Casa Castillo
Quick Facts
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Reviews
I have been taking my child to Casa Castillo for almost 2 years. Most of the teachers at the Terra location in Bentonville are great, but there are a few that aren’t so much… I’ve been told of instances where teachers have gotten in the face of children and yelled at them, screamed, dragged them by their arms and even pinched and hurt some of the children. I have also picked up my child from school with full, leaky diapers, poopy diapers that result in blistering diaper rashes and a lot of the teachers there seem to stressed and overworked. Management doesn’t seem to care much about the concerns you bring up and the weight and stress is all on the teachers. Again, most of the teachers I have come across are great. But the ones that aren’t, REALLY aren’t…. Management really needs to be scrapped.
I drive by there everyday on my way home from work and yesterday, i drove by at 3:40, it was 50 degrees out and there was at least one child out there barefoot, no coat. Then one of the caretakers came out with a child, no more than 2 yrs old and there was a gate right there and he put the baby over the fence, holding the baby by one arm and put him on the ground...Really not impressed...
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About the Provider
Hours of Operation
- Monday7:00 AM - 6:00 PM
- Tuesday7:00 AM - 6:00 PM
- Wednesday7:00 AM - 6:00 PM
- Thursday7:00 AM - 6:00 PM
- Friday7:00 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Visit/Complaint Date | Type | Details |
|---|---|---|
| 2026-06-19 | Facility Visit | 100.109.1.b - The following persons shall be required to have their background reviewed through an Arkansas Child Maltreatment Central Registry Check. Prospective employees who have not lived in the State of Arkansas during the preceding five (5) years will be subject to current federal guidelines regarding conducting a child maltreatment background check in any states where they resided during the past five (5) years.Staff members and applicants for employment in a Prior to employment and every two (2) years child care facility thereafter |
| 2026-06-19 | Facility Visit | 300.306.4.01 - All new staff, including volunteers who are counted in the ratios, shall receive the following orientation within three (3) months of employment (and every three (3) years thereafter) and shall not be left alone with children until this is completed.Introduction (eight (8) clock hours) a. Proper supervision of children; b. Behavioral guidance practices; c. Safe sleep practices for infants; d. Shaken baby syndrome; which includes prevention (Carter’s Law, Act 1208); e. Appropriately responding to a crying or fussy infant or child; f. Emergency procedures in the event of severe weather, or fire, including evacuation procedures and routes, and location and use of fire extinguishers; g. Mandated reporter training; h. Administering medication; i. Caring for children with special needs or care plans; j. Transportation and car seat safety; k. Policies regarding release of children to authorized individuals; l. Prevention and control of infectious diseases; m. Building and physical premises safety, including the identification of, and protection from, hazards, bodies of water, and vehicular traffic; n. Nutrition and physical activities; o. Prevention and response to food sensitivities and allergic reactions; p. Basic child development; and q. The handling and storage of hazardous materials and the appropriate disposal of bio contaminants. See Division website for a list of courses, that the Division maintains contracts for, which meet the above requirements. |
| 2025-12-16 | Facility Visit | - - No Violations Cited |
| 2023-03-29 | Facility Visit | No Violations Cited |
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Providers in ZIP Code 72712
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