Excel Preparatory Preschool Academy
Quick Facts
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Reviews
Excel Preparatory Academy, under the management of Mr. Eric M. Williams Jr, has been the most unpleasant and unprofessional experience we have ever experienced with a daycare. They owe us thousands of dollars due to an agreement that was approved by Mr. Williams for a refund due to unforeseen circumstances well before our children were supposed to start daycare services. Mr. Williams initially appeared understanding and agreed to issue a refund due to the exceptional circumstances. He promised to refund the fees once another family took my children's spots. After a family did, in fact, fill the spots, Mr. Williams completely changed his tune and has yet to issue a refund for the remaining balance. Despite multiple attempts to contact Mr. Williams, he has chosen to ignore our emails, and messages. His unresponsiveness and unethical behavior have caused us significant distress and financial strain. It is our belief that Excel Prep Academy, under the management of Mr. Eric M. Williams Jr., is operating in a dishonest and unprofessional manner. The blatant disregard for our agreement and the subsequent avoidance tactics employed by Mr. Williams are, in our opinion, a clear indication of a con artist's behavior. It is important to note that we have emails and text messages as evidence to support our claim that Mr. Williams committed to refunding the money. When we realized that he was reneging on his promise, we requested contact information for the Excel Prep Academy's Board and their legal representative to escalate the matter. However, Mr. Williams refused to provide us with this information, banned us from visiting the facility, and eventually stopped responding to our communication attempts altogether. Parents entrusting their children to Excel Prep Academy should be aware of this type of deceitful conduct and stay away! We hope that this complaint will help to prevent other families from experiencing the same distress and financial loss that we have endured.
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About the Provider
Hours of Operation
- Monday7:30 am - 6:00 pm
- Tuesday7:30 am - 6:00 pm
- Wednesday7:30 am - 6:00 pm
- Thursday7:30 am - 6:00 pm
- Friday7:30 am - 6:00 pm
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | SHSI | Complaint Rated | Violations |
|---|---|---|---|
| 2026-02-10 | Yes | No | Yes |
| 2026-01-29 | No | Yes | Yes |
| 2025-09-23 | No | No | Yes |
| 2025-09-23 | Yes | No | No |
| 2025-04-22 | No | No | Yes |
| 2025-04-22 | Yes | No | No |
| 2024-11-18 | No | No | Yes |
| 2024-11-18 | Yes | No | No |
| 2024-01-31 | No | No | No |
| 2024-01-31 | No | No | No |
| 2024-01-31 | Yes | No | No |
| 2024-01-31 | Yes | No | No |
| 2023-08-17 | No | No | No |
| 2023-08-17 | No | No | No |
| 2023-08-17 | Yes | No | No |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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