Skip to main content
Child Care Center ✓ Licensed

Punkin Patch Childcare, Inc.

Red Lion, PA · York County
★ ½ ☆ ☆ ☆ 1.5 (6 reviews)
201 S Charles St BOX # 4, Red Lion, PA 17356
Advertisement

Quick Facts

Capacity
230 children
Languages
English, English
Subsidized Program
Participates
State Rating
1

Missing details such as transportation or rates? Suggest an update to help other families.

Contact Information

📞 (717) 244-6617
201 S Charles St, BOX # 4
Red Lion, PA 17356
Get Directions →
✓ Licensed Child Care Center
Active License
License Number
CER-00253031
License Issued
Apr 19, 2026
Active Through
Apr 19, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 10

Reviews

1.5
★ ½ ☆ ☆ ☆
6 reviews
5★
1
4★
0
3★
0
2★
0
1★
5
Nichole Bean
2026-10-27 13:01:16
★ ★ ★ ★ ★
I have used this provider for more than 6 months

I understand the recent management change and teacher turnover was rough for a while. I had my son in there from 3 months until 15 months and unfortunately had to move away. Our experience since the jump was over the moon with the teachers and how much they loved our son! They're so interactive and attentive and loving. Once he went to the toddler room, they made his transition very nicely and taught him so many lessons! Miss April, Missy, Jules, Miss Kaylee, & Miss Kylyn, we LOVED these girls and they loved AJ! All the food provided to children in their facility is also a wonderful thing worth the money. I recommend Punkin Patch to anyone looking for a clean, loving, educational place for their kids!

Was this helpful?  Yes  No
very unprofessional
2016-01-27 02:27:14
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

The day care is full of young teenagers that have no patience with children.They talk bad about the children and parents in front of them. My child went there for a year and had issues up until I took him out of there. He currently loves his new.day care and has no problems. I'd definitely recommend another day care besides punkin patch.

54 out of 92 think this review is helpful Was this helpful?  Yes  No
Nasty Place
2014-10-21 15:08:08
★ ☆ ☆ ☆ ☆

This is the most horrible excuse for childcare that I have ever experienced. The staff constantly gossip and curse in front of the children and scream at them. The owner, "Allison" does not even attempt to pretend that she is interested in fixing any issues that I have. The center is dirty and so is my daughter, when I pick her up. Several occasions I have picked her up with a full diaper and lunch covering her face from HOURS ago. Do NOT bring your child here.

49 out of 94 think this review is helpful Was this helpful?  Yes  No
insightfulmomma
2014-02-13 22:13:27
★ ☆ ☆ ☆ ☆

I have been more discussed as time rolls on with the" extreme lack of attentiveness" to the children. First the staff plays the music too loud in that they couldn't possibly hear the terrible things the some of the older children are saying to the young. The staff spends too much time playing games with each other and on their phones rather than with the children. Because most all of them are this way, In which I have witnessed many times each week, when they actually do notice a conflict, and by this time its out of control, so they just shut down the entire playing area or segment involved rather than knowing to begin with what initiated the problem and now punishing others whom did not involve themselves in the conflict. This is done with no explanation to "teach" any of the children anything. My child has come home repeating cus words and most of the time not even knowing "yet" that is is a horrible thing to say, along with song lyrics of sexual nature that I know my child does NOT hear either from our home environment!!! I am constantly seeing the younger employees doing this more than most. I can't believe they have nearly children employed to supervise my child!! I have been made to feel unwelcomed even after ,buy not by those, I have been very involved and proactive in recognizing the "few" whom do seem genuine!!

44 out of 135 think this review is helpful Was this helpful?  Yes  No
Disappointed mama
2012-09-06 16:03:40
★ ☆ ☆ ☆ ☆

This is a terrible daycare.  I can't believe they have ANY kids.  The director/assistant director are rarely if ever in the office.  The place is run by a bunch of people that seem to care less about children.  They never know exactly where my son is when I arrive to pick him up, either in the big gym, the classroom or outside.  You can't tell if it's parents or employees you pass in the hallways.  The building is unkept and dirty.  Don't even read the handbook, they follow nothing in it.  They don't re-direct kids they yell to get their point across.  I have picked up my child in a room full of about 20 kids and there is a teenage boy supervising!  This place costs just the same as every other daycare yet it's lacking most of the things kids/parents need.  Some of the staff is nice but you won't get their names unless you ask.  No one introduces themselves.  I wouldn't recommend this daycare to anyone I know!  It needs shut down, overhauled, and sold to someone who CARES about kids and re-opened.  I've filed a complaint with the state as more parents should do. 

82 out of 127 think this review is helpful Was this helpful?  Yes  No
workinmomma
2012-06-19 02:35:41
★ ☆ ☆ ☆ ☆

Taking my child to this facility was the worst decision I have ever made for him. The teachers are physically and verbally abusive. My son attended Punkin Patch for almost three years and the only thing he gained was a poor self esteem. The teachers (and I use that term loosely) use horrible profanity in front of the children. I finally found another child care facility for my son and wasted no time in reporting this dump to the authorities.

50 out of 108 think this review is helpful Was this helpful?  Yes  No

Write a Review

Write a review about Punkin Patch Childcare, Inc.. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

About the Provider

Advertisement
At Punkin Patch, we realize the importance of developing in each child an attitude of self-respect and self-worth. We try to provide a variety of opportunities for children to form meaningful and lasting relationships.

Hours of Operation

  • Monday6:00 AM - 5:30 PM
  • Tuesday6:00 AM - 5:30 PM
  • Wednesday6:00 AM - 5:30 PM
  • Thursday6:00 AM - 5:30 PM
  • Friday6:00 AM - 5:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-07-21 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: In the School Aged Room, Staff Persons #5, 7, 8 and 9 listed combined primary care group that accounted for 29 of the total 38 children in care at the time of the inspection. Staff #1 explained that when a fifth staff person left for lunch, the remaining 9 children in care were not added to the primary care groups of the remaining four staff persons, as required.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Provider immediately addressed the policy with the staff persons in the classroom. The 9 children who were not assigned to a primary care group when the fifth staff person left the classroom was added to the other staff persons in the classroom primary care group to ensure responsibility for supervision of children.
2026-07-21 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The file for Staff #5 did not contain a Maryland Child Abuse Registry Check Clearance, as required. The file for Staff #6 did not contain a Nevada Child Abuse Registry Check Clearance, as required.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Persons # 5 & 6 may not work in a childcare position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #5 applied for the Maryland Child Abuse Registry Check Clearance on June 15,2026. Staff # 6 applied for the Nevada Child Abuse Registry Check Clearance on June 9, 2026. Both staff members were released of their duties in the classrooms until their respective clearances were physically received in the mail.
2026-07-21 Unannounced Monitoring 3270.33(a)/3270.192(2)(ii) - Each staff person meets quals/Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.33(a)/3270.192(2)(ii)

Description: Each staff person meets quals/Exp, educ., training prior to facility

Noncompliance Area: The files for Staff #s 2, 4, 5 and 6 did not contain documentation of childcare work experience for the positions each of these staff members were hired for. These staff members must be paired with a qualified AGS, or higher, at all times until documentation of their required childcare work experience is on file.

Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing. A facility person's record shall include verification of childcare experience, education and training prior to service at the facility. PLEASE NOTE: Staff #5 & #6 must also meet the requirements of citation #1 in this inspection summary before either can work as a childcare staff person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person's #2, 4, and 5, are in process of obtaining their employment verification hours from their past employers. Staff #6 obtained employment verification on 7/24/2026. Staff persons #2, 4 and 5 will be paired with a qualified AGS or higher until final documentation is received.
2026-05-21 Complaints- Legal Location 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: Facility self-reported that on May 14, 2026, Staff Person #1 and Staff Person #2 did not know the whereabouts of members in their assigned groups, specifically, Child #1 and Child#2. On May 14, 2026, Staff Person #1 and Staff Person #2 were not physically present with children in their groups while on the facility premises. Specifically, Child #1 and Child #2. The children were unsupervised from 10:51:00 am until 10:53:57am, approximately 3 minutes.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. This portion of the plan shall have an immediate correction date.

Provider Response: (Contact the State Licensing Office for more information.)
The teachers were placed on administrative leave and subsequently terminated. All teachers were retrained on active supervision expectations, including maintaining constant awareness of children's locations and verifying classroom security at all times. Staff have been reminded that classroom doors must be checked and physically verified as closed and latched each time they are used.
2026-05-21 Unannounced Monitoring 3270.151(a)/3270.151(c) - 12 months prior to service and every 24 months thereafter/Health Assessment Requirements Compliant - Finalized

Regulation: 3270.151(a)/3270.151(c)

Description: 12 months prior to service and every 24 months thereafter/Health Assessment Requirements

Noncompliance Area: The file for Staff #3 did not contain a health assessment and tuberculosis screening, as required.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. The health assessment must include the following specified in §3270.151(c)(1-5)

Provider Response: (Contact the State Licensing Office for more information.)
Staff #3 provided a health assessment which included a physical examination as well as a TB test.
2026-05-21 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The file for Staff #3 did not contain an NSOR clearance, as required. While the file for Staff #4 included Pennsylvania State Police, Child Abuse and NSOR clearances, it did not contain verification that a DHS FBI clearance has been requested, as required. Also, while the file for Staff #4 included verification of Child Abuse Registry and Criminal Record clearances for both New York and Texas, the file did not include Sex Offender Registry Check clearances for New York or Texas, as required.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #3 and Facility Person #4 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff #3 provided a copy of her NSOR clearance. Director forwarded the copy to licensing rep. Staff #4 provided a copy of her FBI clearance. Director forwarded the copy to licensing rep. Staff #4 provided sex offender reg check clearances for New York and Texas. Copy was forwarded to state licensing rep.
2026-03-30 Unannounced Monitoring 3270.21 - General Health and Safety Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: Cert Rep observed that the kitchen was unstaffed and the kitchen door was unlocked. This created a hazard to the safety of all children in care.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will keep the kitchen door secure at all times.
2026-03-30 Unannounced Monitoring 3270.31(e)(4)(i) - Age and Training Compliant - Finalized

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: The file for Staff #2 did not contain valid Pediatric CPR/First Aid Certification in that documentation only verified that the online portion of the training was completed. This staff person was working alone with children in care.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR).

Provider Response: (Contact the State Licensing Office for more information.)
Staff #2 will only work with children while pair with a Pediatric First Aid/CPR Certified staff member until Staff #2's Pediatric First Aid/CPR certification is on file.
2026-03-30 Unannounced Monitoring 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: In the infant/School-age/Pre-school hallway, and in the Two's One Room, Cert rep observed two separate electrical outlets, without protective receptable covers, that were both accessible to children 5 year of age or younger.

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
All facility outlets will be kept secured at all times.
2026-02-05 Complaints- Legal Location 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: Provider self-reported on 1/22/2026, between approximately 4:30 -4:38pm child #1 (DOB see LIS code sheet) eloped from the Ones (Room I) classroom. A parent picking up another child saw child #1 by the front door at the facility at approximately 4:38pm and returned child #1 to the Ones (Room I) classroom. Staff person #1 was assigned the responsibility for supervision of child #1 when the lapse in supervision occurred. Staff person #2 was also in the classroom, changing another child's diaper during this time. Staff person #1 and staff person #2 did not know the whereabouts of child #1 for approximately 4-8 minutes.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. TIERED LIS: 1. Children must be supervised at all times. This portion of the plan shall have an immediate correction date. 2. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training. The operator shall provide a date for when this training will be completed.

Provider Response: (Contact the State Licensing Office for more information.)
1. 1/22/2026. Children will be always supervised. (Implemented 2/5/2026) 2. 3/11/26- All facility staff will receive a minimum of two hours of training regarding supervision of children. The legal entity received DHS approval of the training content prior to scheduling the training. (Implemented 3/12/2026)
2026-01-22 Unannounced Monitoring 3270.21 - General Health and Safety Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: It was observed while reviewing video footage at the facility on 1/22/2026 staff person #1 grabbed child #1 (DOB see LIS code sheet) who was laying on the floor by the wrist/forearm to lift child #1 up from the floor. Picking up a child by their wrist/forearm can pose a threat to the health and safety of the child as a child's ligaments and joints are still developing.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
1/22/2026- Staff person #1 received immediate coaching and a written disciplinary action, including suspension pending investigation, regarding proper and developmentally appropriate lifting and handling techniques. All classroom staff will participate in mandatory retraining on safe physical interaction practices, including appropriate methods for lifting, guiding, and supporting children's bodies to prevent injury. Training will include review of positive behavior support strategies, safe redirection techniques, and reinforcement of the expectation that children are never to be lifted or pulled by their arms, wrists, or hands. Program leadership will document completion of training and ensure all staff demonstrate proper handling of children.
2026-01-21 Renewal 3270.124(b)(6) - Insurance coverage information Compliant - Finalized

Regulation: 3270.124(b)(6)

Description: Insurance coverage information

Noncompliance Area: Emergency contact information for child #2 does not include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Provider Response: (Contact the State Licensing Office for more information.)
Family documented lack of insurance on the form and form was shared with certification representative.
2026-01-21 Renewal 3270.131(d)(5)/3270.131(e)(2)(i) - Immunization record/Exemption documentation from parent/guardian Compliant - Finalized

Regulation: 3270.131(d)(5)/3270.131(e)(2)(i)

Description: Immunization record/Exemption documentation from parent/guardian

Noncompliance Area: The record for child #1 (DOB see LIS code sheet) contains a health report that indicates the child only received one dosage of the hepatitis B vaccine and no other immunizations according to the recommendations of the ACIP; nor is there an exemption from immunization for religious belief or strong personal objection equated to a religious belief documented by a written, signed and dated statement from the child's parent or guardian cotnained in the child's record.

Correction Required: A health report shall include a review of the child's immunized status according to recommendations of the ACIP. Exemption from immunization for religious belief or strong personal objection equated to a religious belief shall be documented by a written, signed and dated statement from the child's parent or guardian. The statement shall be kept in the child's record.

Provider Response: (Contact the State Licensing Office for more information.)
The family provided a letter dated 2/2/26 stating the child is unvaccinated due to both religious and family beliefs. The letter was shared with certification representative.
2026-01-21 Renewal 3270.133(6) - Written consent Compliant - Finalized

Regulation: 3270.133(6)

Description: Written consent

Noncompliance Area: It was observed on 1/21/2026 in Room J child #1 has Cetirizine and an Albuterol inhaler on-site; however, written parental consent for the administration of medication was not present.

Correction Required: A parent shall provide written consent for administration of medication or a special diet.

Provider Response: (Contact the State Licensing Office for more information.)
The operator immediately obtained written parental consent for the administration of Cetirizine and the Albuterol inhaler for child #1. Both medications are now documented with completed consent forms and stored according to licensing requirements. Staff were reminded that all medication will be received in the office by a member of leadership and will not accept medication from a family. If medication does not have a log, the medication will be kept in the office and only administered when the completed paperwork is received. Documentation of the correction has been placed in the child's record.
2026-01-21 Renewal 3270.151(c)(2) - Mantoux TB Compliant - Finalized

Regulation: 3270.151(c)(2)

Description: Mantoux TB

Noncompliance Area: The adult health assessment for staff person #5 (DOH 9/22/2025) does not include tuberculosis screening by the Mantoux method at initial employment.

Correction Required: An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
We immediately obtained the documentation of a tuberculosis screening by the Mantoux method for staff person #5 and ensure it is documented in the staff record. The operator reviewed all current staff health records to verify that TB screening is documented for all employees as required at initial employment. Documentation of the correction will be maintained on-site for licensing review.
2026-01-21 Renewal 3270.166(4) - Bottles labeled Compliant - Finalized

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: It was observed on 1/21/2026 in classroom B a bottle was not labeled with the child's name. (CORRECTED ON SITE)

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the bottle was labeled with the child's name.
2026-01-21 Renewal 3270.172(a) - Written parental consent Compliant - Finalized

Regulation: 3270.172(a)

Description: Written parental consent

Noncompliance Area: Child #3 is being transported in a van owned by the facility. Written parental consent for transportation was not observed on the emergency contact form kept in the van, nor was it found in the records kept in the facility's office.

Correction Required: Transportation by the facility requires written parental consent, except for transportation of school-age children who are transported to or from a child care facility in vehicles owned or operated by the school district.

Provider Response: (Contact the State Licensing Office for more information.)
The operator immediately addressed the missing transportation consent for child #3. The child's parent/guardian has completed and submitted the required written parental consent for transportation, which is now on file in both the facility office and the van. Staff were reminded to verify that all transportation consents are present and up-to-date before transporting any child.
2026-01-21 Renewal 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: The operator was not in compliance with the CPSL. This is evidenced by the record for staff person #3 containing FBI clearances dated 10/31/2020 and 11/5/2025, which exceeds the 60-month requirement.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).

Provider Response: (Contact the State Licensing Office for more information.)
Upon review of file, we immediately obtain updated FBI clearances for staff person #3 to ensure compliance with the 60-month requirement under the CPSL. The operator will review all current staff clearance records to verify they are within required timeframes and any staff who have expired clearances will be sent home until their new clearances are received.
2026-01-21 Renewal 3270.34(a)(6) - Staff evaluations Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: The director has not completed a written evaluation of staff person #2 (DOH 8/8/2011) at minimum of one evaluation every 12 months. This is evidenced by the most recent staff evaluation included in staff person #2's record being dated 12/18/2024. The director has not completed a written evaluation of staff person #3 (DOH 9/5/1995) at minimum of one evaluation every 12 months. This is evidenced by the most recent staff evaluation included in staff person #2's record being dated 12/18/2024. The director has not completed a written evaluation of staff person #4 (DOH 1/28/2014) at minimum of one evaluation every 12 months. This is evidenced by the most recent staff evaluation included in staff person #2's record being dated 1/19/2024.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
The director immediately completed written performance evaluations for staff persons #2, #3, and #4 to bring all records into compliance with the required 12-month evaluation schedule. All completed evaluations will be placed in the appropriate staff files and maintained on-site.
2026-01-21 Renewal 3270.37(b)(3) - 8th grade + 2 yrs Compliant - Finalized

Regulation: 3270.37(b)(3)

Description: 8th grade + 2 yrs

Noncompliance Area: The record for staff person #1 (DOH 10/20/2025) does not contain proof of at minimum of an 8th grade education.

Correction Required: An aide shall have a minimum of an 8th grade education and 2 years of experience with children.

Provider Response: (Contact the State Licensing Office for more information.)
The staff person referenced in this violation is no longer employed by the facility as of 2/23/26. The operator will ensure that all required documentation and clearances are reviewed and verified prior to any future hiring. A staff record review process will be followed to confirm compliance with all licensing requirements before a new employee begins work. Documentation reflecting employment status changes will be maintained on-site.
2026-01-21 Renewal 3270.66(b) - Original container Compliant - Finalized

Regulation: 3270.66(b)

Description: Original container

Noncompliance Area: It was observed on 1/21/2026 in Room B a magic eraser was not stored in an original labeled container or in a container that specifies the content.

Correction Required: Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the magic eraser was placed in a container that specifies the content.
2026-01-21 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: It was observed on 1/21/2026 in Room D the first-aid kit does not contain tweezers. (CORRECTED ON SITE)

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection tweezers were placed in the first-aid kit.
2026-01-21 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: It was observed on 1/21/2026 in Room E there are areas of peeling paint. It was observed on 1/21/2026 in Room F there are areas of peeling paint. It was observed on 1/21/2026 in Room K there are areas of peeling paint. (ALL CORRECTED ON SITE)

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection all areas of peeling paint were covered with tape until they can be properly repaired.
2026-01-21 Renewal 3270.82(h) - Handwashing signs Compliant - Finalized

Regulation: 3270.82(h)

Description: Handwashing signs

Noncompliance Area: It was observed on 1/21/2026 in Room I a hand washing sign was not posted by the sink. (CORRECTED ON SITE)

Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection a hand washing sign was posted by the sink.
2025-10-23 Unannounced Monitoring 3270.94(a)(1) - Every 60 days Compliant - Finalized

Regulation: 3270.94(a)(1)

Description: Every 60 days

Noncompliance Area: The Director or designated staff person who is responsible for compliance with this chapter did not ensure fire drills are conducted at least once every 60 days. This is evidenced by the last fire drill being documented as occurring on 8/15/2025, which is 69 days ago from 10/23/2025 when the fire drill log was reviewed.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter ensure fire drills are conducted at least once every 60 days.

Provider Response: (Contact the State Licensing Office for more information.)
The Director acknowledges the oversight regarding the fire drill schedule. A fire drill was completed the day after licensing's visit on 10/24/2025 to ensure compliance. There were 66 children who participated in the drill and 20 adults and the drill was completed in 2 minutes and 55 seconds.
2025-10-23 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: The Director or designated staff person who is responsible for compliance with this chapter did not ensure the requirements under section 1016(c) of the act (62 P.S. § 1016(c)) are met. This is evidenced by the last manual testing of the fire detection system being documented as occurring on 8/12/2025. This is 71 days ago from when the manual testing documentation was reviewed on 10/23/2025, which exceeds the every 30-day requirement.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
The Director acknowledges the lapse in conducting a manual testing of the fire detection system within a 30-day time frame. A fire drill and test of the fire alarm system was completed immediately on 10/24/2025 to correct this issue.
2025-09-05 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: It was observed on 9/5/2025 at approximately 7:40am, Staff person #1, staff person #2 and staff person #3 were in the school-age room with 36 children. When staff person #1 was asked to name and point out the children in their assigned group, they stated that primary care groups were not assigned yet. Staff person #1 then proceeded to update the magnet board used to manage attendance and primary care groups.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Each staff member has now been assigned specific primary care groups and is required to know the names and whereabouts of every child in their assigned group at all times.
2025-09-05 Unannounced Monitoring 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: The record for staff person # 4 (DOH see LIS code sheet) does not include a written report of an initial health assessment. The record does include documentation of a negative TB test, dated 8/29/2025. The record for staff person # 5 (DOH see LIS code sheet) does not include a written report of an initial health assessment, including the results of an initial tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
All listed file missing documents including STAFF person #4's initial health assessment, Staff #5's initial health assessment including TB skin test have been added to files and have been reviewed and verified as complete by the Early Learning Certification Representative.
2025-09-05 Unannounced Monitoring 3270.151(c)(3)/3270.151(c)(5) - Exam communicable disease/Physician/CRNP assessment Compliant - Finalized

Regulation: 3270.151(c)(3)/3270.151(c)(5)

Description: Exam communicable disease/Physician/CRNP assessment

Noncompliance Area: The adult health assessment included in staff person #3's record does not include examination for communicable diseases and the results of that examination nor does it include the physician's or CRNP's assessment of the person's suitability to provide child care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.

Provider Response: (Contact the State Licensing Office for more information.)
The employee resigned from her position prior to her returning the completed Staff Health Assessment form we'd provided her to have her physician complete.
2025-09-05 Unannounced Monitoring 3270.191 - Individual Records Compliant - Finalized

Regulation: 3270.191

Description: Individual Records

Noncompliance Area: Facility person #1 and facility person #2 were observed to be included in ratios and/or have direct contact with children on 9/5/2025. Facility person #1 and facility person #2 do not have an individual record present at the facility and available for review by certification staff present on 9/5/2025.

Correction Required: An individual record is required for each facility person.

Provider Response: (Contact the State Licensing Office for more information.)
All person, including Premier staff who will have direct contact with children, will have a complete file that is assessed by the Assistant Director and reviewed by the Center Director to confirm completeness prior to any staff beginning their work in classrooms, the kitchen or any area of the facility in which they will be in direct contact with children. STAFF person #1 and #2 have a complete individual record on file at the facility.
2025-09-05 Unannounced Monitoring 3270.192(2)(ii) - Exp, educ., training prior to facility Compliant - Finalized

Regulation: 3270.192(2)(ii)

Description: Exp, educ., training prior to facility

Noncompliance Area: The record for staff person #4 (DOH see LIS code sheet) does not include verification of child care experience, education and training prior to service at the facility.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
All listed file missing documents have been added to the files and have been reviewed and verified as complete by the Early learning Program Certification Representative. Documents include child care experience, education and training.
2025-09-05 Unannounced Monitoring 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The record for staff person #4 (DOH see LIS code sheet) does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. The record for staff person #5 (DOH see LIS code sheet) does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
All listed file missing documents, including two written non-family references have been added to the files and have been reviewed and verified as complete by the Early Learning Program Certification Representative.
2025-09-05 Complaints- Legal Location 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: Facility person #1 does not have a record on file at the facility and therefore does not have documentation of any of the required clearances. Facility person #2 does not have a record on file at the facility and therefore does not have documentation of any of the required clearances. The record for staff person #3 does not include proof of submission of their fingerprints required to request a DHS FBI clearance and therefore was not properly hired on a provisional basis as stipulated by the CPSL. The record for staff person #4 does not include proof of submission of their fingerprints required to request a DHS FBI clearance or the results of the NSOR certificate and therefore was not properly hired on a provisional basis as stipulated by the CPSL. The record for staff person #5 does not include a copy of the request or the results for the PSP clearance or the results of the NSOR certificate and therefore was not properly hired on a provisional basis as stipulated by the CPSL.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 - 5 may not work in a child care position at the facility until the results of all the required clearances have been received and are on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
All listed file missing documents have been added to the files and STAFF #1 and STAFF #2;s files are completed and have been reviewed and verified as complete by the Early Learning Program Certification Representative. Facility person #1-5 may not work in a child care position at the facility until the results of all the required clearances have been received and are on file at the facility. Facility person #3 is no longer employed at the facility.
2025-09-05 Complaints- Legal Location 3270.51/3270.52 - Similar Age Level/Mixed Age Level Compliant - Finalized

Regulation: 3270.51/3270.52

Description: Similar Age Level/Mixed Age Level

Noncompliance Area: It was observed on 9/5/2025 staff person #1 was in the 2's classroom with seven (7) children. The required ratio for older toddlers is 1:6. (CORRECTED ON SITE) Multiple staff members from numerous classrooms reported being consistently out of ratio for the past 2-3 weeks, especially early in the mornings.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
The seventh child was moved to another classroom with younger toddlers where they had space for two children, so they would be in ratio. This left the classroom in ratio. The required staff:child ratios will be maintained at all times.
2025-09-05 Complaints- Legal Location 3270.61(c) - 40 square feet wall-to-wall Compliant - Finalized

Regulation: 3270.61(c)

Description: 40 square feet wall-to-wall

Noncompliance Area: Staff person #2 and staff person #3 stated they had 25-27 children in the Pre-K 2 classroom, which has a capacity of 23 on several occasions when another staff person would call off.

Correction Required: Indoor child care space is measured within permanent stationary partitions or walls. The allowable number of children in a space is determined by dividing the total square feet in a space by 40.

Provider Response: (Contact the State Licensing Office for more information.)
The additional children were moved into another classroom when the classroom exceeded 23 children. Posting listing classroom capacity and staff -to-child ratios have been placed inside and outside each classroom.Rooms capacities will not be exceeded.
2025-08-01 Complaints- Legal Location 3270.111(c) - Promote development Compliant - Finalized

Regulation: 3270.111(c)

Description: Promote development

Noncompliance Area: During a complaint investigation conducted on 8/1/2025, staff person #1 (DOH see LIS code sheet) and staff person #2 (DOH see LIS code sheet) admitted that on July 9,2025 they were frustrated and dumped multiple toy bins out onto the floor and staff person #1 moved furniture and/or other equipment around and had the children clean up all of this as a form of discipline. Multiple children were reported to be crying and upset as a result of the staff persons actions. Two school-aged children willingly spoke with certification staff regarding this incident and reported feeling scared. The actions of the staff persons did not promote the development of skills, social competence and self-esteem of the children they were supervising.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.

Provider Response: (Contact the State Licensing Office for more information.)
· Both staff members involved were immediately removed from direct contact with children upon learning of the incident and the CD initiated a conversation to discuss the severity of their actions. · A meeting was held with the Quality Support Staff to discuss the incident and both staff persons were taught skills to use when needing to get the group's attention. · We contacted our STARS TA coach to begin supporting this classroom and working with the teachers to coach them on appropriate interactions with children. · After a thorough internal investigation, staff person #1 and #2 received a verbal warning for violation of the center's code of conduct and behavior management policies. · Both staff persons were required to complete additional training in trauma-informed care, positive guidance, and age-appropriate behavior management. Continued employment is contingent on full compliance and follow-up evaluations. · The affected children's families were notified of the incident, and support was offered through meetings and child well-being check-ins.
2025-07-25 Unannounced Monitoring 3270.104(a) - Clean, good repair, proper size Compliant - Finalized

Regulation: 3270.104(a)

Description: Clean, good repair, proper size

Noncompliance Area: It was observed on 7/25/2025 that an infant was sitting in a Bumbo Seat without the safety straps being used. Staff members stated that the infant's thighs were too big to fit into the seat properly and the safety straps could not be buckled. The Bumbo Seat was not appropriate for the child's size.

Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs.

Provider Response: (Contact the State Licensing Office for more information.)
Upon identification of the violation, the Bumbo seat was immediately removed from the classroom and properly disposed of. A comprehensive inspection of the entire facility was conducted to ensure that no Bumbo seats remain within the center. The Regional Director completed a full review of all infant seating and support equipment to verify that each item is developmentally appropriate and suitable for the size and age of the children currently enrolled. All staff received documented retraining on the safe and proper use of infant equipment. Training included, but was not limited to, the following requirements: · Safety straps must be secured at all times when equipment is in use. · Any item that cannot be used safely and as intended by the manufacturer must be immediately discontinued and removed from use. · Seating and support equipment must be selected based on each child's individual developmental level and needs. This corrective action has been implemented, and ongoing monitoring will be conducted to ensure continued compliance. The long-term solution will be to remove the infant seating options, other than Boppy pillows and teach the teachers how to support motor development using floor play.
2025-07-25 Unannounced Monitoring 3270.106(f) - 2 feet apart Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: It was observed on 7/25/2025 in the Infant room two infants were sleeping in cribs without 2 feet of space on three sides of the crib.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
We immediately adjusted the crib layout to ensure that all cribs now meet the required spacing of at least two feet on three sides and coached the teachers about the importance of compliance with this regulation.
2025-07-25 Unannounced Monitoring 3270.163(a)(4) - Grain Compliant - Finalized

Regulation: 3270.163(a)(4)

Description: Grain

Noncompliance Area: It was observed on 7/25/2025 in the Ones classroom a grain was not included in the lunch that was prepared at the facility and served to toddlers.

Correction Required: A lunch or dinner prepared at the facility for children of toddler age or older shall include at least one grain.

Provider Response: (Contact the State Licensing Office for more information.)
We immediately reviewed the meal that was served and confirmed the omission. The staff responsible for meal preparation were informed of the oversight, and corrective guidance was provided to the cook, who is no longer employed. The teachers were coached on the expectations for the meal components and to notify the AD or CD immediately if a component is missing in the future.
2025-07-25 Complaints- Legal Location 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed on 7/25/2025 in the Pre-K 1 classroom water was dripping from the corner of the light fixture cover and forming a puddle on the floor. Multiple ceiling tiles throughout the hallways in the facility were observed to have water stains.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The affected classroom was closed off to ensure the safety of children and staff. A licensed maintenance professional was contacted, and the source of the water leak was identified and repaired. The light fixture was inspected for damage and replaced to eliminate the hazard. The wet floor was thoroughly cleaned and dried, and safety signage was placed in the area until fully resolved. All water-stained ceiling tiles in the hallways and classroom were removed and replaced with new tiles. The entire ceiling was inspected to ensure no additional leaks or damage were present.
2025-06-25 Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: On 6/25/2025 Staff Person #1 (DOH see LIS code sheet) was observed to be working in the Older Toddler A classroom unsupervised with five (5) children in care. Staff person #1 has not completed training in pediatric first-aid and CPR. On 6/25/2025 Staff Person #2 (DOH see LIS code sheet) was observed to be working in the Pre-K 2 classroom unsupervised with nine (9) children. Staff person #2 has not completed training in pediatric first-aid and CPR. (ALL CORRECTED ON SITE)

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection, both staff person #1 and #2 were placed with a staff person who has completed all the required pre-service trainings, including pediatric first-aid and CPR training.
2025-05-15 Unannounced Monitoring 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance Compliant - Finalized

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: The Director or designated staff person who is responsible for compliance with this chapter did not ensure the requirements under section 1016(c) of the act (62 P.S. §  1016(c)) are met. This is evidenced by a review conducted on 5/15/2025 of the facility's fire drill log documenting the facility's fire detection system was last manually tested on 4/10/2025, which exceeds the 30 day requirement.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Provider Response: (Contact the State Licensing Office for more information.)
The Director or designated staff person will ensure the requirements under section 1016(c) of the act (62 P.S. §  1016(c)) are met by manually testing and documenting the facility's fire detection system every 30 day.
2025-04-22 Unannounced Monitoring 3270.34(b) - Director qualifications Compliant - Finalized

Regulation: 3270.34(b)

Description: Director qualifications

Noncompliance Area: In an e-mail correspondence with certification representative dated 4/22/2025 staff person #1 (DOH see LIS code sheet) confirmed that they switched roles with staff person #2 (DOH see LIS code sheet) effective 3/10/2025. At that time staff person #1 was appointed as the director and staff person #2 was designated as assistant director. Staff person #1 has not attained one of the director qualification levels. Staff person #1 qualifies as an assistant group supervisor.

Correction Required: A director shall have attained one of the following qualification levels specified at §3270.34(b)(1) - (4).

Provider Response: (Contact the State Licensing Office for more information.)
A qualified Director will be on-site to ensure ongoing compliance with state licensing regulations, as specified in §3270.34(b)(1)-(4) until new qualified director is hired and begins employment at the facility. The director will be responsible for overseeing daily operations, maintaining regulatory standards, and ensuring that all staff practices align with licensing requirements. Staff person #1 will continue to work under the supervision of a qualified director as an assistant director until the proper director qualifications have been attained.
2025-04-21 Complaints- Legal Location 3270.112 - Infant/Toddler Stimulation Compliant - Finalized

Regulation: 3270.112

Description: Infant/Toddler Stimulation

Noncompliance Area: During the course of a complaint investigation conducted on 4/21/2025 multiple staff members stated that staff person #1 is not nurturing or affectionate to young toddlers who cry and will ignore them. Multiple staff members stated that staff person #1 only talks to and plays with children who don't cry frequently.

Correction Required: Infants and toddlers shall be provided stimulation by being held, rocked, talked to, played with and carried. Administrative staff (staff person #2 and staff person #3) shall make random daily visits to the toddler classrooms in the facility to observe that toddlers are being provided stimulation by being held, rocked, talked to, played with and carried, record the observations on a document approved by Central Region Bureau of Certification, and provide support for improvement. The forms must be provided to the Central Regional Office on a weekly basis for a period of three months once the form has been approved.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Member #1 will be required to complete training focused on social-emotional development and the characteristics of sensitive, nurturing caregiving. This training will equip the staff member with the skills necessary to support the emotional and developmental needs of all toddlers through responsive and compassionate interaction. Administrative staff will conduct daily observations to ensure that all toddlers are consistently provided with appropriate sensory and emotional stimulation. These observations are part of our ongoing commitment to providing high-quality, emotionally supportive care for all children and will be conducted daily and submitted weekly for the next 3 months. After which time observations will be conducted bi-weekly. This includes verifying that children are being: Held and comforted when needed, Rocked or soothed in a nurturing manner, spoken to in warm, engaging tones, actively engaged in age-appropriate, interactive experiences.
2025-04-21 Complaints- Legal Location 3270.113(c)/3270.113(d) - No ridicule or threaten harm/No harsh language Compliant - Finalized

Regulation: 3270.113(c)/3270.113(d)

Description: No ridicule or threaten harm/No harsh language

Noncompliance Area: During a complaint investigation conducted on 4/21/2025 multiple staff members stated that staff person #1 made a comment over the walkie talkie about a large bird coming down to scoop up a baby who wouldn't stop crying. Staff person #1 also made a comment about being hopeful that a child would catch the bird flu. Multiple staff members also stated that staff person #1 is often heard yelling at children and telling them to "get away from me, you're gross!"

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children. The legal entity must arrange for staff person #1 to complete the following trainings found on the Better Kid Care website: Infant-Toddler Care: Emotional and Social Development and Infant-Toddler Care: Sensitive, Nurturing Professionals Needed. The assessment tools included in each training shall be completed by staff person #1 and turned into the Central Region office upon completion.

Provider Response: (Contact the State Licensing Office for more information.)
A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children. Staff Member #1 will be required to complete the following trainings focused on social-emotional development and the characteristics of sensitive, nurturing caregiving: Infant-Toddler Care: Emotional and Social Development and Infant-Toddler Care: Sensitive, Nurturing Professionals Needed. These trainings will equip staff member #1 with the skills necessary to support the emotional and developmental needs of toddlers through responsive and compassionate interaction. Staff will also be responsible for completing the assessment tools provided in each training to support continuous improvement and ensure accuracy of best practices in caregiving. The assessment tools included in each training shall be completed by staff person #1 and turned into the Central Region office upon completion.
2025-01-29 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: It was observed on 1/29/2025 in the Preschool room (classroom E) foam is exposed on a child-sized couch. (CORRECTED ON SITE)

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the child-sized couch with the foam exposed was thrown away.
2025-01-29 Renewal 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: it was observed on 1/29/2025 in the Pre-K 1 room (classroom D) a thermometer was not placed in the refrigerator. (CORRECTED ON SITE)

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection a thermometer was placed in the refrigerator located in the Pre-K 1 room.
2025-01-29 Renewal 3270.124(b)(3) - Parent home/work address, phone Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: Emergency contact information for Child #1 does not include the work address and telephone number of the enrolling parent.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
Emergency contacts will include home, and work addresses and telephone numbers of each enrolling parent/guardian.
2025-01-29 Renewal 3270.131(b)(2) - Toddler/preschool: updated health report every 12 months Compliant - Finalized

Regulation: 3270.131(b)(2)

Description: Toddler/preschool: updated health report every 12 months

Noncompliance Area: The operator did not require the parent of Child #2 (DOB see LIS code sheet) to provide an updated health report at least every 12 months for a preschool child. This is evidenced by the most recent health report in the child's file being dated 12/24/2022.

Correction Required: The operator shall require the parent to provide an updated health report at least every 12 months for an older toddler or preschool child.

Provider Response: (Contact the State Licensing Office for more information.)
All parent/guardians will be required to provide an updated health report at least every 12 months for an older toddler/preschool aged child.
2025-01-29 Renewal 3270.135(a)(3) - Disposable diapers Compliant - Finalized

Regulation: 3270.135(a)(3)

Description: Disposable diapers

Noncompliance Area: It was observed on 1/29/2025 in the Two's room (classroom I) a swing top trash can is being utilized to discard soiled diapers. A swing top trash can is not considered to be hands-free. (CORRECTED ON SITE)

Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection a hands-free,covered trash can was placed in the Two's room to dispose of soiled diapers.
2025-01-29 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: The record for staff person # 2 (DOH see LIS code sheet) contains a health assessment dated 11/8/2022, which is more than 24 months and is no longer valid. The record for staff person #6 (DOH see LIS code sheet) contains health assessments dated 11/1/2021 and 12/26/2024, which exceeds 24 months and therefore was not updated in a timely manner.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
All facility persons file will contain an up-to-date health assessment to be completed at initial employment and then every 24 months thereafter.
2025-01-29 Renewal 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The record for staff person # 13 (DOH see LIS code sheet) includes one written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #13 is no longer employed at the facility effective February 6, 2025. All facility persons file will include 2 written, non-family references attesting to the person's ability to serve as a facility person.
2025-01-29 Renewal 3270.27(a)(5)/3270.27(e) - Emergency plan/Letter to parents Compliant - Finalized

Regulation: 3270.27(a)(5)/3270.27(e)

Description: Emergency plan/Letter to parents

Noncompliance Area: The letter the operator provides to the parent of each enrolled child explaining the emergency procedures does not include accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions. The operator shall provide to the parent of each enrolled child a letter explaining the emergency procedures. The operator shall also provide to the parent of each enrolled child a letter explaining any subsequent update to the plan.

Provider Response: (Contact the State Licensing Office for more information.)
The letter will provide parents of each enrolled child information on emergency procedures and will include accommodations for infants, toddlers and children with disabilities, and children with chronic medical conditions.
2025-01-29 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by the documentation of Staff Person #1 (DOH see LIS code sheet) being trained on the emergency plan on 1/27/2025, which exceeds 90 days of their hire date. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by the documentation of Staff Person #3 (DOH see LIS code sheet) being trained on the emergency plan on 1/27/2025, which exceeds 90 days of their hire date. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by the documentation of Staff Person #4 (DOH see LIS code sheet) being trained on the emergency plan on 1/27/2025, which exceeds 90 days of their hire date. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by the documentation of Staff Person #7 (DOH see LIS code sheet) being trained on the emergency plan on 1/27/2025, which exceeds 90 days of their hire date. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by the documentation of Staff Person #9 (DOH see LIS code sheet) being trained on the emergency plan on 1/28/2025, which exceeds 90 days of their hire date. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by Staff Person #10 (DOH see LIS code sheet) not having documentation of receiving training regarding the emergency plan in their record. The operator did not assure that each facility person received training regarding the emergency plan at the time of initial employment. This is evidenced by Staff Person #13 (DOH see LIS code sheet) not having documentation of receiving training regarding the emergency plan in their record.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Admin will assure that each facility person receives training on the emergency plan at initial employment, annually and when updates are needed. Admin will document date of each training completed on the staff data tracking sheet. Staff person #13 is no longer employed at the facility effective 2/6/2025.
2025-01-29 Renewal 3270.31(e)(4)(ii) - Fire safety - 1 yr. Compliant - Finalized

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: Staff person #4 (DOH see LIS code sheet) has not participated, at least annually, in firesafety training conducted by a fire protection professional.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Provider Response: (Contact the State Licensing Office for more information.)
All staff will participate annually in fire safety training. Staff will receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facilities fire extinguishers.
2025-01-29 Renewal 3270.31(f)(10) - Health and Safety Training - Pediatric First Aid and CPR Compliant - Finalized

Regulation: 3270.31(f)(10)

Description: Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: Staff Person #9 (DOH see LIS code sheet) did not complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire. This is evidenced by documentation of the completion of professional development in pediatric first aid and pediatric cardiopulmonary resuscitation being completed on 1/4/2025, which exceeds 90 days.

Correction Required: Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.

Provider Response: (Contact the State Licensing Office for more information.)
All staff will complete professional development training in pediatric first aid/CPR within 90 days of hire.
2025-01-29 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The record for Staff person #2 (DOH see LIS code sheet) contains a PDE FBI clearance dated 10/10/2025, a required DHS FBI clearance dated 1/23/2025 and an NSOR certificate dated 10/9/2024, all of which are after the hire date and therefore not in compliance with the CPSL. The record for Staff person #5 (DOH see LIS code sheet) contains an NSOR certificate dated 11/16/2019 and applications for a new one dated 12/17/2024 and 1/30/2025, which exceeds 60 months and therefore not in compliance with the CPSL. Results for a valid NSOR certificate are not on file. The record for Staff person #8 (DOH see LIS code sheet) contains documentation of mandated reporter training dated 11/15/2019 and 12/15/2024, which exceeds 60 months and therefore is not in compliance with the CPSL. The record for staff person #9 (DOH see LIS code sheet) contains a PDE FBI clearance dated 8/12/2021 at time of initial hire. The required DHS FBI clearance, dated 1/10/2025 was not obtained within the 45-day provisional hire period and is therefore not in compliance with the CPSL. The record for staff person #11 (DOH see LIS code sheet) contains a NSOR certificate dated 11/12/2019 and an application for a new one dated 1/26/2025, which exceeds 60 months. Results of a valid NSOR certificate are not on file. The record for staff person #12 (DOH see LIS code sheet) contains a PDE FBI clearance dated 9/13/2024 used at time of initial hire. The required DHS FBI clearance dated 1/22/2025 was not obtained within the 45-day provisional hire period and is therefore not in compliance with the CPSL.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Staff Person # 5 and #11 must be removed from a child care position until they receive the results of the NSOR certificate.

Provider Response: (Contact the State Licensing Office for more information.)
Staff Person # 5 and #11 will be removed from a child care position until they receive the results of the NSOR certificate.All staff persons files will include documentation for all required clearances including criminal history, child abuse, NSOR and DHS FBI upon initial hire and then every 5 years thereafter. Mandated reporter training will be updated every 5 years.
2025-01-29 Renewal 3270.36(b)(5)/3270.37(c) - HS/GED + 2 yrs/Aides supervised all times Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.37(c)

Description: HS/GED + 2 yrs/Aides supervised all times

Noncompliance Area: On 1/29/2025 Staff Person #1 (DOH see LIS code sheet) was observed to be unsupervised and caring for nine (9) children in the Pre-K 1 (classroom D) room. The record for staff person #1 does not include documentation of 2 years of experience with children.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. An aide or a combination of aides shall be supervised at all times by a staff person qualified at minimum as an assistant group supervisor.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will have proper documentation in files at all times to include HS Diploma or GED and 2 years of experience. An aide will be supervised at all times by a staff person qualified at minimum as an assistant group supervisor.
2025-01-29 Renewal 3270.65 - Protective Outlet Covers 5 yrs. or less Compliant - Finalized

Regulation: 3270.65

Description: Protective Outlet Covers 5 yrs. or less

Noncompliance Area: It was observed on 1/29/2025 in the Preschool room (classroom E) a set of string lights were plugged into an electrical outlet and the connector plug on the the string lights did not have a protective receptacle cover placed in it. (CORRECTED ON SITE)

Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection a protective receptacle cover was placed in the connector plug of the string lights.
2025-01-29 Renewal 3270.66(b) - Original container Compliant - Finalized

Regulation: 3270.66(b)

Description: Original container

Noncompliance Area: It was observed on 1/29/2025 in the Infant room (classroom B) two (2) spray bottles containing cleaning solution are not labeled with the content. (CORRECTED ON SITE)

Correction Required: Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the spray bottles were labeled with the content.
2025-01-29 Renewal 3270.67(d) - Contaminated trash in closed plastic-lined receptacle Compliant - Finalized

Regulation: 3270.67(d)

Description: Contaminated trash in closed plastic-lined receptacle

Noncompliance Area: It was observed on 1/29/2025 in the Infant room (classroom B) tissues, paper towels, and baby wipes contaminated by human secretions or excrement (as confirmed by staff present in the room at time of inspection) were contained in an open, plastic lined receptacle. (CORRECTED ON SITE)

Correction Required: Trash that has been contaminated by human secretions or excrement shall be contained in closed, plastic-lined receptacles.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection a closed, plastic-lined trash receptacle was placed in the infant room. Staff were instructed to dispose of trash contaminated with human secretions or excrement in the closed trash can.
2025-01-29 Renewal 3270.75(b) - Inaccessible to children Compliant - Finalized

Regulation: 3270.75(b)

Description: Inaccessible to children

Noncompliance Area: It was observed in the Pre-K 2 room (classroom F) two (2) go-bags, each containing a first-aid kit were accessible to children. (CORRECTED ON SITE)

Correction Required: A first-aid kit must be inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the first-aid kits were made inaccessible to children.
2025-01-02 Unannounced Monitoring 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test Compliant - Finalized

Regulation: 3270.151(a)/3270.192(3)

Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test

Noncompliance Area: The record for staff person #3 (DOH see LIS code sheet) does not contain an initial health assessment including the results of initial tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis prior to providing service in a child care setting.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Provider Response: (Contact the State Licensing Office for more information.)
Staff will complete physical and tb by 1/12/2025.
2025-01-02 Unannounced Monitoring 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: The record for staff person #4 does not include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Facility persons will obtain 2 references to be included in their file by 1/20/2025.
2025-01-02 Unannounced Monitoring 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff person #2 has not completed the required pre-service training as listed in subsections (f)1-10. within 90 days of their date of hire (see LIS code).

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #2 will have until January 22, 2025 to complete the required training. Until such time as the required training has been completed, staff person #2 must be supervised, when interacting with children, by an AGS or higher who has completed the required training related to this citation. If there are no staff available to supervise staff person #2, staff person #2 may not work in a child care position.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #2 will complete training on or before 1/22/2025.
2025-01-02 Unannounced Monitoring 3270.31(f)(10) - Health and Safety Training - Pediatric First Aid and CPR Compliant - Finalized

Regulation: 3270.31(f)(10)

Description: Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: Staff person #1 has not completed professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire (see LIS code sheet). Staff person #4 not completed professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire (see LIS code sheet).

Correction Required: Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire. Staff person #1 and #4 will have until January 22, 2025 to complete the required training. Until such time as the required training has been completed, staff person #1 and/or staff person #4 must be supervised, when interacting with children, by an AGS or higher who has completed the required training related to this citation. If there are no staff available to supervise staff person #1 and/or staff person #4, staff person #1 and/or staff person #4 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 and #4 will have until 1/22/2025 to compete required training. CD and AD will use staff tracking worksheet to ensure all staff have first aid/CPR certifications within their 90 days of hire.
2025-01-02 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The record for Staff person # 1 (DOH see LIS code sheet) contains a PDE FBI dated 10/7/2024 and not a required DHS FBI clearance. The record for Staff person #3 (DOH see lIS code sheet) does not contain the results of the DHS required FBI clearance. The record contains documentation fingerprints were submitted on 10/21/2024. Staff person #2 has not completed the mandated reporter training within 90 days of their hire date (see LIS code sheet).

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person # 1 and #3 may not work in a child care position at the facility. Staff person #2 will have until January 22, 2025 to complete the mandated reporter training. Until such time as the required training has been completed, staff person #2 must be supervised, when interacting with children, by an AGS or higher who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #2, staff person #2 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 and #3 will be removed from a child care position until the results of the DHS required FBI clearance are on file. Staff persons will complete correct DHS required FBI clearance by 1/12/2025.
2024-11-21 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: During a complaint investigation conducted on 11/21/2024 several staff members stated that they observed Staff Person #1 sleeping on the floor during naptime in the Transition Threes classroom while staff person #1 was the only person in the classroom responsible for supervision of the children.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times.

Provider Response: (Contact the State Licensing Office for more information.)
Staff persons are required to walk around the classroom, complete name to face and monitor children--removing blankets from their faces. Director or Assistant Director will randomly check in classrooms during nap time, to ensure staff are carrying out their responsibilities of walking around, monitoring children and completing name to face. Staff are prohibited from sleeping while supervising children, children will be supervised at all times.
2024-11-21 Complaints- Legal Location 3270.113(c) - No ridicule or threaten harm Compliant - Finalized

Regulation: 3270.113(c)

Description: No ridicule or threaten harm

Noncompliance Area: During a complaint investigation conducted on 11/21/2024 several staff persons stated that they heard Staff Person #1 call a child(ren) "SpongeBob SquarePants" to single out the child(ren) that staff person #1 found to be "annoying" and/or does not like.

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.

Provider Response: (Contact the State Licensing Office for more information.)
Staff persons will complete new staff orientation training which includes sections: Respectful care of young children and Positive Guidance & teacher interactions. Staff will follow these policies while caring for children. A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family.
2024-11-21 Complaints- Legal Location 3270.113(d) - No harsh language Compliant - Finalized

Regulation: 3270.113(d)

Description: No harsh language

Noncompliance Area: During a complaint investigation conducted on 11/21/2024 several staff members stated that they have heard Staff Person #1 swear at children and/or in the presence of children. Some examples given were "Get the fuck away from me!" and using "bitch" and "shit" in sentences when talking to other staff members in the presence of children, loud enough for the children to hear what was being said.

Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Director or Assistant Director will enforce DHS regulations to ensure abusive or degrading language is not being used in the classroom. Staff persons may not use harsh, demeaning or abusive language in the presence of children.
2024-11-06 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: Staff Person #1 (DOH see LIS code sheet) confirmed that on 10/23/2024 they picked up Child #1 (DOB see LIS code sheet) under one arm and carried Child #1 over to the fence as a form of discipline because the child was being unkind to younger children also on the playground. Several other staff persons witnessed this and during interviews described the interaction as "harsh" and stated that the child's feet were "dangling from the ground" as the child was being carried by one arm.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Director and Assistant Director will assign training from the Childcare Education Institute to staff person #1. These trainings: 1. Understanding aggressive and Defiant Behaviors AND Practicing Positive guidance with Infant and Toddlers. A staff person is not permitted to use any form of physical punishment on a child.
2024-11-06 Complaints- Legal Location 3270.71/3270.113(a) - Heat Source/Supervised at all times Compliant - Finalized

Regulation: 3270.71/3270.113(a)

Description: Heat Source/Supervised at all times

Noncompliance Area: Staff Person #1 (DOH see LIS code sheet) admitted that in May/June 2024 they used a hot curling iron to curl Staff Person #2's hair while both staff persons were responsible for the supervision of approximately 6-7 children in the Transition Threes classroom. This occurred after naptime when the children were awake and playing in the classroom.

Correction Required: Hot water pipes and other sources of heat exceeding 110° F that are accessible to children shall be equipped with protective guards or shall be insulated to prevent direct contact. Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times.

Provider Response: (Contact the State Licensing Office for more information.)
Director and assistant director will check heating sources and ensure those sources do not exceed 110 Degrees, if accessible to children. Other heat sources such as curling irons will not be permitted in the classrooms at any time. Children will be supervised by staff members at all times. Director and assistant director will randomly walk into classrooms and hallways to ensure all staff are supervising appropriately and heat sources are not in the classroom.Staff responsible for children will actively supervise children and not engage in other activities.
2024-10-21 Complaints- Legal Location 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: On 10/11/2024 at approximately 10:50am Child #1 (DOB see LIS code sheet) was left outside on the playground while Staff Person #1 and Staff Person #2 took the remaining 11 children back inside. Staff Person #3 was on the playground with another group of children and noticed Child #1 playing on the playground. Staff Person #3 called for a director and informed them of the situation. Staff Person #4 returned Child #1 to their assigned group. Staff Person #1 and Staff Person #2 did not know the whereabouts of Child #1 for approximately 1-3 minutes. Staff Person #1 was the lead teacher at the time of the incident and was assigned the responsibility for supervision of Child #1.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Director and Assistant Director will continuously enforce name to face and monitor classrooms daily to ensure staff are completing name to face procedure, completing name to face at every threshold. Staff will complete the new staff orientation training, which explains how to complete name to face and when. Staff members will also complete a primary group and display primary groups in classrooms. Staff will supervise children at all times. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.
2024-10-07 Complaints- Legal Location 3270.113(c)/3270.113(d) - No ridicule or threaten harm/No harsh language Compliant - Finalized

Regulation: 3270.113(c)/3270.113(d)

Description: No ridicule or threaten harm/No harsh language

Noncompliance Area: During a complaint investigation conducted on 10/7/2024 it was verified by several staff members that Staff Person #1 (DOH see LIS code sheet) threw a stuffed animal at Child #1 (DOB see LIS code sheet) to redirect the child from climbing on a bookshelf and said to Staff Person #2, "You will have to go get him, he is being an asshole" in the presence of children. Staff Person #1 was also heard saying to Child #1, "I can't stand you! You are so annoying!" also in the presence of children.

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 1 was placed on an administrative leave on October 8, 2024 and was then terminated October 22, 2024.
2024-10-07 Unannounced Monitoring 3270.113(c)/3270.113(d) - No ridicule or threaten harm/No harsh language Compliant - Finalized

Regulation: 3270.113(c)/3270.113(d)

Description: No ridicule or threaten harm/No harsh language

Noncompliance Area: During a complaint investigation conducted on 10/7/2024 at the facility, multiple staff members stated that Child #1 (DOB see LIS code sheet) was given the nickname "Satan" while they were in the Infant room because the child would give a "death stare" and was "mean to other children." The nickname followed Child #1 to various classrooms and multiple staff members admitted to referring to the child as "Satan" or "Tan" or "Tun" to each other. Staff Person # 5 stated that Staff Person #4 came into the bathroom on 10/3/2024 looking for Child #1 by calling the child "Satan" and the child responded by saying "Tan-Tan." Staff person #4 explained to Staff Person #5 the child says "Tan" because they can't say "Satan."

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children. The legal entity must arrange for all facility staff to receive a minimum of two hours of in-person training and follow-up technical assistance at the facility regarding appropriate interactions with children and/or in the presence of children. The legal entity must receive DHS approval of the training content prior to scheduling the training.

Provider Response: (Contact the State Licensing Office for more information.)
Facility is connecting with Keystone Stars trainer to complete 2 hours of in-person training and follow-up technical assistance at the facility regarding appropriate interactions with children and/or in the presence of children. This training will be approved by DHS before training occurs. The positive guidance and discipline policy was shared with all staff member at the staff meeting on 10/15/23 (three staff members were not in attendance, however the policy was shared with them on 10/16/24). A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children.
2024-10-07 Unannounced Monitoring 3270.113(c)/3270.113(d) - No ridicule or threaten harm/No harsh language Compliant - Finalized

Regulation: 3270.113(c)/3270.113(d)

Description: No ridicule or threaten harm/No harsh language

Noncompliance Area: During a complaint investigation conducted on 10/7/2024 at the facility, multiple staff members stated that Child #1 (DOB see LIS code sheet) was given the nickname "Satan" while they were in the Infant room because the child would give a "death stare" and was "mean to other children." The nickname followed Child #1 to various classrooms and multiple staff members admitted to referring to the child as "Satan" or "Tan" or "Tun" to each other. Staff Person # 5 stated that Staff Person #4 came into the bathroom on 10/3/2024 looking for Child #1 by calling the child "Satan" and the child responded by saying "Tan-Tan." Staff person #4 explained to Staff Person #5 the child says "Tan" because they can't say "Satan."

Correction Required: A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children. The Center Director (Staff Person #6) and/or Assistant Director (Staff Person #7) shall make random daily visits to classrooms in the facility to observe that appropriate interactions with children are being carried out, record the observations on a document approved by Central Region Bureau of Certification, and provide support for improvement. The Regional Director- Pennsylvania (Staff person #8) shall make a weekly visit to the facility and observe that appropriate interactions with children are being carried out in each classroom, record the observations on a document approved by Central Region Bureau of Certification, and provide support for improvement. The forms must be provided to the Central Regional Office on a weekly basis for a period of three months once the form has been approved.

Provider Response: (Contact the State Licensing Office for more information.)
The Center Director or Assistant Director will perform random daily classroom visits and document their observations using an approved reporting form. They will provide necessary support and corrective guidance to foster continuous improvement. The Regional Director will conduct weekly visits to the facility, record classroom observations, and offer additional support for enhancement. The completed observation documentation will be submitted weekly. This process will continue until the beginning of April 2025. Facility staff persons will also complete Premier's New staff orientation Training. This is to be complete by January 2025. A facility person may not single out the child for ridicule, threaten harm to the child or the child's family and may not specifically aim to degrade the child or the child's family. A facility person may not use harsh, demeaning or abusive language in the presence of children.
2024-10-07 Unannounced Monitoring 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff person # 3 has not completed the following required pre-service training within 90 days of their hire date (see LIS code sheet): prevention and control of infectious diseases (including immunization) and the establishment of a grace period that allows homeless children and children in foster care to receive services under this subchapter while their families (including foster families) are taking necessary action to comply with immunization and other health and safety requirements, prevention of Sudden Infant Death Syndrome and use of safe sleep practices, administration of medication, consistent with standards for parental consent, prevention of and response to emergencies due to food and allergic reactions, building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water and vehicular traffic, prevention of shaken baby syndrome and abusive head trauma, emergency preparedness and response planning for emergencies resulting from a natural disaster or a man-caused event (such as violence at a child care facility) within the meaning of those terms under section 602(a)(1) of the Robert T. Stafford Disaster Relief and Emergency Assistance Act (42 U.S.C.A. § 5195a(a)(1)), handling and storage of hazardous materials and appropriate disposal of biocontaminants, precautions when transporting children, and pediatric first aid and pediatric cardiopulmonary resuscitation.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #3 will have until 10/23/2024 to complete the required training. Until such time as the required training has been completed, staff person #3 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #3, staff person #3 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #3 will complete the requiredpre-service trainings before 10/23/24. Until staff member #3 has completed these trainings they will be supervised when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #3, staff person #3 will not work at the facility.
2024-10-07 Unannounced Monitoring 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: The record for Staff Person #1 (DOH see LIS code sheet) contains a PDE FBI clearance and not the required DHS FBI clearance. The record for Staff Person #2 (DOH see LIS code sheet) contains a PSP dated 3/7/2023 with the status of "pending" and is therefore not complete. Staff Person #3 has not completed mandated reporter training within 90 days of their date of hire (see LIS code sheet)

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 and #2 may not work in a child care position at the facility. Staff person #3 will have until 10/23/2024 to complete the mandated reporter training. Until such time as the required training has been completed, staff person #3 must be supervised, when interacting with children, by an AGS who completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #3, staff person #3 may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #1 and #2 will not work in a child care position at the facility until the required clearances are on file. Staff member #1 has DHS FBI clearance on file at the center. Staff member #2 has a complete PSP on file at the center. Staff person #3 completed the mandated reporter training by 10/23/24. Until such time as the required training has been completed, staff person #3 must be supervised, when interacting with children, by an AGS who completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #3, staff person #3 may not work in a child care position at the facility.
2024-08-28 Complaints- Legal Location 3270.113(d) - No harsh language Compliant - Finalized

Regulation: 3270.113(d)

Description: No harsh language

Noncompliance Area: During a complaint investigation conducted on 8/28/2024 several staff members stated they have observed Staff Person #1 become frustrated with toddlers and use a harsh tone, including screaming in the children's faces. Several staff members stated they heard Staff Person #1 yell at an older toddler "Nobody likes you!"

Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 is no longer employed at the center.
2024-08-28 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: During a complaint investigation conducted on 8/28/2024, seven (7) staff members confirmed that over the course of the past two (2) weeks there have been numerous times they have been out of ratio in the infant and toddler rooms, especially around 7:15am and 4pm. Staff members confirmed that there was a day when two (2) staff members were on the toddler playground with over twenty (20) children.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
Shared updated schedules with all current staff members-making note of the extra staff members added at the 7:15 and 4:00 times. Make sure staff are aware they should be reaching out to the office via walkie talkie to let admin know they are at ratio.
2024-04-16 Initial review 3270.103 - Small Toys and Objects Compliant - Finalized

Regulation: 3270.103

Description: Small Toys and Objects

Noncompliance Area: It was observed on 4/17/2024 there were numerous pieces of landscaping mulch on the Toddler Playground. The mulch has a diameter of less than 1 inch and is accessible to children who are still placing objects in their mouths. (CORRECTED ON SITE)

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection the pieces of landscaping mulch that were washed onto the Toddler playground area were swept up and removed.
2024-04-16 Initial review 3270.123(a)(6) - Admission date Compliant - Finalized

Regulation: 3270.123(a)(6)

Description: Admission date

Noncompliance Area: The agreement for Child #1 does not specify the date of the child's admission.

Correction Required: An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
The parent of child #1 wrote the child's admission date on the agreement form.
2024-04-16 Initial review 3270.18(a) - On file at facility Compliant - Finalized

Regulation: 3270.18(a)

Description: On file at facility

Noncompliance Area: The legal entity has documentation of a draft comprehensive general liability insurance policy to cover the persons who are on the premises on file at the facility; however, the policy is not yet active.

Correction Required: The legal entity shall have comprehensive general liability insurance to cover the persons who are on the premises. A current copy of the insurance policy shall be on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The legal entity will submit the current comprehensive liability insurance to cover the persons who are on the premises. A current copy of the legal insurance policy will be kept on file at the facility.
2024-04-16 Initial review 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: It was observed on 4/17/2024 the first-aid kit in Classroom G did not contain tape. (CORRECTED ON SITE)

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves at all times.

Provider Response: (Contact the State Licensing Office for more information.)
During the inspection tape was placed in the first-aid kit.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Advertisement

Common questions

The answers people ask us for most often.

How do I contact a provider I found here?

In most cases the provider’s direct number is included in their listing. When it is not, we list the number of the Child Care Licensing Program — you may call that number for more information, or search for the provider online.

Will ChildcareCenter pass a message on to a provider for me?

No. ChildcareCenter only provides information, so enrolment questions, tuition questions and job enquiries need to go to the provider directly using the contact details on their listing. We cannot forward them and we cannot share contact details a provider has not published.

I run a daycare — how do I correct or remove my listing?

Use suggest an update on your listing to correct any detail, or claim the listing to manage it yourself. If you have closed or no longer provide care, contact us and we will update the listing to show that.

See all frequently asked questions

Looking for Child Care?

Helpful Resources

How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →
Is this your listing? Keep it accurate for families searching nearby.
Suggest an Update
Advertisement