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Three Star Center License ✓ Licensed

Calling Kids Child Development Center, Inc.

Hiddenite, NC · Alexander County
★ ☆ ☆ ☆ ☆ 1.0 (2 reviews)
191 ERVIN STREET, Hiddenite, NC 28636
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Quick Facts

Capacity
65 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
3

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Contact Information

📞 (828) 632-1960
191 ERVIN STREET
Hiddenite, NC 28636
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✓ Licensed Three Star Center License
Active License
License Number
02000095
License Holder
CALLING KIDS CHILD DEVELOPMENT CENTER, INC.
License Issued
Dec 22, 2017
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

1.0
★ ☆ ☆ ☆ ☆
2 reviews
5★
0
4★
0
3★
0
2★
0
1★
2
Sandra
2026-06-12 23:27:47
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

These people keep the place disgusting, they allow the children to sit outside in the hot heat and not provide them with an adequate meal throughout the day or snacks to eat on throughout the day! This place needs to be SHUT DOWN 100%!!! Please if anyone that monitors these things and busy businesses that do UNPROFESSIONAL THINGS, please, PLEASE look into this place! They are not good people when it comes down to it! I know of people that have also worked there and been treated so poorly and have had money taken from them, and just treat them different! If you love your kiddos, DO NOT send them to this daycare!
Thanks! …..... An Angry father

21 out of 44 think this review is helpful Was this helpful?  Yes  No
Marissa Marsh
2022-07-22 13:29:19
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months

ZERO STARS Day we toured school- as we were pulling down into where the daycare was I was getting red flags. It’s in a terrible area known for high trafficking of drugs but just having a stroke I needed help with my children until I was able to recover for a while. So I tried to overlook it. As we toured the daycare when we pulled up I noticed all of the playground equipment is old and there isn’t really a whole lot of outside play stuff for them to do that isn’t from the 90s. Nothing like other daycares that have just as many children as they do. You would think they would put some money into the exterior play equipment. Then I found out my child’s teacher was a male. She is 3 so she is in the potty training or not potty trained young class like 2/3 year olds I believe. My daughter is fully potty trained and does not need help wiping anything except when she poops. I was assured he would not be wiping her butt. Because as a family we have that standard only her daddy is allowed to wipe her butt. Day 1 drop off both my children and again address the situation the woman reaffirms to me it wouldn’t be an issue, I recorded the conversation so I left both my children there trusting it wouldn’t happen when I came to pick my children up my daughter was screaming when I got her in the car because this man had wiped her butt. Day2 my husband calls to address it in which he is reassured that it wouldn’t happen again, as my child only needs help when pooping. What would that be maybe 1 time per day that a female teacher would be needed if she even had a bowel movement while there? Pick her up she says a girl wiped her butt so everything was fine. Day 3 I get there to drop the kids off and I’m met by the Director/Owner Angela (which has been quite a character from the beginning and gave me momma red flags from the get go as well as two of the other workers look like drug addicts) Angela proceeds to tell me that they would not have the staff to CATER(yes she said cater not the professional term ACCOMMODATE) my daughter and that the male had passed all his stuff to be able to be employed there. To us from the beginning it was explained it’s not about him it’s about a boundary we as parents have put up in our children’s lives. So I ask my daughter to come with me because she wouldn’t be staying. Nobody was asking to be catered to…. And I looked at my son and asked him if he wanted to stay since sissy wouldn’t be there. Just to make sure he would be comfortable without her there… in which the director spoke up and said HE CAN JUST GO SINCE SHE WONT BE STAYING. My children have been in daycare MANY times and never once have I ever saw a male in a classroom with the age children this man is in the classroom with. Not to mention the way I heard the OCCUPATIONAL THERAPIST they have coming there treating a young boy. If you have standards as a parent this is not the daycare you want your children going to!

94 out of 187 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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CALLING KIDS CHILD DEVELOPMENT CENTER, INC. is a Three Star Center License in HIDDENITE NC, with a maximum capacity of 65 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Additional Information: Three Star Center License

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-01-15 Unannounced Inspection Yes
2026-01-15 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. A staff member hired on 9/13/22 did not have documentation of reviewing the facility's EMC plan annually.
2026-01-15 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member hired 9/13/22 did not have an updated health questionnaire on file.
2026-01-15 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member hired 9/13/22 did not have an updated emergency information form on file.
2026-01-15 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A staff member hired on 9/13/22 did not have a current annual staff evaluation and staff development plan.
2026-01-15 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. A staff member hired on 9/13/22 did not have documentation of reviewing the facility's EPR plan annually.
2025-08-20 Unannounced Inspection Yes
2025-08-20 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. In space 4, six children's plastic storage containers were broken or exposing sharp edges. An area of the outdoor fence had rust along with the picnic table.
2025-08-20 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. Two staff members failed to provide a safe outdoor environment when twelve children two years of age were participating in a planned activity, located on the public road in front of the child care facility.
2025-08-20 Violation 1421 .2506(c)
Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. One of the doors leading inside the kitchen was unlocked.
2025-02-13 Unannounced Inspection Yes
2025-02-13 Violation 533 15A NCAC 18A .2804(d)
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Fourteen children's cups, brought from home, were not dated/labeled for the appropriate child.
2025-02-13 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 9/14/24 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training until 1/27/25. A staff member hired on 6/3/24 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training until 11/7/24.
2024-07-31 Unannounced Inspection Yes
2024-07-31 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff members First Aid expired on 6/16/24.
2024-07-31 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff members CPR expired on 6/16/24.
2024-03-12 Unannounced Inspection Yes
2024-03-12 Violation 538 15A NCAC 18A .2804(d)
Baby bottles were not stored to protect from contamination. Sippy cups and water bottles were stored collectively. The sippy cups and water bottles were removed from the storage container and stored individually in cubbies.
2024-03-12 Violation 1324 .1804(c)
Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. A child's file did not have a signed and dated discipline policy. The child's parent signed the discipline policy during the visit.
2024-03-12 Violation 1832 .0801 (a)(5)
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. A child's application did not have address the health care needs section. The child's parent completed the section on the application during the visit.
2023-10-27 Unannounced Inspection No
2023-05-09 Unannounced Inspection No
2023-02-07 Unannounced Inspection No
2022-12-02 Unannounced Inspection No
2022-10-10 Unannounced Inspection No
2022-09-23 Unannounced Inspection No
2022-09-06 Unannounced Inspection Yes
2022-09-06 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. I observed four children four years of age in space #4 with no teacher. In space #2, I observed two teachers, with seven children, three infants and four one year old children. The teacher for space #3, rejoined his group which consisted of twelve children, four children two years of age and eight children three years of age. One of the teachers from space #2, then went to space #4 and took the four children from space #4, along with the three-year old children from space #3 to space #1. This left one teacher in space #2 with seven infants and one year old children.
2022-09-02 Unannounced Inspection No
2022-08-29 Announced Inspection No
2022-08-10 Unannounced Inspection No
2022-07-12 Unannounced Inspection Yes
2022-07-12 Violation 9999
The sandbox used in outdoor play shall be constructed to allow for drainage and shall be covered when not in use and kept clean. The sand box on the preschool playground was not covered when not is use. 15A NCAC 18A.2832(c)(2)
2022-07-12 Violation 808 15A NCAC 18A .2832(a)
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. In the outdoor play areas, we observed an open package of cookies with several cookies laying on a picnic table. On another table we observed a soda can. A teacher threw the cookies and soda can in the trash when she came outside today.
2022-07-12 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the unlocked utility area on a shelf beside the sink and washer/dryer we observed a container of Tide laundry detergent. A teacher placed the laundry detergent in a locked cabinet today during our visit.
2022-07-12 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One employee hired June 6, 2022 did not have a physical on file for review.
2022-07-12 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One employee hired June 6, 2022 did not have proof of having a TB test with negative results on file for review.
2022-06-28 Unannounced Inspection No
2022-06-21 Unannounced Inspection No
2022-06-21 Violation 904 .1803(a)(1)
Child was handled roughly. The administrator and staff members spanked or pushed multiple children.
2022-06-21 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. The administrator engaged in a verbal argument with a parent at the entrance of the facility.
2022-06-10 Unannounced Inspection Yes
2022-06-10 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. Ms. Leonhardt was in space #1 with twenty-one (21) four-and five-year old children. The enhanced staff child ratio is one staff to thirteen children. While I was observing the classroom another teacher joined the group bringing the staff child ratio into compliance.
2022-06-10 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space#1 it was observed that the children were not signed in when they arrived at the center indicating the time they actually arrived. The lead teacher signed the children in during my visit today.
2022-05-20 Unannounced Inspection Yes
2022-05-20 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One employee who was hired June 18, 2021 did not complete the Recognizing and Responding within 90 days of hire. The employee completed the training during naptime today.
2022-05-20 Violation 603 15A NCAC 18A .2824(a)&(b)
All floors and floor coverings were not constructed of nonabsorbant, easily cleanable material. In the large restroom used by the children we observed the tile in stall #1 to be chipped and partially missing. The flooring in the thresh hold of the door was cracked. Both areas were not in good repair or easily cleanable.
2022-05-20 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the shelving separating the spaces, we observed an aerosol can of DG Spray Disinfectant. In the restroom used by the staff and children, on a shelf above the toilet, we observed an aerosol can of MicroBan Disinfectant Spray. You put the two cans of aerosol disinfectant in the locked closet during our visit.
2022-05-20 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #2, in a plastic container on a shelf less than five vertical feet from the floor, we observed a tube of diaper cream, and a container of gas drops. The Lead Teacher stated the medication and diaper cream were left over after treatment and she had forgotten to send them home. I explained that all medications or diaper creams must be sent home with 72 hours of when the course of treatment was completed. The diaper cream and gas drops were placed in a locked cabinet then returned when the child was picked up.
2022-05-20 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.In space #2, in a plastic container on a shelf less than five vertical feet from the floor, we observed a tube of diaper cream, and a container of gas drops. The Lead Teacher stated the medication and diaper cream were left over after treatment and she had forgotten to send them home. I explained that all medications or diaper creams must be sent home with 72 hours of when the course of treatment was completed. The diaper cream and gas drops were placed in a locked closet then sent home with the parent today.
2022-05-20 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One employee hired June 18, 2021, did not complete First Aid within 90 days of hire.
2022-05-20 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One employee hired June 18, 2021, did not complete CPR within 90 days of hire.
2022-05-20 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One employee who was required to complete 20 ongoing training hours per year, only completed or only had proof of completing 8 hours. Please have the employee complete 12 additional training hours to be in compliance for this year.
2022-05-20 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. When we entered the area where the classrooms are located and are separated by shelving low enough to see the teachers and children present, we observed there was no teacher with the nine (9) two-and three-year old children in space #3. While we were observing the children, the teacher came in the room. When I asked her where she was, she said she had to take a cup to the kitchen. I explained to her that she cannot leave her group of children. The employee in space #2, was able to see the children, however, she had one infant and four (4) one year old children in her space. Space #3 was not in compliance with enhanced staff child ratios. Since the teacher joined her group during the visit it was corrected immediately. Technical assistance was given regarding supervision, enhanced staff child ratios, and group sizes.
2022-05-20 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. On the shelf in space #2, we observed a can of Double Shot Energy Drink. The Lead Teacher removed the can an poured the drink in an unmarked cup inaccessible to the children.

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