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Child Care Center ✓ Licensed

KinderCare - Orem

Orem, UT · Utah County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
765 E 1200 S, Orem, UT 84097
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Quick Facts

Capacity
158 children
Age Range
Five Year Olds,Four Year Olds,Infants (0-11 months),School Age (6-12 Year Olds),Three Year Olds,Toddlers (12-23 months),Two Year Olds
Type of Care
Full Time,After School,After School Early Day,Before School,Open School Holidays,Year Round
Transportation
Smoke-free Environment,Pets
Languages
English, Spanish
Subsidized Program
Participates
State Rating
Default Foundation of Quality

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✓ Licensed Child Care Center
Active License
License Number
F10-1148
License Holder
Knowledge Universe
Licensed Since
1986
License Issued
Mar 1, 2026
Active Through
Feb 28, 2027
Issued By
Utah Department of Health
District Office
Utah Child Care Licensing

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
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1
Jasmine Neilson
2022-04-02 03:44:07
★ ☆ ☆ ☆ ☆

My child attended this daycare for several months last year of 2021.
He was constantly sick and constantly in the hospital with several illnesses!
People were constantly testing positive for COVID-19!
A child at the center had come down with hands, foot, and Mouth disease and the teachers and staff and higher bosses failed to send out a letter when this student had the disease! My son caught the disease and I was unaware of what it was at the time, my child was so sick and landed in the emergency room for several hours and then was later admitted for almost a week, and had almost gotten to the point where he could have died from the disease!
I called the center and spoke with one of the managers and started asking if someone else in the center had the alike symptoms My son was having and if that child or children went to the hospital for the same symptoms….she had asked me if they looked like chicken pox and I replied to her by saying yes and she had stated to me that this child who had the symptoms was in the hospital for the same symptoms the week before on that following Thursday!
So they didn’t follow proper cleaning standards or protocols!
They failed to send out a letter to all the parents the moment the first child was diagnosed! When I had spoken with them to tell them my son was being admitted for this very same disease that almost could have killed him after being tossed aside from doctor to doctor hospital to hospital and emergency room to emergency room and being misdiagnosed! Nobody took it seriously up until I took my child down to salt lake to primary childrens!!!
I think KinderCare Daycare needs to be inspected and all teachers need training and need to take better care of the chicken in their care! I also don’t think that people should put their kids in this daycare center because of the fact that they aren’t following proper protocols!
Parents were bringing in their kids sick and the daycare didn’t take good action on calling and sending these kids home! This daycare needs to do a much better job AT THEIR JOB!
I do not wish this pain on any parent!
I am now also being forced to pay for fees for taking him out the day that he was admitted to the daycare and they are making me pay for not giving notice of 2 weeks before pulling him out! I think this is crap and I won’t pay! I’ve spoken to collections and I’ve sent them the proof Of all hospital records and the email that was sent out 2 days before my son was admitted! I would not ever recommend this daycare to anybody!

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About the Provider

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Welcome to the Orem KinderCare. Our website is a great first step to getting to know what our experienced and passionate team of teachers have to offer you and your child(ren).
Additional Information: Provider may provide care for 30 children below age of 2;

Hours of Operation

  • Monday6:30 AM - 6:30 PM
  • Tuesday6:30 AM - 6:30 PM
  • Wednesday6:30 AM - 6:30 PM
  • Thursday6:30 AM - 6:30 PM
  • Friday6:30 AM - 6:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Inspection Type Corrections
2026-05-14 Unannounced, Annual Inspection
2026-05-06 Investigation Inspection
2025-12-04 Announced, Annual Inspection
2025-12-02 Investigation Inspection
2025-08-08 Follow-Up Inspection
2025-07-11 Unannounced, Annual Inspection Correction Verified: 2025-07-11
Finds: CITED - Moderate - Warning $150
R381-100-15(16)(a)-(b) - Pacifier, bottle, nondisposable drinking cup requirements The provider was out of compliance with R381-100-15(16)(a) by not ensuring that nondisposable drinking cups were labeled with each child's name or individually identified in some way. In the Toddler A room, there were several sippy cups that were not labeled. This is a repeat rule noncompliance as noted on 12/20/2024.
Correction verified by the licensor:
On July 11, 2025, the licensor verified that the provider labeled the cups, as stated in rule.
2025-07-11 Unannounced, Annual Inspection Correction Verified: 2025-08-08
Finds: CITED - Moderate - Warning $150
R381-100-14(6) - Semi annual disaster drills conducted The provider was out of compliance with R381-100-14(6) by not ensuring that drills for disasters, other than fires, were completed at least once every six months. At the time of the inspection, documentation on site showed that the last disaster drill was conducted in November of 2024. This is a repeat rule noncompliance as noted on 12/19/2023.
Correction verified by the licensor:
On July 15, 2025, the licensor verified that the provider completed a semi annual disaster drill, as stated in rule.
2025-07-11 Unannounced, Annual Inspection Correction Verified: 2025-08-08
Finds: CITED - Moderate - Warning $150
R381-100-7(9)(a)-(g) - Caregiver requirements The provider was out of compliance with R381-100-7(9)(b) by not ensuring that all caregivers completed the preservice training offered by the department before becoming involved with child care. At the time of the inspection, one caregiver had not completed the required training.
Correction verified by the licensor:
On July 15, 2025, the licensor verified that the provider had all caregivers complete the preservice training offered by the department, as stated in rule.
2025-07-11 Unannounced, Annual Inspection Correction Verified: 2025-08-08
Finds: REPEAT_CITED - Moderate - Penalty $150 - Warning $150
R381-100-6(12)(a)-(b) - Children's admission and health assessment reviewed, updated, signed, and on-site The provider was out of compliance with R381-100-6(12)(a) by not ensuring that children's records were reviewed, updated, and signed by a parent at least annually. At the time of the inspection, one child's forms had not been updated since March of 2024. This is a repeat rule noncompliance as noted on 12/14/2022, and 06/30/2023.
Correction verified by the licensor:
On July 15, 2025, the licensor verified that the provider had children's forms reviewed, updated, and signed by a parent annually, as stated in rule.
2025-07-11 Unannounced, Annual Inspection Correction Verified: 2025-07-11
Finds: CITED - Moderate - Warning $150
R381-100-23(10)(a)-(c) - Proper disposal of disposable diapers The provider was out of compliance with R381-100-23(10)(a) by not ensuring that wet and soiled disposable diapers were placed in a container with a tight fitting lid. In the 2's room's bathroom, soiled diapers were placed in an accessible trash can without a lid.
Correction verified by the licensor:
On July 11, 2025, the licensor verified that the provider replaced the trash can with one that had a tight fitting lid, as stated in rule.
2025-01-03 Follow-Up Inspection
2024-12-20 Announced, Annual Inspection
2024-05-22 Follow-Up Inspection
2024-05-14 Unannounced, Annual Inspection Correction Verified: 2024-05-22
Finds: CITED - Moderate - Warning $150
R381-100-14(4) - Fire drills conducted monthly The provider was out of compliance with this rule by not ensuring that fire evacuation drills were conducted monthly. At the time of the inspection, monthly fire drills had not been conducted in January, February, or April. This was a repeat rule noncompliance.
Correction verified by the licensor:
On 05/16/2024, the licensor verified that the provider completed a monthly fire drill, as stated in rule.
2024-01-12 Non On-Site Inspection
2023-12-19 Announced, Annual Inspection
2023-07-03 Non On-Site Inspection
2023-06-30 Unannounced, Annual Inspection Correction Verified: 2023-07-03
Finds: CITED - Moderate
R381-100-6(12)(a)-(b) - Children's admission and health assessment reviewed, updated, signed, and on-site The provider was out of compliance with this rule by having incomplete children's records. In the facility, three children's admission and health assessment forms had not been reviewed, updated, and signed or initialed by a parent, within the last year. This was a repeat rule noncompliance.

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