Children's Ark Creative Learning Center
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Reviews
Most recently have my boys attend this facility. I love how helpful some of the staff are and how loving some can also be towards my boys. Like in any other place, I believe they have their ups and down, good days and bad days. My boys have had incidents that I believe could have been prevented, but also most that happen even at home. They all try to do the best they can and know. I can’t fully complain but I can’t fully agree with the comments above. I will put the time my boys have been attending and know that my identity might be revealed to some of the readers (which it’s not harmful to me what so ever). My older 2 boys started attending for Preschool their 2yrs ago and I love love love their teachers. They worry even when I was unable to take them to school. They have great communication and also posted on the Dojo app pictures everyday. Now they attend for just daycare. I don’t fully agree in all as some teachers have strong attitudes and sometimes it may sound as the scold the children, but you must remember they are pretty much helping you raise your child. When they love our kids and want the best for them they can’t always by sweet. My youngest 2 have been going since the beginning of this yr 2020. On is in the baby room and the other in the 2 yr olds. Bumps and bruises, scratches and bites. It all happens even at home (at least for me). The owner is very respectful of all our thoughts and also respects each individuals belief. I just hope this helps someone out there that is looking for a realistic child care center. Yes they might not be 5 star but they love and care about our children very much.
I wanted to give a recent review since all these are older. Our infant has been going for 2 months now and we are very pleased. We were very impressed by the owners when we took our tour back in January. As first time parents we were a little overwhelmed with looking for a daycare but they answered all our questions and made us feel welcomed. The owners are wonderful, the providers in my daughters room are amazing. She is always happy at drop off in the morning. They are working on some improvements on the building right now to spruce it up. We have been very happy and recommend Children's Ark highly.
Stay away from this center at all costs! My son attended, and not only was he sick all the time(more than the usual day are sick),the teachers were not attentive or nurturing either.
My child attends Children's Ark. He is currently 11 months old and has been there since he was 4 months old. During this time I have been pleased with the attention my child is given. I find that this day care does a good job on balancing learning and playing. My experience has been most of the care givers are loving and attentive.
Please keep your children out of this center.It is not safe.Go with your instinct bc I should have and the terrible thing that happened to my daughter could have been prevented.They threw up red flags and I should have known it was not a good place.They are advertising on craigslist that they are a 5 star but believe me they are far from that.They have poor supervision and anyone would be able to walk in.A poor child was going to the bathroom and its by the front door and she did not know to keep the door shut and the so called teacher did not shut the door.I walked up and told the little girl I was going to push it to and not all the way bc I didnt want everyone to look at her.Just please take my advice and run as far away from this center as you can.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-09 | Unannounced Inspection | Yes | |
| 2026-07-09 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A child enrolled on 10/30/25 does not have signed documentation they reviewed the summary of NC Child Care Law. | |||
| 2026-07-09 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. I observed two (2) tricycles on the playground #3 with no handlebar covers. Several of the metal play equipment structures had areas of chipped paint and rusting. | |||
| 2026-07-09 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Incident logs were not maintained. | |||
| 2026-07-09 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two (2) staff members completed their first aid training outside the required ninety (90) day time frame. | |||
| 2026-07-09 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two (2) staff members completed the CPR training outside the required ninety (90) day time frame. | |||
| 2026-07-09 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child enrolled 10/30/25 does not have a medical report on file. | |||
| 2026-07-09 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was last reviewed August 14, 2024. | |||
| 2026-03-31 | Announced Inspection | No | |
| 2025-07-22 | Unannounced Inspection | Yes | |
| 2025-07-22 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of the required sixteen (16) hours of orientation was not complete nor on file for a staff person. | |||
| 2025-07-22 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. No immunization record was on file for a child enrolled on 3/31/25. | |||
| 2025-07-22 | Violation | 1324 | .1804(c) |
| Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. There is no documentation on file that the parents of a child enrolled 6/30/25 reviewed the center’s discipline policy. | |||
| 2025-07-22 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation that the staff person hired 5/27/25 reviewed the center’s SBS/AHT policy was not on file. | |||
| 2025-07-22 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. There is no documentation on file that the parents of a child enrolled 6/30/25 reviewed the center’s SBS/AHT policy. | |||
| 2025-03-27 | Unannounced Inspection | Yes | |
| 2025-03-27 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One of the staff members hired on 11/11/2024 (L.P.) did not have a medical report completed until 1/15/2025. | |||
| 2025-03-27 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member L.P. does not have documentation of a completed First Aid training. | |||
| 2025-03-27 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member L.P. does not have documentation of a completed CPR training. | |||
| 2025-03-27 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The staff member hired 8/19/2024 (C.B.) did not complete this required training until 3/7/2025. | |||
| 2025-03-27 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One of the staff members hired on 11/11/2024 (L.P.) did not complete the Recognizing and Responding to Suspicions of Child Maltreatment every five years as part of the Health and Safety trainings. | |||
| 2024-08-13 | Announced Inspection | No | |
| 2024-07-31 | Unannounced Inspection | Yes | |
| 2024-07-31 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. I observed an uncovered outlet by a door near the smart board in space #6-9. There was an uncovered outlet near the outside base of the door entering space #1. | |||
| 2024-07-31 | Violation | 893 | 10A NCAC 09 .0606(c) |
| A copy of the safe sleep policy was not given to and/or explained to the parent of each child on or before the first day the infant attended the center. The infant enrolled 5/31/24 did not have signed acknowledgement they reviewed the safe sleep policy on-site. | |||
| 2024-07-31 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a First Aid training that expired 2/3/24. | |||
| 2024-07-31 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff person hired 2/28/22 has a CPR training that expired 2/3/24 | |||
| 2024-07-31 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last documented shelter-in-place or lockdown drill was March 2024. | |||
| 2024-07-31 | Violation | 1821 | .0607(d)(8) |
| The EPR Plan did not include the date of the last revision of the plan. The center’s EPR plan was not reviewed or revised annually. | |||
| 2024-07-31 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation that staff reviewed the EPR plan annually after orientation. | |||
| 2024-03-28 | Unannounced Inspection | Yes | |
| 2024-03-28 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file that the staff person hired 8/14/23 completed the required sixteen (16) hours of orientation topics. | |||
| 2024-03-28 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement of the SBS/AHT policy was not completed until 3/28/24 for the staff person hired 8/14/23. | |||
| 2023-08-10 | Unannounced Inspection | Yes | |
| 2023-08-10 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There was no health assessment on file for the child enrolled 7/5/21. | |||
| 2023-08-10 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. The health assessment for the child enrolled 3/10/23 was completed 5/8/23. | |||
| 2023-08-10 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record on file for the child enrolled 3/10/23 is dated 7/21/23. | |||
| 2023-08-10 | Violation | 1328 | G.S. 110-91(9) |
| Children's records were not made available for review. There was no file available to review for one (1) enrolled child. | |||
| 2023-08-10 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Documentation that staff reviewed the EPR plan annually was not maintained. | |||
| 2023-08-10 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff hired 2/27/23 reviewed the SBS/AHT after they began working with children. There was no documentation that staff hired 3/27/23 reviewed the SBS/AHT. | |||
| 2023-08-10 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff hired 3/27/23 completed the training 7/19/23. | |||
| 2023-03-16 | Unannounced Inspection | Yes | |
| 2023-03-16 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. There was no file available to review for three new staff members. | |||
| 2023-03-16 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. No documentation was available that the required sixteen (16) hours of orientation on the required topics were reviewed with five (5) new staff. | |||
| 2023-03-16 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There is no documentation on file that staff hired 9/16/22 and 3/1/23 reviewed the center's EPR plan. | |||
| 2023-03-16 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgement was not on file for staff hired 3/1/23. | |||
| 2022-09-01 | Announced Inspection | Yes | |
| 2022-09-01 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports on file for staff hired 1/24/22 and 2/28/22 were completed after the required timeframe. | |||
| 2022-09-01 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB screening/tests on file for staff hired 1/24/22 and 2/28/22 were completed after the required timeframe. | |||
| 2022-08-23 | Unannounced Inspection | Yes | |
| 2022-08-23 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The red playhouse barn back door had a large crack in it exposing sharp edges and splinters. It also has peeling wallpaper on the walls. | |||
| 2022-06-16 | Unannounced Inspection | No | |
| 2022-03-24 | Unannounced Inspection | No | |
| 2022-02-22 | Unannounced Inspection | Yes | |
| 2022-02-22 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff members placed food that was not an appropriate temperature in front of a one-year-old child and the child placed their hand in the food resulting in second degree burns on the child's hand. | |||
| 2022-02-22 | Violation | 830 | .0802(h) |
| A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was available but was not referred to when a staff member applied burn cream on a child's burned hand and another staff member placed an ice pack on the child's hand. | |||
| 2022-02-22 | Violation | 873 | 10A NCAC 09.0802(a) |
| Center staff did not follow the EMC plan. The two staff members named as persons to determine level of care were not at the center when a burn incident occurred. | |||
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