Compass Preschool and Child Care Murray
Quick Facts
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Reviews
My 2 star review is based solely on the owner, Andrea not providing a refund on deposit related to fears of sending our baby to Compass based on COVID 19. I cannot comment on their actual childcare. Our baby never even attended Compass and we cancelled 6 weeks in advance giving plenty of time to fill spot. I would have given them 1 star except the worker ( I cannot recall her name) who called me was very professional and polite.
We signed up our baby in February prior to Covid 19 being declared a pandemic for our child to start day care in Mid-May, 2020. We understood at that time that it is a non refundable deposit. We contacted Compass yesterday giving 6 weeks notice that we will not be sending our child to Compass due to fears about COVID 19. I asked that they make an exception to their no refund of deposit policy due to COVID 19. If Covid 19 was not a reality I would not have asked for a refund. Compass apparently screens their workers, parents, and children however they do not follow people home and asymptomatic people can be carriers. The owner did not even call me herself but made one of her workers (who was very nice and professional) call me to inform me that they will not provide a refund.
I find the owner's behavior to be unprofessional, callous, greedy, and completely insensitive. They offered that we can enroll our child at Compass on a different date however after the owner's behavior I would never send my child to Compass. To top it off, the owner did not even call me personally to have a conversation. Very disappointing.
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About the Provider
Hours of Operation
- Monday7:00 AM - 6:00 PM
- Tuesday7:00 AM - 6:00 PM
- Wednesday7:00 AM - 6:00 PM
- Thursday7:00 AM - 6:00 PM
- Friday7:00 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Inspection Type | Corrections |
|---|---|---|
| 2026-03-30 | Follow-Up Inspection, Non On-Site Inspection | |
| 2026-03-17 | Announced, Annual Inspection | Correction Verified: 2026-03-30 |
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Finds: CITED - Moderate R381-100-24(13)(a)-(d) - Baby food, formula, breast milk brought from home requirements The provider was out of compliance with rule R381-100-24(13)(a-) by not ensuring baby food, formula, or breast milk that is brought from home is properly labeled. In the Ladybug 2's classroom, there were bottles not labeled with the child's name. This was a repeat rule noncompliance as noted on August 28, 2024. |
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| 2025-10-09 | Follow-Up Inspection | |
| 2025-09-11 | Unannounced, Annual Inspection | Correction Verified: 2025-09-11 |
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Finds: CITED - High R381-100-10(2)(a)-(d) - Mixed age group ratios and group size The provider was out of compliance with rule R381-100-10(2)(b) by exceeding the number of children in the caregiver-to-child ratio for a mixed-age group of children. In the Ladybugs classroom, there were five infants and toddlers with one caregiver. |
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| 2025-03-31 | Follow-Up Inspection, Non On-Site Inspection | |
| 2025-03-24 | Announced, Annual Inspection | Correction Verified: 2025-03-31 |
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Finds: CITED - Moderate R381-100-7(9)(a)-(g) - Caregiver requirements The provider was out of compliance with rule R381-100-7(9)(c) by not ensuring that caregivers complete the preservice training offered by the department before caring for children. During the inspection, there was a caregiver who had not completed preservice training and was caring for children. |
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| 2024-10-07 | Non On-Site Inspection | |
| 2024-10-03 | Follow-Up Inspection | Correction Verified: 2024-10-07 |
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Finds: CITED - Moderate R381-100-6(10) - Children's admission and health assessment form completed prior to admittance The provider was out of compliance with this rule by not ensuring that the parent of a child completed the admission and health assessment form before being admitted into the program. At the facility, a child did not have a completed health assessment form. This was a repeat rule noncompliance. |
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| 2024-08-28 | Unannounced, Annual Inspection | |
| 2024-03-01 | Announced, Annual Inspection | |
| 2023-12-04 | Follow-Up Inspection | |
| 2023-11-06 | Unannounced, Annual Inspection | Correction Verified: 2023-12-04 |
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Finds: REPEAT_CITED - Moderate R381-100-6(12)(a)-(b) - Children's admission and health assessment reviewed, updated, signed, and on-site The provider was out of compliance with this rule by not having complete children’s records. In the facility, the admission and health assessment forms for three children had not been reviewed, updated, and signed annually by a parent or guardian. This was a repeat rule noncompliance. |
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| 2023-11-06 | Unannounced, Annual Inspection | Correction Verified: 2023-11-06 |
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Finds: CITED - High R381-100-19(21) - Trampolines prohibited The provider was out of compliance with this rule by having a trampoline on the premises. In the Bumble Bees room, there was a mini trampoline. |
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