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Family Child Care ✓ Licensed

Carol Thomas

Colorado Springs, CO · El Paso County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
3285 Richmond DR, Colorado Springs, CO 80922
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Quick Facts

Capacity
9 children
Age Range
Home, Home
Type of Care
Part-Time
Languages
English, English
Subsidized Program
Does not participate
Food Program
Does not participate
State Rating
1

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Contact Information

📞 (719) 213-1092
3285 Richmond DR
Colorado Springs, CO 80922
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Licensed Family Child Care
Active License
License Number
87228
License Issued
Jul 10, 2017
Issued By
Colorado Department of Human Services
District Office
Colorado Dept of Human Services - Division of Child Care

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
5★
0
4★
0
3★
0
2★
0
1★
1
Holly
2019-10-02 00:53:32
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months

I had my 2 month old get acquainted with this provider a few days prior to her caring for my daughter and was left with a safety concern due to her personal affairs. She is not reliable by pinning other family members or other providers for care which was never agreed upon which she feels entitled to do her personal agendas at your expense. Additionally, she neglects concerns addressed and seems to find it appropriate to post her complaints on the needs of other families not using her either on social media. She wrote me after I explained I wouldn't be using her so called care saying that my daughter was a burden to be watched by her elderly mother who is not under any agreement to care for my daughter whatsoever because my daughter was crying miserably in her company. This same visit she left me alone with roughly a 6 month old alone who was crying at my feet which added to my daughter's stress on crying. I find it disturbing that one because my two month old has never met her or has been in her home prior to us meeting that her crying was a burden and two that she would pawn her off to people I have no idea who they are and expect that is her taking care of my daughter and be paid for it. This was my experience and she didn't even watch my daughter and she got paid a full month in advance for this ridiculous behavior which she refused to refund. I should feel comfortable with who I leave my daughter with and after her nasty response about my daughter and her negligence on my concerns for her safety I am so relieved I didn't keep her.

Owner response : I had no idea this bad review existed until my teenage daughter found it. I still have the Facebook messages from this woman. I am a single mom, and I held this spot for her baby for six months. I turned down many families during this time period, and she knew the money was non-refundable. Honestly, I should’ve charged her more for holding the spot. I run a business, not a charity. As for her complaints about a sub, I work from 7-5, so I do have to take care of my personal appointments during this time, as do all licensed home childcare providers. It was clearly stated in my contact. Luckily, her review has not affected my business. I have been in this business since 1993, and I have never had a problem keeping my daycare full. I have provided care for many satisfied families over the last thirty years. Unfortunately, you can’t please everyone.
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About the Provider

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Additional Information:

Approved for 2 children for overnight care; No more than 2 children under 2 years may be in care; 2 additional school-age children during non-school times; Fireplace shall not be used during the hours of child care; License capacity and exhibits include provider's own childrenSpecial Needs: Social Emotional Behaviors;Respiratory Illness;Physical Delays/Limitations.

Hours of Operation

  • Monday7:00 AM-5:00 PM
  • Tuesday7:00 AM-5:00 PM
  • Wednesday7:00 AM-5:00 PM
  • Thursday7:00 AM-5:00 PM
  • Friday7:00 AM-5:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Type Report Date Category Finding
Inspection 2026-01-28 Supervisory
Complaint 2025-10-01 Founded
Inspection 2025-02-27 Supervisory
Inspection 2024-03-21 Supervisory

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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