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Child Care Center ✓ Licensed

Creative Beginnings Learning Center

Phoenix, AZ · Maricopa County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
814 East Union Hills Drive Suite C20, Phoenix, AZ 85024
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Quick Facts

Capacity
211 children
Age Range
Infant; Ones; Twos; Three to Five; School-Age
Type of Care
3/4/5-year-old Care, Full-Day Care, Infant Care, One-year-old Care, Part Day Care, School-Age Child Care, Two-year-old Care
Subsidized Program
Does not participate

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Contact Information

📞 (623) 879-6400
814 East Union Hills Drive Suite C20
Phoenix, AZ 85024
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✓ Licensed Child Care Center
Active License
License Number
CDC-13636
License Holder
CREATIVE BEGINNINGS LEARNING CENTER, INC.
Licensed Since
2008
License Issued
Feb 1, 2026
Active Through
Jan 31, 2027
Issued By
Arizona Department of Health Services
Accreditation
CACFP
District Office
ADHS Division of Licensing Services

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
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1
George
2014-02-27 15:30:56
★ ☆ ☆ ☆ ☆

This center has a problem following state regs for staffing ratio. They often will throw some one in when the state comes to see. There is a lot of nepotism practiced here, which makes it hard on any one that is not "part of the family"

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About the Provider

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At Creative Beginnings Child Care & Learning Center, our goal is to provide the finest quality early education and child care services in a safe, fun and stimulating environment. We promote high self-esteem and excellent developmental and socialization skills.

Our school has been designed to not only allow us to care for your child, but to structure a positive, fun learning environment as well. Children are encouraged to maximize their potential and develop at their own pace through well-planned developmental guidelines. Goals are designed to meet each child’s individual needs. Your child will be assigned to his/her own classroom based on age and developmental level.

We encourage you to browse our website to learn more about who we are and what programs/curriculum we offer.

Thank you for taking the time to visit us online and we look forward to meeting you and your child!

Hours of Operation

  • Days of Operation Monday–Friday
  • Open HoursM-F: 5:45am-6:30pm Sat: 7:30am-5:30pm

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection # Inspection Date Inspection Type Status
INSP-0180490 2026-08-14 Complaint Complete
Initial Comments: The purpose of the investigation was to conduct complaint #179752 investigation on 8/14/2026. A focused inspection was conducted at this time. The Compliance Officer provided a paper copy of the Notice of Inspection Rights and the Small Bill of Rights to the facility director at the time of the inspection. The following ratios were observed Infants: 2:7 One-year-old Children: 1:6 Two-year-old Children: 1:6 Three-year-old Children: 2:11 Pre-k Children: 1:14 There were 4 staffs interviewed during this investigation. Upon completion of the complaint investigation, it was determined from observation, interview, and documentation that 1 of 1 allegations were unable to be substantiated due to a lack of sufficient evidence. There were no deficiencies observed at the time of the inspection.
INSP-0177317 2026-06-30 Complaint Complete
Initial Comments: There were no deficiencies observed at the time of the Complaint #175376 investigation conducted on 6/30/2026, subject to changes pending programmatic review. The Compliance Officer contacted the Complainant on 6/30/2026. A focused inspection was conducted. The following room ratios were observed: Infant's: 1:5 One's: 1:6 Two's: 2:9 Three's: 2:15 Four's: 3:20 School-age: 4:40 Six staff members were interviewed during this investigation. The following documentation was reviewed during the investigation: Staff statements, rosters. Upon completion of the Complaint investigation, it was determined from observation and staff interview that 1 of 1 allegation lacked sufficient evidence to be substantiated.
INSP-0177213 2026-06-29 Complaint Complete
Initial Comments: There were no deficiencies observed at the time of the Complaint #174871 and Complaint #174872 investigations conducted on 6/29/2026, subject to changes pending programmatic review. The Compliance Officer attempted to contact the Complainant on 6/29/2026. A focused inspection was conducted. The following room ratios were observed: Infant's: 1:4 One's: 1:4 Two's: 1:8 Three's: 2:14 Four's: 1:14 School-age: 3:30 Five staff members were interviewed during this investigation. 3 staff files were reviewed as part of the investigation. 3 of 3 Fingerprint clearance cards reviewed were valid via a DPS website search. Upon completion of the Complaint investigation, it was determined from observation and staff interview that 2 of 2 allegations for Complaint #174871 and 3 of 3 allegations for Complaint #174872 lacked sufficient evidence to be substantiated.
INSP-0164574 2025-12-10 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the Compliance Inspection conducted on 12/10/2025, and are subject to changes pending programmatic review. Please submit the Plan of corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. A copy of the Notice of Inspection Rights was provided at the time of the inspection. The following was discussed but not limited to: 1) Tummy time, and 2) New rules that are effective 8/3/2025. 5 of 5 fingerprint clearance cards were verified to be valid through the DPS website during the time of the inspection.
INSP-0115664 2025-04-02 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct the complaints #0125026, #0125028 and #0125111 investigation on 4/2/2025. A full inspection was not conducted at this time. The Written Documentation is required to be submitted through the Licensing Portal within 10 days of the receipt of the Statement of Deficiencies. Ratios observed were: One year olds 2:10, Two year olds 2:14, Three -four year olds: 2:16 & 1:15 (Cited). There were 3 staff interviewed during this investigation. There was 1 child file reviewed. There were 2 staff files reviewed during this investigation. The fingerprint clearance cards for 2 of 2 were verified to be valid through the DPS website. Others interviewed: The complainant. The Compliance Officer also attempted to contact the Contracted Therapist who was present at the time of the incident and left a message. The Therapist did not return the call. Documentation observed were rosters. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that allegation #1 (Verbal Discipline) and allegation #2 (Physical Discipline) lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review.
INSP-0051398 2024-12-18 Compliance (Annual) Complete
Initial Comments: The following deficiencies were found at the time of the Compliance Inspection conducted on 12/18/2024, and are subject to changes pending programmatic review. Name of Compliance Officer: Jennifer Flicker The Written Documentation of correction is required to be submitted through the Licensing Portal within 10 days of receipt of the Statement of Deficiencies. The following was discussed but not limited to: 1) Tummy time rules were discussed with the infant room staff and with the Director and Assistant Director, 2) Items stored in a bathroom are required to be stored inaccessible to children in either a closed cabinet or a shelf in a closed waterproof container, and 3) The unused cribs that are currently stored in the school age room are required to be moved to storage in unused space that is onsite, to offsite storage or back into the infant room. If the cribs are moved to offsite storage, a modification application is required to be submitted to reduce the number of cribs to 12. There 5 staff files reviewed. 5 of the 5 fingerprint clearance cards were verified to be valid through the DPS website. The Empower Assessment link was emailed to the Director at the time of the inspection.
INSP-0048560 2024-09-27 Complaint Complete
Initial Comments: The following deficiencies were observed at the time of the complaint investigation conducted on 9/27/2024 for case #00090475 and are subject to changes pending programmatic review. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants: 2:7 1-year-old children: 2:11 2-year-old children: 2:10 3-year-old children: 2:9 4-year-old/5-year-old children: 2:21 Three staff were interviewed during the investigation. Others interviewed: the Director Documentation reviewed: Injury Log Upon completion of the complaint investigation #00090475 it was determined from observation, interview, and documentation, that 1 of 2 allegations were substantiated. The other allegation lacked sufficient evidence to be substantiated. The Compliance Officers are Archana Navin and Chloe-James Rossi.
INSP-0048099 2024-09-11 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct complaint #00089667 investigation on 9/11/24. A full inspection was not conducted at this time. Name of the Compliance Officer: Jennifer Flicker Due to enforcement status, the Licensee will be notified when the Written Documentation of Corrections is required to be submitted through the Licensing Portal. Ratios observed were: Infants: 2:7, One year-olds: 2:11, Two & three-olds: 2:11 & 2:13, and Four year-olds: 1:3 & 3:16. There were 4 staff interviewed during this investigation. There were 2 staff files reviewed during this investigation. The fingerprint clearance cards for 2 of the 2 were verified to be valid through the DPS website. Others interviewed: The complainant. Documentation observed included incident reports, biting reports, injury & accident log, the roster from the day of the incident, Child #1's attendance sheet from the day of the incident and the biting policy. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that 1 out of 2 allegations was substantiated, the second allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review.
INSP-0046249 2024-07-23 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct complaint #00087155 on 7/23/24. A full inspection was not conducted at this time. Name of the Compliance Officer: Jennifer Flicker No deficiencies were cited at the time of the investigation. The following was discussed with the Director but not limited to: Mandated reporting training available for staff. Ratios observed were: Infants: 2:8, One-year-old's: 2:13, Two-year-old's: 2:14, Three-year-old's: 1:12, Four-year-old's and older: 2:12 and 1:13. There were 2 staff interviewed during this investigation. There was 1 staff file reviewed during this investigation. The fingerprint clearance card for the staff was verified to be valid through the DPS website. Documentation observed was the incident report regarding the incident, including staff statements and the summary from the police interview that "it was an accident and the child lost (their) footing" and the incident was unintentional and was not abuse by the alleged staff. Upon completion of the complaint investigation, it was determined from observation, interview and documentation that the 4 allegations lacked sufficient evidence to be substantiated.
INSP-0036227 2024-01-03 Compliance (Annual) Complete
Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 1/3/2024 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days. 6 of 6 Fingerprint Clearance cards reviewed were valid via a DPS website search. The Empower self-evaluation was completed at the time of the inspection. The Emergency Disaster Plan update form was completed at the time of the inspection. The following was discussed but not limited to: 1. Criminal history affidavits must be complete with all questions addressed. 2. Loose staples in the walls must be removed. 3. Sippy cups must be labeled with a child's first and last name. 4. Loose items on toys must be fixed. 5. Chairs should not be stacked when children are present. Vehicles CL83940 & CJ54718 were inspected and are approved for use by enrolled children, Compliance Officer #1 is Tricia Tartaglio Compliance Officer #2 is Heather Bauer
INSP-0035120 2023-11-27 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct a Complaint investigation #00065667 on 11/27/2023. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days. Ratios observed were as follows: Infants 2:9 1's 2:10 2's 2:9 3's 2:8 4's 2:14 4's & 5's 1:16 There were 3 staff interviewed during this investigation. There were 10 medication authorization forms reviewed during this investigation. The written medication administration policy was reviewed. Compliance Officer #1 spoke to the complainant on 11/27/2023. Upon completion of Complaint investigation #00065667 it was determined from the Compliance Officers' observations and interviews that 2 of 4 allegations were substantiated and 2 of 4 allegations lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. Compliance Officer #1 is Heather Bauer. Compliance Officer #2 is David Ramos.
INSP-0034107 2023-11-03 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct a Complaint investigation #64859 on 11/3/2023. A full inspection was not conducted at this time. The Plan of Corrections is not being accepted at this time. You will be notified when to submit the Plan of Corrections via the LMS portal. Ratios observed were as follows: Infants 1:5 1's 2:6 2's 2:7 3's 1:3 & 2:10 4's 1:11 School age 2:22 There were 6 staff interviewed during this investigation. There were 4 staff files reviewed during this investigation. Others interviewed: The complainant was attempted to be reached via email. Upon completion of Complaint investigation #64859 it was determined from the Compliance Officers' observations and interviews that 2 of 3 allegations were substantiated. The remaining allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. The following was discussed and not limited to: 1. Posting current weekly lesson plans. 2. Incident reports. 3. Working interviews. 4. Supervision and chronic biters. 5. Staff files must be complete (end date, good faith effort references, DCS submittal). Compliance Officer #1 is Tricia Tartaglio Compliance Officer #2 is Heather Bauer
INSP-0030898 2023-08-09 Complaint Complete
Initial Comments: The purpose of the inspection was to conduct a Complaint investigation #62338 on 8.9.2023. A full inspection was not conducted at this time. A Plan of Corrections is not being accepted at this time. Ratios observed were as follows: Infants 3:10 1's 3:14 1's & 2's 2:12 3's 2:11 4's 2:13 Pre-K 2:20 There were 7 staff interviewed during this investigation. There were 2 staff files reviewed during this investigation. Others interviewed: The complainant. Upon completion of Complaint investigation #62338 it was determined from documentation, the Compliance Officer & the Compliance Officer Supervisor's observations and interviews that 3 of 3 allegations were substantiated. The following deficiencies were observed and are subject to changes pending programmatic review. Compliance Officer is Tricia Tartaglio Compliance Officer Supervisor is Dawn Butler
2022-01-12 article 3 R9-5-301.I.2.
Initial Comments: Based on facility documentation and Surveyor #1's observations, the Licensee lacked a fire and emergency evacuation drill for the month of December, 2021.
2022-01-12 article 3 R9-5-303.A
Initial Comments: Based on Surveyor #1's observation and staff interview, the main posting area lacked the name of the individual designated to act on behalf of the facility director when the facility director is not present in the facility. The director and the name that was posted were not present at the facility. Staff stated that she was in charge at that time, and her name was not the person listed as "in charge". *** Previously cited 1/29/20 & 1/5/21
2022-01-12 article 3 R9-5-306.A.1.
Initial Comments: Based on facility documentation and the Surveyor's observations, it was determined that 4 out of 15 enrolled children's attendance forms reviewed lacked the following required information: Child #1: Complete admission and release signatures for 1/3/2022. Child #2: Time and release signature for 1/3 & 1/10/2022. Child #3: Time and release signature for 1/3, 1/10, & 1/11/2022. Child #4: Time and arrival signature on 1/10/2022. *** Previously cited 1/29/20
2022-01-12 article 4 R9-5-401.4.
Initial Comments: Based on facility documentation and Surveyor #1's observations of 5 staff files, it was determined that Staff #1 was an assistant teacher caregiver. Staff #1 was not qualified as an assistant teacher caregiver because the file lacked documentation of a high school or high school equivalency diploma, current and continuous enrollment in high school or a high school equivalency class, enrollment in vocational rehabilitation, employment as a teacher-caregiver aide for 12 months, or service as a volunteer in a child care facility for 12 months.
2022-01-12 Article 4 R9-5-402.A.1-12
Initial Comments: Based on facility documentation and Surveyor #1's observations of 5 staff files, it was determined that 1 out of 5 staff files reviewed lacked the following required information: Staff #1 (DOH 4/9/21): 2 of the 2 required good faith effort professional references from previous employers.
2022-01-12 article 4 R9-5-404.A.
Initial Comments: Based on the Surveyors' observations, in the 1's room, the staff to child ratio was 1:7, with one-year-old children present in the room, and a required ratio of 2:7. *** Previously cited 4/9/19 & 9/30/19
2022-01-12 article 5 R9-5-501.A.12
Initial Comments: Based on the Surveyors' observations, the following hazards were accessible to enrolled children: 4's room: There was an unsecured Step 2 play stove that wobbled easily when light pressure was applied. 1's room: There was exposed raw wood on the edges of a wood cabinet, there was exposed raw wood along the edges of a long wood cabinet, and there was no resilient surfacing in the fall zones of a soft multi-colored climber located on carpet. 2's room: There were 6 stacked mats on top of a cabinet and 7 stacked mats on top of a different cabinet on the opposite side of the room that were not secured and wobbled easily when light pressure was applied, and there were 2 stacks of stacked chairs (4 and 6 chairs in each stack) that were stacked forwards and backwards on the west side of the room. School-age room: The clear thermostat cover was broken with sharp plastic edges, and there was a red and a blue pillow that were torn with exposed foam. *** Previously cited 1/29/20 & 1/5/21
2022-01-12 article 5 R9-5-501.A.18.
Initial Comments: Based on Surveyor #1's observations, in the infant room, there was a pacifier in a swing that lacked an identifier specific to an enrolled child.
2022-01-12 article 5 R9-5-501.A.19.a.b.
Initial Comments: Based on the Surveyors' observations, in the hall restroom, there were 5 Antibac Foam located on a low shelf on a cabinet on the north wall accessible to enrolled children. *** Previously cited 1/5/21
2022-01-12 article 5 R9-5-501.C.5.a-k.
Initial Comments: Based on the Surveyors' observations, in the 3's room, the posted lesson plan was dated 12/6 - 12/10/21. In the School-age room, the lesson plan was dated 1/3 - 1/7/22. In the 4's room, the lesson plan was not posted. *** Previously cited 1/29/20 & 1/5/21
2022-01-12 article 5 R9-5-501.C.9.a-c.
Initial Comments: Based on Surveyor #2's observations, in the infant room, 2's & 3's room, 2's room, and 1's room, there were unlabeled wipes. *** Previously cited 1/5/21
2022-01-12 article 5 R9-5-502.A.11.
Initial Comments: Based on Surveyor #2's observations, in the infant room, there were 4 unlabeled containers with a white substance in them in the freezer.
2022-01-12 article 5 R9-5-502.C.1.m.n.
Initial Comments: Based on the Surveyors' observations, the kitchen lacked posted written dietary instructions for infants. *** Previously cited 1/5/21
2022-01-12 article 5 R9-5-503.A.2.a-c.
Initial Comments: Based on Surveyor #2's observations, in the 2's and 3's room, the water temperature in the diaper changing sink measured 79 degrees F. In the 2's room, the water temperature in the diaper changing sink measured 78 degrees F.
2022-01-12 article 5 R9-5-503.A.3.4.
Initial Comments: Based on Surveyor #2's observations, in the 2's & 3's room, the soiled clothing container and the soiled diaper container lids were not tight fitting and were not closed on the containers.
2022-01-12 Article 5 R9-5-508.C.
Initial Comments: Based on Surveyor #1's observations, snack served to enrolled children lacked one of the two food components. (Snack on 1/10/22 consisted of graham crackers and water, and snack on 1/11 consisted of animal crackers and water.) *** Previously cited 1/5/21
2022-01-12 article 5 R9-5-509.C.18.b.
Initial Comments: Based on the Surveyors' observations, the posted menu lacked the specific flavor of cheese cubes to be served to enrolled children. *** Previously cited 1/5/21
2022-01-12 article 5 R9-5-509.C.23
Initial Comments: Based on the Surveyors' observations, the freezer in the kitchen and in the infant room lacked a thermometer.
2022-01-12 Article 5 R9-5-512.B.1.2.
Initial Comments: Based on the Surveyors' observations, the following was not maintained in a clean condition: Infant room: There was left over food debris in the crevices of a high chair, and there was a thick build-up of a brown substance on a ceiling vent. 3's room: There was sticky tape residue on a white cabinet. School-age room: There was a thick build-up of a brown substance on 2 ceiling vents, and there were dried liquid stains on the wall near the thermostat. 2's & 3's room: There was a strong odor of soiled diapers when the cabinet below the diaper changing table was opened. *** Previously cited 1/5/21
2022-01-12 Article 5 R9-5-512.C.1.
Initial Comments: Based on Surveyor #2's observation, in the School-age room, there was debris along the edges of the floor where the baseboard was missing and detached near a window.
2022-01-12 Article 5 R9-5-512.D.
Initial Comments: Based on Surveyor #1's observations, in the Boys' School-age restroom, there was rust on the round wall plate to the left of the toilet. In the 4's restroom, there were 2 broken tiles with debris in the crevices on the border wall. *** Previously cited 1/5/21
2022-01-12 Article 5 R9-5-512.F.1.a.
Initial Comments: Based on the Surveyors' observations, in the hall restroom and in the Girls' School-age restroom, the toilet tissue was on top of the dispenser and was not mounted. *** Previously cited 1/29/20 & 1/5/21
2022-01-12 Article 5 R9-5-512.F.1.b.
Initial Comments: Based on Surveyor #1's observations, in the hall restroom and in the Girls' School-age restroom, the paper towel dispensers were empty and would not dispense single-use paper towels. *** Previously cited 1/29/20
2022-01-12 Article 5 R9-5-512.F.4.
Initial Comments: Based on the Surveyors' observations, in the School-age room, there was food waste in an uncovered container.
2022-01-12 Article 5 R9-5-512.F.7.
Initial Comments: Based on the Surveyors' observations, on the Toddler playground, several pieces of play equipment had a heavy build-up of dust and there was a thick layer of a brown substance on a playhouse, Step 2 structure, and a pink structure.
2022-01-12 Article 5 R9-5-512.F.8.
Initial Comments: Based on Surveyor #2's observation, in the 2's room, the sink was not draining properly and was draining slowly.
2022-01-12 Article 5 R9-5-515.F.3.
Initial Comments: Based on facility documentation and staff statement, the illness log lacked documentation of absences of staff members and enrolled children. Staff stated they were just documenting injuries.
2022-01-12 Article 5 R9-5-517.A.10.a.
Initial Comments: Based on Surveyor #1's observations, the 2 vehicles used to transport enrolled children had exposed foam on the edges of the front seats.
2022-01-12 Article 5 R9-5-517.B.3.
Initial Comments: Based on facility documentation and Surveyor #1's observation, in the vehicles used to transport enrolled children, Child #2's Emergency, Information, and Immunization Record card lacked the back side.
2022-01-12 Article 6 R9-5-603.C.2.
Initial Comments: Based on the Surveyors' observations in 2 outdoor activity areas, the following hazards were accessible to enrolled children: Preschool playground: * There was splintered wood on a gate. * There were sharp edges on the broken red border. * One tricycle was missing a pedal. * There was an unsecured Little Tikes basketball hoop on the patio. * There was peeling yellow paint with rust on the merry-go-round. * There was a missing blue cap on the teeter-totter. * There were broken pieces of red plastic. Toddler playground: * There were broken slats with sharp metal edges on the detached chain link fence between the 2 playgrounds. * There were pieces of black landscape fabric protruding through the wood chips in several areas. *** Previously cited 1/5/21
2022-01-12 Article 6 R9-5-603.E.1.2.
Initial Comments: Based on Surveyor #1's observations of 2 playgrounds, the following was observed: Preschool playground lacked: * 4 of the required 6 inches of wood chips in the fall zones of the green and yellow climber and blue swirl slide. * 2 of the required 6 inches of wood chips in the fall zones of the blue stand merry-go-round. * 5 of the required 6 inches of wood chips in the fall zones of the metal climber. * 3 of the required 6 inches of wood chips in the fall zones of the yellow climbing poles. Toddler playground lacked: * 5 of the required 6 inches of wood chips in the fall zones of the red slide on the beige structure. * 3 of the required 6 inches of wood chips in the fall zones of the tree house slide. *** Previously cited 1/5/21
2022-01-12 Article 6 R9-5-605.B.6.
Initial Comments: Based on the Surveyors' observations, in the 4's room, there was 1 uncovered outlet on the east wall.

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