Volunteers Of America Childrens Center
Quick Facts
Missing details such as transportation or rates? Suggest an update to help other families.
Contact Information
📞 (610) 432-8352Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Volunteers Of America Childrens Center. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
About the Provider
Each child is guided to achieve his or her full potential with individual assessments and a curriculum that address his or her unique social, intellectual, emotional, and cognitive development. The Volunteers of America Children’s Center curriculum is based on literacy and language development, character building, computer skills and creative arts.
The Volunteers of America Children's Center, at 730 W. Union Street, has earned the dual accreditation from the National Association for the Education of Young Children, the nation’s leading organization for early childhood professionals as well as a 4-STAR rating through Keystone Stars.
- See more at: http://www.voapa.org/Services/Children-Youth--Families-Programs/The-Childrens-Center-Allentown#sthash.AuWGGlJz.dpuf
Hours of Operation
- Monday7:00 AM - 5:30 PM
- Tuesday7:00 AM - 5:30 PM
- Wednesday7:00 AM - 5:30 PM
- Thursday7:00 AM - 5:30 PM
- Friday7:00 AM - 5:30 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
|---|---|---|---|
| 2026-02-24 | Renewal | 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance | Compliant - Finalized |
|
Regulation: 3270.95(a)/3270.95(b) Description: Devices must be compliant/Director or designated staff person ensure compliance Noncompliance Area: A fire system check was conducted on 11/4/25 and again on 12/23/25 which is a span of 49 days. A system check was conducted on 12/23/25 and another on 1/29/26 which is a span of 37 days this exceeds the requirement of testing every 30 days. Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The Fire Detection system is inspected annually by a certified Fire System Inspection Company and the annual report is maintained on file at the facility. The Fire Detection system was inspected and passed all system checks on 11/4/2025. This report has been submitted to DHS. The building shares a Fire Detection System with apartments on the floor above the childcare center. Therefore, we are not permitted to manually test the system every 30 days in this building. |
|||
| 2025-02-25 | Renewal | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
|
Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: The facility does not have a plan to address continuity of operations. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Area Director developed a plan to address continuity of operations. |
|||
| 2025-02-25 | Renewal | 3270.171(a) - Pick-up and drop-off points | Compliant - Finalized |
|
Regulation: 3270.171(a) Description: Pick-up and drop-off points Noncompliance Area: Operator has not notified the local traffic authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the childcare facility, date last notified 9/25/23. Correction Required: An operator shall notify local traffic safety authorities annually in writing of the location of the facility and the program's use of pedestrian and vehicular routes around the child care facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Area Director notified local traffic authority, in writing, of the location of the facility and the program¿s use of pedestrian and vehicular routes around the childcare facility. Area Director received confirmation email on 03/03/2025. Emergency planner will follow up with Area Director upon review. |
|||
| 2025-02-25 | Renewal | 3270.192(5) - Two written references | Compliant - Finalized |
|
Regulation: 3270.192(5) Description: Two written references Noncompliance Area: Staff #1, 2, 3, 4, 5, 7 & 8 are missing two written nonfamily references. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 4, 5, 7, 8 already had non-family references in their files. Staff 1, 2, 3 provided nonfamily reference to Center Director. |
|||
| 2025-02-25 | Renewal | 3270.27(a)(6) - Emergency plan | Compliant - Finalized |
|
Regulation: 3270.27(a)(6) Description: Emergency plan Noncompliance Area: Emergency drills have not been completed annually, documentation of last drill is dated 9/1/23. Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Area Director and Center Director placed already completed emergency drill in dedicated binder. Emergency drill was conducted on September 3rd 2024. |
|||
| 2025-02-25 | Renewal | 3270.27(f) - Emergency plan | Compliant - Finalized |
|
Regulation: 3270.27(f) Description: Emergency plan Noncompliance Area: Operator has not sent a copy of the emergency plan and updated to the local municipality and to the county emergency management agency annually, date of last copy sent 9/2022. Correction Required: The operator shall send a copy of the emergency plan and subsequent plan updates to the local municipality and to the county emergency management agency. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Area Director provided copy of emergency plan, via email, to local municipality and the county emergency management agency. Area Director received confirmation email on 03/04/2025. Emergency planner will follow up with Area Director upon review. |
|||
| 2025-02-25 | Renewal | 3270.31(e) - Age and Training | Compliant - Finalized |
|
Regulation: 3270.31(e) Description: Age and Training Noncompliance Area: Staff #1 does not have proof on file that the annual 12 hours of child care training has been completed. Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person completed the remaining 3 hours needed to fulfill the 12 hours of child care training. |
|||
| 2025-02-25 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: Staff person #1 has an expired child abuse clearance dated 1/30/20 and an NSOR clearance dated 2/3/20. Staff person #3 has an expired NSOR clearance dated 2/7/20. Staff person #4 has an expired NSOR clearance dated 2/7/20. Staff person #5 has an expired state police clearance dated 1/18/20, expired child abuse clearance dated 2/4/20 and an expired FBI clearance dated 1/17/20. Staff person #6 has an expired state police clearance dated 1/16/20, a child abuse clearance dated 1/23/20, an NSOR clearance dated 1/9/20, and missing an FBI clearance. Staff person #9 has an expired state police clearance dated 2/14/20. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Clearances are required to be updated every 60 months. Facility Person #1, 3, 4, 5, 6 & 9 may not work in a childcare position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff were suspended until clearances are received. Staff 1 completed Child abuse clearance and received results. Staff 1 completed NSOR and received results. Staff 3 completed NSOR application received results. Staff 4 completed NSOR and received results. Staff 5 completed State Police clearance and received results. Staff 5 completed Child abuse Clearance and is awaiting results. Staff 5 completed FBI fingerprint and is awaiting results. Staff 6 completed State Police clearance and received results. Staff 6 completed Child abuse clearance and is received results. Staff 6 completed NSOR application and received results. Staff 6 has a scheduled appointment for FBI fingerprint on 03/06/2025. Staff 9 completed State Police Clearance and received results. |
|||
| 2025-02-25 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
|
Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: Staff person #1, 2, 3, 4, 5 & 7 are missing updated annual written evaluations. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Center Director completed staff 2,3,4,5, & 7 evaluation. Area Director completed staff 1 evaluation. |
|||
| 2024-04-15 | Renewal | 3270.111(b) - Posted in group space | Compliant - Finalized |
|
Regulation: 3270.111(b) Description: Posted in group space Noncompliance Area: The school age room did not have a daily schedule posted. Correction Required: The written plan of daily activities shall be posted in the group space. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) School age daily scheduled was updated and posted on 04/16/2024. |
|||
| 2024-04-15 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
|
Regulation: 3270.123(a)(3) Description: Services proceeded Noncompliance Area: Children 1-5 did not have updated child service reports on file. Children 2 and 4 did not have a child service report on file. Child 1's last updated child service report was on 6/24/2023. Child 3's was on 1/19/2023 and child 5's was on 9/17/2023. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The children¿s service reports were filed across teachers and not consolidated within the child¿s file. The Area Director and Interim Director ensured that all reports had been placed in the children¿s file on 04/16/2024. |
|||
| 2024-04-15 | Renewal | 3270.151(b)/3270.151(c)(2) - Conducted by physician, PA or CRNP/Mantoux TB | Compliant - Finalized |
|
Regulation: 3270.151(b)/3270.151(c)(2) Description: Conducted by physician, PA or CRNP/Mantoux TB Noncompliance Area: Staff 5 did not have a health assessment or TB screening on file. Staff 6's health assessment did not have a signature from a physician, physician's assistant or CRNP. Correction Required: A health assessment shall be conducted and a report shall be written and signed by a physician, physician's assistant or CRNP. The signature must include the individual's professional title. An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 5 provided TB screening to Area Director on 04/16/2024. Staff 5 provided health assessment to Area Director on 04/23/2024. Staff 6 provided signed health assessment to Area Director on 04/16/2024. |
|||
| 2024-04-15 | Renewal | 3270.192(2)(iii) - Exp, educ., training at facility | Compliant - Finalized |
|
Regulation: 3270.192(2)(iii) Description: Exp, educ., training at facility Noncompliance Area: Staff 4 did not have verification of childcare experience on file. Correction Required: A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Area Director completed childcare experience verification form with staff 4. |
|||
| 2024-04-15 | Renewal | 3270.27(c) - Training regarding plan | Compliant - Finalized |
|
Regulation: 3270.27(c) Description: Training regarding plan Noncompliance Area: Staff 3 and 5 did not have emergency plan training on file. Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 3 and staff 5 completed the emergency plan training on 04/16/2024 Hard copies of the emergency plan training were provided to staff 3 and staff 5. |
|||
| 2024-04-15 | Renewal | 3270.31(e) - Age and Training | Compliant - Finalized |
|
Regulation: 3270.31(e) Description: Age and Training Noncompliance Area: Staff 4 and 5 did not have 12 hours of annual training on file. Correction Required: A staff person shall obtain an annual minimum of 12 clock hours of child care training. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person 4 will and staff 5 will be completing the 12 hours training through Better Kid Care online module and will complete the remaining hours of training by 05/10/24. Currently, staff 4 has 8 hours of trainings completed and staff 5 has 4 hours of training completed. |
|||
| 2024-04-15 | Renewal | 3270.31(e)(4)(ii) - Fire safety - 1 yr. | Compliant - Finalized |
|
Regulation: 3270.31(e)(4)(ii) Description: Fire safety - 1 yr. Noncompliance Area: Staff 5 did not have fire safety training on file. Please see LIS for date of hire. Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 5 is scheduled to complete the fire safety training on 04/30/2024 through PA Keys online portal. Upon training completion, the fire safety training certificate for staff 5 will be filed. |
|||
| 2024-04-15 | Renewal | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
|
Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: Facility persons 1 and 2 did not completed the mandated reporter training within 90 days of their date of hire (see LIS code sheet for date of hire). Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to Child Protective Services). Facility person will have until 5/8/2024 to complete the mandated reporter training. Until such time as the required training has been completed, facility persons #1 and 2 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff facility persons 1 and 2, facility persons 1 and 2 may not work in a child-care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 1 and staff 2 successfully completed the mandated reporter training on 04/24/2024. Between the date of citation issuance and training completion, staff 1 and 2 were provided the appropriate level of supervision |
|||
| 2024-04-15 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: Facility person 1 did not have the state police, child abuse or FBI clearance on file. Facility person 2 did not have the DHS FBI clearance on file. There was only proof of applying for the DHS FBI clearance in facility person's 2 file. Facility persons 1 and 2 are past their 90 days of hire. Please see LIS for dates of hire. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #1 and 2 -- may not work in a child care position at the facility until all clearances are obtained. A facility persons records shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Persons #1 and 2 may not work in a child care position at the facility until all clearances are obtained. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 1¿s State Police Clearance and Child Abuse Clearance were completed and filed on 4/24/24. Currently, Staff 1 is awaiting FBI fingerprint results; receipts of completion for 4/26/24 has been filed. Staff 2¿s FBI fingerprints were completed and filed on 04/11/2024. Area Director submitted a clearance review request to the Certification Representative for staff 1 on 4/30/24 and for staff 2 on 4/23/24. |
|||
| 2024-04-15 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
|
Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: Staff 5 did not have a staff evaluation on file. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Interim Director completed staff 5 evaluation on 04/16/2024. |
|||
| 2024-04-15 | Renewal | 3270.76/3270.77(a) - Building Surfaces/No peeling paint or plaster | Compliant - Finalized |
|
Regulation: 3270.76/3270.77(a) Description: Building Surfaces/No peeling paint or plaster Noncompliance Area: Walls in the lunchroom and front playground had peeling plaster. The wall upon entering the lunchroom to the far right had peeling plaster. Upon entering the front playground, the wall to the left had peeling plaster. The front playground will not be used until peeling paint is fixed. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. In the future, peeling paint will be added to the weekly checklist. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) On 04/30/24 the hole by the lower playground was filled with concrete and the fence was reattached. On 05/01/24, the walls in the lunchroom were repainted and all peeling was corrected. |
|||
| 2024-04-15 | Renewal | 3270.94(a)(1) - Every 60 days | Compliant - Finalized |
|
Regulation: 3270.94(a)(1) Description: Every 60 days Noncompliance Area: The facility did have a fire drill documented on 4/9/2024. However, previous fire drills for the year of 2024 were not documented. As a result, the fire drills were not previously conducted every 60 days. Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) A fire drill was conducted on 04/09/24 and documented within the fire drill log. |
|||
| 2024-01-02 | Unannounced Monitoring | Unannounced Monitoring | Compliant - Finalized |
| 2023-12-12 | Complaints- Legal Location | 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children | Compliant - Finalized |
|
Regulation: 3270.113(a)/3270.113(a)(1) Description: Supervised at all times /Staff assigned to specific children Noncompliance Area: Facility self-reported to DHS on 12/12/2023 that child 1 left her classroom for approximately 3-4 minutes on 12/8/2023. Staff 1 was in the classroom with 4 children in care, including child 1. There is a bathroom connected to the classroom. After staff 1 helped child 1 in the bathroom, staff 1 began to assist another child in the bathroom. During that time, staff 1 stated child 1 exited the classroom door. Staff 1 stated that as soon as she walked out of the bathroom, she observed the classroom door open. As per staff 1, it was less than one minute from the time she walked out of the bathroom and child 1 exiting the classroom. After exiting the classroom door, the child turned right and went through two double green doors. After the double green doors, child 1 went down a flight of stairs and straight through one of the exits/entrances of the building where the public would need to be buzzed in. When outside, she then went towards where the facility vans are parked and was found by staff 2. Staff 2 called staff 3 around 2:38p.m. to receive child 1 from her. At 2:41p.m. staff 3 did receive child 1 from staff 2. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) VOAPA Children¿s Center children will be supervised at all times. |
|||
| 2023-12-12 | Complaints- Legal Location | 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children | Compliant - Finalized |
|
Regulation: 3270.113(a)/3270.113(a)(1) Description: Supervised at all times /Staff assigned to specific children Noncompliance Area: Facility self-reported to DHS on 12/12/2023 that child 1 left her classroom for approximately 3-4 minutes on 12/8/2023. Staff 1 was in the classroom with 4 children in care, including child 1. There is a bathroom connected to the classroom. After staff 1 helped child 1 in the bathroom, staff 1 began to assist another child in the bathroom. Facility self-reported to DHS on 12/12/2023 that child 1 left her classroom for approximately 3-4 minutes on 12/8/2023. Staff 1 was in the classroom with 4 children in care, including child 1. There is a bathroom connected to the classroom. After staff 1 helped child 1 in the bathroom, staff 1 began to assist another child in the bathroom. During that time, staff 1 stated child 1 exited the classroom door. Staff 1 stated that as soon as she walked out of the bathroom, she observed the classroom door open. As per staff 1, it was less than one minute from the time she walked out of the bathroom and child 1 exiting the classroom. After exiting the classroom door, the child turned right and went through two double green doors. After the double green doors, child 1 went down a flight of stairs and straight through one of the exits/entrances of the building where the public would need to be buzzed in. When outside, she then went towards where the facility vans are parked and was found by staff 2. Staff 2 called staff 3 around 2:38p.m. to receive child 1 from her. At 2:41p.m. staff 3 did receive child 1 from staff 2. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. Facility staff will receive a minimum of two hours of training regarding supervision of children through a PQAS trainer. The legal entity must receive DHS approval of the training content prior to scheduling the training. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) VOAPA Children¿s Center children will be supervised at all times. On January 19th, 2024, our ELRC Quality Coach will visit the Children¿s Center to develop a Supervision Training Plan for all staff. The training will occur shortly thereafter according to scheduling needs of the trainer. Therefore, the actual Providers Correction Date will be selected by the trainer on January 19, 2024. ¿Training completion will be documented and stored within staff training files. |
|||
| 2023-12-12 | Complaints- Legal Location | 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children | Compliant - Finalized |
|
Regulation: 3270.113(a)/3270.113(a)(1) Description: Supervised at all times /Staff assigned to specific children Noncompliance Area: Facility self-reported to DHS on 12/12/2023 that child 1 left her classroom for approximately 3-4 minutes on 12/8/2023. Staff 1 was in the classroom with 4 children in care, including child 1. There is a bathroom connected to the classroom. After staff 1 helped child 1 in the bathroom, staff 1 began to assist another child in the bathroom. During that time, staff 1 stated child 1 exited the classroom door. Staff 1 stated that as soon as she walked out of the bathroom, she observed the classroom door open. As per staff 1, it was less than one minute from the time she walked out of the bathroom and child 1 exiting the classroom. After exiting the classroom door, the child turned right and went through two double green doors. After the double green doors, child 1 went down a flight of stairs and straight through one of the exits/entrances of the building where the public would need to be buzzed in. When outside, she then went towards where the facility vans are parked and was found by staff 2. Staff 2 called staff 3 around 2:38p.m. to receive child 1 from her. At 2:41p.m. staff 3 did receive child 1 from staff 2. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. Facility will develop a policy to put in place where staff will be required to request assistance when needing to assist children with bathroom needs. Policy will be forwarded to DHS for approval. Certification representative will make three unannounced visits over the next three months, to ensure the policy is being properly followed. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) VOAPA Children¿s Center has developed a policy where staff will request assistance when needing to assist children with bathroom needs as follows: All staff will have a walkie talkie throughout their shift to request assistance for their own personal breaks and child diapering needs. Additionally, a staff person will be sent to any class with only one teacher assigned for a preset child diapering schedule beginning at the following preset times of 9:30AM, 11:30AM and 2:30 PM and ending when each class with only one teacher assigned has been relieved. We are awaiting approval from our DHS Early Learning Program Certification Representative on the above stated policy. |
|||
| 2023-11-20 | Complaints- Legal Location | 3270.175(a) - Age appropriate restraints | Compliant - Finalized |
|
Regulation: 3270.175(a) Description: Age appropriate restraints Noncompliance Area: During a complaint investigation, it was determined through multiple interviews that staff 1 allowed children 1-3 to drive one of the facility vans through the parking lot. He would sit in the driver seat while the children would sit in his lap. Children 1-3 are younger than 7 years of age and were not in an appropriate age restraint system. Correction Required: A child 7 years of age or younger shall be transported in accordance with the requirements for parents and guardians as stated in 75 Pa.C.S. §4581 (relating to restraint systems). |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was immediately suspended on 11/07/23 and was terminated from the Children's Center on 11/21/23. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.19(b) - Child abuse reporting | Compliant - Finalized |
|
Regulation: 3270.19(b) Description: Child abuse reporting Noncompliance Area: During an inspection on 11/20/2023, it was found that there was a "report of concern" on file that staff 1 inappropriately touched a child at the facility. There was no proof on file that the facility reported the incident to another agency. Correction Required: A facility person who has reasonable cause to suspect that a child is a victim of child abuse shall immediately make a report of suspected child abuse to ChildLine through the hotline at (800) 932-0313, online, or any other method as prescribed by the Department. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The incident has been officially reported to the Department of Human Services (DHS) by the area director as of 11/7/2023. VOA conducted an internal investigation which resulted in the termination of staff person one from the organization on 11/21/23. Going forward, any incidents will be reported to ChildLine. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.19(b) - Child abuse reporting | Compliant - Finalized |
|
Regulation: 3270.19(b) Description: Child abuse reporting Noncompliance Area: During an inspection on 11/20/2023, it was found that there was a "report of concern" on file that staff 1 inappropriately touched a child at the facility. There was no proof on file that the facility reported the incident to another agency. Correction Required: A facility person who has reasonable cause to suspect that a child is a victim of child abuse shall immediately make a report of suspected child abuse to ChildLine through the hotline at (800) 932-0313, online, or any other method as prescribed by the Department. Operator will develop a mandated reporter policy that clearly explains mandating reporting requirements for all staff. The policy shall include required mandated reporting timelines. The operator shall send a copy to the Regional Office for approval. Once approved, the operator shall hold a staff meeting for all staff to go over the supervision policy. Staff will sign a statement affirming that they have read and understand the policy. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) In January 2024, the area director and the senior director will review and revise the Mandated Reporting Policy to include clear reporting requirements and reporting timelines reflective of DHS' standards. The updated policy will be remitted to DHS and upon DHS approval, will share the policy with all staff. |
|||
| 2023-11-20 | Complaints- Legal Location | 3270.21/3270.174 - General Health and Safety/Age of Driver = 18 Yrs. | Compliant - Finalized |
|
Regulation: 3270.21/3270.174 Description: General Health and Safety/Age of Driver = 18 Yrs. Noncompliance Area: During a complaint investigation, it was determined through multiple interviews that staff 1 allowed children 1-3 to drive one of the facility vans through the parking lot. He would sit in the driver seat while the children would sit in his lap. Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. The operator of the vehicle shall be 18 years of age or older and shall have a valid operator's license. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was immediately suspended on 11/07/23 and was terminated from the Children's Center on 11/21/23. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
|
Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: Staff person #1 and 3 has not completed the following required pre-service training: Get Started in Center Based Care. Please LIS for dates of hire. Correction Required: Staff person(s) shall complete professional development in the topics of 3270.31(f). Staff person #1 and 3 will have until 12/21/2023 to complete the required training. Until such time as the required training has been completed, staff person #1 and 3 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person #1 and 3, staff person #1 and 3 may not work in a child-care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was immediately suspended on 11/07/23 and then was terminated from the organization on 11/21/23 and therefore will not need to complete any additional trainings. Staff person #3 will complete the Get Started in Center Based Care training on 12/21/23 per the expected deadline stated above. For the interim, staff #3 is currently being supervised by a child care staff who is fully trained. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.31(f) - Health and Safety Training | Compliant - Finalized |
|
Regulation: 3270.31(f) Description: Health and Safety Training Noncompliance Area: Staff person #2 did not complete the required one-hour 2022 update to the health and safety training by 12/30/2022. Correction Required: Staff person #2 shall complete the required one-hour 2022 update to the health and safety training by 12/21/2023. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #2 has completed the one-hour health and safety training on 12/12/2023. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.31(f)(10) - Health and Safety Training - Pediatric First Aid and CPR | Compliant - Finalized |
|
Regulation: 3270.31(f)(10) Description: Health and Safety Training - Pediatric First Aid and CPR Noncompliance Area: Staff person 3 has not completed the following required pre-service training: Pediatric first aid/cpr. Please see LIS for dates of hire. Correction Required: Staff person 3 shall complete professional development in the topics of 3270.31(f)(10). Staff person # 3 will have until 12/21/2023 to complete the required training. Until such time as the required training has been completed, staff person #1, 2 and 3 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff available to supervise staff person # 3, staff person 3 may not work in a child-care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #3 will complete the Pediatric First Aid/CPR training by 12/21/23 per the stated deadline stated above. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: During a complaint investigation, it was found that staff 2 had expired state police and FBI clearances on file. Staff 2 also did not have a child abuse clearance on file. The FBI clearance that was on file was dated 3/27/2009 and the state police clearance that was on file was dated 11/16/2015. Staff 2 also did not have an updated mandated reporter training on file. The mandated reporter training that was on file was last dated 6/3/2015. Staff 1 did not have a mandated reporter training on file. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person # 2 may not be in the facility until all clearances are obtained. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person # 2 may not be in the facility until all clearances are obtained. The operator shall comply with the CPSL and with Chapter 3490 (relating to Child Protective Services). Staff person 1 and 2 will have until 12/21/2023 to complete the mandated reporter training. Until such time as the required training has been completed, staff person 2 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person 1 and 2, staff person 1 and 2 may not work in a child-care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff person #1 was immediately suspended on 11/07/23 and was terminated from the organization on 11/21/23 and therefore will not need to complete any additional trainings. Staff person #2's clearances have been obtained on 11/26/2023 and they have completed the mandated reporter training on 11/27/2023. |
|||
| 2023-11-20 | Unannounced Monitoring | 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance | Compliant - Finalized |
|
Regulation: 3270.95(a)/3270.95(b) Description: Devices must be compliant/Director or designated staff person ensure compliance Noncompliance Area: During an inspection on 11/20/2023, it was found that the last fire alarm testing that was conducted was on 10/13/2023, making it more than 30 days between testing of the alarm system. Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) The Children's Center director conducted two fire alarm tests on 11/22/23 and 12/06/23. Going forward, the center's director will perform monthly fire tests and maintain a record of fire drills in the fire and safety binder |
|||
| 2023-10-13 | Renewal | 3270.123(a)(3)/3270.124(f) - Services proceeded/Updated every 6 months | Compliant - Finalized |
|
Regulation: 3270.123(a)(3)/3270.124(f) Description: Services proceeded/Updated every 6 months Noncompliance Area: Child 2 and 3 did not have updated child service reports on file. Child 2's last child service report was dated 1/19/2023. Child 3's child service report was last dated 10/1/2021. Child 1 and 2 also need updated emergency forms. Child 1's emergency form was last updated on 3/11/2022 and child 2's was last updated 8/15/2021. See LIS for dates of admission. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in § 3270.124(f) (relating to emergency contact information). The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Will update child service reports. Will update emergency forms. |
|||
| 2023-10-13 | Renewal | 3270.133(5) - Original label | Compliant - Finalized |
|
Regulation: 3270.133(5) Description: Original label Noncompliance Area: Expired inhalers were observed in the cafeteria area. Correction Required: Medication shall be stored in accordance with the manufacturer's or health professional's instructions on the original label. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Medicine was removed and will be returned to families. |
|||
| 2023-10-13 | Renewal | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
|
Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: Staff 1 and 2, who are not in child care roles, did not have appropriate clearances on file. Staff 1's state police clearance was last updated on 12/17/2015. He also did not have a DHS FBI clearance on file. Staff 2 only had proof of applying for the DHS FBI clearance. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person # 1 and 2 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 and 2 may not work in a child care position at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 1 and 2 will not be in a child care role. |
|||
| 2023-10-13 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
|
Regulation: 3270.34(a)(6) Description: Staff evaluations Noncompliance Area: Staff 3, 4, 5 and 6 did not have updated staff evaluations on file. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Will complete staff evaluations. They are currently being updated. |
|||
| 2023-10-13 | Renewal | 3270.65 - Protective Outlet Covers 5 yrs. or less | Compliant - Finalized |
|
Regulation: 3270.65 Description: Protective Outlet Covers 5 yrs. or less Noncompliance Area: In the preschool room, there was an outlet uncovered in the power strip which was by the computer area. Correction Required: Protective receptacle covers shall be placed in electrical outlets accessible to children 5 years of age or younger. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Outlet was covered. |
|||
| 2023-10-13 | Renewal | 3270.95(a)/3270.95(b) - Devices must be compliant/Director or designated staff person ensure compliance | Compliant - Finalized |
|
Regulation: 3270.95(a)/3270.95(b) Description: Devices must be compliant/Director or designated staff person ensure compliance Noncompliance Area: Fire alarm testing was conducted pm 6/12/2023, 9/1/2023 and 10/13/2023 making it more than 30 days between tests. Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Fire Alarm testing will be conducted during the time the maintenance staff is on premises to accompany the technician from Ehrlich during pest service. |
|||
| 2022-10-12 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
|
Regulation: 3270.103 Description: Small Toys and Objects Noncompliance Area: Plastic bags were in a drawer by the sink in the Teddy Bear room. The drawer was unlocked. There was rubber gloves accessible to the children in the Grasshopper room. The rubber gloves were in an unlocked drawer accessible to children. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Plastic bags and gloves were removed. |
|||
| 2022-10-12 | Renewal | 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos | Compliant - Finalized |
|
Regulation: 3270.124(f)/3270.181(c) Description: Updated every 6 months/Emergency info/agreement updated 6 mos Noncompliance Area: Children 1 and 2 had outdated emergency forms and fee agreements. Child 1's fee agreeement and emergency form was last updated on 4/5/2022. Child 2's were last updated on 4/7/2022. Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Will update the fee agreement and emergency forms. |
|||
| 2022-10-12 | Renewal | 3270.151(a) - 12 months prior to service and every 24 months thereafter | Compliant - Finalized |
|
Regulation: 3270.151(a) Description: 12 months prior to service and every 24 months thereafter Noncompliance Area: Staff 1 had an outdated physical. It was last updated in August of 2020 making it more than 2 years since the last update. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 1 will obtain an appointment card or physical. |
|||
| 2022-10-12 | Renewal | 3270.27(a)(6) - Emergency plan | Compliant - Finalized |
|
Regulation: 3270.27(a)(6) Description: Emergency plan Noncompliance Area: The facility did not have an emergency drill documented during the annual inspection on 10/12/2022. Correction Required: Emergency drills shall be conducted annually. Annual emergency drills shall be documented and on file at the facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility will complete an emergency drill. |
|||
| 2022-10-12 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
|
Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: During the annual inspection on 10/12/2022, there was a missing ceiling tile in the back kitchen to the left. A ceiling tile next to that was also chipped. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Tiles will be replaced. |
|||
| 2021-10-07 | Renewal | 3270.102(a) - Clean and good repair | Compliant - Finalized |
|
Regulation: 3270.102(a) Description: Clean and good repair Noncompliance Area: In the lower level playground, there was a small chain link fence towards the back. The chains were not connected to the poles and had sharp points at the end. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility will fix fence. |
|||
| 2021-10-07 | Renewal | 3270.104(a) - Clean, good repair, proper size | Compliant - Finalized |
|
Regulation: 3270.104(a) Description: Clean, good repair, proper size Noncompliance Area: In the Steam room, there was a chair with foam coming out of it making it not easy to clean. Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility removed chair. |
|||
| 2021-10-07 | Renewal | 3270.31(e)(4)(ii) - Fire safety - 1 yr. | Compliant - Finalized |
|
Regulation: 3270.31(e)(4)(ii) Description: Fire safety - 1 yr. Noncompliance Area: Staff 1 last had fire safety training on 9/3/2020. As a result, staff 1 last took fire safety training more then 12 months ago. Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Staff 1 will take fire safety training. |
|||
| 2021-10-07 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
|
Regulation: 3270.76 Description: Building Surfaces Noncompliance Area: In the chipmunk room there was a ceiling tile that was chipped and show water stains. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility will replace the ceiling tile. |
|||
| 2021-10-07 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
|
Regulation: 3270.77(a) Description: No peeling paint or plaster Noncompliance Area: In the chipmunk room, there was chipping paint on the wall facing the person that is entering the room. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility will cover the chips. |
|||
| 2021-10-07 | Renewal | 3270.94(a)(1) - Every 60 days | Compliant - Finalized |
|
Regulation: 3270.94(a)(1) Description: Every 60 days Noncompliance Area: Fire drills were last conducted on 7/28/2021. Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days. |
|||
|
Provider Response: (Contact the State Licensing Office for more information.) Facility will complete a fire drill. |
|||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 18101
Looking for Child Care?