Day Care Center
✓ Licensed
Volunteers of America of Western New York, Inc.
Rochester, NY
· Monroe County
214 Lake Ave,
Rochester, NY 14608
Quick Facts
Capacity
287 children
Age Range
16 Infants, 12 Toddlers, 234 Preschoolers and 25 School-Aged Children
Subsidized Program
Does not participate
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Licensed Day Care Center
Active License
License Number
43997
License Holder
Pandora R. Brinkley
Licensed Since
1998
License Issued
Sep 1, 2022
Expired
Aug 31, 2026
Issued By
New York State Office of Children and Family Services
District Office
Rochester Regional Office
Reviews
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About the Provider
The Volunteers of America Children's Center provides quality care and educational programs for children ages 6 weeks through 12 years of age, including: Early Childhood Programs for infants, toddlers, and preschoolers Early Head Start Head Start ( full- and half-day) Universal Pre-K Before & After School Programs Full-Day Summer Camp 21st Century Learning Program - Free After-School Program for School #5 Students
Additional Information:
This facility is authorized to administer medications;Initial License Date: 9/28/1998;
Hours of Operation
- Monday06:00 AM - 06:00 PM
- Tuesday06:00 AM - 06:00 PM
- Wednesday06:00 AM - 06:00 PM
- Thursday06:00 AM - 06:00 PM
- Friday06:00 AM - 06:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Regulations | Status |
|---|---|---|---|
| 2026-08-13 | Application - Renewal | Application - Renewal | 2026-I-RRO-033119 |
| Brief Description: Violations found | |||
| 2026-08-13 | Violation | 418-1.11(h)(1)(i) | N |
| Brief Description: Parental consent for emergency medical treatment | |||
| 2026-08-13 | Violation | 418-1.13(b)(1) | N |
| Brief Description: All applicants for employment and volunteers have provided a history of employment and experience | |||
| 2026-08-13 | Violation | 418-1.15(c)(7) | N |
| Brief Description: Health statements for each staff member and volunteer | |||
| 2026-05-14 | Complaint (Substantiated) | Complaint (Substantiated) | 2026-I-RRO-050310 |
| Brief Description: Violations Found | |||
| 2026-05-14 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2026-05-12 | Complaint (Substantiated) | Complaint (Substantiated) | 2026-I-RRO-048652 |
| Brief Description: Violations Found | |||
| 2026-05-12 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2026-03-11 | Annual Unannounced | Annual Unannounced | 2026-I-RRO-001431 |
| Brief Description: No violations cited | |||
| 2025-11-13 | No Approved Director | No Approved Director | 2025-I-RRO-101158 |
| Brief Description: Violations found | |||
| 2025-11-13 | Violation | 418-1.15(b)(23) | N |
| Brief Description: Program has approved Director or one is approved within 90 days of prior Director ending. | |||
| 2025-08-18 | Monitoring | Monitoring | 2025-I-RRO-059741 |
| Brief Description: No violations cited | |||
| 2025-08-15 | Complaint (Substantiated) | Complaint (Substantiated) | 2025-I-RRO-059266 |
| Brief Description: Violations Found | |||
| 2025-08-15 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2025-06-17 | Complaint (Substantiated) | Complaint (Substantiated) | 2025-I-RRO-046740 |
| Brief Description: Violations Found | |||
| 2025-06-17 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2025-03-12 | Complaint (Substantiated) | Complaint (Substantiated) | 2025-I-RRO-028170 |
| Brief Description: Violations Found | |||
| 2025-03-12 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2025-02-24 | Complaint (Substantiated) | Complaint (Substantiated) | 2025-I-RRO-024764 |
| Brief Description: Violations Found | |||
| 2025-02-24 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2025-01-06 | Annual Unannounced | Annual Unannounced | 2025-I-RRO-002262 |
| Brief Description: No violations cited | |||
| 2024-12-27 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | 2024-I-RRO-114897 |
| Brief Description: Violations Found | |||
| 2024-12-27 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | |
| Brief Description: Violations found | |||
| 2024-09-27 | Complaint (Substantiated) | Complaint (Substantiated) | 2024-I-RRO-097026 |
| Brief Description: Violations Found | |||
| 2024-09-27 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-09-25 | Fire Safety - Other | Fire Safety - Other | 2024-I-RRO-096827 |
| Brief Description: No violations cited | |||
| 2024-09-10 | Complaint (Substantiated) | Complaint (Substantiated) | 2024-I-RRO-084668 |
| Brief Description: Violations Found | |||
| 2024-09-10 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-08-09 | Complaint (Substantiated) | Complaint (Substantiated) | 2024-I-RRO-078870 |
| Brief Description: Violations Found | |||
| 2024-08-09 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-07-18 | Complaint (Substantiated) | Complaint (Substantiated) | 2024-I-RRO-074838 |
| Brief Description: Violations Found | |||
| 2024-07-18 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-06-10 | Complaint (Substantiated) | Complaint (Substantiated) | 2024-I-RRO-050852 |
| Brief Description: Violations Found | |||
| 2024-06-10 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-03-01 | Annual Unannounced | Annual Unannounced | 2024-I-RRO-001880 |
| Brief Description: No violations cited | |||
| 2024-03-01 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2023-12-01 | Fire Safety - Alternate Year | Fire Safety - Alternate Year | 2023-I-RRO-054161 |
| Brief Description: Violations found | |||
| 2023-12-01 | Violation | 418-1.4(b)(4) | N |
| Brief Description: Evacuation drills recorded monthly | |||
| 2023-12-01 | Violation | 418-1.4(e) | N |
| Brief Description: Fire suppression equipment and systems are inspected, tested, and maintained in compliance with Code | |||
| 2023-12-01 | Violation | 418-1.4(h) | N |
| Brief Description: Monthly fire and safety inspections performed and documented by director or designee | |||
| 2023-10-31 | Annual Unannounced | Annual Unannounced | 2023-I-RRO-001336 |
| Brief Description: No violations cited | |||
| 2023-10-31 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2023-10-31 | No Approved Director | No Approved Director | 2023-I-RRO-046836 |
| Brief Description: No violations cited | |||
| 2023-09-29 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | |
| Brief Description: Violations found | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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