Description: Bright Horizons is the world's leading provider of employer-sponsored child care, back-up care, education and work/life solutions with more than 700 child care and early education programs and schools for employers and working families across the US, UK, Ireland and Canada. Committed to creating great work environments for its 18,000 employees, the company has been named 12 times as one of FORTUNE magazine's "Best Companies to Work for in America."
Bright Horizons provides work/life solutions for more than 800 leading employers to help them address challenges across key life stages. Programs include child care, back-up care, college counseling, elder care, and work/life consulting.
The first few years of life are an extraordinary time that sets the stage for all the years that follow. Our program for learning creates educational environments that empower children to be confident, successful, lifelong learners and socially responsible citizens. Bright Horizons' innovative programs help children, families, and employers work together to be their very best.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2020-01-15 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Noncompliance Area: In the indoor gym, there were several fabric blocks with tears in multiple places that had small pieces coming apart that could be placed in a child's mouth. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more
information.) All blocks were immediately discarded in the garbage receptacle. Moving forward, staff will ensure that all play items are in good repair. |
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| 2020-01-15 | Renewal | 3270.104(a) - Clean, good repair, proper size | Compliant - Finalized |
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Noncompliance Area: In the Kindergarten room, the back of the black cabinet near the refrigerator was coming apart with nails sticking out from the back piece of the cabinet that was a visible hazard and unsafe. Correction Required: Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs. |
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Provider Response: (Contact the State Licensing Office for more
information.) The back board of the cabinet was immediately removed. The cabinet was emptied and removed to the garbage on 1/16/20. Moving forward, staff will ensure all furniture is in good repair and safe for the children in the classroom. |
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| 2020-01-15 | Renewal | 3270.76 - Building Surfaces | Compliant - Finalized |
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Noncompliance Area: On the outdoor play space near the building, there were multiple areas on the fence with bolts protruding out from the fence that were a visible hazard. Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. |
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Provider Response: (Contact the State Licensing Office for more
information.) That play space is not being used at this time. Staff were informed not to use the play space until the problem was resolved. A work order was placed to Maintenance. Maintenance came over and installed acorn nuts on all protruding bolts. This was completed on January 27, 2020. Moving forward, the fence will be inspected daily to ensure it is in good repair and free of visible hazards. |
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| 2019-01-18 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Noncompliance Area: In the gym, there was a multicolored mat that had tears in multiple places with small pieces coming apart that could be placed in a child's mouth. In the 2 year old room, there were pieces of cellophane paper in the discovery table with many of the pieces that were less than 1 inch in diameter that could be placed in a child's mouth. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the center director immediately removed the gym mat from the classroom and disposed in trash. The teacher in the 2 year old room immediately removed the cellophane from the classroom. Moving forward all toys with a diameter of less than 1 inch or made of plastic will not be accessible to children. All mats will be checked regularly to ensure there are no rips or worn spots. |
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| 2019-01-18 | Renewal | 3270.123(a)(3) - Services proceeded | Compliant - Finalized |
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Noncompliance Area: The file for child #1 had a child service report that exceeded 6 months between reports. Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information). |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the center director reviewed child files for compliance on 1/22/19. Moving forward all child files will have an evaluation that was shared with the family every 6 months. |
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| 2019-01-18 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
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Noncompliance Area: The file for staff person #1 had a staff evaluation that exceeded 12 months between evaluations. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the center director reviewed all files on January 22, 2019 to ensure no one was missing an evaluation. Moving forward all staff evaluations will be completed within 12 months. Any staff who have a job change will still receive their performance evaluation by the anniversary date of the previous evaluation. |
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| 2019-01-18 | Renewal | 3270.69(b) - 110 F or less | Compliant - Finalized |
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Noncompliance Area: In the preschool room, the water temperature at the sink in the room was 118 degrees, and the water temperature at the sink on the right in the bathroom was 120 degrees. Correction Required: Hot water temperature, in areas accessible to children, may not exceed 110 F. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the center director contacted the Maintenance Department of the hospital. They came over on 1/22/19 to check water temperature. They lowered the temperature of the water heater. The center director sent a photo the the licensor showing a temperature of 101.1. Moving forward, the center director and classroom teachers will monitor the water temperature to ensure it does not exceed 110 degrees. |
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| 2019-01-18 | Renewal | 3270.82(h) - Handwashing signs | Compliant - Finalized |
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Noncompliance Area: In the preschool room in the bathroom, a handwashing sign was not posted at the first toilet. Correction Required: A facility person and an able child shall wash his hands after toileting and before eating. A sign on which this requirement is written shall be posted at each toilet, training chair, diapering area and sink in the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the center director immediately posted a new handwashing sign. Moving forward, all sinks/toilets/diapering areas will have a posted handwashing sign. The center director reminded all staff to check daily for signs that may have fallen and replace them with new signs. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.113(a)(1) - Staff assigned to specific children | Compliant - Finalized |
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Noncompliance Area: In the Kindergarten Prep room with 18 total children, staff person #2 named 9 preschoolers in her group and staff person #3 named 8 preschoolers in her group, resulting in 17 out of 18 children being named in a group and 1 child not being named in a group. Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the Assistant Director met with both teachers responsible for these children on July 12, 2018 and reviewed in detail with them the Center's expectations for appropriate sight and sound supervision and transition tracking. On September 13, 2018, the Center will hold a mandatory, all Center staff retraining on supervision, and will review Regulation 3270.113 in detail. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.151(c)(2) - Mantoux TB | Compliant - Finalized |
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Noncompliance Area: The file for facility person #1 had a health assessment that had a TB test read date that was after his start date. Correction Required: An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the Center Director reviewed all Center staff and volunteer files to confirm compliance with this expectation on July 16, 2018 focusing on ensuring all facility persons have a TB test completed and documented by a licensed health professional prior to their start date. The Regional Manager reminded the Center Director that any future failure to meet this expectation will lead to progressive counseling for those responsible, up to and including termination of employment. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.27(c) - Training regarding plan | Compliant - Finalized |
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Noncompliance Area: The file for facility person #1 had emergency plan training that was completed after his start date. Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to this citation, the Center Director reviewed all Center staff files to confirm compliance with this expectation on July 16, 2018, with an eye toward ensuring all staff have emergency plan review completed prior to working with children. Going forward, all Center staff will be trained annually and any volunteers, janitorial staff, etc. must have this review completed prior to beginning employment. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
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Noncompliance Area: The file for facility person #1 had a volunteer Child Abuse clearance and requires a Child Abuse clearance for employment. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to the Licensing visit, the Center Director submitted for the appropriate child abuse clearance and this lifeguard will not be utilized until the appropriate clearance is received. The Regional Manager met with the Center Director on July 24, 2018 and reviewed our obligation that all facility members (which includes staff persons, substitutes, volunteers, food service workers, janitorial staff or another adult who serves in or is employed by a facility) have clearances. The Center Director conducted a file review of all Center facility persons on July 30, 2018 and confirmed all files contained appropriate clearances. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
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Noncompliance Area: In the preschool room, the closet door was open with a bin that had many sunscreens that were accessible to children. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more
information.) In response to the licensor's observation, the Center Director locked the sunscreen in a cabinet in the kitchen area. The Center Director also met with the preschool classroom teachers on July 16, 2018 and reviewed our requirements for ensuring hazardous items are always locked away and kept out of reach of children. |
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| 2018-07-12 | Allocated Unannounced Monitoring | 3270.91(a) - Stairs, exits, etc. unobstructed | Compliant - Finalized |
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Noncompliance Area: In the Kindergarten Prep room, there were 6 cots that were stacked on the table by the door to the hallway that were obstructing the exit to the room. Correction Required: Stairways, hallways, exits from rooms, exits from the facility and other means of egress serving as an exit shall be unobstructed. |
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Provider Response: (Contact the State Licensing Office for more
information.) Immediately in response to the licensor's observation, these cots were removed from the exit area of the Kindergarten Prep classroom on July 12, 2018. The Assistant Director also met with the Kindergarten Prep classroom teachers and reviewed our requirements regarding accessible exits and entranceways on July 12, 2018. Finally, the Center Director is conducting daily walk throughs of the Center space to ensure exits are appropriately free from obstruction. |
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| 2018-01-23 | Renewal | 3270.103 - Small Toys and Objects | Compliant - Finalized |
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Noncompliance Area: In the infant room, there were several large foam blocks with many teeth marks and small pieces coming apart that could be placed in a child's mouth. In the older toddler room, there were 3 foam flat shapes with many teeth marks and small pieces coming apart that could be placed in a child's mouth. In the older toddler room, the discovery table had dirt and many small sticks that were less than 1 inch in diameter that could be placed in a child's mouth. Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths. |
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Provider Response: (Contact the State Licensing Office for more
information.) The toys were removed and discarded immediately. The dirt was removed during the day. In the future no toys smaller than 1 inch diameter will be in infant/toddler classrooms. We will not allow foam objects in those classrooms unless supervised immediately by a staff person. |
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