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Four Star Center License ✓ Licensed

The Sunshine House - Mint Hill

Mint Hill, NC · Mecklenburg County
5825 PHYLISS LANE, Mint Hill, NC 28227
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Quick Facts

Capacity
219 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (704) 573-9595
5825 PHYLISS LANE
Mint Hill, NC 28227
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✓ Licensed Four Star Center License
Active License
License Number
60002586
License Holder
THE SUNSHINE HOUSE, INC.
License Issued
Oct 18, 2018
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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- Free Diapering Service
- Kindermusik in all preschool classrooms
- iStart Smart Tablet Technology
- In-house chef
- Electronic keypad entry
- NC 4-star school
- Gross Motor Playroom, Science Enrichment Room, Computer Lab
Additional Information: Four Star Center License

Hours of Operation

  • Monday6:30 a.m. - 6:30 p.m.
  • Tuesday6:30 a.m. - 6:30 p.m.
  • Wednesday6:30 a.m. - 6:30 p.m.
  • Thursday6:30 a.m. - 6:30 p.m.
  • Friday6:30 a.m. - 6:30 p.m.
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-06-26 Unannounced Inspection Yes
2026-06-26 Violation 601 15A NCAC 18A .2806(j)(2)
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #2, I observed the refrigerator thermometer read 50 degrees Fahrenheit.
2026-06-26 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #14, I observed the wall by the library area in need of repair.
2026-06-26 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) staff file had 11.5 hours of orientation completed.
2026-06-26 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One (1) staff file had 5.5 hours of training in the first two weeks.
2026-06-05 Unannounced Inspection No 0526-321L
2026-01-28 Unannounced Inspection No 0126-142L
2025-12-02 Announced Inspection No
2025-11-25 Unannounced Inspection Yes
2025-11-25 Violation 106 10A NCAC 09 .0304(a)
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An annual fire inspection was not competed.
2025-11-25 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. In space #9 a current activity plan was not posted nor available for review.
2025-11-25 Violation 805 .0604(t); .0302(d)(5)
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire Drills were not conducted for 7/2025 and 8/2025.
2025-11-25 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet cover was left uncovered in space #1.
2025-11-25 Violation 837 .0802(a)(1)(A-B);
The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plans were not all updated throughout the building, names of person's responsible were not current.
2025-11-25 Violation 856 10A NCAC 09 .0604(p)
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Trash was observed in the school-age/prek playground.
2025-11-25 Violation 1054 10A NCAC 09 .1106(a)
Documentation of staff's on-going training was not on file and/or was not current . One (1) staff member did not have their ongoing training log completed.
2025-11-25 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. The following spaces did not have attendance completed, space #3 and #9.
2025-11-25 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) files did not have emergency medical care information updated annually.
2025-11-25 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #8, a staff member was drinking out of a monster can energy drink.
2025-11-25 Violation 1811 .0604(u);.0302(d)(8)
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Emergency drills were not conducted every three (3) months.
2025-11-25 Violation 1834 .0801(b)
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) file did not have a medical action plan on file for a child with food allergies.
2025-11-25 Violation 1911 .0802(f)
An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Incident reports that required medical attention were not mailed within seven (7) days.
2025-07-29 Announced Inspection No
2025-06-27 Unannounced Inspection Yes
2025-06-27 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #13 and #15, Benadryl was observed not locked.
2025-06-27 Violation 1834 .0801(b)
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. In space #14, I observed an inhaler without a medical action plan.
2025-06-27 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) staff file did not have their recognizing and responding training completed within ninety (90) days.
2025-06-27 Violation 1903 .0803(14)(i-vii)
Documentation was not on file for medication given in error and/or the documentation did not include the required information. In space #14, I observed in inhaler without permission documentation.
2025-06-27 Violation 1911 .0802(f)
An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. Not all incident reports requiring medical action were sent within seven (7) days of the incident.
2025-06-27 Violation 9999
A violation was found for which there is no item number. Per EHS Rule: 15A NCAC 18A .2815 WATER SUPPLY, (e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For handwash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. In space #1 and #4, I felt the handwashing sink’s water temperatures reach high temperatures. We reviewed to check all the other classrooms and to have the temperatures between the required 80-110 degrees Fahrenheit.
2025-01-27 Unannounced Inspection Yes 0125-129L
2025-01-27 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. On 1/8/25, a two-year-old child was given a known allergen.
2025-01-27 Violation 9999
A violation was found for which there is no item number. Sanitation Rule: 15A NCAC 18A .2815 WATER SUPPLY specifies the following which requires kitchen's to be locked at all times:(e) Hot water used for cleaning and sanitizing utensils and laundry shall be provided at a minimum temperature of 120 degrees Fahrenheit at the point of use. Water in areas accessible to children shall be tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit. Hot water that exceeds 120 degrees Fahrenheit is a burn hazard and shall not be provided in areas accessible to children. For hand wash lavatories used exclusively by school-age children, the requirement to provide water tempered between 80 degrees Fahrenheit and 110 degrees Fahrenheit shall not apply. In the event of the loss of hot water at the child care center, the operator shall immediately notify the local health department that serves the county in which the child care center is located. I observed the kitchen door open and not closed and locked.
2024-12-20 Unannounced Inspection No
2024-12-11 Unannounced Inspection Yes
2024-12-11 Violation 318 10A NCAC 09 .0713(a)(6)
Children between 12 and 24 months of age were grouped with children 3 years of age or older. In space #3, I observed a four-year-old child grouped with children 1 and 2-years of age.
2024-12-11 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Space #3 and #14 had plastic bags accessible to children. This is a repeat violation.
2024-12-11 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. Space #9 did not have current attendance completed for 12/11/24. This is a repeat violation.
2024-11-27 Unannounced Inspection Yes
2024-11-27 Violation 468 .0510(d)(1)
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. Space #10 and #14 did not have sufficient materials in the dramatic center and in the reading center.
2024-11-27 Violation 604 15A NCAC 18A .2818(a)
Lavatories were not kept clean, in good repair and kept free of storage. In space #14, I observed the sink in the back of the classroom being used for storage. The sink next to the cubbies was visibly dirty.
2024-11-27 Violation 605 15A NCAC 18A.2817(b)
Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #10, I observed a toilet in need of flushing and cleanliness. The toilets in between space #14 and #15 had two (2) toilets that were visibly dirty and in need of cleaning.
2024-11-27 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. In space #8, I observed carpets, floors and learning areas with dirt, outdoor elements and overall dirty. In space #12, I observed a broken broom and a visibly dirty step stool in need of replacing and cleaning. I observed foam blocks in space #15 that were bitten and needing to be replaced. In the school-age playground, I observed a sensory table upside down with broken legs.
2024-11-27 Violation 842 10A NCAC 09 .0803(1)(a & b)
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #1, I observed two (2) over the counter diaper creams without the correct administration form.
2024-11-27 Violation 843 10A NCAC 09 .0803(1)(d)
A drug or medicine was administered after its expiration date. In space #2 I observed two (2) expired diaper creams
2024-11-27 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. Space #2 had an over-the-counter allergy medication for a one (1) year old child, the medication specified to not administer to any children under age two (2).
2024-11-27 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3 and space #15, I observed a roll of plastic bags accessible to children under three-years-old.
2024-11-27 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) staff member did not complete the required five (5) on-going training hours.
2024-11-27 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. Monthly attendance was not competed since 11/21/24 in space #10.
2024-11-27 Violation 1311 .0802(c)
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Three (3) files needed updated emergency medical care information.
2024-11-27 Violation 1322 .1005(b)(4)
A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. Three (3) files needed updated off premise forms.
2024-11-27 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed two (2) teacher beverages on the shelf, a Gatorade and a Suja drink.
2024-11-27 Violation 1867 .0605(k)(1-4)
The depth of the loose surfacing was not based on critical height of the equipment. I observed the mulch in the toddler playground (swing area) in need of mulch, the adequate depth of surfacing was not six (6) inches. I observed that mulch was also needed in the two’s and three’s playground.
2024-11-27 Violation 1876 .1803(a)(9)
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. I overheard teachers in space #15 use a harsh tone and inappropriate redirection language when re-directing the children. A teacher threatened to call a child's mom.
2024-11-27 Violation 1890 .0701(d)
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed, one (1) staff file with medical and personnel information altogether in one (1) file.
2024-09-19 Unannounced Inspection No 0924-116L
2024-06-06 Unannounced Inspection Yes
2024-06-06 Violation 524 .0510(d)(2)(A-C)
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space #7, I observed a child using an iPad during free play, there was no documentation of the screen activity.
2024-06-06 Violation 528 10A NCAC 09 .0901(b)
Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu and the items being served for lunch differed, substitutions were made and not recorded on the menu prior to serving.
2024-06-06 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In spaces #12 and #15, I observed large areas of chipped paint around different areas of the classroom.
2024-06-06 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. During the walkthrough a storage closet was left unlocked with hazardous cleaning materials inside as well as the kitchen door left slightly ajar and not locked. In space #7, I observed the key inside of a cabinet with hazardous cleaning items with many warning labels. In space #3, I observed an unlocked storage closet with cleaning supplies.
2024-06-06 Violation 843 10A NCAC 09 .0803(1)(d)
A drug or medicine was administered after its expiration date. I observed an EPI pen that expired in 3/2024 in space #10.
2024-06-06 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. In space #7, the monthly attendance was not completed.
2024-06-06 Violation 1792 .0901(i)
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #15, I observed a can of coca cola and a Hershey chocolate bar on a shelf.
2024-02-08 Unannounced Inspection Yes 0224-050L
2024-02-08 Violation 9999
A violation was found for which there is no item number. 15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (b) Pests shall be excluded from the child care center. Traps set for pests shall only be placed in areas that are inaccessible to children. Red ants were reported and observed on the playground for two-year-old's. I observed evidence of red ants at the bottom of the slide.
2023-11-30 Unannounced Inspection Yes
2023-11-30 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. In space #10, the activity plan was not current, the activity plan was dated with August dates.
2023-11-30 Violation 604 15A NCAC 18A .2818(a)
Lavatories were not kept clean, in good repair and kept free of storage. In space #3, I observed furniture (toy shelf) stored inside. In space #10, I observed the toilet in need of cleaning and flushing.
2023-11-30 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The EMC plan was not reviewed annually with two (2) staff. The last review took place on 10/2022.
2023-11-30 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff did not have a current health questionnaire on file.
2023-11-30 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four (4) staff files did not have their orientation topics documented on the required form.
2023-11-30 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff files did not have their topics for the first two (2) weeks documented on the required form.
2023-11-30 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) staff files did not have their annual staff evaluation on file and completed annually.
2023-11-30 Violation 1301 GS 110-91(9)
Center did not maintain a record of daily attendance. In space #7 the daily attendance was not completed for 11/30/23.
2023-11-30 Violation 1824 .0607(e)
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two (2) staff did not review the EPR plan annually, the last review was conducted on 10/2022.
2023-11-30 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) staff did not have documentation of the SBS policy review prior to providing care to children.
2023-11-30 Violation 1890 .0701(d)
Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. I observed six (6) staff files with medical documents not separated from the personnel file.
2023-11-16 Unannounced Inspection No 1023-264L
2023-11-03 Unannounced Inspection Yes 1023-264L
2023-11-03 Unannounced Inspection Yes 1023-336L
2023-11-03 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. On 10/27/23, an infant child fell from out of their crib.
2023-11-03 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. On 10/23/23, a child was left unattended on the outdoor playground.
2023-06-20 Unannounced Inspection Yes
2023-06-20 Violation 842 10A NCAC 09 .0803(1)(a & b)
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space #3, I observed an expired permission slip form for a topical ointment and an EPI pen without a permission form completed. In space #15, I observed several topical ointments with an expired permission slip form.
2023-06-20 Violation 843 10A NCAC 09 .0803(1)(d)
A drug or medicine was administered after its expiration date. In space #15, I observed an expired Chapstick.
2023-06-20 Violation 856 10A NCAC 09 .0604(p)
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In the preschool playgrounds I observed trash and soiled/dirty pillows.
2022-12-05 Unannounced Inspection Yes
2022-12-05 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. In space #4 a current activity plan was not posted.
2022-12-05 Violation 601 15A NCAC 18A .2806(j)(2)
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. In space #1 the refrigerator read temperatures between 50 and 52 degrees F.
2022-12-05 Violation 843 10A NCAC 09 .0803(1)(d)
A drug or medicine was administered after its expiration date. In space #10 I observed an inhaler that had expired on 10/2022.
2022-12-05 Violation 844 .0803(2)(a)
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #11 I observed an inhaler without the original label or container from the prescribing physician.
2022-12-05 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member K.F completed the medical report after their first date of employment.
2022-12-05 Violation 1124 10A NCAC 09 .1003(d)
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. I observed one (1) children's emergency information without a photograph.
2022-12-05 Violation 1850 .0604(i)
Signage was not posted regarding the smoking and tobacco restriction at the entrance of the center and/or in vehicles used to transport children. On bus #5210 a "no smoking" sign was not posted.
2022-07-28 Unannounced Inspection Yes
2022-07-28 Violation 620 15A NCAC 18A .2825(a)
All walls and ceilings including doors and windows were not kept clean and in good repair. A portion of the corner wall adjacent to the counter space was in poor condition in space #1, (infant room).
2022-07-28 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. I observed a pill (medication) that could have been easily accessible to children, not in a stored cabinet or locked container in space #1.
2022-07-28 Violation 842 10A NCAC 09 .0803(1)(a & b)
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. I observed a tube of A & D ointment without any written authorization during today's visit.
2022-07-28 Violation 843 10A NCAC 09 .0803(1)(d)
A drug or medicine was administered after its expiration date. I observed two diaper creams i with expired dates for children with initials of M.M and M.C in space #2.

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