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Five Star Center License ✓ Licensed

Tender Care Child Development Center

Hickory, NC · Catawba County
3375 NC HWY 127S, Hickory, NC 28602
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Quick Facts

Capacity
156 children
Age Range
0 through 12
Type of Care
After School, Before School, Before and After School, Daytime, Full-Time
Transportation
Yes
Subsidized Program
Participates
State Rating
5

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Contact Information

📞 (828) 294-3636
3375 NC HWY 127S
Hickory, NC 28602
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✓ Licensed Five Star Center License
Active License
License Number
1855145
License Holder
TENDERCARE CHILD DEVELOPMENT CENTER, INC.
License Issued
Dec 18, 2018
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development

Reviews

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About the Provider

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"5 Star" North Carolina Rating.  Providing quality child care for Mt View residents since 1988.  Our "5 Star" North Carolina rating is the result of on-going annual and periodic qualification standards.  Our teacher education level is superior with many in the NC Teach Program which provides paid college tuition and time off from the Center.  A more educated teacher is a better teacher.  Coupled with our modern facility, commercial kitchen, materials, and inventory,..... your child is in a quality care atmosphere.  Our logo  "It's all about the Kids!!!".  Summer program children are presented with TenderCare logo shirts for easy identification on field trips.  Bright tye dyed shirts stand our for easy recognition.  Let us provide care to ease your mind while you work thru your day!

Additional Information:

Five Star Center License, operating in Mt View since Sep 1988.  Many of our teachers have been on staff over 10 years with some since we opened!  Very large playground enclosed in 8 foot fence.  Large facility with age appropriate classrooms, two large infant rooms!  2 buses for school age programs.  How can we be of assistance to your today!  Located on Hwy 127 South that feeds into Hickory City.

Tender Care Child Development Center Photos

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Hours of Operation

  • Monday6 am - 6 pm
  • Tuesday6 am - 6 pm
  • Wednesday6 am - 6 pm
  • Thursday6 am - 6 pm
  • Friday6 am - 6 pm
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-04-01 Announced Inspection Yes
2026-04-01 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. On the playground designated for use by children two through twelve years of age, the rubber coating on the steel steps of composite structure was peeling and cracking.
2026-04-01 Violation 1805 G.S. 110-90.2 & .2703(r)
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member with a date of employment of 12/08/2025 was not listed on the facility ABCMS staff roster. Therefore, DCDEE was not notified within five business days of the employment.
2025-11-24 Unannounced Inspection No
2025-06-17 Unannounced Inspection Yes
2025-06-17 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. n Space 5, multiple opened plastic diaper wipe bags were stored in a dishpan on an open and unlocked shelf in the diaper-changing table and in individual diaper supply cubbies which were both below five feet.
2025-06-17 Violation 1916 .1403(i)
Written permission was not given by parent for child to participate in aquatic activity. The signed and dated written permission statement from parents of thirteen out of sixteen school-age children giving permission for the children to participate in aquatic activities was not updated annually.
2024-12-11 Unannounced Inspection Yes
2024-12-11 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 5, one aerosol can of Lysol Disinfecting spray was stored unlocked on a shelf in the classroom.
2024-12-11 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. In Space 2, one emergency medication connected to a medical action plan did not have a permission to administer form on file.
2024-09-12 Unannounced Inspection No 0724-074A
2024-07-10 Unannounced Inspection Yes 0724-074A
2024-07-10 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. A seven-month-old child sustained marks and bruises and staff was unable to provide an explanation.
2024-07-10 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member did not complete an incident report when an eight-month-old sustained a red mark and a bruise on the arm.
2024-06-19 Unannounced Inspection Yes
2024-06-19 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space 3, one permission to administer form for a topical ointment did not include the information for when to apply the medication. In Space 8, one permission to administer form for a sunscreen did not include the name of the sunscreen and the amount of sunscreen to be administered.
2024-01-04 Unannounced Inspection No
2023-06-15 Announced Inspection No
2023-06-14 Unannounced Inspection Yes
2023-06-14 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. In Space 1, four medications did not have a medication authorization form on file. In Space 3, one permission to administer an over the counter ointment was missing the information for how to apply the medication and the amount of medication to apply.
2023-06-14 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space 5, one aerosol can of sunscreen had expired in 08/2022. The teacher removed the expired can of sunscreen from the classroom during the visit.
2023-06-14 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The monthly playground inspection for May 2023 was missing from the program records. The administrator conducted an inspection of the playgrounds today and completed a playground inspection form to correct this violation today.
2023-01-20 Unannounced Inspection Yes
2023-01-20 Violation 1871 .0608(b)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. The acknowledgement statement for the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy signed and dated by the parent for three out of the ten child files randomly selected and reviewed were missing the date the child was enrolled in the facility and the date the policy was given to the parent.
2023-01-20 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. One staff member with a date of employment of 11/15/2021 did not complete the health and safety training by 11/15/2022 as required. Five training topic certificates were dated 2019.
2023-01-05 Unannounced Inspection No
2022-11-09 Unannounced Inspection No
2022-08-03 Unannounced Inspection Yes
2022-08-03 Violation 1835 .0801(b)
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) medical action plan dated 2020 had not been updated annually.
2022-08-03 Violation 840 .2820(b)
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 1, Goo Gone non-aerosol spray was stored in an unlocked cabinet above five (5) feet. In Space 2 and 8, two (2) aerosol cans of disinfecting spray were stored in an unlocked cabinet above five (5) feet.
2022-08-03 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. One (1) medication permission to administer form was missing the valid dates the medication could be administered to the child.
2022-08-03 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) over the counter ointment had expired in 02/2022 and had not been returned to the parent within 72 hours.
2022-08-03 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff record file (AH) did not contain verification of having completed First Aid training.
2022-08-03 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff record file (AH) did not contain verification of having completed CPR training.
2022-08-03 Violation 1208 10A NCAC 09 .0515(b)(1)
Parent participation plan did not include a registration procedure to involve both parents and encourages parents and child to visit before the child begins attending. The facility's parent participation plan did not include a registration procedure to encourage both parents to be involved in the registration process and to encourage the parents and the child to visit the facility before the child began attending the facility.
2022-08-03 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. One (1) staff record file (GP) contained a CBC qualification letter with an expiration date of March 19, 2022.
2022-02-02 Unannounced Inspection Yes
2022-02-02 Violation 847 10A NCAC 09 .0803(4)(6-9)
Parent's medication authorization did not include required information. In Space 3, one (1) permission to administer form for a diaper ointment was missing the directions for where and when to apply the ointment.
2022-02-02 Violation 468 .0510(d)(1)
When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. In Space 6, 8, and 9, the materials in the block area were not in sufficient quantity. In Space 6 and 8, the block areas had two (2) types of blocks. In Space 9, the three (3) types of blocks provided not in sufficient quantity for three children to play.
2022-02-02 Violation 846 10A NCAC 09 .0803(4)
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space 3, one (1) diaper ointment container was not labeled with the name of the child. In Space 1, one (1) lip balm container was not labeled with the name of the child.

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