Description: SMART TREE PRECHOOL-SCHOOL AGE is a SCHOOL AGE DAY CARE CENTER in ROSEMEAD CA, with a maximum capacity of 35 children. The provider does not participate in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Type | Inspection Dates | Reports/Citations |
|---|---|---|
| Other | 2021-04-16 | FACILITY EVALUATION REPORT |
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I was disappointed with the care provided to my child at this facility. Despite being aware of the dirty underpants my child had after lunch, the staff failed to clean or change her until the end of the day at pick-up time. When my child approached the responsible teacher for assistance, she was told that the teacher was too busy to help, this was during NAP time where kids are asleep. Additionally, despite having spare clothes available at the school, they were not utilized.
The lack of accountability and absence of an apology for this oversight further compounded my concerns. While this incident was particularly troubling, it was unfortunately not an isolated incident, as there have been other issues in the past.
There were 2 teachers in the whole facility in which were polite and seemed to have a good intention working there, outside of that, I hear the kids are getting screamed at if they don't obey, and based on these experiences and others, I cannot recommend this facility and will not be returning.
I was disappointed with the care provided to my child at this facility. Despite being aware of the dirty underpants my child had after lunch, the staff failed to clean or change her until the end of the day at pick-up time. When my child approached the responsible teacher for assistance, she was told that the teacher was too busy to help, this was during NAP time where kids are asleep. Additionally, despite having spare clothes available at the school, they were not utilized.
The lack of accountability and absence of an apology for this oversight further compounded my concerns. While this incident was particularly troubling, it was unfortunately not an isolated incident, as there have been other issues in the past.
There were 2 teachers in the whole facility in which were polite and seemed to have a good intention working there, outside of that, I hear the kids are getting screamed at if they don't obey, and based on these experiences and others, I cannot recommend this facility and will not be returning.