Promise Learning Academy - Newcastle OK Child Care Center

417 S Main , Newcastle OK 73065
(405) 387-4242
3 Reviews

About the Provider

Description: Promise Learning Academy is a Child Care Center in Newcastle OK, with a maximum capacity of 58 children. This child care center helps with children in the age range of 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older. The provider also participates in a subsidized child care program.

Additional Information: Rated 2 Stars.

Program and Licensing Details

  • License Number: K830024648
  • Capacity: 58
  • Age Range: 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older
  • State Rating: 2
  • Enrolled in Subsidized Child Care Program: Yes
  • Type of Care: Daytime Hours
  • Transportation: Children's Schools, Field Trips
  • District Office: Oklahoma Dept of Human Services - Child Care Services
  • District Office Phone: (405)573-8300 (Note: This is not the facility phone number.)
  • Licensor: Paige Christian

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type/Purpose Corrections
2020-10-08 Periodic
Partial Inspection
Description: No non-compliances observed
2020-09-28 Follow Up
Partial Inspection
Description: No non-compliances observed
2020-09-25 Complaint
Partial Inspection
Plan: ratios were corrected during the visit. After explaining requirements Ms. Payne understands the mixed ratio now and will monitor the rooms accordingly
Correction Date: 2020-09-25
Description: 340:110-3-286(a) - Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.

too many per teacher under 2 in 3 classrooms. 1st room had 6:1; 1=infant, 3=1's, 1= 2's, and 1= 3; 2nd room had 6:1; 2 =infants, 3= 1's, 1= 2's; 3rd room had 2=infants, 2=1's, 2=2's. The 4th room was within ratio.

2020-08-24 Periodic
Full Inspection
Plan: I was told one has been completed so if it has been done I'll provide the report. If it has been done, I'll schedule an inspection as soon as possible.
Correction Date: 2020-08-28
Description: 340:110-3-276(c)(1) - Fire approval. An inspection from the local or state fire governmental authority having jurisdiction is required prior to authorization to operate from Licensing. Documentation is maintained per OAC 340:110-3-281.2(c).

Program could not provide documentation of a completed fire inspection since their last Licensing visit.

2020-08-24 Periodic
Full Inspection
Plan: If I find the completed checklist, I'll send that. Also, as a new Director, I'm going to be completing a new one anyway.
Correction Date: 2020-08-28
Description: 340:110-3-302(a)(3)(B) - conducts an equipment inventory at least every 12 months. Documentation is maintained per OAC 340:110-3-281.2(c).

Program did not have an equipment inventory that had been completed in the last 12 months.

2020-08-24 Periodic
Full Inspection
Plan: If I find the completed checklist, I'll send that. Also, as a new Director, I'm going to be completing a new one anyway.
Correction Date: 2020-08-28
Description: 340:110-3-281.2(c)(9)(A) - Physical environment checklist. DHS form, or other checklists regarding the same information as the form, is completed at least every 12 months.

Program did not have a physical environment checklist completed in the last 12 months.

2020-02-26 Periodic
Full Inspection
Plan: Director stated they are in the middle of doing inside renovations, and the owner stated they wanted to wait until they had more inside renovations done before the fire marshal came out to inspect. Director will get with the owner to see when they can set the fire inspection up with the fire marshal. Director will ensure fire inspection is kept up to date at least every 2 years.
Correction Date: 2020-04-25
Description: 340:110-3-276(d)(1) - Fire inspections. Inspections are conducted at least every two years by the local or state fire governmental authority having jurisdiction. Documentation is maintained per OAC 340:110-3-281.2(c).

Worker observed facility with an expired fire inspection.

2019-11-21 STARS
Partial Inspection
Description: No non-compliances observed
2019-11-08 Follow Up
Partial Inspection
Description: No non-compliances observed
2019-11-07 Periodic
Full Inspection
Plan: Corrected at time of visit. Director took children out of high chairs and moved to their own individual classrooms. Director will ensure to take children out of high chairs after meal times. Director will only keep children in high chairs for meals or art.
Correction Date: 2019-11-07
Description: 340:110-3-289(j)(3) - do not remain for more than 20 minute increments in equipment restricting freedom of movement, such as rest equipment, swings, high chairs, or stationary activity centers, except while eating in high chairs or similar stationary equipment. Children only sleep in appropriate rest equipment per OAC 340:110-3-296.

Worker observed 3 children sitting in high chairs for 40 minutes before breakfast with out any activities.

2019-10-17 Follow Up
Partial Inspection
Description: No non-compliances observed
2019-10-16 Periodic
Full Inspection
Plan: Director stated they are remodeling and will get them reposted back on walls. Director will ensure teachers are maintaining current weekly lesson plans and positing them each week in classrooms.
Correction Date: 2019-10-21
Description: 340:110-3-281.1(i)(6) - Weekly lesson plans. The program posts lesson plans with the dates and required content per OAC 340:110-3-289(d). Classrooms may only share this item when the lesson plan is applicable to each classroom.

Worker observed no current lesson plans in classrooms.

2019-10-16 Periodic
Full Inspection
Plan: Corrected at time of visit. Another worker came in classroom with teacher who was out of ratio. Director will ensure to maintain ratios at all times, and to properly train staff on ratios in their classrooms at all times.
Correction Date: 2019-10-16
Description: 340:110-3-286(a) - Ratios. Ratios mean the number of teaching personnel required to be physically present with a child or group of children per Oklahoma Administrative Code (OAC) 340 Appendix GG - Ratios and Group Sizes. Only teaching personnel count in ratios, unless the requirements specifically state otherwise. The program is required to maintain ratios at all times.

Worker observed one classroom to be out of ratio by one child. Could not be reverted to single age group because of group size.

2019-10-16 340:110-3-286(a)
Substantiated Complaints
Plan: We have hired 2 part-time morning teachers and 2 part-time afternoon teachers to help maintain room ratios at drop off and pick up times. We also will schedule a training on licensing regulations to ensure all staff know this and other regulations.
Description: Staff/child ratios-Serious
2019-10-16 340:110-3-287(a)
Substantiated Complaints
Plan: This complaint will be appealed, as no child was LEFT. We will continue our procedure on outside transitions that goes as follows (and which was followed the day of the incident) 1. Younger friends are lined up first, older friends last. 2. Teacher in charge sweeps the playground takes a head count and brings up the rear of the line. 3. Once the line reaches the back door, head count is done again. Kids are checked for woodchips or rocks in pockets and sent in one at a time. 4. Teacher in charge comes in and locks the door behind her and takes another head count. Plan of correction is Ive added child safety doorknobs to the outside door.
Description: Supervision-Serious

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Pissed Off Nov 13, 2015
I have used this provider for less than 6 months

I wish there was a 0 star rating. My child attended here 1 day. When we picked her up she was bawling because she was so thirsty and hungry. She said she asked for a drink and they wouldn't give her one. This tiny little 3 year old guzzled an entire bottle of water upon getting in our car. She said the grownups were mean and talked too loud (yelled). After dropping her off the next day I had a bad feeling and left work at 10 to go pick her up. I got there as they were eating lunch, rather early, at about 10:40. The raw carrots were so big and thick no toddler in there could possibly bite into them, there was a piece of wheat bread folded over (if there was something inside I couldn't see it and it must have been tiny) and a cup of milk. My daughter has a milk protein allergy. I specified this in her paperwork and with the director. They said no problem. They were giving her milk all day long the day before. She tried it, knew she shouldn't have it, and got a bad stomach ache from the one drink she took. Had nothing else to drink the rest of the day because they kept giving her exactly what she shouldn't have. When I walked in one of the workers was yelling at the kids to get in the cafeteria and completely changed her tune and demeanor when she saw me. To top all of this off, they turned me over to collections. Never contacted me for payment of the day and 1 hour she was there. Never called or mailed anything. Just turned me over to collections for a measly $120 (weekly fee) which dropped my score from an 806 to a 660 in the middle of me refinancing my house. I am so livid right now. Pay extra to go elsewhere. I found a wonderful facility a few weeks after this, I thank God for them!

10 out of 21 think this review is helpful
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ChristyK May 20, 2015
I am an employee

My child attends PLA and has since birth. Wonderful staff, great christian atmosphere!

8 out of 20 think this review is helpful
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AmyT May 20, 2015
I have used this provider for more than 6 months

The center is very clean and inviting. The staff are wonderful!

11 out of 25 think this review is helpful
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