Five Star Center License
✓ Licensed
Primrose School At Eastfield Village
Charlotte, NC
· Mecklenburg County
13105 EASTFIELD VILLAGE LANE,
Charlotte, NC 28269
Quick Facts
Capacity
172 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Does not participate
State Rating
5
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Contact Information
📞 (704) 947-3266
Licensed Five Star Center License
Active License
License Number
60004116
License Holder
MTL AND ASSOCIATES, LLC
License Issued
Aug 5, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
PRIMROSE SCHOOL AT EASTFIELD VILLAGE is a Five Star Center License in CHARLOTTE NC, with a maximum capacity of 172 children. This child care center helps with children in the age range of 0 through 12. The provider does not participate in a subsidized child care program.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-13 | Unannounced Inspection | Yes | 0726-422L |
| 2026-08-13 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. Peas were substituted for carrots on the menu on August 13, 2026, and the substitution was not noted on the menu. | |||
| 2026-08-13 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An April 29, 2026, incident report was not signed or dated by the parent; the form was not declined. | |||
| 2026-08-13 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two (2) year are children in space 4 was given gummy bears on July 28, 2026; the gummy bear label has a choking hazard and not suitable for children under three (3) years old. | |||
| 2026-08-13 | Violation | 1952 | .0802(e) |
| A copy of the incident report was not given to the parent. An April 29, 2026 incident report was not dated or signed by a parent in space 4; the incident report was not initialed as declined. | |||
| 2026-05-05 | Unannounced Inspection | Yes | 0426-454A |
| 2026-05-05 | Violation | 502 | 10A NCAC 09 .0901(a) |
| Number and size of servings were not appropriate for ages and developmental levels of children in care. On April 29, 2026, staff members served meatballs to a group of two-year-old children that was not cut in developmentally appropriate portions. | |||
| 2026-05-05 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On April 29, 2026, staff members created an unsafe environment for children when they failed to serve food cut in developmentally appropriate portions, which resulted in a choking incident for a two-year-old child. | |||
| 2026-02-24 | Unannounced Inspection | Yes | |
| 2026-02-24 | Violation | 603 | 15A NCAC 18A .2824(a)&(b) |
| All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. The moulding separated from the wall in space 6. | |||
| 2026-02-24 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. There were expired creams in space 4 and space 5. | |||
| 2026-02-24 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was one (1) child with an expired permission to administer creams/ointments in space 1,space 4, and space 5. There were four (4) children in space 3 with an expired permission to administer creams/ointments. There were three (3) children in space 8 with expired permission to administer creams/ointments. | |||
| 2026-02-18 | Unannounced Inspection | Yes | 0226-112L |
| 2026-02-18 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An Incident Report (September 24, 2025) was not signed by the parent and was not maintained in the child's file; an Incident Report for a two-year-old child in space 4 was not maintained in the child's file. Thirty (30) Incident Reports were not filed/maintained in children's files. | |||
| 2026-02-18 | Violation | 853 | .0802(g)(1-6) |
| Incident logs were not completed and maintained as required. Thirty (30) Incident Reports were not logged on the Incident Report Log; last reports were logged January 6, 2026. | |||
| 2025-11-19 | Unannounced Inspection | No | 1125-002L |
| 2025-11-12 | Unannounced Inspection | Yes | 1125-002L |
| 2025-11-12 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On October 31, 2025, a one (1) year-old child was left in the hallway unsupervised for less than a minute. | |||
| 2025-11-05 | Unannounced Inspection | Yes | 0825-024L |
| 2025-11-05 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An Unsatisfactory Fire Inspection Report was received November 4, 2025 | |||
| 2025-10-15 | Unannounced Inspection | Yes | |
| 2025-10-15 | Unannounced Inspection | No | 1025-082L |
| 2025-10-15 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not complete. | |||
| 2025-10-15 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff I.S. did not have a medical report on file prior to employment. | |||
| 2025-10-15 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff I.S. did not have TB on file. | |||
| 2025-10-15 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer ointments and creams expired for a child (E.H.) permission for sunscreen expired August 29, 2025; expired permission for for diaper cream (E.H.)-September 21, 2025 in space 4 | |||
| 2025-08-25 | Unannounced Inspection | No | 0825-024L |
| 2025-08-15 | Unannounced Inspection | Yes | 0825-024L |
| 2025-08-15 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. A unsatisfactory inspection was completed on July 31, 2025. | |||
| 2025-03-19 | Unannounced Inspection | No | 0325-130L |
| 2025-03-10 | Unannounced Inspection | No | |
| 2025-03-03 | Unannounced Inspection | Yes | |
| 2025-03-03 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The play equipment on the preschool play area had a broken endcap (shearing). | |||
| 2025-03-03 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Staff did not complete safe sleep checks every fifteen (15) minutes. | |||
| 2025-03-03 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. An infant in space 12 was not documented every fifteen (15) minutes. The infant was last documented at 10:40 a.m. and the documentation was reviewed at 11:45 a.m.; the infant was removed from the crib at 11:45 a.m. | |||
| 2025-03-03 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff (L.W.) did not have a staff development plan on file or documentations of staff evaluation on file. | |||
| 2025-03-03 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan was last updated January 8, 2024; detailed information in the plan. | |||
| 2025-03-03 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play areas. | |||
| 2025-02-04 | Unannounced Inspection | Yes | 0125-310L |
| 2025-02-04 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (P.U.) began employment on January 14, 2025, and had an abnormal test dated January 14, 2025, on file. | |||
| 2025-02-04 | Violation | 1802 | G.S. 110-90.2 & .2703(m) |
| The child care provider and/or household member who incurred pending charges, indictments, or convictions since their last qualification letter was issued by the Division, did not notify the operator of these charges within five business days or before returning to work. The operator did not notify the Division of these pending charges, indictments, or convictions within one business day of being notified by the child care provider or household member. A staff member was convicted on (S.M.D.) | |||
| 2025-02-04 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff V.K. did not complete Child Maltreatment training within 90 days. The staff member (V.K.) began the training, but did not complete the training. | |||
| 2024-12-16 | Unannounced Inspection | Yes | |
| 2024-12-16 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (A.W.) First Aid expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024. | |||
| 2024-12-16 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (A.W.) CPR expired September 8, 2024. Staff (A.W.) completed the training October 7, 2024. | |||
| 2024-11-18 | Unannounced Inspection | No | 1024-379L |
| 2024-11-06 | Unannounced Inspection | Yes | 1024-379L |
| 2024-11-06 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A child was discovered unsupervised by staff on October 24, 2024, in space 3 for approximately five (5) minutes. | |||
| 2024-10-02 | Unannounced Inspection | No | 0924-268L |
| 2024-09-16 | Unannounced Inspection | Yes | 0924-122L |
| 2024-09-16 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted for the month of August 2024; the last fire drill was conducted was July 22, 2024. | |||
| 2024-09-03 | Unannounced Inspection | Yes | 0824-311L |
| 2024-09-03 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test. | |||
| 2024-08-26 | Unannounced Inspection | Yes | 0824-311L |
| 2024-08-26 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. Each child in space 2, did not have an individually assigned bed (crib). Two (2) infants were assigned to one (1) crib in space 12. | |||
| 2024-08-26 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff (E.M.) did not have a medical report on file prior to employment. | |||
| 2024-08-26 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff (E.M.) did not have results on file indicating that they were free of active TB and/or TB Test. | |||
| 2024-08-26 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff (K.O.) did not have an Heath Information form file updated annually. | |||
| 2024-08-26 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Staff (K.O.) did not have an Emergency Information form file updated annually. | |||
| 2024-03-11 | Unannounced Inspection | Yes | |
| 2024-03-11 | Violation | 115 | G.S. 110-102 |
| A summary of the NC Child Care Law was not posted in a prominent place in the center. A summary of the NC Child Care Law was not posted on the information board; not posted in the center. | |||
| 2024-03-11 | Violation | 714 | .0605(g) |
| Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The gate opening to the preschool toddler playground was not less than 3 1/2 inches. | |||
| 2024-01-12 | Unannounced Inspection | Yes | |
| 2024-01-12 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 8., and space 9., the outlet covers were not covered. | |||
| 2024-01-12 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The monthly playground inspections were not completed for April 2023-December 2023. | |||
| 2024-01-12 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The shelter-in-place or lockdown drills were last completed December 16, 2022 and August 7, 2023. | |||
| 2023-03-14 | Unannounced Inspection | Yes | |
| 2023-03-14 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) employee hired 11/2/22, and one (1) employee hired 11/15/22 did not have CPR training within 90 days of employment. | |||
| 2023-03-14 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One (1) employee hired 8/19/21 and one (1) employee hired 8/26/21 did not have annual staff development plans for review. The last staff development plans were documented on 8/19/21 and 8/25/21. A staff evaluation was completed in one (1) of the employee's files however not date was indicated. The other employee did not have an evaluation in the file for review. | |||
| 2023-03-14 | Violation | 1322 | .1005(b)(4) |
| A written statement from each child's parent giving standing permission which may be valid for up to twelve months for participation in off premise activities that occur on a regular basis was not available. One (1) child did not have an updated off-premise permission form on file. The permission on file was dated 8/20/21. | |||
| 2023-03-14 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One (1) employee hired 8/19/21 did not review the EPR plan annually. The last date of review was 8/27/21. | |||
| 2023-03-14 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) employee hired 8/19/21 did not have a Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file for review. | |||
| 2023-03-14 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) employee hired 11/2/22 and one (1) employee hired 10/17/22 did not complete Child Maltreatment training within 90 days of employment. | |||
| 2023-03-14 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file was dated July 2021. | |||
| 2023-03-14 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. One (1) set of bottles was not dated. | |||
| 2023-03-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A child's Epi Pen was not in the classroom the child was present in during the visit. The child transitioned to Space 5 on 3/13/23. | |||
| 2023-03-14 | Violation | 842 | 10A NCAC 09 .0803(1)(a & b) |
| A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A topical cream (Lotrimin) was used on a child under two (2) years of age. The instructions on the tube of medicine stated not for use for children under two (2) years of age unless prescribed by physician. There was no physician's authorization with the medication. | |||
| 2023-03-14 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. One (1) employee hired 8/19/21 did not review the EMC plan annually. The last date of review was 8/27/21. | |||
| 2023-03-14 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) employee hired 11/2/22, and one (1) employee hired 11/15/22 did not have First Aid training within 90 days of employment. | |||
| 2022-10-12 | Unannounced Inspection | Yes | |
| 2022-10-12 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in Space 3. | |||
| 2022-10-12 | Violation | 542 | 10 NCAC 09 .0902(a) |
| The written feeding plan was not modified as the child's needs changed. A child under the age of 15 months in Space 2 did not have a feeding plan that indicated the child could eat food provided by the facility. | |||
| 2022-10-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) new employee hired 6/30/22 had First Aid training that did not meet requirements. The training was taken online and in-person evaluation did not occur. | |||
| 2022-10-12 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) new employee hired 6/30/22 had CPR training that did not meet requirements. The training was taken online and in-person evaluation did not occur. | |||
| 2022-10-12 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One (1) child diagnosed with Asthma did not have a medical action plan on file attached to the application. | |||
| 2022-03-30 | Unannounced Inspection | No | |
| 2022-03-21 | Unannounced Inspection | Yes | |
| 2022-03-21 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff member hired 8/9/21 had a medical report dated 11/16/21. | |||
| 2022-03-21 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan was not updated annually. | |||
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