Three Star Center License
✓ Licensed
Millbrook KinderCare
Raleigh, NC
· Wake County
223 W MILLBROOK ROAD,
Raleigh, NC 27609
Quick Facts
Capacity
97 children
Age Range
0 through 12
Type of Care
Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Before and After School Programs, Summer Programs
Transportation
Yes
Subsidized Program
Participates
State Rating
3
Missing details such as rates? Suggest an update to help other families.
Contact Information
📞 (919) 781-4642
Licensed Three Star Center License
Active License
License Number
9255139
License Holder
KINDERCARE EDUCATION LLC
License Issued
Jul 23, 2021
Issued By
North Carolina Department of Health and Human Services
Accreditation
Yes
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
Welcome! KinderCare Learning Center on Millbrook Road. is excited to invite you and your family to visit us by setting up a tour either online or over the phone. We are a well established child care facility that is always looking to provide the best care, a safe environment, love, and education to your family!
Additional Information:
Three Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open Hours6:30 AM to 6:30 PM, M-F
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-08 | Unannounced Inspection | Yes | |
| 2026-07-08 | Violation | 434 | 10A NCAC 09 .0509(2) |
| The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. The toddler class is in need of more pretend food in the house keeping area, dress up clothing and age appropriate manipulatives. | |||
| 2026-07-08 | Violation | 1765 | .3005(a)(1) |
| The health assessment did not include a physical examination. One child file was found to be missing the required physical examination. | |||
| 2026-01-12 | Announced Inspection | No | |
| 2025-07-10 | Unannounced Inspection | Yes | |
| 2025-07-10 | Unannounced Inspection | No | 0725-002L |
| 2025-07-10 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not linked her staff in the Automated Background Check Management System. | |||
| 2025-02-27 | Unannounced Inspection | Yes | |
| 2025-02-27 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. One staff member (SW) was found to have an expired qualification letter. | |||
| 2024-10-24 | Unannounced Inspection | No | 0924-182A |
| 2024-09-13 | Unannounced Inspection | No | 0924-182A |
| 2024-07-24 | Unannounced Inspection | Yes | |
| 2024-07-24 | Violation | 445 | .0510 (e ) (1)(A-G) |
| For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. In space #3 developmentally appropriate blocks, dolls, pretend play materials, music toys, and fine motor toys were not available and kept in a space with related equipment and materials, offered in sufficient quantity, and with a range of choices to allow all children to use them during the day. | |||
| 2024-07-24 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Observed on the playground for toddlers and two year olds was a red riding toy with two (2) plastic wheels that were worn and exposing sharp edges. Observed on the playground for preschoolers were two trikes that contained missing pedals. | |||
| 2024-07-24 | Violation | 865 | 10A NCAC 09 .0803(9)(a-d) |
| A child was given over the counter medication without written authorization from a parent to follow the direction of the NC State Health Director during a public health emergency and/or the authorization did not contain the required information. Permission to administer Triple Antibiotic Cream located in the bathroom of space #2 was not available. | |||
| 2024-07-24 | Violation | 1823 | .0607(d)(10) |
| The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File did not contain each child's Application for Child Care and contact information for individuals to pick-up children. | |||
| 2024-06-26 | Unannounced Inspection | No | 0324-008A |
| 2024-06-18 | Unannounced Inspection | Yes | |
| 2024-06-18 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. A documented playground inspection was not completed for the month of May 2024. | |||
| 2024-06-18 | Violation | 1830 | .0604(v) |
| Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In the bathroom of space #1, two heavily soaked pull-ups were observed in a trash can without a trash liner or lid. | |||
| 2024-05-17 | Unannounced Inspection | No | 0723-089L |
| 2024-05-10 | Unannounced Inspection | No | 0324-008A |
| 2024-05-03 | Unannounced Inspection | No | 0424-299L |
| 2024-04-29 | Unannounced Inspection | Yes | 0424-299L |
| 2024-04-29 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 4-23-24 there were 16 children ages three to five years old with one caregiver, as well as staff corroborated that at times the classrooms are not in compliance with staff/child ratios. | |||
| 2024-04-29 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A caregiver walked out of their classroom leaving children unsupervised, to find management because it was time for them to get off work. | |||
| 2024-04-29 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A caregiver admitted that they inadvertently used profanity while on the playground with the children. | |||
| 2024-04-29 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. The staff files for four new staff members were not available and were not on the premises. | |||
| 2024-03-04 | Unannounced Inspection | Yes | 0324-008A |
| 2024-03-04 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On January 17, 2024, a staff member spoke harshly to children. | |||
| 2024-03-04 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. On February 29, 2024, a staff member grabbed a four-year-old child resulting in a scratch near the child's collarbone. | |||
| 2024-03-04 | Violation | 907 | .1803(a)(4-6) |
| Discipline was related to food, rest or toileting. On February 29, 2024, a staff member failed to provide a treat to two (2) children for purposes of discipline. | |||
| 2024-02-06 | Announced Inspection | No | |
| 2024-01-11 | Unannounced Inspection | Yes | |
| 2024-01-11 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections for the past twelve months could not be located. | |||
| 2024-01-11 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. There were two staff members present that did not have staff files on the premises. | |||
| 2023-08-02 | Unannounced Inspection | No | |
| 2023-05-17 | Unannounced Inspection | No | |
| 2023-04-24 | Unannounced Inspection | Yes | |
| 2023-04-24 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two (2) child care providers did not have a medical report on file as required. | |||
| 2023-04-24 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation that two (2) new employees completed orientation within the first two (2) weeks of employment was not available. | |||
| 2023-04-24 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Signed acknowledgment of receipt of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was not on file for two (2) staff members. | |||
| 2023-04-24 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Authorization to administer Ventolin to a child was dated 10-17-22 and expired on 4-17-23. | |||
| 2023-03-20 | Unannounced Inspection | No | |
| 2023-02-15 | Unannounced Inspection | No | |
| 2022-12-29 | Unannounced Inspection | Yes | |
| 2022-12-29 | Violation | 544 | .0510(f) |
| Screen time was offered to children under three years of age. In space #3, a two year old was observed sitting at the table, watching a cartoon on a tablet. | |||
| 2022-12-20 | Unannounced Inspection | Yes | |
| 2022-12-20 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #5, on 12-20-22 at 7:55am, there were seven (7) infants and toddlers with one (1) caregiver. | |||
| 2022-12-20 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. On the shelf in the unlocked staff bathroom, were two bottles of Restroom Cleaner. | |||
| 2022-12-20 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last emergency drill was completed on 6-27-22. | |||
| 2022-08-24 | Unannounced Inspection | No | |
| 2022-08-17 | Unannounced Inspection | Yes | |
| 2022-08-17 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On 8-10-22, two caregivers were involved in a verbal confrontation using inappropriate language in front of the children. | |||
| 2022-08-17 | Violation | 301 | GS 110-91(7);.0713(a-e) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On 8-16-22 from 8:20am to 8:41am, in space #5 there were seven (7) infants and toddlers with one caregiver. | |||
| 2022-08-09 | Unannounced Inspection | Yes | |
| 2022-08-09 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Microban was located in space #3 in an unlocked storage cabinet. | |||
| 2022-08-09 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. In space #6 standing authorization for a child's Epi Pen was dated 3-23-21, which expired on 9-23-21. | |||
| 2022-08-09 | Violation | 1739 | .2318(1-8) |
| All records required were not available for review by a representative of the Division. Documetation was not available that monthly playground inspections had been completed for the past year by an individual trained in playground safety requirements. | |||
| 2022-08-09 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR Plan located in the Ready To Go File was dated 7-9-21. | |||
| 2022-08-09 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The allergy action plan for a child's Epi Pen was dated 3-23-21. | |||
| 2022-08-09 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. Activity plans throughout the facility were not dated for the current week. | |||
| 2022-08-09 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A shelf in space #3 contained a hole in the top corner, exposing spintering wood. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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