Helping Hands Child Care Of Bunn U.methodist Ch.
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About the Provider
Hours of Operation
- Monday6:30 am - 6:00 pm
- Tuesday6:30 am - 6:00 pm
- Wednesday6:30 am - 6:00 pm
- Thursday6:30 am - 6:00 pm
- Friday6:30 am - 6:00 pm
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-27 | Unannounced Inspection | Yes | |
| 2026-05-27 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. A metal piece used to connect the top of a rail to a stabilizing pole was missing on the large play equipment on the preschool playground. Several metal spikes used to secure the black, plastic border around this equipment are protruding. | |||
| 2026-05-27 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 11/12/25 has yet to completed this required training. | |||
| 2025-10-22 | Unannounced Inspection | Yes | |
| 2025-10-22 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff hired on 5/19/25 and 7/14/25 did not complete First Aid training within the required time frame. | |||
| 2025-10-22 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff hired on 5/19/25 and 7/14/25 did not complete CPR training within the required time frame. | |||
| 2025-10-22 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The staff member hired on 5/9/22 has an ITS-SIDS training that expired 10/18/25. | |||
| 2025-10-22 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. There are several spots where the rubber mulch surfacing measured three (3) to five (5) inches and not the required six (6). | |||
| 2025-03-06 | Unannounced Inspection | No | 0824-165A |
| 2024-11-07 | Unannounced Inspection | No | |
| 2024-11-07 | Unannounced Inspection | Yes | |
| 2024-11-07 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. There were six (6) bottles for one (1) child that were not labeled or dated in space #1. | |||
| 2024-11-07 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry stored laundry detergency, cleaning and aerosol products was unlocked. An aerosol container of Lysol and sunscreen were in an unlocked cabinet by the door in space #7. | |||
| 2024-11-07 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. Visual sleep checks for infants in space #1 were not always completed every fifteen (15) minutes. | |||
| 2024-11-07 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff person hired 10/2/24 has a qualification letter that expired 6/27/24 and the new letter is dated 9/20/24. | |||
| 2024-11-07 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff person hired 10/2/23 has a First Aid training that expired in February and was not completed until 10/15/24. | |||
| 2024-11-07 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff person hired 10/2/23 has a CPR training that expired in February and was not completed until 10/15/24. | |||
| 2024-11-07 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child enrolled 5/23/24 does not have a complete medical report on file. | |||
| 2024-11-07 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. There are several spots where the rubber mulch surfacing measured one (1) to five (5) inches and not the required six (6). | |||
| 2024-11-07 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training has yet to be completed by staff hired 1/7/23 and 10/2/23. | |||
| 2024-11-07 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. A staff person hired 1/17/23 has not completed this required training. | |||
| 2024-10-04 | Unannounced Inspection | No | |
| 2024-10-03 | Unannounced Inspection | No | 0824-165A |
| 2024-09-05 | Unannounced Inspection | No | |
| 2024-08-28 | Unannounced Inspection | No | 0824-165A |
| 2024-08-20 | Unannounced Inspection | Yes | 0824-165A |
| 2024-08-20 | Violation | 315 | .0713(a)(1) |
| When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. On August 27, 2024, a staff member was out of ratio where they were responsible for sixteen (16) children ages two to five years old. | |||
| 2024-08-20 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. In July 2024, an administrator flipped a table in the classroom while children were present when she became frustrated. On more than one occasion, she spoke to children in a loud, harsh tone and has shown a pattern of aggressive and inappropriate behavior towards children. In addition, On August 12, 2024 , the administrator grabbed and pulled a five-year-old child, wrapped their arms and legs around the child, and pushed the child to the floor. | |||
| 2024-08-20 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. The pastor had not completed a CBC and did not have previous qualifications with DCDEE. | |||
| 2024-08-20 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. On December 10, 2024, the Division substantiated child maltreatment based on the physical needs of children. | |||
| 2024-08-07 | Unannounced Inspection | Yes | 0824-028L |
| 2024-08-07 | Unannounced Inspection | No | |
| 2024-08-07 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. I observed visibly dirty chairs and sink in space #5. There was a visibly dirty and torn rocking chair cushion in space #1. | |||
| 2024-07-24 | Unannounced Inspection | Yes | |
| 2024-07-24 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was completed 1/25/24 but was due by 1/9/24. | |||
| 2024-07-24 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Uncovered outlet in space #8 by kitchen. | |||
| 2024-07-24 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Aerosol Clorox and Banana Boat sunscreen stored in an unlocked cabinet by the door in space #7. | |||
| 2024-06-28 | Unannounced Inspection | No | 0624-054L |
| 2024-06-20 | Unannounced Inspection | Yes | 0624-054L |
| 2024-06-20 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. There were two (2) separate incidents where a group of school age children and a two (2) year old were left unsupervised. | |||
| 2024-06-20 | Violation | 616 | .2822(a)(1-4) |
| Toys and other mouth-contact surfaces were not cleaned and sanitized daily when used or cleaned more frequently if visibly dirty. I observed visibly dirty chairs and sink in space #5. There was a visibly dirty and torn rocking chair cushion in space #1. | |||
| 2024-06-20 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. It was reported that some staff failed to attend to children in a nurturing and appropriate manner when they spoke to children in loud, harsh tones. | |||
| 2024-01-03 | Unannounced Inspection | No | |
| 2023-12-28 | Announced Inspection | No | |
| 2023-12-13 | Unannounced Inspection | Yes | |
| 2023-12-13 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. A bottle for the enrolled infant was not labeled or dated in space #1. | |||
| 2023-12-13 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. There is no documentation that a fire drill has been conducted since December 2022. | |||
| 2023-12-13 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) aerosol cans of Clorox disinfectant were observed in an unlocked cabinet above the sink in space #1. Two (2) aerosol cans of Clorox disinfectant were stored an unlocked closet in space #5. | |||
| 2023-12-13 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. The epi pen stored in space #4 was not in the original pharmacy labeled container. | |||
| 2023-12-13 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections for 2023 were not available for review. | |||
| 2023-12-13 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The health questionnaire was not updated annually for the person hired 5/9/22. | |||
| 2023-12-13 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There is no emergency information form completed and on file for three (3) new staff. The information was not updated annually for the person hired 5/9/22. | |||
| 2023-12-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The staff person hired on 8/22/23 has not completed First Aid training. | |||
| 2023-12-13 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The staff person hired on 8/22/23 has not completed CPR training. | |||
| 2023-12-13 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. There is no health assessment or immunization report on file for a child enrolled 7/10/23. | |||
| 2023-12-13 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There is no documentation that a shelter-in-place or lockdown drill has been conducted since November 2022. | |||
| 2023-12-13 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. There was no documentation available that staff reviewed the center’s EPR plan upon hire or annually. | |||
| 2023-12-13 | Violation | 1830 | .0604(v) |
| Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). No lidded trashcan is available to dispose of bio contaminants in spaces #4 or #7. | |||
| 2023-12-13 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. Rubber mulch under play structure on the school age playground measured four (4) and five (5) inches in some areas. | |||
| 2023-12-13 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There is no documentation on file that new staff reviewed the center’s SBS/AHT policy prior to caring for children. | |||
| 2023-12-13 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Staff hired 10/2/23 and 8/22/23 did not have a medical report on file. Staff hired 10/2/23 did not have a TB screening/test on file. | |||
| 2023-07-06 | Unannounced Inspection | Yes | |
| 2023-07-06 | Violation | 1825 | .0607(f) |
| All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. No documentation is available to review that staff hired January 17,2023 and May 15, 2023 reviewed the EPR plan at time of hire. | |||
| 2023-07-06 | Violation | 1830 | .0604(v) |
| Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle).T here is no lid to the plastic lined trash can used for soiled diaper/pull up disposal in space #1. | |||
| 2023-07-06 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. No documentation is available to review that staff hired January 17,2023 and May 15, 2023 reviewed the SBS/AHT policy prior to caring for children. | |||
| 2023-07-06 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization expired in 2022 for the Epi pen stored in space #4. | |||
| 2023-07-06 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The staff person hired January 17, 2023 has not completed the Maltreatment training. | |||
| 2023-07-06 | Violation | 9995 | |
| A violation was found for which there is no item number. The EPI pen stored in space #4 expired May 2023. | |||
| 2023-01-11 | Unannounced Inspection | Yes | |
| 2023-01-11 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottles for one (1) infant was not labeled and bottles for two (2) infants were not dated in space #1. | |||
| 2023-01-11 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two (2) aerosol cans of Clorox disinfectant were observed in unlocked cabinets above the sink in space #1. | |||
| 2023-01-11 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic Ziploc bag was observed in a child’s cubby and accessible to the one (1) and two (2) year old children being cared for in space #2. | |||
| 2023-01-11 | Violation | 892 | .0606(b) |
| The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the infant room for review by staff and parents in space #1. | |||
| 2023-01-11 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff person hired 2/28/22 has a First training that expired 4/25/21. Staff hired 5/9/22 and 7/21/22 have not completed the training. | |||
| 2023-01-11 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff hired 5/9/22 and 7/21/22 have not completed the required CPR training. Staff hired 2/28/22 has a CPR training that expired 4/25/21. | |||
| 2023-01-11 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. There was no documentation staff reviewed the EPR plan annually. | |||
| 2023-01-11 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. There was no written documentation that parents of one (1) enrolled child reviewed the smoking and tobacco restriction policy. | |||
| 2023-01-11 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. Rubber mulch under play structure on the school age playground measures two and four inches in some areas. | |||
| 2022-07-21 | Unannounced Inspection | Yes | |
| 2022-07-21 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of required new staff orientation was not on file for staff hired May 9, 2022. | |||
| 2022-02-02 | Unannounced Inspection | Yes | |
| 2022-02-02 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Rubber mulch surfacing measured less than one inch in various spaces around the large play structure on the school age playground. | |||
| 2022-02-02 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Bolts were protruding from the black border enclosing equipment on both playgrounds, tree roots were protruding posing tripping hazards on both playgrounds, the red trash can top on the infant/toddler playground was cracked exposing sharp edges and hand sanitizer was stored on a table below five feet at the entrance in the school age classroom. | |||
| 2022-02-02 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An electrical outlet in not in use in the extension cord and accessible to children on the diaper changing table was missing a safety cap. | |||
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