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LICENSED GROUP ✓ Licensed

Happy Hearts Day Care Inc

Superior, WI · Douglas County
3605 E 2nd St, Superior, WI 54880
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Quick Facts

Capacity
35 children
Age Range
4 wks - 7 yrs 11 mo
Type of Care
Full Time.
Subsidized Program
Does not participate
YoungStar Rating
2

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✓ Licensed LICENSED GROUP
Active License
License Number
520474
License Holder
Beth Jennings
Licensed Since
1997
License Issued
May 30, 1997
Issued By
Wisconsin Department of Children and Families
District Office
Wisconsin Dept of Children and Families (DCF) - Child Care Regulation and Licensing

Reviews

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About the Provider

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HAPPY HEARTS DAY CARE INC is a LICENSED GROUP in SUPERIOR WI, with a maximum capacity of 35 children. This child care center helps with children in the age range of 4 wks - 7 yrs 11 mo. It is open Monday - Friday, 06:30 AM-05:30 PM. The provider does not participate in a subsidized child care program.
Additional Information: 2 stars. Initial License Date: 5/30/1997. Open Jan - Dec.

Hours of Operation

  • Monday06:30 AM-05:30 PM
  • Tuesday06:30 AM-05:30 PM
  • Wednesday06:30 AM-05:30 PM
  • Thursday06:30 AM-05:30 PM
  • Friday06:30 AM-05:30 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Violation Date Rule Number Rule Summary
2026-08-19 See Violations below Licensing
2026-08-19 Upon review of documentation available at the center, there was no record of days and hours worked and in which classroom when child care workers were included in staff-to-child ratios. Violation
Description: 251.05(2)(a)6. - Staff Record - Days & Hours Worked
2026-08-19 According to staff statements, sight and sound supervision of awake children is not always maintained in the Infant Room when the assigned child care teacher will leave the classroom to go to the kitchen or the Director's office, or elsewhere in the center. Violation
Description: 251.055(1)(a) - Supervision Of Children
2026-08-19 According to staff statements, there was not a qualified child care teacher supervising a group of children on August 14th, 2026, August 17th, 2026, and on other various days when assistant teachers were left alone with groups of children for varying lengths of time. Violation
Description: 251.055(1)(b) - Supervision - Teacher Per Group Of Children
2026-08-19 The center did not adhere to a procedure to ensure the names, numbers, and whereabouts of children are known to their assigned child care worker at all times on the day of the complaint visit when the attendance record in the PreK Room did not reflect the number of children in care. It was also observed that the Infant Room did not have a child tracking method in place. Violation
Description: 251.055(1)(f) - Child Tracking Procedure
2026-08-19 According to multiple staff statements, a child care worker under the age of 18 was providing sole supervision and care to children on multiple occasions. It was stated that this staff member will bring groups of children to use the bathroom, are left alone outside with children, and are left alone in the classroom with children for up to 15 minutes at a time. Violation
Description: 251.055(1)(i) - Person In Sole Charge Of Children - Minimum Age
2026-08-19 According to multiple staff statements, a child care worker is not always within sight or sound supervision of sleeping children. The staff will leave the classroom to enter the kitchen or the Director's office, placing them outside of sight or sound supervision. Audio monitoring devices do not replace sound supervision. Violation
Description: 251.055(2)(g)1. - Naptime - Staff-To-Child Ratio Supervision
2026-08-19 Staff-to-child ratios are not always maintained in the center during naptime. Staff will sit in their vehicles while taking their break, rendering them not immediately available if children wake up. Violation
Description: 251.055(2)(g)2. - Naptime - Staff-To-Child Ratio Persons In The Center
2026-08-19 Child care workers shall be free of non-classroom duties when they are counted in meeting staff-to-child ratios. The second child care worker needed to meet staff-to-child ratio in the infant room was not free of non-classroom duties when she was also needed in the kitchen to prepare lunch and snacks. Violation
Description: 251.055(2)(L) - Staff-To-Child Ratios - Non-Classroom Duties
2026-08-19 If a center is in operation for more than 3 hours per day, it is required that each child is provided with daily outdoor activities except during inclement weather or when not advisable for health reasons. During the visit, staff stated that they have not been bringing infants outdoors on a daily basis. Violation
Description: 251.07(1)(e)4. - Daily Outdoor Activities
2026-07-28 See Violations below Licensing
2026-07-28 It was discovered during the course of a complaint investigation that there was not at least one qualified child care teacher supervising a group of infants for approximately one hour on July 21st, 2026. Violation
Description: 251.055(1)(b) - Supervision - Teacher Per Group Of Children
2026-07-28 It was discovered during the course of a complaint investigation that a child care worker under the age of 18 was providing sole supervision and care to children on multiple occasions. Violation
Description: 251.055(1)(i) - Person In Sole Charge Of Children - Minimum Age
2026-07-28 It was discovered during the course of a complaint investigation that staff-to-child ratios are not always maintained in the center during naptime. Violation
Description: 251.055(2)(g)2. - Naptime - Staff-To-Child Ratio Persons In The Center
2026-07-13 See Violations below Licensing
2026-07-13 It was discovered during a complaint investigation that a 4-year-old child's whereabouts were unknown by their assigned child care worker on 2/7/2026 and again on 7/7/2026. These incidents were not reported to the Department within 24 hours as is required by rule. Violation
Description: 251.04(3)(i) - Report - Unknown Whereabouts Or Left Premise
2026-07-13 It was discovered during a complaint investigation that a 4-year-old child's whereabouts were unknown by their assigned child care worker on 2/7/2026 and again on 7/7/2026. The parents of this child were not immediately notified of these incidents by the licensee as is required by rule. Violation
Description: 251.04(4)(a)2.d. - Parent Notification - Child's Whereabouts Unknown
2026-07-13 The daily attendance record was not current and accurate on the day of the complaint visit. The attendance record indicated 13 children signed into care at the center, and there were 21 children present. Violation
Description: 251.04(6)(b) - Current, Accurate Daily Attendance Record
2026-07-13 Upon review of documentation available at the center, there was no record of days and hours worked and in which classroom when child care workers were included in staff-to-child ratios. Violation
Description: 251.05(2)(a)6. - Staff Record - Days & Hours Worked
2026-07-13 All children were not within sight and sound supervision to prevent harm and ensure safety on 2/7/2026 and on 7/7/2026 when a 4-year-old child was left alone in the front reception area. The child was alone for over 6 minutes on 7/7/2026 while the rest of the staff and enrolled children were in the eating area. Violation
Description: 251.055(1)(a) - Supervision Of Children
2026-07-13 The center's child tracking procedure to ensure the numbers, names, and whereabouts of all children are known at all times when a 4-year-old child was left alone in the front reception area on 2/7/2026 and again on 7/7/2026. Violation
Description: 251.055(1)(f) - Child Tracking Procedure
2026-07-13 An audio monitoring device shall be used in any area or room where children under one year of age are placed to sleep. On the day of the complaint visit, there was not an audio monitoring device in use while children under one year of age were sleeping in the infant nap room. Violation
Description: 251.09(1)(m) - Infant & Toddler - Audio Monitoring
2026-06-10 See Violations below Licensing
2026-06-10 An Order Letter with an Imposed Plan of Correction that was issued to the program on March 19th, 2026, was not posted and visible to parents as is required by rule. Violation
Description: 251.04(2)(L)1.b. - Department Notices Posted
2026-06-10 The attendance record was not current and accurate on the day of the licensing visit. When the licensing representative arrived, there were 19 total children in care of the center, and only 15 children were signed in. Later during the visit, after 2 children were picked up, there were 17 total children in care of the center, and only 13 were signed in. Violation
Description: 251.04(6)(b) - Current, Accurate Daily Attendance Record
2026-06-10 There was no physical examination on file for Staff D. Staff D has been employed by the center and providing care and supervision to children for over a year. Rule requires that a physical examination report is completed within 12 months before or within 30 days after beginning work with children in care, indicating the person is free from illness detrimental to children, including tuberculosis, and physically able to work with young children. Violation
Description: 251.05(2)(a)3.a. - Staff Record - Physical Examination
2026-06-10 There is no documentation of days and hours worked by each staff member, and in what classroom they are counted in staff-to-child ratio, as is required by rule. Violation
Description: 251.05(2)(a)6. - Staff Record - Days & Hours Worked
2026-06-10 There was no record of continuing education on file for Staff D, Staff F, or Staff G available for review by the licensing representative for the year 2025. Violation
Description: 251.05(2)(a)7. - Staff Record - Continuing Education
2026-06-10 There was no documentation of a completed orientation for Staff E on file for review by the licensing representative. Rule requires that the licensee shall maintain documentation of a completed orientation for each adult who works at the center within their first week of work. Violation
Description: 251.05(2)(a)8. - Staff Record - Orientation
2026-06-10 Staff D was missing documentation of having maintained a current certificate of completion for infant and child cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) use from an agency approved by the department. Staff C has a current CPR-AED certificate, but not from a department-approved course provider nor including infant and child CPR training components. Violation
Description: 251.05(3)(c) - Cardiopulmonary Resuscitation Training
2026-06-10 A child care teacher who has been providing sole supervision to groups of children did not have documentation of the entry level training requirements for the position that they hold. Violation
Description: 251.05(3)(f)3. - Child Care Teacher - Entry-Level Training
2026-06-10 An assistant teacher is required to complete entry level training within 6 months of the hired date. There was no documentation of completion of a non-credit department-approved course or a credit course in early childhood education for Staff D, who has been employed at the center for longer than 6 months. This unqualified staff has been counted in staff-to-child ratio and providing supervision to groups of children. Violation
Description: 251.05(3)(g)2. - Assistant Child Care Teacher - Qualifications
2026-06-10 It was observed by the licensing representative during the visit that a 17 year old staff member was providing sole supervision to a group of napping children. Rule states that no person under 18 years of age shall be left in sole charge of a child. Violation
Description: 251.055(1)(i) - Person In Sole Charge Of Children - Minimum Age
2026-06-10 It was observed during the licensing visit that staff-to-child ratios were not maintained in the center during naptime. The Assistant Teacher in the Infant Room left the premises for a period of time during naptime on the day of the licensing visit, and there were not sufficient qualified staff onsite to meet the required staff-to-child ratios. Violation
Description: 251.055(2)(g)2. - Naptime - Staff-To-Child Ratio Persons In The Center
2026-03-31 See Violations below Licensing
2026-03-31 250.11(5)(b)-CONTINUATION LICENSE - APPLICATION MATERIALS SUBMISSION DATE At Least 30 Days Before The Continuation Review Date Of License, An Applicant for license renewal Shall Submit To The Department the following materials: A Completed License Continuation Application, The License Renew Fee Under S. 48.65(3)(A), Stats., And Any Forf. Due And Owing Under 48.715(3), Stats., Or Penalty Under 48.76, Stats. Any Changes to Center Policies Not Previously Submitted. Violation
Description: 251.11(4)(b) - Continuation License - Application Materials Submission
2026-03-31 250.11(5)(b)-CONTINUATION LICENSE - APPLICATION MATERIALS SUBMISSION DATE At Least 30 Days Before The Continuation Review Date Of License, An Applicant for license renewal Shall Submit To The Department the following materials: A Completed License Continuation Application, The License Renew Fee Under S. 48.65(3)(A), Stats., And Any Forf. Due And Owing Under 48.715(3), Stats., Or Penalty Under 48.76, Stats. Any Changes to Center Policies Not Previously Submitted. Violation
Description: 251.11(4)(b) — Continuation License - Application Materials Submission
2026-03-04 See Violations below Licensing
2026-03-04 Rule states that intervals between activities shall be planned to avoid keeping children assembled in large groups. It was observed that a group of toddler-aged children were placed in a small gated enclosure after mealtime, with no activities or toys available, for a period of over 5 minutes. Violation
Description: 251.07(1)(d) - Daily Routines
2026-03-04 It was observed by the licensing specialist that 3 toddler-aged children were placed in a small gated enclosure after lunch. Physical restraint and placing children in confined spaces are prohibited by rule. Violation
Description: 251.07(2)(e)3. - Prohibited Actions - Physical Restraint, Restriction, Enclosure
2026-03-04 It was observed that children under age 3 were provided with adult size spoons during lunch, and were having difficulty eating their meals. The licensing specialist requested age-appropriate utensils be provided for the children, which center staff then provided to the group of children. Violation
Description: 251.07(3)(a)1. - Indoor Equipment - Developmental Level, Size
2026-03-04 It was observed that staff were not sitting at the table with children during lunch. Violation
Description: 251.07(5)(b)1. - Mealtime - Staff With Children
2026-03-04 An audio monitoring device shall be used in any area or room where children under one year of age are placed to sleep. On the day of the complaint visit the infant sleeping room did not have an audio device. Violation
Description: 251.09(1)(m) - Infant & Toddler - Audio Monitoring
2026-03-04 It was observed that child care workers were not promptly responding to a crying child's needs on several occasions. Violation
Description: 251.09(2)(a) - Infant & Toddler - Responding To Crying Children
2026-03-04 There was not a completed background check on file for Staff D or Staff E. Both staff were providing sole supervision and care to children on the day of the complaint visit. It was also discovered during the complaint investigation that 8 total child care workers (Staff A, B, C, D, E, G, H, and J) did not receive background checks prior to beginning work. Staff schedules reflected that these employees acted as child care workers and were providing care and supervision to children in the years 2025 and 2026. Violation
Description: 251.05(2)(a)2. - Staff Record - Completed Background Check
2026-03-04 On 3/4/2026, staff did not have sight and sound supervision of children when children in the Preschool Room left the classroom to use the hallway bathroom. It was observed by the licensing specialist that multiple preschool-aged children left the classroom, travelled across the hallway to use the bathroom, and were unsupervised for varying lengths of time. It was also observed that a child care worker stepped out of the Infant Room, leaving one awake child and three sleeping children under one year of age not within sight and/or sound supervision for a period of approximately 2 minutes. Violation
Description: 251.055(1)(a) - Supervision Of Children
2026-03-04 The health, safety, and welfare of children was adversely affected on the day of the complaint visit and in the weeks prior. The center knowingly allowed child care workers under the age of 18 years old to provide sole supervision to groups of children on various days between 2/17/2026 and 2/27/2026. In addition, child care workers without a background check nor any teacher qualifications were providing supervision to a group of 6 children on the day of the complaint visit. Violation
Description: 251.04(2)(m) - Health, Safety & Welfare Of Children
2026-03-04 Staff records for Staff D and Staff E were not available to the licensing specialist on the day of the complaint visit. Violation
Description: 251.05(2)(a) - Staff Record - Maintenance & Availability
2026-03-04 There was not a completed background check on file for Staff D or Staff E. Both staff were providing sole supervision and care to children on the day of the complaint visit. It was also discovered during the complaint investigation that 8 total child care workers (Staff A, B, C, D, E, G, H, and J) did not receive background checks prior to beginning work. Staff schedules reflected that these employees acted as child care workers and were providing care and supervision to children in the years 2025 and 2026. Violation
Description: 251.05(2)(a)2. — Staff Record - Completed Background Check
2026-03-04 Staff D and Staff E were working as qualified teachers on the day of the monitoring visit and there was no documentation available indicating that these persons met the educational qualifications of a teacher position. Violation
Description: 251.05(2)(a)4.d. - Staff Record - Educational Qualifications
2026-03-04 Upon review of documentation available at the center, there was no record of days and hours worked and in which classroom when child care workers were included in staff-to-child ratios. Violation
Description: 251.05(2)(a)6. - Staff Record - Days & Hours Worked
2026-03-04 Documentation of completion of Abusive Head Trauma (AHT) training was not on file for Staff D and Staff E. AHT training is required to be completed before a child care worker begins to work with children under age 5. Violation
Description: 251.05(3)(b) - Abusive Head Trauma Prevention Training
2026-03-04 Staff D and Staff E were missing documentation of having received training within the past two years on child abuse and neglect laws, identification, and reporting. Violation
Description: 251.05(3)(cm) - Child Abuse & Neglect - Biennial Training
2026-03-04 Rule states, in pertinent part, that the center director shall be responsible for the supervision of the planning and implementation of the center's program for children and the supervision of staff at the center. Upon review of staff schedules and other relevant documentation reviewed during the course of the complaint investigation, an employee at the center who is not listed as the center director is fulfilling these duties. Violation
Description: 251.05(3)(e)2. - Center Director - Responsibilities
2026-03-04 Staff D and Staff E were used to meet staff-to-child ratios and were providing sole supervision and care to a group of 6 toddler-age children on the day of the complaint visit and had not completed the entry-level training requirements needed for their positions. Violation
Description: 251.05(3)(f)3. - Child Care Teacher - Entry-Level Training
2026-03-04 On 3/4/2026, staff did not have sight and sound supervision of children when children in the Preschool Room left the classroom to use the hallway bathroom. It was observed by the licensing specialist that multiple preschool-aged children left the classroom, travelled across the hallway to use the bathroom, and were unsupervised for varying lengths of time. It was also observed that a child care worker stepped out of the Infant Room, leaving one awake child and three sleeping children under one year of age not within sight and/or sound supervision for a period of approximately 2 minutes. Violation
Description: 251.055(1)(a) — Supervision Of Children
2026-03-04 There was not at least one qualified teacher supervising a group of 6 toddlers on the day of the complaint visit. Violation
Description: 251.055(1)(b) - Supervision - Teacher Per Group Of Children
2026-03-04 It was discovered during the complaint investigation that child care workers under the age of 18 were providing sole supervision and care to children on multiple occasions between the dates of 2/17/2026 and 2/27/2026. Rule states that no person under 18 years of age shall be left in sole charge of a child. Violation
Description: 251.055(1)(i) - Person In Sole Charge Of Children - Minimum Age
2026-03-04 There was not 35 square feet of usable square footage accessible to children when 3 toddler-aged children were placed in a small gated enclosure, with an approximate total square footage of 12.5 square feet. Violation
Description: 251.06(7)(a) - Indoor Space - Square Footage Per Child
2026-03-04 The record of emergency drills was not available for review during the visit. Violation
Description: 251.06(3)(b)4. - Emergencies - Record Of Fire / Tornado Drills
2025-07-24 See Violations below Licensing
2025-07-24 The attendance was not current and accurate on the day of the licensing visit when 22 children were signed in yet 27 children were counted in the building. Violation
Description: 251.04(6)(b) - Current, Accurate Daily Attendance Record
2025-07-24 The files for Staff A, D, E and F did not contain documentation of a physical examination report on a form provided by the department, completed within 12 months before or within 30 days after beginning work with children in care, indicating the person is free from illness detrimental to children, including tuberculosis, and physically able to work with young children. Violation
Description: 251.05(2)(a)3.a. - Staff Record - Physical Examination
2025-07-24 Staff B is missing a certificate from The Registry documenting that they have met the educational qualifications for a teacher and has worked as a teacher for at least 6 months. Violation
Description: 251.05(2)(a)4.a. - Staff Record - Registry Certificate
2025-07-24 Staff A and F are working as qualified assistant teachers and are missing documentation of meeting the educational qualifications of the positions they hold. Violation
Description: 251.05(2)(a)4.d. - Staff Record - Educational Qualifications
2025-07-24 The center did not have documentation of a high school diploma or it's equivalent for Staff B and D who hold a teacher position. Violation
Description: 251.05(2)(a)5. - Staff Record - High School Diploma
2025-07-24 Staff A, B, C, D, and F did not have documentation of the yearly requirement of 15 hours of continuing education in 2024. Violation
Description: 251.05(2)(a)7. - Staff Record - Continuing Education
2025-07-24 All reviewed Staff Records (Staff A, B, C, D, E, and F) were missing documentation of having received training within the past two years on child abuse and neglect laws, identification, and reporting. Violation
Description: 251.05(3)(cm) - Child Abuse & Neglect - Biennial Training
2025-07-24 Open packages of dry foods were observed in cupboards in the kitchen and on top of the refrigerator. Dry foods, if opened, are required to be stored in bags with zip-type closure or containers with a tight-fitting cover and should be labeled. Violation
Description: 251.06(9)(d)2.a. - Food Storage - Dry Food
2025-07-24 When asked, multiple staff stated that emergency evacuation plans had not been practiced since March 2025, or longer. Violation
Description: 251.06(3)(b)2. - Emergencies - Practice Written Plans
2025-07-24 If a center is in operation for more than 3 hours per day, it is required that each child is provided with daily outdoor activities except during inclement weather or when not advisable for health reasons. During the licensing visit, staff stated that they have not been bringing infants outdoors on a daily basis. Violation
Description: 251.07(1)(e)4. - Daily Outdoor Activities
2025-07-24 Rule states to apply lotions, powders or salves to a child during diapering only at the specific written direction of the child's parent or the child's physician. The infant room did not have written directions or authorization forms from parents to apply lotions and salves that were in the room. Violation
Description: 251.09(4)(a)10. - Infant & Toddler - Diapering Lotions, Powders, Salves
2025-05-20 See Violations below Licensing
2025-05-20 Center self reported that on 4/17/25 a teacher in the preschool room grabbed a child by the arm and wrists, carried him across the floor and slammed him down on the floor. Per rule, actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited. Violation
Description: 251.07(2)(e) — Child Guidance - Prohibited Actions
2025-05-20 Center self reported that on 4/17/25 a teacher in the preschool room grabbed a child by the arm and wrists, carried him across the floor and slammed him down on the floor. Per rule, actions that may be psychologically, emotionally or physically painful, discomforting, dangerous or potentially injurious are prohibited. Violation
Description: 251.07(2)(e) - Child Guidance - Prohibited Actions
2024-07-23 No Violations found *** Licensing
2024-07-23 Child #6 did not have a date enrolled recorded on the Enrollment History form on the day of the visit. Violation
Description: 251.04(6)(a)1. — Child Record - Enrollment Information
2024-07-23 Child 6 and Child 7 did not have documentation of a Health History and Emergency form in their file on the day of the monitoring visit. Violation
Description: 251.04(6)(a)6. — Child Record - Health History
2024-07-23 Child 2 & 4 were missing immunization records on the day of the monitoring visit Violation
Description: 251.04(6)(a)6m. — Child Record - Immunization History
2024-07-23 Each child under 2 years of age shall have an initial health examination not more than 6 months prior to nor later than 3 months after being admitted to the center, and a follow-up examination at least once every 6 months thereafter. Child #4 and Child #8 do not have documentation of a follow-up exam within the past 6 months. Violation
Description: 251.04(6)(a)8.a. — Child Record - Physical Exam - Under 2
2024-07-23 Each child 2 years of age and under age 5 shall have an initial health examination not more than one year prior to nor later than 3 months after being admitted to the center, and a follow-up health examination at least once every 2 years thereafter. Child record #2 and Child #7 did not have documentation of a follow-up health examination at least every 2 years. Violation
Description: 251.04(6)(a)8.b. — Child Record - Physical Exam - Over 2, Under 5
2024-07-23 The attendance was not current and accurate on the day of the licensing visit when 8 children were not signed in on the main attendance record. Violation
Description: 251.04(6)(b) — Current, Accurate Daily Attendance Record
2024-07-23 Child care workers shall be free of non-classroom duties when they are counted in meeting staff-to-child ratios. The teacher assigned to the 2 1/2 - 5 year old room was cleaning the bathroom and sweeping floors while the children were napping in a separate room unsupervised. Violation
Description: 251.055(2)(L) — Staff-To-Child Ratios - Non-Classroom Duties
2024-07-23 An inspection of the medical log book revealed the log hasn't been reviewed every 6 months as required by rule. Violation
Description: 251.07(6)(dm)4. — Medical Log - Reviewing Injury Records
2024-07-23 An audio monitoring device shall be used in any area or room where children under one year of age are placed to sleep. On the day of the monitoring visit the infant sleeping room did not have an audio device. Violation
Description: 251.09(1)(m) — Infant & Toddler - Audio Monitoring
2024-03-05 No Violations found *** Licensing
2024-02-05 No Violations found *** Licensing

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