LICENSED GROUP
✓ Licensed
Glendale Heights
Glendale, WI
· Milwaukee County
2315 W Good Hope Rd,
Glendale, WI 53209
Quick Facts
Capacity
200 children
Age range (listing information)
6 wks - 11 yrs 11 mo
May not reflect the ages served today. Please confirm with the provider.
Type of Care
Full-Time, Before School, After School
Subsidized Program
Does not participate
YoungStar Rating
5
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Contact Information
📞 (414) 352-2551
Licensed LICENSED GROUP
Active License
License Number
225881
License Holder
Cheryl Peters
Licensed Since
1997
License Issued
Nov 3, 1997
Issued By
Wisconsin Department of Children and Families
Accreditation
National Association For The Education Of Young Children (Naeyc) Accreditation +
District Office
Wisconsin Dept of Children and Families (DCF) - Child Care Regulation and Licensing
Reviews
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About the Provider
Glendale Heights Child Care was founded in 1990. It is a privately owned center that prides itself on having low staff turnover and a quality teaching staff. Located in Good Hope School, it is ideally situated for parents who live or work in the North Shore area. Its warm, nurturing environment welcomes children aged 6 weeks to 12 years.
Additional Information:
5 stars. Initial License Date: 4/27/1999. Open Jan - Dec.
Hours of Operation
- Monday06:30 AM-05:30 PM
- Tuesday06:30 AM-05:30 PM
- Wednesday06:30 AM-05:30 PM
- Thursday06:30 AM-05:30 PM
- Friday06:30 AM-05:30 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Violation Date | Rule Number | Rule Summary |
|---|---|---|
| 2026-06-16 | See Violations below | Licensing |
| 2026-06-16 | On 06/01/26, a 1-year-old child with a dairy allergy was served dairy milk during snack, | Violation |
| Description: 251.04(2)(m) - Health, Safety & Welfare Of Children | ||
| 2026-06-16 | A staff member had direct contact with a child on 06/01/26 who has a documented dairy allergy. The staff member was not aware the child has a dairy allergy and was served dairy milk. | Violation |
| Description: 251.07(5)(a)10. - Sharing Information About Food & Other Allergies | ||
| 2026-05-26 | See Violations below | Licensing |
| 2026-05-26 | A tree has fallen during a storm which damaged a portion of fence that makes up the outdoor play space enclosure. This was not reported to the Department within 24 hours after the occurrence. | Violation |
| Description: 251.04(3)(b) — Report - Damage To Premises | ||
| 2026-05-26 | There are gaps underneath the fence which makes up the outdoor play space enclosure. The gaps underneath the fence are greater than 4 inches. A section of fence in the outdoor play space was damaged by a tree that fell. Where the tree fell, damaging the fence, the fence is now less than 4 feet high. | Violation |
| Description: 251.06(11)(b)7. — Outdoor Play Space - Enclosure | ||
| 2026-05-26 | A tree has fallen during a storm which damaged a portion of fence that makes up the outdoor play space enclosure. This was not reported to the Department within 24 hours after the occurrence. | Violation |
| Description: 251.04(3)(b) - Report - Damage To Premises | ||
| 2026-05-26 | There are gaps underneath the fence which makes up the outdoor play space enclosure. The gaps underneath the fence are greater than 4 inches. A section of fence in the outdoor play space was damaged by a tree that fell. Where the tree fell, damaging the fence, the fence is now less than 4 feet high. | Violation |
| Description: 251.06(11)(b)7. - Outdoor Play Space - Enclosure | ||
| 2026-01-27 | See Violations below | Licensing |
| 2026-01-27 | A partially unpeeled banana for a child was observed in the caterpillar classroom refrigerator sitting on top of a Tupperware container. | Violation |
| Description: 251.06(9)(c)1. - Safe Food | ||
| 2026-01-27 | The cold storage thermometer in the bunny classroom refrigerator read 52 degrees Fahrenheit. The cold storage thermometer in the kangaroo room refrigerator is broken and does not reflect an accurate temperature. | Violation |
| Description: 251.06(9)(d)1.c. — Food Storage - Cold Storage Thermometers | ||
| 2026-01-27 | The cold storage thermometer in the bunny classroom refrigerator read 52 degrees Fahrenheit. The cold storage thermometer in the kangaroo room refrigerator is broken and does not reflect an accurate temperature. | Violation |
| Description: 251.06(9)(d)1.c. - Food Storage - Cold Storage Thermometers | ||
| 2025-08-12 | See Violations below | Licensing |
| 2025-08-12 | The licensee failed to report to the department an incident that resulted in the provider not knowing the whereabouts of a child in attendance at the center within 24 hours of the occurrence. Per video footage & staff interviews, on 7/31/25, Child #1 exited the Dino room, walked through a hallway alone & entered another occupied classroom. Staff A & Staff E reported Staff A was yelling for Child #1 in an attempt to locate his whereabouts. The department learned of this incident upon receipt of a complaint on 8/4/25. Direct Forfeiture assessed 1/3/24. | Violation |
| Description: 251.04(3)(i) — Report - Unknown Whereabouts Or Left Premise | ||
| 2025-08-12 | The center administrator failed to immediately notify the parents of Child #2 and Child #3 that the whereabouts of both children were unknown to the assigned provider when the children were left outside while in the care of Staff C and Staff D on 7/31/25. As of 8/12/25 the parents had not been notified. | Violation |
| Description: 251.04(4)(a)2.d. - Parent Notification - Child's Whereabouts Unknown | ||
| 2025-08-12 | Documentation of the days and hours worked and in which classroom, when the person was included in the staff-to-child ratio is incomplete. For example, departure times were not recorded for two staff in the Tiger classroom on 7/29/25 and for two staff in the Dolphin classroom on 7/31/25. A departure time was not recorded for Staff A in the Dino classroom on 7/31/25. There is no documentation of who met the staff to child ratio in the Dino classroom on 7/31/25 from 3:04-5:06 PM when 3 children are documented as being in the Dino classroom. | Violation |
| Description: 251.05(2)(a)6. - Staff Record - Days & Hours Worked | ||
| 2025-08-12 | Per interviews and review of video footage, Child #1, while in the care of Staff A and B inside the Dino classroom, was not within the sight and sound of Staff A and B to guide his behavior and activities, prevent harm, and ensure safety when Child #1 exited the Dino classroom and walked down the hallway alone until he entered another occupied classroom. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24, IPOC & forfeiture assessed 7/29/24. | Violation |
| Description: 251.055(1)(a) — Supervision Of Children | ||
| 2025-08-12 | The center tracking policy was not implemented on 7/31/25 when a group of 10 children was returning inside from the outdoor play space. Staff C and Staff D reported they failed to count the children and conduct a name to face match prior to entering the center which resulted in 2 children being left outside after the door closed. Staff C and D learned the children had been left outside after Staff F delivered the children to Staff D. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24. IPOC & forf assessed 7/29/24. | Violation |
| Description: 251.055(1)(f) — Child Tracking Procedure | ||
| 2025-08-12 | A large metal screw multiple inches in length is observed accessible to children on a ledge next to the door children are observed exiting from to access the outdoor play space. | Violation |
| Description: 251.06(2)(a) - Potential Source Of Harm On Premises | ||
| 2025-08-12 | Breakfast service was observed during the visit. USDA minimum meal requirements were not met when frosted flakes cereal and milk was served. The required fruit or vegetable component was not served. In addition, per a review of the posted August 2025 monthly breakfast menu the required fruit or vegetable component is not identified on the breakfast menu for any of the days of the month. | Violation |
| Description: 251.07(5)(a)4. - Meals & Snacks - Minimum Meal Requirements | ||
| 2025-08-12 | The licensee failed to report to the department an incident that resulted in the provider not knowing the whereabouts of a child in attendance at the center within 24 hours of the occurrence. Per video footage & staff interviews, on 7/31/25, Child #1 exited the Dino room, walked through a hallway alone & entered another occupied classroom. Staff A & Staff E reported Staff A was yelling for Child #1 in an attempt to locate his whereabouts. The department learned of this incident upon receipt of a complaint on 8/4/25. Direct Forfeiture assessed 1/3/24. | Violation |
| Description: 251.04(3)(i) - Report - Unknown Whereabouts Or Left Premise | ||
| 2025-08-12 | Per interviews and review of video footage, Child #1, while in the care of Staff A and B inside the Dino classroom, was not within the sight and sound of Staff A and B to guide his behavior and activities, prevent harm, and ensure safety when Child #1 exited the Dino classroom and walked down the hallway alone until he entered another occupied classroom. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24, IPOC & forfeiture assessed 7/29/24. | Violation |
| Description: 251.055(1)(a) - Supervision Of Children | ||
| 2025-08-12 | The center tracking policy was not implemented on 7/31/25 when a group of 10 children was returning inside from the outdoor play space. Staff C and Staff D reported they failed to count the children and conduct a name to face match prior to entering the center which resulted in 2 children being left outside after the door closed. Staff C and D learned the children had been left outside after Staff F delivered the children to Staff D. Direct forfeiture assessed 1/3/24. Order and direct forfeiture assessed 6/7/24. IPOC & forf assessed 7/29/24. | Violation |
| Description: 251.055(1)(f) - Child Tracking Procedure | ||
| 2025-01-30 | See Violations below | Licensing |
| 2025-01-30 | Health history information on file for Child #1 identifies the child as having a peanut allergy however triggers that may cause problems have not been identified. | Violation |
| Description: 251.04(6)(a)6. - Child Record - Health History | ||
| 2025-01-30 | A gap greater than four inches is observed in one area of the enclosure surrounding one of the outdoor play spaces. | Violation |
| Description: 251.06(11)(b)7. - Outdoor Play Space - Enclosure | ||
| 2025-01-30 | Unsecured hanging cords are observed hanging down the wall accessible to children in the large motor room. | Violation |
| Description: 251.06(2)(a) - Potential Source Of Harm On Premises | ||
| 2025-01-30 | Individual sippy cups have not been cleaned and sanitized after each use. The cups have been put back in the refrigerator following breakfast service in the Caterpillar classroom and it is reported the same cups will be used again for lunch. | Violation |
| Description: 251.06(9)(b)1. - Kitchen Utensils & Surfaces - Clean & Sanitize | ||
| 2025-01-30 | Leftover milk in individual sippy cups is observed to have been put back in the refrigerator rather than discarded after each feeding in the Caterpillar classroom. | Violation |
| Description: 251.09(3)(a)7. - Infant & Toddler - Leftover Milk Or Formula | ||
| 2024-09-17 | See Violations below | Licensing |
| 2024-09-17 | Staff A reported in an interview with police that she swatted a toddler's hand away from hers as the child was swatting her. | Violation |
| Description: 251.07(2)(e) - Child Guidance - Prohibited Actions | ||
| 2024-07-01 | No Violations found *** | Licensing |
| 2024-07-01 | On 6/26/24, per review of video footage & per the report of staff a 9 year old was left alone in a hallway & bathroom for at least 12 minutes. The child is seen on video waving his arms in an attempt to alert his classroom that he was being left in the hallway however Staff B does not notice he is being left behind & is unaware he has been left until alerted by office staff at least 12 minutes later. Staff B observed on video entering her classroom & closing door while children remain in hallway. Direct Forfeiture Assessed 1/4/24. Included in an Order/Direct Forfeiture issued on 6/7/24. | Violation |
| Description: 251.055(1)(a) — Supervision Of Children | ||
| 2024-07-01 | On 6/26/24 per review of video footage & staff interviews Staff B fails to have a list of the names of the 7 children in her care & fails to track the children when leaving the building & again when taking a different group of children back inside the building. Staff A has an inaccurate list of the children in his care. On 7/1/24 licensors observe a group of children arriving at the center via school bus being walked to the Raccoon classroom without the use of any method of tracking. Direct Forfeiture Assessed on January 1, 2024. Included in an Order/Direct Forfeiture issued on 6/7/24. | Violation |
| Description: 251.055(1)(f) — Child Tracking Procedure | ||
| 2024-07-01 | Staff B was not free of non-classroom duties when counted in meeting the staff-to-child ratios. Staff B was alone caring for a group of 7 children during which time she did a load of laundry consisting of children's swimwear and towels and kept the 7 children from going outside with the rest of the classroom so they could all clean the classroom per observation of video footage and per the report of Staff A. | Violation |
| Description: 251.055(2)(L) — Staff-To-Child Ratios - Non-Classroom Duties | ||
| 2024-05-09 | No Violations found *** | Licensing |
| 2024-04-25 | No Violations found *** | Licensing |
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