Three Star Center License
✓ Licensed
First Step Child Care
Germanton, NC
· Stokes County
7384 NC HIGHWAY 8 SOUTH,
Germanton, NC 27019
Quick Facts
Capacity
54 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
3
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Contact Information
📞 (336) 591-9151
Licensed Three Star Center License
Active License
License Number
85000130
License Holder
FIRST STEP CHILD CARE OF GERMANTON NC LLC
License Issued
Mar 31, 2023
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - bldg 1(30) bldg 2(24)10% enrolled use facility up to 3 hrs/day; 25% enrolled must be 6 weeks to 2 yrs old
Reviews
SleepyMomma
2024-02-28 22:25:39
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months
These people are very money hungry. If you are a day late on payment they won’t let your child come in. They will also charge almost $40 for a late fee, even if you tell them you get paid the next day. They will not speak to you as a person, they are extremely judgmental. I donated to this school, helped with fundraisers, and was even told by her teacher my child was one of the best they’ve had. They charge almost $300 a week but pay the teachers there less then $12 an hour; even ones who have been there almost ten years. The assistant director, owns a bar and post men on facebook taking shots out of her crotch. The owner and assistant only want your money, and will neglect your child and repeatedly send them home. They left my child’s formula out and still gave it to them after hours, resulting in diarrhea. You will stand waiting for your child, but the teachers are too busy on the phone to even hear you say “helloooo, I’m here to pick up my child?”. And step fathers get looked at as if they are monsters. I will never use this provider ever again, I will only use corporate daycares- as they at least have an HR or a home office for complaints.
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About the Provider
We are dedicated to providing children with a warm, loving, consistent environment designed to foster physical, social, intellectual and emotional development while recognizing that each child is unique. Our agency strives to offer high-quality childcare services which are supportive and sensitive to parent/family needs and diversity:
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMonday - Friday 6AM-6PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-18 | Announced Inspection | No | |
| 2026-01-21 | Unannounced Inspection | No | |
| 2025-07-24 | Unannounced Inspection | No | |
| 2025-02-05 | Unannounced Inspection | Yes | |
| 2025-02-05 | Violation | 432 | GS 110-91(12);10A NCAC 09 .0509(1) |
| The center did not have developmentally appropriate equipment and materials accessible daily. There was no paper for children in the art center in space 4. | |||
| 2025-02-05 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The yellow swings have between 0 and 3 inches of sand underneath. | |||
| 2025-02-05 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The cardboard blocks were in disrepair in space 4. | |||
| 2025-01-29 | Unannounced Inspection | No | |
| 2024-11-15 | Unannounced Inspection | No | |
| 2024-09-18 | Unannounced Inspection | Yes | |
| 2024-09-18 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. The schedule was not posted in space 3. | |||
| 2024-09-18 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The activity plan was dated for last week in space 3. | |||
| 2024-09-18 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. The center uses styrofoam cups for lunch and snack in the one- and two-year-old classrooms. | |||
| 2024-09-18 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. On new staff person did not complete CPR within 90 days of hire. | |||
| 2024-08-28 | Unannounced Inspection | No | 0324-016A |
| 2024-06-18 | Unannounced Inspection | No | 0324-016A |
| 2024-05-07 | Unannounced Inspection | No | 0324-016A |
| 2024-03-14 | Unannounced Inspection | No | 0324-016A |
| 2024-03-06 | Unannounced Inspection | Yes | 0324-016A |
| 2024-03-06 | Violation | 494 | .0511(b)(4) |
| Caregiver did not make provision for constructive guidance and setting limits that the child can understand and that foster the child's ability to be self-disciplined. A staff member did not recognize, or meet the needs of children's development when a group of one-year-old children were expected to sit down, remain in one specific location, for an extended period of time, while the staff member cleaned the classroom and attended to other classroom tasks. | |||
| 2024-03-06 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The provided failed to complete an incident report when a child was injured while in care. | |||
| 2024-03-06 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. A staff member grabbed a one-year-old child by the arms in a rough manner, while repeatedly transitioning the child to a designated area, in a seated position that resulted in a child's marks/bruises. A staff member grabbed a group of one-year-old children by their arms, placed children in a seated position, in a rough manner during a transition. | |||
| 2024-03-06 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. Staff failed to ensure children's physical needs and a child sustained injuries. | |||
| 2024-02-15 | Unannounced Inspection | Yes | |
| 2024-02-15 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The sand on playground 3 surrounding the slide was 4 inches in some areas instead of the required 9 inches. | |||
| 2024-01-03 | Unannounced Inspection | No | 1223-264A |
| 2023-08-02 | Unannounced Inspection | Yes | |
| 2023-08-02 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Two children were not signed in after arrival. This was corrected when the teacher signed the children in. | |||
| 2023-03-14 | Unannounced Inspection | Yes | |
| 2023-03-14 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The file for one child did not include a statement verifying the parent received a copy of the Summary of the Child Care Law. | |||
| 2023-03-14 | Violation | 501 | 10A NCAC 09 .0901(a) |
| Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child with a milk allergy was served water with lunch instead of a comparable substitute. | |||
| 2023-03-14 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent's authorization to administer emergency medication was dated 6/10/20 and not updated annually as required. | |||
| 2022-11-18 | Unannounced Inspection | No | |
| 2022-03-29 | Unannounced Inspection | Yes | |
| 2022-03-29 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Files for two staff employed more than 90 days did not have documentation of training in recognizing and responding to child maltreatment. | |||
| 2022-03-29 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival had not been documented for a three year old child in care during my walk-through. | |||
| 2022-03-29 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch on the playground for two-year-old children did not measure at least 6 inches in fall zones of the climbing structure. | |||
| 2022-03-29 | Violation | 856 | 10A NCAC 09 .0604(p) |
| The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Two tricycles on the playground for 3's to school age children had broken seats. | |||
| 2022-03-29 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of outdoor inspections have not been maintained since October 2021. | |||
| 2022-03-29 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Files for five staff did not include a statement verifying they received an annual review of the facility's EPR plan and/ or EMC plan. | |||
| 2022-03-29 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Files for five staff did not include an annual health questionnaire. | |||
| 2022-03-29 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The file for one staff (AW)did not contain emergency information. | |||
| 2022-03-29 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Six staff did not have current CPR and First Aid trainings. | |||
| 2022-03-29 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Files for four staff employed more than one year did not contain a current professional development plan and staff evaluation. | |||
| 2022-03-29 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. An emergency drill was not conducted between September and February. | |||
| 2022-03-29 | Violation | 1834 | .0801(b) |
| Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A medical action plan was not provided by the parent or doctor for a toddler who is known by the center to have allergies and a chronic medical condition. | |||
| 2022-03-29 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Each staff member's medical documents including health assessment, TB test, and health questionnaire were stored in the same file with all the staff's other personnel records. | |||
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