First Step Child Care
Quick Facts
Missing details such as transportation or rates? Suggest an update to help other families.
Reviews
These people are very money hungry. If you are a day late on payment they won’t let your child come in. They will also charge almost $40 for a late fee, even if you tell them you get paid the next day. They will not speak to you as a person, they are extremely judgmental. I donated to this school, helped with fundraisers, and was even told by her teacher my child was one of the best they’ve had. They charge almost $300 a week but pay the teachers there less then $12 an hour; even ones who have been there almost ten years. The assistant director, owns a bar and post men on facebook taking shots out of her crotch. The owner and assistant only want your money, and will neglect your child and repeatedly send them home. They left my child’s formula out and still gave it to them after hours, resulting in diarrhea. You will stand waiting for your child, but the teachers are too busy on the phone to even hear you say “helloooo, I’m here to pick up my child?”. And step fathers get looked at as if they are monsters. I will never use this provider ever again, I will only use corporate daycares- as they at least have an HR or a home office for complaints.
Write a Review
Write a review about First Step Child Care. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
About the Provider
Hours of Operation
- Days of Operation Monday–Friday
- Open HoursMonday - Friday 6AM-6PM
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-01-21 | Unannounced Inspection | No | |
| 2025-07-24 | Unannounced Inspection | No | |
| 2025-02-05 | Unannounced Inspection | Yes | |
| 2025-02-05 | Violation | 432 | GS 110-91(12);10A NCAC 09 .0509(1) |
| The center did not have developmentally appropriate equipment and materials accessible daily. There was no paper for children in the art center in space 4. | |||
| 2025-02-05 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The yellow swings have between 0 and 3 inches of sand underneath. | |||
| 2025-02-05 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The cardboard blocks were in disrepair in space 4. | |||
| 2025-01-29 | Unannounced Inspection | No | |
| 2024-11-15 | Unannounced Inspection | No | |
| 2024-09-18 | Unannounced Inspection | Yes | |
| 2024-09-18 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. The schedule was not posted in space 3. | |||
| 2024-09-18 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. The activity plan was dated for last week in space 3. | |||
| 2024-09-18 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. The center uses styrofoam cups for lunch and snack in the one- and two-year-old classrooms. | |||
| 2024-09-18 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. On new staff person did not complete CPR within 90 days of hire. | |||
| 2024-08-28 | Unannounced Inspection | No | 0324-016A |
| 2024-06-18 | Unannounced Inspection | No | 0324-016A |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Ask the Community
Connect, seek advice, share knowledge.
Nearby Providers
Looking for Child Care?