First Step Child Care - Germanton NC Three Star Center License

7384 HIGHWAY 8 SOUTH , GERMANTON NC 27019
(336) 591-9151
1 Review

About the Provider

Description: We are dedicated to providing children with a warm, loving, consistent environment designed to foster physical, social, intellectual and emotional development while recognizing that each child is unique. Our agency strives to offer high-quality childcare services which are supportive and sensitive to parent/family needs and diversity:

Program and Licensing Details

  • License Number: 85000130
  • Capacity: 54
  • Age Range: 0 through 12
  • State Rating: 3
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-08-02 Unannounced Inspection Yes
2023-08-02 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Two children were not signed in after arrival. This was corrected when the teacher signed the children in.
2023-03-14 Unannounced Inspection Yes
2023-03-14 Violation 114 GS 110-102
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The file for one child did not include a statement verifying the parent received a copy of the Summary of the Child Care Law.
2023-03-14 Violation 501 10A NCAC 09 .0901(a)
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. A child with a milk allergy was served water with lunch instead of a comparable substitute.
2023-03-14 Violation 1882 .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d)
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. A parent's authorization to administer emergency medication was dated 6/10/20 and not updated annually as required.
2022-11-18 Unannounced Inspection No
2022-03-29 Unannounced Inspection Yes
2022-03-29 Violation 1897 .1102(g)
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Files for two staff employed more than 90 days did not have documentation of training in recognizing and responding to child maltreatment.
2022-03-29 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. The time of arrival had not been documented for a three year old child in care during my walk-through.
2022-03-29 Violation 716 .0605(j)
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch on the playground for two-year-old children did not measure at least 6 inches in fall zones of the climbing structure.
2022-03-29 Violation 856 10A NCAC 09 .0604(n)
The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. Two tricycles on the playground for 3's to school age children had broken seats.
2022-03-29 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Documentation of outdoor inspections have not been maintained since October 2021.
2022-03-29 Violation 862 10A NCAC 09 .0802(a)
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Files for five staff did not include a statement verifying they received an annual review of the facility's EPR plan and/ or EMC plan.
2022-03-29 Violation 1034 .0701(a)
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Files for five staff did not include an annual health questionnaire.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
SleepyMomma Feb 28, 2024
I have used this provider for more than 6 months

These people are very money hungry. If you are a day late on payment they won’t let your child come in. They will also charge almost $40 for a late fee, even if you tell them you get paid the next day. They will not speak to you as a person, they are extremely judgmental. I donated to this school, helped with fundraisers, and was even told by her teacher my child was one of the best they’ve had. They charge almost $300 a week but pay the teachers there less then $12 an hour; even ones who have been there almost ten years. The assistant director, owns a bar and post men on facebook taking shots out of her crotch. The owner and assistant only want your money, and will neglect your child and repeatedly send them home. They left my child’s formula out and still gave it to them after hours, resulting in diarrhea. You will stand waiting for your child, but the teachers are too busy on the phone to even hear you say “helloooo, I’m here to pick up my child?”. And step fathers get looked at as if they are monsters. I will never use this provider ever again, I will only use corporate daycares- as they at least have an HR or a home office for complaints.

3 out of 5 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about First Step Child Care. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy:
ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Nearby Providers

London Head Start Walnut Cove, NC | (336) 591-7340 | 4.8 miles away
Hope Childcare Walnut Cove, NC | (336) 591-1150 | 4.9 miles away
New Life Center Walnut Cove, NC | (336) 591-3109 | 5 miles away
Walnut Cove Elementary Pre-k Walnut Cove, NC | (336) 591-4408 | 5.5 miles away
Poplar Springs Elementary Preschool King, NC | (336) 985-0234 | 6 miles away
Rainbow Child Care Center @ King King, NC | (336) 983-2024 | 6.7 miles away
First Baptist Child Development Center King, NC | (336) 983-9332 | 7.1 miles away
King Elementary School King, NC | (336) 983-5824 | 7.4 miles away
Calvary Baptist Preschool King, NC | (336) 983-4481 | 7.8 miles away
Kidz Community Childcare King, NC | (336) 983-8393 | 8.6 miles away
Mt. Olive Head Start King, NC | (336) 367-4993 | 9.2 miles away
Danbury Head Start Danbury, NC | (336) 593-8113 | 10.5 miles away
Pinnacle Elementary Preschool Pinnacle, NC | (336) 368-2990 | 12.7 miles away
Shoals Elementary Pre-k School Ready Pinnacle, NC | (336) 325-2518 | 16.3 miles away
Sandy Ridge Head Start Sandy Ridge, NC | (336) 871-2551 | 17.9 miles away