Countryside Child Care
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Contact Information
📞 (828) 396-2276Reviews
My daughter went here 30 years ago (loved it then) and now have a granddaughter going there(love it now). They have a great program for the kids and the teachers are amazing. Love knowing that they are so attentive to the kids and their needs.
We chose this program because we was told our child would receive preschool services. We found that the program was slipping our child into the other daycare rooms. We was told by the director guy this was happening because we pay out of pocket. She explained that the kids who get preK funding would receive services first and because of unexpected staff shortage our child was being placed outside the classroom. My husband discovered this was happening by waiting outside the classroom he dropped our child off in and watching the teachers walk her to another room once they thought my husband was gone. I would have never thought that it would matter how a facility was paid out of pocket or by NC preKprogam funds but the director told me they got put in the class first if they got PreK funds.10/4/22 I was given an hand written letter stating we owed 2 weeks. I was puzzled because I thought my husband had prepaid for the entire month. 10/4/22 I called the cellphone number on the paper and asked the owner if I could get a copy of our receipt or if she knew when my husband paid it so I could ensure it got paid right away. The owner told me “He is your husband, you ask him”. I asked if they kept records or had copies of the receipts and she said I’d have to ask Toni when she was back in the office. I called the office and Toni was out on a bus route. She demanded that I set up auto draft and said it’s mandatory for me to write down my personal account information on a printed tuition express application that would be stored at the office. 10/5/22 at drop off the owner showed me the filing cabinet they store the tuition express applications in. She couldn't find the blank application so she had to call Toni for help. I told the owner that I didn’t feel comfortable with my personal account numbers being stored on paper in a filing cabinet and auto drafted. The owner rolled her eyes at me and said I had no other option. Before 10/3/22 my husband had been allowed to pay out of pocket in person at the office. On 10/5/22 I offered the owner cash, debit, money order, cashiers check and asked for a user name and password for tuition express offering to login myself and pay electronically. The director said that Toni should have never taken our payments and the director called Toni “passive”. The director refused my payments. I was told by the secretary Toni that there is no room on the cloudspace to give parents a username and password for Tuition Express. I told her I wasn’t comfortable with this and she was understanding however I didn’t appreciate the way the owner degraded Toni in front of my five year old daughter. The level of unprofessionalism and lack of financial organization is observed for a business that’s been operating for so long. The buses also look very ran down, pavement is cracked and outside toys are faded and look unclean. I have many concerns. I only have a two star because the preschool teacher Pat has a masters degree and is very kind, Mrs Toni is always nice and the Cook is very friendly and upbeat. I am not sure how or why any staff would stay based on the way this owner treats them though.
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-07-09 | Unannounced Inspection | Yes | |
| 2026-07-09 | Violation | 540 | 10A NCAC 09 .0902(a) |
| An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. One child enrolled 7/9/26 did not have a completed feeding schedule. | |||
| 2026-07-09 | Violation | 1032 | 10A NCAC 09 .0701(a) |
| Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff rehired on 5/18/26 had a medical report dated 2/19/25. | |||
| 2026-07-09 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff employed on 5/18/26 had a TB test dated 2/19/25. | |||
| 2026-07-09 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One child enrolled on 12/29/25 did not have a health assessment on file. | |||
| 2026-07-09 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child enrolled on 12/29/25 did not have an immunization record on file. | |||
| 2026-07-09 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two current staff,employed on 4/7/25 and 9/1/21, were not listed on the facility rooster. | |||
| 2026-02-23 | Announced Inspection | No | |
| 2026-02-09 | Unannounced Inspection | No | 0126-305L |
| 2025-07-28 | Unannounced Inspection | Yes | |
| 2025-07-28 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. ) One staff employed on 4-7-25 had not completed First Aid training within the ninety day timeframe. | |||
| 2025-07-28 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff employed on 4-7-25 had not completed CPR training within the ninety day timeframe. | |||
| 2025-07-28 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff employed on 4-7-25 had not completed the training, and one staff employed on 2-24-25 did not complete the training until 7-20-25, in addition, one staff employed on 4-7-25 did not complete the training until 7-20-25. | |||
| 2025-07-22 | Unannounced Inspection | Yes | |
| 2025-07-22 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. | |||
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