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Child Care Center ✓ Licensed

Aa To Zz Child Care And Learning Center

Palmyra, PA · Lebanon County
817 E Arch St, Palmyra, PA 17078
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Quick Facts

Capacity
106 children
Languages
English, English
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (717) 838-5433
817 E Arch St
Palmyra, PA 17078
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✓ Licensed Child Care Center
Active License
License Number
CER-00253762
License Issued
May 31, 2026
Active Through
May 31, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 9

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About the Provider

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We believe we can make the world a better place one child at a time! We have been entrusted with a great responsibility in caring for them. At Aa to Zz, Inc. we strive to love and nurture the children while providing them with opportunities to enhance their cognitive, social, and emotional growth. Our objective is to encourage the growth of the whole child through developmentally appropriate, hands-on activities and experiences in a positive, safe, and nurturing environment.

Hours of Operation

  • Monday6:30 AM - 6:00 PM
  • Tuesday6:30 AM - 6:00 PM
  • Wednesday6:30 AM - 6:00 PM
  • Thursday6:30 AM - 6:00 PM
  • Friday6:30 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-02-02 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 2/19/26 it was observed that there was a broken chair on the preschool playground, creating a pinch hazard for children.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The broken chair was removed from the preschool playground on 2/19/26 to eliminate the pinch hazard. The playground was checked to ensure all other equipment was in good repair and safe for children's use.
2026-02-02 Renewal 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: On 2/19/26 it was observed that the refrigerator in the kitchen did not have a thermometer.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
A working thermometer was placed in the refrigerator on 2/20/26 to ensure the temperature can be properly monitored and maintained at 45 degrees F or below. The temperature
2026-02-02 Renewal 3270.121(b) - Given parents in writing Compliant - Finalized

Regulation: 3270.121(b)

Description: Given parents in writing

Noncompliance Area: On 2/19/26 it was observed that policies regarding transportation were not present in the parent handbook.

Correction Required: At the time of enrollment, a parent shall receive in writing the facility's general daily schedule, hours for which care is provided, fees, responsibilities for meals, clothing, health policies, supervision policies, night care policies, dismissal policies, transportation and pick-up arrangements.

Provider Response: (Contact the State Licensing Office for more information.)
A transportation policy was added to our new parent handbook. The transportation section was submitted to the licensor via email on 3/4/26.
2026-02-02 Renewal 3270.123(a) - Signed Compliant - Finalized

Regulation: 3270.123(a)

Description: Signed

Noncompliance Area: On 2/19/26 it was observed that the agreement forms for children 1, 2, 3, 4, 5, 6, 7, and 8 did not have an operator signature.

Correction Required: An agreement shall be signed by the operator and the parent.

Provider Response: (Contact the State Licensing Office for more information.)
The agreement forms for children 1 through 8 were updated with the operators signature on 2/19/26 and sent to the licensor on 3/3/26.
2026-02-02 Renewal 3270.124(e) - Written emergency plan posted Compliant - Finalized

Regulation: 3270.124(e)

Description: Written emergency plan posted

Noncompliance Area: On 2/19/26 it was observed that the facility emergency transportation plan was not posted in the Library.

Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children.

Provider Response: (Contact the State Licensing Office for more information.)
The facility emergency transportation plan was posted in the Library on 2/19/26.
2026-02-02 Renewal 3270.166(4) - Bottles labeled Compliant - Finalized

Regulation: 3270.166(4)

Description: Bottles labeled

Noncompliance Area: On 2/19/26 it was observed that bottles were not labeled in the infant classroom.

Correction Required: Disposable nursers and bottles shall be labeled with the child's name.

Provider Response: (Contact the State Licensing Office for more information.)
All bottles in the infant classroom were labeled with the child's name. The parent was reminded of the importance of labeling any new items they bring to the center.
2026-02-02 Renewal 3270.171(b)/3270.171(c) - Safe pick-up and drop-off in writing/Safe routes posted Compliant - Finalized

Regulation: 3270.171(b)/3270.171(c)

Description: Safe pick-up and drop-off in writing/Safe routes posted

Noncompliance Area: On 2/19/26 it was observed that pick up and drop off procedures were not posted in a conspicuous location.

Correction Required: Safe pedestrian crossways, pick-up and drop-off points and bike routes shall be appropriately determined in the vicinity of the facility and communicated to the children and parents in writing. Written notification of safe routes shall be posted by the operator at a conspicuous location in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
The pick-up and drop-off procedures were posted on our parent board on 2/20/26. A detailed plan was created and clearly displayed. Staff and parents have been informed of the procedures, which outline step-by-step morning drop-off, afternoon pick-up, and important safety reminders to ensure the safety of all children.
2026-02-02 Renewal 3270.34(a)(6) - Staff evaluations Compliant - Finalized

Regulation: 3270.34(a)(6)

Description: Staff evaluations

Noncompliance Area: On 2/19/26 it was observed that staff persons 1, 2, and 3 did not have an evaluation completed in the previous 12 months.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Provider Response: (Contact the State Licensing Office for more information.)
One classroom evaluation form for one of the staff members from June 2025 was located and placed in the staff file. Classroom evaluations for the other two staff members were completed and added to their files to ensure that all staff now have written evaluations within the previous 12 months.
2026-02-02 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: On 2/19/26 it was observed that the first aid kit in the van did not include soap.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
The soap container was refilled and returned to the first aid kit on the day of inspection.
2026-02-02 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: On 2/19/26 it was observed that 2 metal spikes were protruding from the retaining boards on the school age playground, posing a tripping or impalement hazard.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The two metal spikes that were protruding from the retaining boards were hammered down securely into the base so that they are no longer protruding.
2026-02-02 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: On 2/19/26 it was observed that there was peeling paint at the facility. Peeling paint was observed in the Older Toddler classroom. CORRECTED ON SITE. Peeling paint was observed on the exterior wall of the building on the preschool playground.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
The peeling paint observed in the Older Toddler classroom was corrected on site on 2/19/26. The peeling paint observed on the exterior wall of the building on the preschool playground was repaired on 3/9/26. The damaged area was scraped and repainted to ensure there is no peeling or damaged paint.
2025-12-03 Allocated Unannounced Monitoring Allocated Unannounced Monitoring Compliant - Finalized
2025-02-13 Renewal 3270.133(7)(v)/3270.133(7)(vi) - Date of administration/Time of administration Compliant - Finalized

Regulation: 3270.133(7)(v)/3270.133(7)(vi)

Description: Date of administration/Time of administration

Noncompliance Area: On 2/13/25, it was observed that child medication logs were not filled out completely. The medication log for child 7 did not include times to administer the medication. The medication log for child 8 did not include dates to administer the medication.

Correction Required: A medication log shall include the date of administration. A medication log shall include the time of administration.

Provider Response: (Contact the State Licensing Office for more information.)
Both parents were asked to specify the times/dates for administering medication at drop-off the following morning.
2025-02-13 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: On 2/13/25, it was observed that staff health assessments were not updated timely. Staff person 1 had a health assessment on file that expired on 9/12/24 that was not updated until 10/19/24.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
During the transition from the previous director to myself, it became clear that this staff member's health assessment had expired. We took immediate action, and she scheduled the earliest available doctor's appointment to have it updated as soon as possible.
2025-02-13 Renewal 3270.192(5) - Two written references Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: On 2/13/25, it was observed that staff person 3 only had 1 written nonfamily reference on file. CORRECTED ON SITE.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Another staff member, who has worked with her for the past year, wrote a reference letter, which was immediately placed in her file.
2025-02-13 Renewal 3270.21/3270.66(a) - General Health and Safety/Locked or inaccessible Compliant - Finalized

Regulation: 3270.21/3270.66(a)

Description: General Health and Safety/Locked or inaccessible

Noncompliance Area: On 2/13/25, it was observed that the mop bucket with cleaning water was accessible to children in the cubby area of the preschool classroom. CORRECTED ON SITE.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
The mop bucket was immediately stored in a secure area away from children.
2025-02-13 Renewal 3270.31(e)(4)(i) - Age and Training Compliant - Finalized

Regulation: 3270.31(e)(4)(i)

Description: Age and Training

Noncompliance Area: On 2/13/25, it was observed that Staff person 1 did not update their Pediatric first aid/CPR before it expired. Staff person 1 had a first aid/CPR training on file that expired on 10/31/24 that was not updated until 11/7/24.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification.

Provider Response: (Contact the State Licensing Office for more information.)
During the transition from the previous director to myself, it was noticed that this staff member's CPR certification had expired. We addressed the issue promptly and enrolled her in the next available CPR class to ensure she was recertified as soon as possible.
2025-02-13 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: On 2/13/25, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a child abuse clearance dated 9/22/24 which was after their start date.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL.

Provider Response: (Contact the State Licensing Office for more information.)
This issue was previously corrected, as we had received the clearance a few months before the inspection when it was noticed.
2024-12-30 Complaints- Legal Location 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: On 1/8/24, it was confirmed through staff interview that staff persons 1 and 2 were unaware of the whereabouts of a child in their primary group and could not find them upon parent pick up. Child was found in the attached classroom bathroom.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
All center staff have completed three supervision training sessions and received coaching from the center director. Additionally, the director has implemented hourly face-to-name check-ins, which she personally verifies. To improve supervision, the center has also delayed combining classrooms in the evening, ensuring fewer children are in each room to help teachers maintain better supervison.
2024-05-01 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 5/1/24 damaged equipment was observed at the facility. The carpet was torn in the preschool classroom causing an entanglement/tripping hazard. CORRECTED ON SITE. The hose box lid was cracked on the toddler playground causing a pinching hazard.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The trim from the carpet was cut off to reduce the hazard. A new hose box was purchased and the old one removed. The new hose box will be at the center by 05/20/2024.
2024-05-01 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: On 5/1/24, it was observed that the emergency contact form for child 1 did not include addresses for the persons to whom the child may be released to.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
The parent of the child added the missing information to the forms.
2024-05-01 Renewal 3270.133(7)(iii)/3270.133(7)(iv) - Refrigeration required/Amount to administer Compliant - Finalized

Regulation: 3270.133(7)(iii)/3270.133(7)(iv)

Description: Refrigeration required/Amount to administer

Noncompliance Area: On 5/1/24, it was observed that the medication log for child 2 did not indicate whether the medication required refrigeration or the dosage amount.

Correction Required: A medication log shall include a requirement for refrigeration of medication. A medication log shall include the amount of medication administered.

Provider Response: (Contact the State Licensing Office for more information.)
All missing information was added by the child's parent to ensure that the medication is administered correctly, should it be needed.
2024-05-01 Renewal 3270.133(7)(v) - Date of administration Compliant - Finalized

Regulation: 3270.133(7)(v)

Description: Date of administration

Noncompliance Area: On 5/1/24, it was observed that the medication log for child 3 did not indicate the dates the medication should be administered.

Correction Required: A medication log shall include the date of administration.

Provider Response: (Contact the State Licensing Office for more information.)
The proper dates were added to the medication log
2024-05-01 Renewal 3270.182(5) - Consent for administration of minor first-aid required prior to admission Compliant - Finalized

Regulation: 3270.182(5)

Description: Consent for administration of minor first-aid required prior to admission

Noncompliance Area: On 5/1/24, it was observed that the emergency contact form for child 1 did not have signed parental consent for administration of first aid.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Provider Response: (Contact the State Licensing Office for more information.)
The child's parent signed the emergency contact in the correct places.
2024-05-01 Renewal 3270.21/3270.76 - General Health and Safety/Building Surfaces Compliant - Finalized

Regulation: 3270.21/3270.76

Description: General Health and Safety/Building Surfaces

Noncompliance Area: On 5/1/24 it was observed that there were hazards on the playground outside the Pre K classroom. The metal spikes holding down the railroad ties were observed to be protruding causing a tripping or impalement hazard. The railroad tie on the left side of the mulch area was observed to be very soft in the middle. posing a foot entrapment or tripping hazard.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The spikes were hammered in 05/13/2024 and the railroad tie is being replaced. All tripping hazards will be taken care of by 05/24/2024.
2024-05-01 Renewal 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 5/1/24, it was observed that staff person 1 had been employed as the cook for longer than 90 days and did not have record of completed Mandated Reporter Training on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).

Provider Response: (Contact the State Licensing Office for more information.)
The staff took the mandated reporter training and proof was sent on 05/09/2024
2024-05-01 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: On 5/1/24, it was observed that toxics were accessible to children. Diaper creams were observed to be stored in the unlocked cabinet, under the changing table. in the infant room. Sunscreen was observed to be accessible in the Pre K classroom on the desk, in the bag on the floor, and in the basket near the cubby room.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
A child lock was installed on the door to ensure that the infants are unable to get the doors open.
2024-05-01 Renewal 3270.75(c) - Has all items Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: On 5/1/24, it was observed that the first aid kit in the Young Toddler classroom was missing rubber gloves. CORRECTED ON SITE.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Gloves were added to the first aid kit.
2024-05-01 Renewal 3270.76/3270.77(a) - Building Surfaces/No peeling paint or plaster Compliant - Finalized

Regulation: 3270.76/3270.77(a)

Description: Building Surfaces/No peeling paint or plaster

Noncompliance Area: On 5/1/24, it was observed that there was peeling paint in the facility. Peeling paint was observed behind the table in the eating area in the infant classroom. Peeling paint was observed on the wall and windowsill in the eating area in the young toddler classroom. Peeling paint was observed on the door to the library in the Pre K classroom.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
The director reached out to maintenance to have the chipped paint sanded down and painted over. This will be done by 05/17/2024
2024-03-13 Complaints- Legal Location 3270.67(c) - No insects or rodents Compliant - Finalized

Regulation: 3270.67(c)

Description: No insects or rodents

Noncompliance Area: On 3/14/24, it was observed that there were mouse droppings in the kitchen on the open shelving and under the sink. Mouse droppings were also observed on the floor in the school age and older toddler classrooms.

Correction Required: Evidence of infestation of insects or rodents in the facility is not permitted.

Provider Response: (Contact the State Licensing Office for more information.)
The director has been in contact with Orkin about the issue. There have been traps placed periodically on the outside of the building, as well as sealant placed on holes and cracks. Orkin comes on a monthly and as needed basis to assess if there is anything else that needs to be done. Extra cleaning will be done to ensure there are as few crumbs and food as possible.
2024-01-26 Unannounced Monitoring Unannounced Monitoring Compliant - Finalized
2024-01-10 Unannounced Monitoring 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB Compliant - Finalized

Regulation: 3270.151(a)/3270.151(c)(2)

Description: 12 months prior to service and every 24 months thereafter/Mantoux TB

Noncompliance Area: On 10/19/23 it was observed that staff health assessments were not on file before starting employment. Continued non-compliance was observed on 1/10/24. Staff person 5 was currently employed as the cook and did not have a health assessment or TB test on file.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 5 was able to receive a copy of his health assessment from his doctor's office. He was not allowed to return to work until the physical and TB test was returned.
2023-12-06 Unannounced Monitoring 3270.113(e) - Restraints prohibited Compliant - Finalized

Regulation: 3270.113(e)

Description: Restraints prohibited

Noncompliance Area: On 12/6/23, it was observed that child 1 was restrained in a crib from 7:45 until 8:20 AM. The child was an infant who was awake for the duration of this time.

Correction Required: A facility person may not restrain a child by using bonds, ties or straps to restrict a child's movement or by enclosing the child in a confined space, closet or locked room. The prohibition against restraining a child does not apply to the use of adaptive equipment prescribed for a child with special needs.

Provider Response: (Contact the State Licensing Office for more information.)
The director spoke to staff about splitting up the room or going to another room in order to ensure the safety of the infant and to keep them from being in a confined space for more than the time it takes to relocate.
2023-12-06 Unannounced Monitoring 3270.52 - Mixed Age Level Compliant - Finalized

Regulation: 3270.52

Description: Mixed Age Level

Noncompliance Area: On 12/6/23, it was observed that the facility was out of ratio between 7:45 AM and 8:00 AM. Continued Non-Compliance from 11/3/23. Staff person 1 was observed in the preschool classroom with 11 preschool age children. Ratio for this group should have been 1 adult to 10 children. 13 children (1 infant and 12 young and older toddlers) were observed in the toddler classroom. Staff person 2 stated that their primary care group was 1 infant and 3 younger toddlers. Staff person 3 was responsible for the remaining 9 young and older toddlers. Ratio for staff person 3 should have been 1 adult to 5 children.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). A Facility representative will attend Existing Provider Orientation.

Provider Response: (Contact the State Licensing Office for more information.)
Director will ensure schedule compensates for the number of children in the building. The director will shift as needed and keep track of how many children are in the building at what time. Director will attend Existing Provider Orientation.
2023-12-06 Unannounced Monitoring 3270.52 - Mixed Age Level Compliant - Finalized

Regulation: 3270.52

Description: Mixed Age Level

Noncompliance Area: On 12/6/23, it was observed that the facility was out of ratio between 7:45 AM and 8:00 AM. Continued Non-Compliance from 11/3/23. Staff person 1 was observed in the preschool classroom with 11 preschool age children. Ratio for this group should have been 1 adult to 10 children. 13 children (1 infant and 12 young and older toddlers) were observed in the toddler classroom. Staff person 2 stated that their primary care group was 1 infant and 3 younger toddlers. Staff person 3 was responsible for the remaining 9 young and older toddlers. Ratio for staff person 3 should have been 1 adult to 5 children.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). The legal entity must submit documentation in a format approved by DHS proving that the facility is maintaining the required staff:child ratios at all times. The legal entity will confirm continuing compliance by sending copies of the documentation to the Central Region Office on a weekly basis for a period of three months after DHS approves the documentation format.

Provider Response: (Contact the State Licensing Office for more information.)
The director reached out to parents about ensuring the teachers are aware that they have dropped off their children in the room. The staff will call out to let the director and other staff know they are over ratio. The facility will complete 3 months of ratio tracking sheets to be submitted each week.
2023-12-06 Unannounced Monitoring 3270.52 - Mixed Age Level Compliant - Finalized

Regulation: 3270.52

Description: Mixed Age Level

Noncompliance Area: On 12/6/23, it was observed that the facility was out of ratio between 7:45 AM and 8:00 AM. Continued Non-Compliance from 11/3/23. Staff person 1 was observed in the preschool classroom with 11 preschool age children. Ratio for this group should have been 1 adult to 10 children. 13 children (1 infant and 12 young and older toddlers) were observed in the toddler classroom. Staff person 2 stated that their primary care group was 1 infant and 3 younger toddlers. Staff person 3 was responsible for the remaining 9 young and older toddlers. Ratio for staff person 3 should have been 1 adult to 5 children.

Correction Required: When children are grouped in mixed age levels, the age of the youngest child in the group determines the staff:child ratio and maximum group size in accordance with the requirements in § 3270.51 (relating to similar age level). The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
The director reached out to parents about ensuring the teachers know that they have dropped their child(ren) off in the room. The staff will call out to let director or other staff know they are over ratio.
2023-11-03 Unannounced Monitoring 3270.134(a) - Child's hands washed Compliant - Finalized

Regulation: 3270.134(a)

Description: Child's hands washed

Noncompliance Area: On 11/3/23 it was observed that children's hands were not washed after diaper changes in the young toddler classroom. Staff person 4 was observed changing 3 consecutive diapers without washing each child's hands.

Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 4 was spoken to about ensuring that she and the children wash hands after each diaper changes.
2023-11-03 Unannounced Monitoring 3270.152 - Adult Hygiene Compliant - Finalized

Regulation: 3270.152

Description: Adult Hygiene

Noncompliance Area: On 11/3/23, it was observed that staff hands were not washed after diaper changes in the young toddler classroom. Staff person 4 was observed completing 3 consecutive diaper changes without washing their hands after each child.

Correction Required: A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 4 was spoken to about ensuring that she and the children wash hands after each diaper changes.
2023-11-03 Complaints- Legal Location 3270.51/3270.52 - Similar Age Level/Mixed Age Level Non Compliant - Finalized

Regulation: 3270.51/3270.52

Description: Similar Age Level/Mixed Age Level

Noncompliance Area: On 11/3/23 it was observed that ratio was not met in the facility. At 7:50 AM it was observed that there were 12 children observed in the toddler classroom (2 infants, 4 young toddlers, and 6 older toddlers) with staff person 3 and 4. Staff ratio should have been 1 adult to 4 children. At 7:50 AM it was observed that there were 30 children in the school age classroom (9 preschoolers and 21 school age children) with staff person 1 and 2. Staff ratio should have been 1 adult to 10 children.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30. The required staff:child ratios must be maintained at all times.

Provider Response: (Contact the State Licensing Office for more information.)
More staff were brought in to cover the ratios. Parents were asked to either stay with their child or take their child home until staffing was in place to comply with ratios.
2023-11-03 Unannounced Monitoring 3270.61(h) - Exceeding Capacity Compliant - Finalized

Regulation: 3270.61(h)

Description: Exceeding Capacity

Noncompliance Area: On 11/3/23, it was observed that there were 30 children present in the school age classroom where the measured capacity is 21.

Correction Required: The capacity established for an indoor space may not be exceeded.

Provider Response: (Contact the State Licensing Office for more information.)
Children will be moved into the outdoor space (weather permitting) or split into multiple spaces to ensure room capacity is not exceeded.
2023-10-19 Renewal 3270.102(a) - Clean and good repair Non Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 10/19/23, it was observed that the white couch int he One's classroom was torn on the armrests.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
The couch was removed from the center completely.
2023-10-19 Renewal 3270.123(a)(4) - Arrival/departure times Non Compliant - Finalized

Regulation: 3270.123(a)(4)

Description: Arrival/departure times

Noncompliance Area: On 10/19/23, it was observed that there were not arrival/departure times on the agreement forms for child 2 and 4.

Correction Required: An agreement shall specify the child's arrival and departure times.

Provider Response: (Contact the State Licensing Office for more information.)
Times were added to the contracts.
2023-10-19 Renewal 3270.124(b)(3) - Parent home/work address, phone Non Compliant - Finalized

Regulation: 3270.124(b)(3)

Description: Parent home/work address, phone

Noncompliance Area: On 10/19/23, it was observed that parent work phone number was not listed on the emergency contact form for child 4.

Correction Required: Emergency contact information must include the home and work addresses and telephone numbers of the enrolling parent.

Provider Response: (Contact the State Licensing Office for more information.)
The work phone number was added to the emergency contact.
2023-10-19 Renewal 3270.124(b)(7) - Name/address/phone release person Non Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: On 10/19/23, it was observed that addresses for release persons were not on the emergency contact form for child 4.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
Addresses were added to the emergency contact.
2023-10-19 Renewal 3270.133(7)(iii)/3270.133(7)(v) - Refrigeration required/Date of administration Non Compliant - Finalized

Regulation: 3270.133(7)(iii)/3270.133(7)(v)

Description: Refrigeration required/Date of administration

Noncompliance Area: On 10/19/23 it was observed that the medication log for child 10 was incomplete. The medication log did not indicate the dates to administer and whether the medication required refrigeration.

Correction Required: A medication log shall include a requirement for refrigeration of medication. A medication log shall include the date of administration.

Provider Response: (Contact the State Licensing Office for more information.)
Dates were added to the medication log. Indications of whether the medication needed refrigerated or not were also added.
2023-10-19 Renewal 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Non Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: On 10/19/23, it was observed that staff person 6 did not have completed Health and Safety training or pediatric first aid and CPR training on file. I was stated by management staff that staff person 6 drives the bus by themselves. Staff persons may not work alone without completion of Health and Safety training or pediatric first aid and CPR training.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 6 has begun their health and safety and will have it completed no later than 11/10/2023. First aid and CPR will be completed no later than 11/16/2023. Staff person 6 will not work alone with children until trainings are complete.
2023-10-19 Renewal 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB Non Compliant - Finalized

Regulation: 3270.151(a)/3270.151(c)(2)

Description: 12 months prior to service and every 24 months thereafter/Mantoux TB

Noncompliance Area: On 10/19/23 it was observed that staff health assessments were not on file before starting employment. Staff person 4 was currently employed with children and did not have a health assessment or TB test on file. Staff person 5 was currently employed as the cook and did not have a health assessment or TB test on file. Staff person 6 was currently employed as the bus driver and did not have a health assessment or TB test on file.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department

Provider Response: (Contact the State Licensing Office for more information.)
Staff 4 no longer works at Kids and Company. Staff person 5 and 6 made appointments with their health care provider. Staff person 5 has an appointment 11/17/2023. Staff person 6 has an appointment 11/16/2023.
2023-10-19 Renewal 3270.192(5) - Two written references Non Compliant - Finalized

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: On 10/19/23, it was observed that staff person 4 and 6 were currently employed with children did not have 2 written nonfamily references on file.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 4 has resigned. Staff person 6 obtained both references and they were added to their file.
2023-10-19 Renewal 3270.21 - General Health and Safety Non Compliant - Finalized

Regulation: 3270.21

Description: General Health and Safety

Noncompliance Area: On 10/19/23, it was observed that the used water cups from snack time were stored in a plastic bin on the floor beside the sink counter in the One's classroom. A one year old child was observed drinking out of at least 4 different cups in the bin without intervention.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
The water cups were moved from their position on the floor and placed on a counter top out of reach of the children.
2023-10-19 Renewal 3270.27(c) - Training regarding plan Non Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: On 10/19/23, it was observed that staff person 6 was working alone with children as the bus driver and did not have record of completion of Emergency Plan training on file. Staff person 6 may not work alone until Emergency Plan training is completed.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 6 read over the Emergency plan. They signed the ER Plan training form.
2023-10-19 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Non Compliant - Finalized

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: On 10/19/23, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 1 had a state police clearance on file that expired on 4/20/23 that was not updated until 5/22/23. Clearances must be updated every 60 months. Staff person 1 had a FBI clearance on file that expired on 4/25/23 that was not updated until 10/18/23. Clearances must be updated every 60 months. Staff person 1 had a child abuse clearance on file that expired on 5/1/23 that was not updated. Clearances must be updated every 60 months. Staff person 1 may not work until child abuse clearance is updated. Staff person 1 had a Mandated Reporter training on file that expired on 8/9/23 that was not updated until 10/4/23. Mandated Reporter Training must be updated every 60 months. Staff person 4 did not have a State Police clearance or provisional paperwork on file verifying it was submitted. Clearances or Provisional Paperwork must be on file before starting employment with children. Staff person 4 may not work until completed State Police clearance is on file. Staff person 3 did not have a NSOR (National Sex Offender Registry) certificate on file and had been employed longer than 90 days. All clearances must be completed and on file within 45 days of employment with children. Staff person 3 may not work with children until NSOR certificate is on file. Continued non-compliance from 8/1/23. Staff person 4 has clearances on file that indicate they are suitable for work with children, but misdemeanors are present and the clearances were not submitted for review by the regional office. Staff person 4 may not work unsupervised with children until clearances are reviewed. Staff person 6 was observed to be employed by the facility and did not have a NSOR certificate on file. Staff Person 6 may not work with children until the NSOR certificate is on file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1, 3, 4, and 6 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1, 3, 4, and 6, --- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 obtained all of their clearances and mandated reporter training. Staff 3 and Staff 4 are no longer employed at Kids and Company. Staff 6 brought in their NSOR and it is up to date. Staff person 5 was the staff with the misdemeanors present. Their clearances along with their rap sheet were sent for review.
2023-10-19 Renewal 3270.36(b)(5)/3270.192(2)(ii) - HS/GED + 2 yrs/Exp, educ., training prior to facility Non Compliant - Finalized

Regulation: 3270.36(b)(5)/3270.192(2)(ii)

Description: HS/GED + 2 yrs/Exp, educ., training prior to facility

Noncompliance Area: On 10/19/23, it was observed that staff person 6 was employed as the bus driver who drives the school age students alone. Staff person must be at least Assistant Group Supervisor qualified and did not have verification of education or experience on file to meet the requirements for Assistant Group Supervisor.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children. A facility person's record shall include verification of child care experience, education and training prior to service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person 6 brought in their verification of education as requested. They're now in their file.
2023-10-19 Renewal 3270.75(c) - Has all items Non Compliant - Finalized

Regulation: 3270.75(c)

Description: Has all items

Noncompliance Area: On 10/19/23, it was observed that the first aid kit in the 2's classroom did not contain rubber gloves. CORRECTED ON SITE.

Correction Required: A first-aid kit must contain the following: soap, an assortment of adhesive bandages, sterile gauze pads, tweezers, tape, scissors and disposable, nonporous gloves.

Provider Response: (Contact the State Licensing Office for more information.)
Gloves were placed in the first aid kit.
2023-10-19 Renewal 3270.76 - Building Surfaces Non Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: On 10/19/23, it was observed that there was a visible layer of dirt that could be scraped off with a finger on the vent covers by the exit doors in the School Age, Preschool, and PreK classrooms.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
All vents were cleaned with a dry brush.
2023-10-19 Renewal 3270.76/3270.77(a) - Building Surfaces/No peeling paint or plaster Non Compliant - Finalized

Regulation: 3270.76/3270.77(a)

Description: Building Surfaces/No peeling paint or plaster

Noncompliance Area: On 10/19/23 it was observed that there was peeling paint in the facility. Peeling Paint was observed on the wall by the hallway door, in the 2's classroom. Peeling Paint/splintering wood was observed on the green half door between the one's and two's classrooms.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards. Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
All surfaces with peeling paint were painted and/or covered.
2023-08-02 Allocated Unannounced Monitoring 3270.102(c) - Outdoor equip.- protective surfacing Non Compliant - Finalized

Regulation: 3270.102(c)

Description: Outdoor equip.- protective surfacing

Noncompliance Area: On 8/2/23, it was observed that there was not sufficient surfacing material under the embedded playground equipment on the preschool/school age side of the playground.

Correction Required: Outdoor equipment that requires embedded mounting must be mounted over a loose-fill or unitary playground protective surface covering that meets the recommendations of the United States Consumer Product Safety Commission. The equipment must be anchored firmly and be in good repair.

Provider Response: (Contact the State Licensing Office for more information.)
Director has reached out to lawn service on 8/2/2023. Our landscaper will provide new mulch by Sept. 1st. Once it is completed, Director shall provide pictures.
2023-08-02 Allocated Unannounced Monitoring 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety Non Compliant - Finalized

Regulation: 3270.14/3270.21

Description: Pertinent Laws & Regulations/General Health and Safety

Noncompliance Area: On 8/2/23, it was observed that requirements for health and safety training were not followed. Staff person 2 had been employed for longer than 90 days and did not have verification of the required Health and Safety training on file. Staff person 1 was in their provisional hire period and did not have health and safety training and first aid/CPR training on file and were observed working alone with children in the school age classroom.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children.

Provider Response: (Contact the State Licensing Office for more information.)
Director will provide copy of Health and Safety training to DHS representative.
2023-08-02 Allocated Unannounced Monitoring 3270.32(a) - Comply with CPSL Non Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 8/2/23, it was observed that CPSL (Child Protective Services Law) was not followed. Staff person 3 had been employed for longer than 45 days and did not have a NSOR (National Sex Offender Registry) certificate on file. Staff person 3 was observed working alone with the infants and the young toddlers. Not Corrected 10/23/23 Staff person 2, who is it their provisional hire period was observed working alone in the school age classroom and did not have completed Mandated Reporter training on file.-Corrected

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 3 may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee.

Provider Response: (Contact the State Licensing Office for more information.)
Director will provide copy of NSOR clearance for staff person 3. Staff person 2 was requested to bring in mandated reporter certificate but has not done so. they resigned on 8/21/23.
2023-08-02 Allocated Unannounced Monitoring 3270.33(a)/3270.192(2)(iv) - Each staff person meets quals/Transcript, diploma and letters Non Compliant - Finalized

Regulation: 3270.33(a)/3270.192(2)(iv)

Description: Each staff person meets quals/Transcript, diploma and letters

Noncompliance Area: On 8/1/23, it was observed that staff person 1 did not have verification of education on file. Staff person 1 was functioning as an Assistant Group Supervisor and was observed working alone in the school age classroom.

Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing. A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity.

Provider Response: (Contact the State Licensing Office for more information.)
Director will provide copy of education along with the POC.
2023-01-31 Renewal Renewal Compliant - Finalized
2023-01-06 Initial review 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: On 1/6/23, it was observed that the play washer and dryer in the dramatic play area was chipped and splintering.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Washer and dryer was removed from classroom.
2023-01-06 Initial review 3270.111(a) - Written plan Compliant - Finalized

Regulation: 3270.111(a)

Description: Written plan

Noncompliance Area: On 1/6/23, it was observed that the daily schedule of activities was not posted in the Kindergarten and Pre K classrooms. CORRECTED 1/9/23.

Correction Required: A written plan of daily activities and routines, including a time for free play shall be established for each group. The plan shall be flexible to accommodate the needs of individual children and the dynamics of the group.

Provider Response: (Contact the State Licensing Office for more information.)
Schedules were posted in both rooms.
2023-01-06 Initial review 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: On 1/6/23, it was observed that staff person 2 had a health assessment on file that expired on 8/17/22 that was not updated until 9/12/22. Staff health assessments must be updated every 24 months.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Health assessment has been updated as of 9/12/22. Staff will be reminded of due dates for health assessments.
2023-01-06 Initial review 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: On 1/6/23, it was observed that staff person 1 had a FBI clearance on file that expired on 8/31/22 that was not updated until 12/10/22. FBI clearances must be updated every 60 months.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services).

Provider Response: (Contact the State Licensing Office for more information.)
FBI clearance has been updated as of 12/10/22. Director will ensure staff are aware of any updates needed for their file with an ample amount of time. Director will maintain up to date records/files to keep track of what's needed and when
2023-01-06 Initial review 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: On 1/6/23, it was observed that teacher medication was stored in an unlocked desk drawer. CORRECTED 1/9/23

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Medication was removed from drawer completely.
2023-01-06 Initial review 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Regulation: 3270.77(a)

Description: No peeling paint or plaster

Noncompliance Area: On 1/6/23, it was observed that there was peeling paint on the closet door near the teacher's desk.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
Paint was touched up and is no longer peeling.
2020-09-02 Renewal 3270.102(e)/3270.103 - Infant/toddler - no material less than 1 inch/Small Toys and Objects Compliant - Finalized

Noncompliance Area: Mulch (less than 1 inch in diameter) was observed along the fence to the toddler playground. Pieces of mulch had washed under the fence and the mulch was accessible from the playground.

Correction Required: Pea gravel and other materials with a diameter of less than 1 inch may not be used in spaces where infants or toddlers receive care. Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
Boards were placed at the base of the fence to block mulch from washing into the playground. Mulch will not be permitted on a space used by infants and toddlers. This will be monitored by teachers, director, and assistant director.
2020-09-02 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Noncompliance Area: A small container of hand-sanitizer was observed in an area accessible to the children in the kindergarten room. (CORRECTED ON SITE)

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
Staff removed the small container of hand sanitizer from the classroom. Going forward, cleaning materials and toxic materials will be kept in a locked container.
2020-09-02 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Noncompliance Area: The base of the chain-link fence was in poor repair near the school-age basketball hoop, and near the sandbox on the preschool playground. Areas along the base were sharp and pointing inwards towards the play-space.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
They cleared the area and made sure the bottom of the fence was bent underneath and free from any sharp and hazardous edges. Boards were placed at the bottom of the fence near the basketball hoop to cover the sharp edges. Going forward, the fence will be completely replaced to avoid sharp and hazardous edges. All building surfaces will be kept in good repair and free from visible hazards.
2020-09-02 Renewal 3270.77(a) - No peeling paint or plaster Compliant - Finalized

Noncompliance Area: An area of peeling paint/plaster was observed in the pre-k classroom (CORRECTED ON SITE). Chipping/peeling paint was observed on the door frames outside on the playground.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Provider Response: (Contact the State Licensing Office for more information.)
All door frames were sanded and repainted. Going forward, all door frames will be closely monitored for chipping paint by director and assistant director. The paint will be repaired as needed.
2019-07-26 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Noncompliance Area: The mushroom tree play equipment on the infant/toddler playground has sharp edges, entrapment/pinch points.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
Staff removed the tree play equipment from inf/tod playground.. Play equipment used by the children shall be kept in good repair and free from rough edges and sharp corners.
2019-07-26 Renewal 3270.134(a)/3270.152 - Child's hands washed/Adult Hygiene Compliant - Finalized

Noncompliance Area: On 7/31/19 diaper changing was observed in the YT room. Staff did not wash her hands nor the child's after each diaper change.

Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff made aware of proper diapering procedures. Staff will wash child's hands after being diapered. Staff will wash her hands after diapering a child.
2019-07-26 Renewal 3270.192(5) - Two written references Compliant - Finalized

Noncompliance Area: Staff 1 did not have 2 written references on file.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Provider Response: (Contact the State Licensing Office for more information.)
POC: Staff 1 obtained 2 written nonfamily references during the inspection on 7/26/19. POM: Staff shall have 2 written nonfamily references from individuals attesting to their suitability to work with children. References shall be on file at the start of employment.
2019-07-26 Renewal 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information Compliant - Finalized

Noncompliance Area: Staff 1 did not have documentation of payment/request of completed clearances on file. Hire date 7/2019.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person 1 -- may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person 1--- may not work in a child care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
POC: Staff 1 shall be removed from a direct child care position at the end of the business day 7/26/19. Staff 1 obtained documentation of requests/payment of all clearances during the inspection on 7/26/19. POM: Provisional hire staff shall retain copy of requests for the criminal history clearance, child abuse clearance, and FBI clearance in their file. Failure to have all the required documentation and completed clearances shall result in staff being removed from a direct child care position.
2019-03-20 Unannounced Monitoring 3270.182(7) - Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Compliant - Finalized

Noncompliance Area: An incident involving an enrolled child was not reported to the parent on the day of the incident.

Correction Required: A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
Incident report for child was completed. Going forward all staff will complete incident reports for any accident or incident. Management will ensure this is completed and signed by the parent. WE DISAGREE WITH THIS CITATION. BASED ON VIDEO EVIDENCE NO INCIDENT OCCURRED.
2019-03-18 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Noncompliance Area: Staff 1 "flicked" child on the head to obtain his attention.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
All Aa to Zz staff will not have any physical contact as form of discipline. Staff 1 completed training and action plan. Going forward staff will take training and staff action plan put in place for example not being alone or terminated after investigation. NOTE: WE DISAGREE WITH THIS VIOLATION BASED ON VIDEO EVIDENCE STAFF DID NOT "FLICK" CHILD ON HEAD.
2019-03-18 Complaints- Legal Location 3270.113(d) - No harsh language Compliant - Finalized

Noncompliance Area: Staff 1 heard using harsh, loud aggressive tone of voice towards children.

Correction Required: A facility person may not use harsh, demeaning or abusive language in the presence of children.

Provider Response: (Contact the State Licensing Office for more information.)
All Aa to Zz staff will refrain from using harsh tones of voice with children. Staff 1 completed a training and is under action plan for tone. Going forward Staff will take a training on proper discipline and tone.
2018-10-31 Renewal 3270.133(1) - Original container Compliant - Finalized

Noncompliance Area: Medication for child 1 was not in the original containers.

Correction Required: A prescription or nonprescription medication may be accepted only in an original container. The medication shall remain in the container in which it was received.

Provider Response: (Contact the State Licensing Office for more information.)
Parent of child 1 provided the original container for the child's medication. All medications shall be received in the original container with the child's name.
2018-10-31 Renewal 3270.62(c)/3270.76 - Space safe for large muscle activity/Building Surfaces Compliant - Finalized

Noncompliance Area: Exposed tree roots and cement post headers pose hazards on the toddler playground.

Correction Required: Outdoor or indoor play space shall be safe for large muscle activity. Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The exposed tree roots and cement post headers will be shaved down to prevent tripping hazards. No areas of the childcare inside or outside shall have visible hazards.
2018-10-31 Renewal 3270.82(d)/3270.135(b) - Training chair - sanitized/Surfaces cleaned Compliant - Finalized

Noncompliance Area: Sanitizer used for diapering was not properly made.

Correction Required: A training chair is not a flushing toilet. A training chair shall be emptied and sanitized after each use. An acceptable sanitizing solution is 1/4 cup of bleach combined with 1 gallon of water. A sanitizing solution shall be treated as a toxic.Diaper changing surfaces shall be cleaned after each use by wiping the surface with a sanitizing solution or by changing a pad or other surface covering.

Provider Response: (Contact the State Licensing Office for more information.)
Sanitizer for diapering shall be 1/4 cup bleach to 1 gallon of water as per 3270.82(d). A diaper changing surface shall be sanitized after each use using the appropriate bleach solution mix. All bottles shall be made fresh daily and labeled with the contents.
2018-07-02 Allocated Unannounced Monitoring 3270.106(j) - Prohibit items in crib Compliant - Finalized

Noncompliance Area: An infant placed in crib for sleeping was observed with a stuffed animal in the crib. The toy/stuffed animal was immediately removed and regulation discussed with staff.

Correction Required: Toys, bumper pads, or pillows may not be present in a crib while an infant is sleeping in the crib.

Provider Response: (Contact the State Licensing Office for more information.)
Stuffed animal immediately removed. 3270.106(j) reviewed with staff. No toys, bumper pads, pillows, stuffed animals shall be place in crib with a child when sleeping.
2018-07-02 Allocated Unannounced Monitoring 3270.27(c)/3270.192(2)(iii) - Training regarding plan/Exp, educ., training at facility Compliant - Finalized

Noncompliance Area: Staff #1, seasonal/summer employee, did not receive updated annual emergency plan training upon return to work. Last documented training 5/10/17.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff 1 completed updated annual emergency disaster plan. Upon return to employment, seasonal/summer/substitute staff shall update emergency plan training.
2018-07-02 Allocated Unannounced Monitoring 3270.31(e)(4)(ii)/3270.192(2)(iii) - Fire safety - 1 yr./Exp, educ., training at facility Compliant - Finalized

Noncompliance Area: Staff 1 did not have annual firesafety training. Date of hire June 2017.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.A facility person's record shall include verification of child care experience, education and training following the outset of service at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
All staff participated and completed firesafety training 8/17/18. All veteran staff shall obtain firesafety training annually.
2018-07-02 Allocated Unannounced Monitoring 3270.33(d) - Facility persons w/ first-aid Compliant - Finalized

Noncompliance Area: When reviewing closing staffing, none of the closers have current first aid training.

Correction Required: One or more facility persons competent in first-aid techniques shall be at the facility when one or more children are in care.

Provider Response: (Contact the State Licensing Office for more information.)
Staff with 1st aid training were shifted to open and close shifts. whenever children are in care 1 person shall have current 1st aid training and be on site open to close.
2017-11-15 Renewal 3270.102(b)/3270.166(3) - Soiled- clean, rinse, sanitize/Disposable nursers or parents Compliant - Finalized

Noncompliance Area: FORMULA BOTTLES FOR INFANTS WERE NOT WASHED/RINSED/SANITIZED OR WASHED IN DISHWASHER AFTER EACH USE.

Correction Required: Toys soiled by secretion or excretion shall be cleaned with soap and water, rinsed and sanitized before being used by a child. Disposable nursers shall be used for infants unless bottles are provided by the parent or unless a commercial dishwasher is used by the facility.

Provider Response: (Contact the State Licensing Office for more information.)
FACILITY PURCHASED BOTTLES TO UTILIZE FOR ALL FORMULA FEEDING. EACH BOTTLE SHALL BE WASHED, RINSED, SANITIZED AFTER EACH USE. PARENTS MAY SUPPLY LABELED BOTTLES TO UTILIZE FOR ALL FEEDINGS.
2017-11-15 Renewal 3270.123(a)(3)/3270.123(a)(6) - Services proceeded/Admission date Compliant - Finalized

Noncompliance Area: AGREEMENT DID NOT INCLUDE SERVICES PROVIDED I.E. CHILDCARE, MEALS, ACTIVITIES OR DATE OF ADMISSION.

Correction Required: The services to be provided to the family and the child, including the Department's approved form to provide information to the family about the child's growth and development in the context of the services being provided. The operator shall complete and update the form and provide a copy to the family in accordance with the updates regarding emergency contact information in 3270.124(f) (relating to emergency contact information).An agreement shall specify the date of the child's admission.

Provider Response: (Contact the State Licensing Office for more information.)
ALL ENROLLED CHILDREN HAD PARENT COMPLETE DHS STANDARD AGREEMENT FORM TO ENSURE ALL REQUIRED INFORMATION ON AGREEMENT. PARENT SHALL COMPLETE DHS AND AA TO ZZ AGREEMENTS FORMS AT ENROLLMENT AND UPDATED EVERY 6 MTHS.
2017-11-15 Renewal 3270.123(a)(5)/3270.123(a)(7) - Designated release persons/Services considered extra Compliant - Finalized

Noncompliance Area: AGREEMENT FORM DID NOT INCLUDE DESIGNATED RELEASE PERSON AND SERVICES CONSIDERED EXTRA.

Correction Required: An agreement shall specify the persons designated by a parent to whom the child may be released. An agreement shall specify the services which are to be considered as extra.

Provider Response: (Contact the State Licensing Office for more information.)
ALL ENROLLED CHILDREN HAD DHS STANDARD AGREEMENT FORM COMPLETED BY PARENT TO ENSURE ALL REQUIRED INFORMATION IS INCLUDED. PARENTS SHALL SIGN/DATE DHS AND AA TO ZZ AGREEMENT FORMS AT THE TIME OF ENROLLMENT AND EVERY 6 MTHS WILL SIGN/DATE.
2017-11-15 Renewal 3270.178 - Transportation First Aid Kit Compliant - Finalized

Noncompliance Area: NO FIRST AID KIT IN OMNIBUS #2. CORRECTED ON SITE.

Correction Required: A first-aid kit, including the contents as specified in 3270.75 (relating to first-aid kit) shall be in the vehicle when children are being transported.

Provider Response: (Contact the State Licensing Office for more information.)
FIRST AID KIT PLACED ON BUS. ALL TRANSPORTATION VEHICLES SHALL HAVE A COMPLETE FIRST AID KIT WITH EMERGENCY PLAN OF TRANSPORTATION, EMERGENCY NUMBERS, EMERGENCY DISASTER PLAN AND CHILDREN'S EMERGENCY CONTACT FORMS WITH AUTHORIZATION FOR PICK UP.
2017-08-09 Allocated Unannounced Monitoring 3270.151(a)/3270.151(c)(2) - 12 months prior to service and every 24 months thereafter/Mantoux TB Compliant - Finalized

Noncompliance Area: STAFF 1 DATE OF HIRE 1/9/17 DID NOT HAVE CURRENT PHYSICAL OR TB ON FILE.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.An adult health assessment must include tuberculosis screening by the Mantoux method at initial employment. Subsequent tuberculosis screening is not required unless directed by a physician, physician's assistant, CRNP, the Department of Health or a local health department.

Provider Response: (Contact the State Licensing Office for more information.)
STAFF 1 SHALL OBTAIN CURRENT PHYSICAL WITH TB TESTS AND RESULTS. ALL NEW HIRES SHALL HAVE A CURRENT PHYSICAL WITHIN 1 YR OF SERVICE AND TB TEST WITH RESULTS. PHYSICALS SHALL BE UPDATED EVERY 2 YRS THEREAFTER.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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