Charitys Precious Hands (Charity's Precious Hands Learning Center)

Could I would give this Charitys’s precious hands Daycare zero stars Charity is never present the owner of the daycare. She’s there once in a blue moon at the daycare center and do not send your child here if they have an allergy to any food, they will continue to give your child that allergy food, your child belongings. I had an incident with my child’s belongings being lost, and replayed cameras. The teacher was not paying attention to my son at all while everybody else was in a group my son walked away from the group and did not once to turn around to see what he was doing. And at nine months, they will give your kid solid foods without telling the parents and at 12 months they will not notify you with switching your baby from the baby room to the waddler room and going full-blown on solid foods but remind you your child will be eating their allergy food. My child has been in her care since two months old I finally took him out and got a nanny. My son has seen t he doctor multiple times for being with a milk, allergy and suffering with respiratory issues and bowel movement issues. I have provided doctors notes which was in Charity‘s system as well as contacted Charity one time about the food to see if there was dairy in the food. She responded very rudely and hung up in my face while Very unprofessional I was concerned about my son, having that allergy, which is dairy as well as I asked the cook before asking Charity was there dairy in that food the cook responded with I don’t know I’m not sure knowing the cook knew not to serve anything with dairy I even provided snacks, substitution and food substitution plus milk substitution, I have took pictures of the food for the week and also asked for the schedule to be printed out so I could hand to the cook every Monday and my son continued to suffer. I received all my foods back while some of my child’s snacks they kept. Majority of all his food was untouched. Very dissatisfied. your child will be sick with viruses a lot. and Charity never responds back to text messages or answers calls. Communication is not as good in Charity, the owner of the Daycare will have her input on your own child allergy And tell me that I really don’t think it’s dairy When my child has been tested And been in her care since he was two months old and is now a year old will be 13 months as a February 2024 and when you tell her any concerns towards issues, she will try to make up every excuse That your child is getting their allergy food somewhere else.

I have had children in this facility. Yes they have rules and yes they will call you out for not complying with those rules, but hey you get a handbook with those rules. They are understanding with busy mom brain! So they will be kind when they call you out. I cannot verbalize how patient the staff was with difficult scheduling and sometimes behaviors (our toddler was challenging many times). The infant room is my favorite and I would recommend them highly. They worked with our infant to encourage strengthening that aligned with her physical therapy regime. Very communicative as well.