Five Star Center License
✓ Licensed
Creative Childcare
Graham, NC
· Alamance County
3216 NC HWY 54 EAST,
Graham, NC 27253
Quick Facts
Capacity
124 children
Age Range
0 through 12
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Licensed Five Star Center License
Active License
License Number
01000253
License Holder
CREATIVE CHILD CARE LEARNING CENTER, LLC
License Issued
Dec 11, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Leila
2023-11-17 19:17:12
★ ★ ★ ☆ ☆
I have used this provider for less than 6 months
The Manager at the center is rude and has a very aggressive personality. She always elevates her voice when communicating and has no “people skills.” The staff rarely speaks or says Good Morning etc., no one ever really smiles. (With the exception of one or two teachers) I feel the owner could have done a better job selecting management, business would be so much better if they took the time to train on professionalism and customer service.
76 out of 156 think this review is helpful
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Miss R
2021-11-05 20:01:03
★ ☆ ☆ ☆ ☆
I have toured this provider's facility, but have not used its services
I tried enrolling my daughter into this day care. However the front desk lady Carolyn Burnnette is the most rudest lady ever! I had read a previous comment somewhere where someone else experienced the same rudeness. And it does make you think, if she’s rude to me the parent, I wonder how my child would be treated. When I asked for a tour before signing my daughter up for the slot that was open, she acted like it was such a hassle. My daughter couldnt even tour the facility with me. Crazy.
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About the Provider
CREATIVE CHILDCARE is a Five Star Center License in GRAHAM NC, with a maximum capacity of 124 children. This child care center helps with children in the age range of 0 through 12. The provider also participates in a subsidized child care program.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-08-27 | Unannounced Inspection | No | |
| 2026-03-04 | Unannounced Inspection | No | |
| 2025-09-30 | Unannounced Inspection | Yes | |
| 2025-09-30 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometers in the kitchen and infant room did not read at 45 degrees. | |||
| 2025-09-30 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A closet that stored bleach, foam cleaner, and liquid hand soap was unlocked. | |||
| 2025-09-30 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic ziploc bag was accessible less than five feet for children under three years of age. | |||
| 2025-09-30 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Operator has not entered staff into the ABCMS system. | |||
| 2025-09-30 | Violation | 9999 | |
| A violation was found for which there is no item number. There was an EpiPen in space 3 that did not have a Medication Administration Permission form and log for review. | |||
| 2025-03-18 | Unannounced Inspection | Yes | |
| 2025-03-18 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 3/1/24. | |||
| 2025-03-18 | Violation | 1765 | .3005(a)(1) |
| The health assessment did not include a physical examination. One child's file was missing the physical. | |||
| 2025-03-18 | Violation | 1766 | .3005 (a)(2) |
| The health assessment did not include updated immunizations. Immunizations were missing for one NCPK child. | |||
| 2025-03-18 | Violation | 1769 | .3005 (a)(5) |
| The health assessment did not include a dental screening. A dental screening was missing from three children's files. | |||
| 2025-03-18 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. The training for J. Grant was due by 9/18/24 and was incomplete. The training for T. Payne was due by 2/19/25 and was completed 3/10/25. | |||
| 2025-03-18 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The training for C. Tinnin was due by 3/17/25 and was incomplete. | |||
| 2025-03-18 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Parent signature was missing for one child. | |||
| 2024-10-02 | Unannounced Inspection | No | |
| 2024-04-02 | Unannounced Inspection | Yes | |
| 2024-04-02 | Violation | 841 | 15A NCAC 18A .2820(d) |
| Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Two diaper creams in room 4 did not have parent permission to administer. | |||
| 2024-04-02 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The form was not updated annually for eight staff members. | |||
| 2024-04-02 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The form was not updated annually for eight staff members. | |||
| 2024-04-02 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. The completion of orientation for T. Payne was due 4/1/24 and was not completed. | |||
| 2024-04-02 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The training for K. Mason was due by 3/12/24. A copy of the training certificate must accompany the corrective action letter. | |||
| 2024-04-02 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The training for K. Mason was due by 3/12/24. A copy of the training certificate must accompany the corrective action letter. | |||
| 2024-04-02 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The following staff members were short training hours: S. Bumpass-4 hours, T. Graves-4 hours, and A. Lemons-6 hours. Copies of the training certificates must accompany the corrective action letter. | |||
| 2024-04-02 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs were not on file for two children on van WZK 5921. | |||
| 2024-04-02 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The items for eight staff members were older than twelve months. | |||
| 2023-10-11 | Unannounced Inspection | No | |
| 2023-03-23 | Unannounced Inspection | Yes | |
| 2023-03-23 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member M. Alston was short two training hours. | |||
| 2023-03-23 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The training for the administrator expired 7/17/22. The new training was not completed until 9/27/22. | |||
| 2023-03-23 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Photographs of the children that are transported were not in the vehicle with the emergency information. | |||
| 2023-03-23 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member A. Melvin did not complete all the health and safety trainings within five years. The trainings were due by 6/9/22. Technical assistance was provided. | |||
| 2023-03-23 | Violation | 1902 | 0.1104 |
| The professional development plan was not reviewed annually. The plan was not updated annually for the administrator. The last plan on file was dated 3/16/22. | |||
| 2022-12-13 | Unannounced Inspection | No | |
| 2022-11-10 | Unannounced Inspection | Yes | |
| 2022-11-10 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). The qualification letter for M. Alston expired 6/28/22. The new letter was dated 8/4/22. | |||
| 2022-11-10 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR training for V. Little was due by 5/28/22. The training was completed on 8/24/22. | |||
| 2022-11-10 | Violation | 1835 | .0801(b) |
| The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medical action plan for one child in Room 5 was dated 9/22/21. | |||
| 2022-11-08 | Unannounced Inspection | No | |
| 2022-08-02 | Unannounced Inspection | Yes | |
| 2022-08-02 | Violation | 873 | 10A NCAC 09.0802(a) |
| Center staff did not follow the EMC plan. Staff failed to implement the EMC plan and failed to assess the degree of care the child needed after a five-year-old fell from the monkey bar rings on the playground. | |||
| 2022-08-02 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not complete First Aid certification. Certificate's of completion were not on file and available for all staff members. | |||
| 2022-08-02 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not complete CPR certification. Certificate's of completion were not on file and available for all staff members. | |||
| 2022-03-29 | Unannounced Inspection | Yes | |
| 2022-03-29 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 3/25/21. | |||
| 2022-03-29 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of three years for the date of issuance). The qualification letter on file for staff member M. Smith was received after the expiration date of the last letter on file. | |||
| 2022-03-29 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. The following staff members were short training hours: T. Graves was short five training hours, A. Lemons was short 4, and M. Smith was short five hours. The training certificated must be submitted with the corrective action letter. | |||
| 2022-03-29 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training for S. Watson and N. Green was older than twelve months at time of hire and was not retaken within 90 days of hire. A copy of the training certificate must accompany the corrective action letter. | |||
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