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Four Star Center License ✓ Licensed

Hug-a-bear Child Care Center

Lumberton, NC · Robeson County
★ ★ ½ ☆ ☆ 2.5 (5 reviews)
1903 ELIZABETHTOWN ROAD, Lumberton, NC 28358
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Quick Facts

Capacity
44 children
Age range (listing information)
0 through 12
May not reflect the ages served today. Please confirm with the provider.
Transportation
Yes
Subsidized Program
Participates
State Rating
4

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Contact Information

📞 (910) 536-1268
1903 ELIZABETHTOWN ROAD
Lumberton, NC 28358
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✓ Licensed Four Star Center License
Active License
License Number
78000413
License Holder
HUG-A-BEAR CHILDCARE CENTER L.L.C.
License Issued
Dec 12, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Building #1 limited to 30 children

Reviews

2.5
★ ★ ½ ☆ ☆
5 reviews
5★
2
4★
0
3★
0
2★
0
1★
3
Dasharai Williams
2024-12-05 03:49:42
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months

Terry Johnson kicked my son out because we are not Christian and after I made a complaint about another child hitting my child. They were even trying to turn my child against me. I don’t recommend this place and Justice will be HAD

68 out of 122 think this review is helpful Was this helpful?  Yes  No
Brittney
2023-08-01 17:48:18
★ ☆ ☆ ☆ ☆

I attempted to inquire about services when I was met with an absolute condescending, rude, disrespectful woman that advised she was the owner of two separate locations. Our conversation started off with her speaking to me as if I was incompetent, along with a long lecture as to why I should go through DSS to get the stipend (my guess is so these locations can charge an outrageous amount for daycare because they know the government will pay regardless of the price), and towards the end of the conversation I asked about security measures (only reason I asked is because of how awful the world we live in is getting and how people could careless about hurting children) and she responded so arrogantly and in a patronizing manner asking “what- what security measures; is he in trouble or something?” Fortunately for me, my parents raised a very classy, respectful, Godly woman- and instead of responding to her the way my flesh wanted me to, I decided to tell her that I retract my inquiry about her services and that our personalities would conflict. Not exactly sure why she met me with an attitude from the minute we started communicating but it was so unprofessional and uncalled for. Words can’t express the level of disgust I have, knowing someone like her owns a daycare; out of all things. I wouldn’t let this woman take care of my goats. My question to the unimaginably I’ll-mannered, vulgar owner: Why would I put the life of my child in the hands of your business/establishment when you can’t even be considerate and respectful to the mothers calling about services. Baby, do better. I sure hope you don’t treat those innocent babies as bad as you do adults. Shame on you ma’am.

77 out of 151 think this review is helpful Was this helpful?  Yes  No
Denise
2023-01-18 03:23:03
★ ★ ★ ★ ★
I have used this provider for more than 6 months

I have had the best daycare experience here. My kids have been here for over 3 years.

73 out of 154 think this review is helpful Was this helpful?  Yes  No
Hug a bear child care
2023-01-03 22:42:31
★ ☆ ☆ ☆ ☆

The owner is not professional. She call herself a pastor but what I see and hear she's fake so I'm telling the next do not and I mean do not take your kids to those people bc they will treat your kids like animals and some of her workers are nothing but drunks. All the owner wants to do is be in people business so she can go tell the next person her DAY CARE IS NOT WORTH YOUR MONEY and so is the staff that she have there that's why so many folks don't want to go to that daycare (2 faced owner) TARRY JOHNSON

86 out of 165 think this review is helpful Was this helpful?  Yes  No
Anna
2018-05-31 13:47:27
★ ★ ★ ★ ★
I have used this provider for more than 6 months

Excellent daycare

114 out of 229 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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HUG-A-BEAR CHILD CARE CENTER is a Four Star Center License in LUMBERTON NC, with a maximum capacity of 44 children. This child care center's listing gives an age range of 0 through 12; please confirm current ages with the provider. The provider also participates in a subsidized child care program.

Hours of Operation

  • HoursNot listed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-07-14 Unannounced Inspection Yes
2026-07-14 Violation 807 10A NCAC 09 .0601(a)
A safe indoor and outdoor environment was not provided for the children. The arrangement of bookshelves prevented direct access to the designated exit door for infants and for the cribs. This was corrected during the visit when staff promptly moved the shelving to create direct, unobstructed path to the exit door.
2026-04-22 Announced Inspection No
2026-02-24 Unannounced Inspection Yes
2026-02-24 Violation 104 10A NCAC 09 .0304(b)
Center has not passed required sanitation inspection and received an approved or superior rating. A sanitation inspection was completed on 10/8/2024. A current inspection has not been completed.
2025-07-22 Unannounced Inspection No
2025-05-15 Unannounced Inspection No
2024-12-30 Unannounced Inspection No 1224-278A
2024-12-23 Unannounced Inspection No 1224-278A
2024-12-10 Announced Inspection No
2024-11-13 Unannounced Inspection No 1124-024L
2024-08-13 Unannounced Inspection No 0624-218A
2024-08-05 Unannounced Inspection Yes
2024-08-05 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff's TB test results were older than 12 months.
2024-08-05 Violation 1898 .1102(a)
Staff did not complete the health and safety training within one year of employment. Two staff were missing one of the health and safety training topics.
2024-07-11 Unannounced Inspection Yes 0624-218A
2024-07-11 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Two volunteers under the age of sixteen were at the facility without the proper paperwork on file.
2024-07-11 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two volunteers under the age of sixteen were at the facility without the proper paperwork on file.
2024-07-11 Violation 1888 .0703(b)
On or before the first day of work, the operator did not verify the age of the volunteer and/or substitute provider and/or documentation of date of birth was not maintained in the individual's personnel file. Two volunteers under the age of sixteen were at the facility without proper paperwork on file.
2024-07-11 Violation 1958 10A NCAC 09 .0701(a)
Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. Two volunteers were at the facility without the proper paperwork on file.
2024-07-02 Unannounced Inspection No 0624-218A
2024-06-24 Unannounced Inspection Yes 0624-218A
2024-06-24 Violation 301 GS 110-91(7);.0713(a-d)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. Upon arrival a staff member left out of the classroom for one/two-year-old children leaving one staff member with nine children.
2024-06-24 Violation 544 .0510(f)
Screen time was offered to children under three years of age. Upon arrival children in the classroom for one/two-year-old children were watching an I-pad.
2024-06-24 Violation 1041 G.S. 110-90.2(b)
Prior to employment a Criminal Background Check was not completed. A staff member that cares for school age children did not have a completed criminal background check.
2024-06-24 Violation 1949 G.S. 110-91
The center did not report a suspected case of child abuse or neglect as required by the mandatory duty prescribed in G.S. 7B-301. Facility owner and one staff member stated and noted marks observed on a child but nothing was reported to the proper authorities.
2024-04-10 Unannounced Inspection No
2023-08-10 Unannounced Inspection No
2023-04-11 Unannounced Inspection Yes
2023-04-11 Violation 887 .0606(g)
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was no documentation of checking sleeping infants ages 12 months or younger.
2023-04-11 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff did not have a current signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy on file.
2022-10-31 Announced Inspection No
2022-08-16 Unannounced Inspection No

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