Five Star Center License
✓ Licensed
Head Start Junction
Burlington, NC
· Alamance County
421 ALAMANCE RD,
Burlington, NC 27215
Quick Facts
Capacity
105 children
Age Range
3 through 5
Transportation
Yes
Subsidized Program
Participates
State Rating
5
Missing details such as rates or type of care? Suggest an update to help other families.
Contact Information
📞 (336) 436-0202
Licensed Five Star Center License
Active License
License Number
01000362
License Holder
Randolph Community Services DBA Regional Consolida
License Issued
May 1, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Annon
2022-10-04 15:39:02
★ ☆ ☆ ☆ ☆
Facility has lack of communication, limited help, and if your child has a disability they will weed them out regardless of the help needed. The only time the team works and communicates if there is something negative they have to say about your child. Not all you sign up for when your child gets in the facility. Management does not consider parents needs or thoughts at all. Targets parents that ask questions and we should have a voice.
81 out of 170 think this review is helpful
Was this helpful?
Yes
No
Write a Review
Write a review about Head Start Junction. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
Head Start is a comprehensive program that serves children ages three to five and their families. It is a child-focused program with the overall goal of increasing the school readiness of young children in low-income families.
The Head Start program is administered by the Office of Head Start, the Administration on Children, Youth and Families (ACYF), the Administration for Children and Families (ACF), and the Department of Health and Human Services (DHHS). Grants are awarded by the ACF Regional Offices and the Head Start Bureau's American Indian and Migrant Program Branches directly to local public agencies, private organizations, Indian Tribes and school systems for the purpose of operating Head Start programs at the community level.
The Head Start program has a long tradition of delivering comprehensive and high-quality services designed to foster healthy development in low-income children. Head Start grantee and delegate agencies provide a range of individualized services in the areas of education and early childhood development: medical, dental, and mental health; nutrition; and parent involvement. In addition, the entire range of Head Start services is responsive and appropriate to each child's and family's developmental, ethnic, cultural, and linguistic heritage and experience.
All Head Start programs must adhere to Program Performance Standards. The Head Start Program Performance Standards define the services that Head Start programs are to provide to the children and families they serve. They constitute the expectations and requirements that Head Start grantees must meet. They are designed to ensure that the Head Start goals and objectives are implemented successfully, that the Head Start philosophy continues to thrive, and that all grantee and delegate agencies maintain the highest possible quality in the provision of Head Start services.
The Head Start program is administered by the Office of Head Start, the Administration on Children, Youth and Families (ACYF), the Administration for Children and Families (ACF), and the Department of Health and Human Services (DHHS). Grants are awarded by the ACF Regional Offices and the Head Start Bureau's American Indian and Migrant Program Branches directly to local public agencies, private organizations, Indian Tribes and school systems for the purpose of operating Head Start programs at the community level.
The Head Start program has a long tradition of delivering comprehensive and high-quality services designed to foster healthy development in low-income children. Head Start grantee and delegate agencies provide a range of individualized services in the areas of education and early childhood development: medical, dental, and mental health; nutrition; and parent involvement. In addition, the entire range of Head Start services is responsive and appropriate to each child's and family's developmental, ethnic, cultural, and linguistic heritage and experience.
All Head Start programs must adhere to Program Performance Standards. The Head Start Program Performance Standards define the services that Head Start programs are to provide to the children and families they serve. They constitute the expectations and requirements that Head Start grantees must meet. They are designed to ensure that the Head Start goals and objectives are implemented successfully, that the Head Start philosophy continues to thrive, and that all grantee and delegate agencies maintain the highest possible quality in the provision of Head Start services.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-04-15 | Unannounced Inspection | Yes | |
| 2026-04-15 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Power strips in Spaces 3 and 4 did not have outlet covers in each outlet. | |||
| 2026-04-15 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two new staff members were not listed in the ABCMS system. | |||
| 2026-04-15 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was a shelter in place drill conducted on 10/24/25. The next drill was conducted on 3/24/2026. | |||
| 2025-10-30 | Unannounced Inspection | Yes | |
| 2025-10-30 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. T. Costin did not complete Medication in Child Care prior to the 5 year expiration date. | |||
| 2025-10-30 | Violation | 9999 | |
| A violation was found for which there is no item number. In Space 5 there was a child whose Medication Permission form for an inhaler expired on 10/7/2025. The provider was able to email the form to the parent and the completed form was return prior to my completion of the visit. | |||
| 2025-04-24 | Unannounced Inspection | No | 0325-332L |
| 2025-04-24 | Unannounced Inspection | No | 0425-210L |
| 2025-04-04 | Unannounced Inspection | Yes | |
| 2025-04-04 | Unannounced Inspection | Yes | 0325-332L |
| 2025-04-04 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff had First Aid training that expired in February 2025. | |||
| 2025-04-04 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff had CPR training that expired in February 2025. | |||
| 2025-04-04 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A child was injured by another child while playing in the block area. | |||
| 2025-04-04 | Violation | 1952 | .0802(e) |
| A copy of the incident report was not given to the parent. A child was injured in care and the parent was given an incident report. | |||
| 2024-12-17 | Unannounced Inspection | No | |
| 2024-05-07 | Unannounced Inspection | Yes | |
| 2024-05-07 | Violation | 113 | G.S. 110-105.4(a) |
| The center did not report a suspected case of child maltreatment as required by the mandatory duty prescribed in GS 110-105.4(a) | |||
| 2024-05-07 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. In space 4, there is an issue with ants, ants were observed on the back counter and desk and other areas at the back of the classroom. Also in space 4, the was a backpack that was located on the back counter, the backpack had mace and a taser attached to a key chain located in the front pocket of the backpack. The backpack was within the children's reach. | |||
| 2024-05-07 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space 4, there was two power strips located by the desk on the right hand side of the classroom that had open outlets. | |||
| 2024-05-07 | Violation | 1949 | G.S. 110-91 |
| The center did not report a suspected case of child abuse or neglect as required by the mandatory duty prescribed in G.S. 7B-301. | |||
| 2024-01-31 | Unannounced Inspection | No | |
| 2024-01-12 | Unannounced Inspection | Yes | |
| 2024-01-12 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One child did not signed summary of the law on file. | |||
| 2024-01-12 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Two children did not have the tobacco restriction on file. | |||
| 2024-01-12 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One child did not have a signed acknowledgement of receiving the shaken baby policy. | |||
| 2023-11-29 | Unannounced Inspection | No | |
| 2023-10-16 | Unannounced Inspection | No | |
| 2023-09-11 | Unannounced Inspection | Yes | |
| 2023-09-11 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last Fire Inspection was conducted 8/26/2022. | |||
| 2023-09-11 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. In space 2, the foam blocks have bite marks in them. | |||
| 2023-09-11 | Violation | 898 | .0604(e) |
| All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children.In space 4, there was a laminator on top of the cubbies. | |||
| 2023-09-11 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff G. Zayas did not have this training on file. | |||
| 2023-09-07 | Unannounced Inspection | No | |
| 2023-05-31 | Unannounced Inspection | No | |
| 2023-04-25 | Unannounced Inspection | No | |
| 2023-03-29 | Unannounced Inspection | No | |
| 2023-03-20 | Unannounced Inspection | Yes | |
| 2023-03-20 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. A staff member failed to ensure supervision and a three-year-old child, left the fenced playground area, crossed a two-lane street, and walked down a secondary street. | |||
| 2023-03-20 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. A staff member was outside with another group of children, prior to that group's daily scheduled outdoor time. | |||
| 2023-03-20 | Violation | 617 | 15A NCAC 18A .2831(c) |
| All openings to the outer air were not protected against the entrance of flying insects. A staff member failed to close the door leading from the classroom to the playground. | |||
| 2023-03-20 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Staff members' failure to communicate with each other and adequately supervise a child created an unsafe environment and placed the child at significant risk of harm; the child exited the facility playground and crossed a busy road. | |||
| 2023-03-20 | Violation | 826 | .0605(i) |
| Gates to the fenced outdoor play area did not remain closed while children occupied the area. Facility staff failed to ensure the playground gate was secure prior to children occupying the space. | |||
| 2023-03-20 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. A staff member grabbed a three-year-old child by the wrist, causing the child to fall, and grabbed the child by both arms, standing the child to their feet. | |||
| 2023-03-20 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. One staff member was responsible for 14 three-year-old children while on the playground. | |||
| 2023-03-20 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. The Division determined a substantiation of child maltreatment. | |||
| 2023-02-21 | Unannounced Inspection | No | |
| 2022-09-15 | Unannounced Inspection | Yes | |
| 2022-09-15 | Violation | 1203 | 10A NCAC 09 .0514(b) |
| Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Two children did not have this on file. | |||
| 2022-09-15 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One children did not have this form on file. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Providers in ZIP Code 27215
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →