Willowdale Childrens Academy
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Contact Information
📞 (484) 720-8069Reviews
I have my two children here for almost a year. I appreciate the teachers and manager for caring for my kids like their own.
We toured the facility looking for daycare. The facility falsified their safety polices, during our tour. Then at time of enrollment after processing our payment they informed us their polices have changed, placing infants at risk for current covid exposure. Even though current county, state, and cdc regulations are recommending otherwise. Then they refused to refund our payment, although they misrepresented themselves during our tour. I do not recommend this facility, and fear that they do not take the appropriate safety measures to ensure the health and well being of your children
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About the Provider
Westtown Children's Academy - Avondale is a private Early Learning Center located in Southern Chester County. We are the largest privately owned Early Learning Corporation in Southern Chester County educating children ages 6 weeks through 5 years.
Hours of Operation
- Monday6:30 AM - 6:00 PM
- Tuesday6:30 AM - 6:00 PM
- Wednesday6:30 AM - 6:00 PM
- Thursday6:30 AM - 6:00 PM
- Friday6:30 AM - 6:00 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2026-05-19 | Renewal | 3270.102(a) - Clean and good repair | Compliant - Finalized |
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Regulation: 3270.102(a) Description: Clean and good repair Noncompliance Area: In the Young Toddler classroom, soiled carpet and storage bins were observed. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. |
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Provider Response: (Contact the State Licensing Office for more information.) I will give the carpet and storage cubes a deep cleaning. |
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| 2026-05-19 | Renewal | 3270.95(a) - Devices must be compliant | Compliant - Finalized |
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Regulation: 3270.95(a) Description: Devices must be compliant Noncompliance Area: Fire Extinguisher leading to the stairwell displayed a re-charge status. Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. § 1016(c)). |
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Provider Response: (Contact the State Licensing Office for more information.) I have scheduled the annual inspection; the inspectors will correct it at that time. This visit is scheduled for June 9th. I will send you the evidence of that correction by June 12th. |
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| 2025-05-21 | Renewal | 3270.133(5) - Original label | Compliant - Finalized |
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Regulation: 3270.133(5) Description: Original label Noncompliance Area: During the Renewal Inspection on May 21, 2025, it was observed in the Pre-K room that medication prescribed to child number 1 had an expiration date of September 17, 2024. Correction Required: Medication shall be stored in accordance with the manufacturer's or health professional's instructions on the original label. |
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Provider Response: (Contact the State Licensing Office for more information.) Medicine was removed. Parents were contacted and medicine was picked up by parents on 5.21.25. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.151(c)(1)/3270.192(3) - Physical examination/Health assessment, TB test | Compliant - Finalized |
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Regulation: 3270.151(c)(1)/3270.192(3) Description: Physical examination/Health assessment, TB test Noncompliance Area: Staff number one did not have health assessment on file during the allocated unannounced inspection. Correction Required: An adult health assessment must include a physical examination. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis. |
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Provider Response: (Contact the State Licensing Office for more information.) I will have this staff member leave work right away to take the form to their doctor to be filled out before returning to work. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.192(5) - Two written references | Compliant - Finalized |
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Regulation: 3270.192(5) Description: Two written references Noncompliance Area: Staff member number one did not have two written nonfamily references on file during the allocated unannounced inspection. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
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Provider Response: (Contact the State Licensing Office for more information.) I will have staff member number one obtain two credible nonfamily references and place on file. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.27(c) - Training regarding plan | Compliant - Finalized |
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Regulation: 3270.27(c) Description: Training regarding plan Noncompliance Area: Staff members number one and two did not have Emergency Plan Training on file during the allocated unannounced inspection. Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) I will ensure that these staff members be trained on the Emergency Plan and send you written documentation, along with placing on file at the facility. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.31(e)(4)(i)/3270.31(f)(10) - Age and Training/Health and Safety Training - Pediatric First Aid and CPR | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(i)/3270.31(f)(10) Description: Age and Training/Health and Safety Training - Pediatric First Aid and CPR Noncompliance Area: Staff member number two did not have Pediatric CPR Training on file and was working unsupervised. Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire. |
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Provider Response: (Contact the State Licensing Office for more information.) I will pair this staff member with another teacher who has all pre-service trainings until she is able to take the center provided training on March 15, 2025. Then I will email you about a week later when we receive the certificates as proof of training and place on file at the facility. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.31(e)(4)(ii) - Fire safety - 1 yr. | Compliant - Finalized |
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Regulation: 3270.31(e)(4)(ii) Description: Fire safety - 1 yr. Noncompliance Area: Staff member number 3 had an expired Fire Safety Training with date 12/3/23 on file during the allocated unannounced inspection. Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent. |
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Provider Response: (Contact the State Licensing Office for more information.) I will have this staff member complete this training and send documented proof to you, then placed on file at the facility. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.32(a)/3270.192(4) - Comply with CPSL/CPSL information | Compliant - Finalized |
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Regulation: 3270.32(a)/3270.192(4) Description: Comply with CPSL/CPSL information Noncompliance Area: Staff member number 1 did not have FBI clearance on file and staff member number 2 did not State Police clearance on file during the allocated unannounced inspection. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 1 and 2 may not work in a child care position at the facility. PROVISIONAL HIRE UNSUPERVISED: A provisional employee may not be permitted to work alone with children and must work within the vicinity of a permanent employee. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person # 1 and 2 may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) I will temporarily suspend staff members 1 and 2 until I receive these clearances. Once they are obtained, I will send you proof and place on file at the facility. |
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| 2025-01-22 | Allocated Unannounced Monitoring | 3270.94(a)(9) - Written record | Compliant - Finalized |
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Regulation: 3270.94(a)(9) Description: Written record Noncompliance Area: There were no written documentation of fire drills at the facility during the time of the allocated unannounced inspection. Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that a written record is maintained on file at the facility indicating the specific time of day of the drill, the hypothetical location of the fire, the evacuation time, and the names of the facility persons and the number of children who participate in the fire drill. |
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Provider Response: (Contact the State Licensing Office for more information.) I will email you the fire drill log as I am unable to find it at this time. |
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| 2024-06-24 | Unannounced Monitoring | 3270.14/3270.21 - Pertinent Laws & Regulations/General Health and Safety | Compliant - Finalized |
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Regulation: 3270.14/3270.21 Description: Pertinent Laws & Regulations/General Health and Safety Noncompliance Area: Staff person #1 was observed to be caring for children in the infant room unsupervised. Staff person #1 has not completed the following pre-service training required prior to caring for children unsupervised: Mandated Reporter Training (expired 10/1/18). Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. Conditions at the facility may not pose a threat to the health or safety of the children. |
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Provider Response: (Contact the State Licensing Office for more information.) Until such time as the required pre-service trainings are completed, staff person #1 must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #1-, staff person #1 may not work in a child-care position at the facility |
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| 2024-06-24 | Unannounced Monitoring | 3270.192(5) - Two written references | Compliant - Finalized |
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Regulation: 3270.192(5) Description: Two written references Noncompliance Area: On 6/24/24, Staff #1 file did not contain two letters of written references. Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #1 will obtain 2 letters of written reference and place them in the file. |
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| 2024-06-24 | Unannounced Monitoring | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: Staff #1 file contained PA Criminal Clearance and Child Abuse Clearance dated over 60 months as required by CPSL. Staff #1 renewed PA Criminal clearance the day of inspection, 6/12/24. Staff #1 renewed Child Abuse Clearance on 6/23/24. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #1 clearances have been updated and placed in the file. |
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| 2024-06-24 | Unannounced Monitoring | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: On 6/12/24, at time of renewal, Staff person #1 has not completed mandated reporter training within the last 60 months as required by CPSL. This is evidenced by the previously documented mandated reporter training on file being dated 10/1/18. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #1- will have until 7/9/24 to complete the mandated reporter training. Until such time as the required training has been completed, staff person #1-- must be supervised, when interacting with children, by an AGS who has completed the required training related to this citation. If there are no staff person(s) available to supervise staff person #1, staff person #r 1- may not work in a child-care position at the facility. |
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| 2024-06-24 | Unannounced Monitoring | 3270.33(a)/3270.192(2)(iv) - Each staff person meets quals/Transcript, diploma and letters | Compliant - Finalized |
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Regulation: 3270.33(a)/3270.192(2)(iv) Description: Each staff person meets quals/Transcript, diploma and letters Noncompliance Area: During the renewal inspection conducted on 6/12/24, Staff #1 was observed working unsupervised in the infant room. Staff #1 file did not contain verification of education in order to determine staff qualifications for the position in which Staff #1 was performing. Correction Required: A staff person or a substitute staff person shall meet one of the applicable staff qualifications for the position in which the person is performing. A facility person's record shall include acceptable verification of experience, education or training is a transcript or a diploma or a letter signed by a representative of the experiential, educational or training entity. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will obtain verification of education for Staff #1. |
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| 2024-06-12 | Renewal | 3270.102(a)/3270.104(a) - Clean and good repair/Clean, good repair, proper size | Compliant - Finalized |
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Regulation: 3270.102(a)/3270.104(a) Description: Clean and good repair/Clean, good repair, proper size Noncompliance Area: On 6/12/24, at time of renewal, two tall cubby shelves in the Older Toddler room were not secured to the wall in order to prevent them from being pulled forward and possibly injuring a child. Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts. Furniture must be durable, safe, easily cleaned and appropriate for the child's size, age and special needs. |
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Provider Response: (Contact the State Licensing Office for more information.) Cubbies will be secured to the wall to prevent them from falling forward and causing injury to a child. Cubbies were safely secured to the wall on 6/21/24. |
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| 2024-06-12 | Renewal | 3270.106(a) - Clean, age appropriate | Compliant - Finalized |
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Regulation: 3270.106(a) Description: Clean, age appropriate Noncompliance Area: On 6/12/24, at time of renewal, children were observed resting on cots in the Older Toddler room. The rest cots were not labeled for the individual use of specific children. Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child. |
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Provider Response: (Contact the State Licensing Office for more information.) The older toddler classroom posted an updated cot list and placed new labels on cots to clearly show a designated number per cot. |
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| 2024-06-12 | Renewal | 3270.119 - Infant sleep position | Compliant - Finalized |
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Regulation: 3270.119 Description: Infant sleep position Noncompliance Area: On 6/12/24, at time of renewal, Child #1 was observed asleep in a swing in a position not recommended by the AAP. Correction Required: Infants shall be placed in the sleeping position recommended by the American Academy of Pediatrics unless there is a medical reason an infant should not sleep in this position. The medical reason shall be documented in a statement signed by a physician, physician's assistant or CRNP and placed in the child's record at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) All staff will complete the training: Safe Sleep Practices for Caregivers: Reduce the Risk of SIDS. All staff will attend staff meeting on 6/25/24 during which we will review safe sleep practices for Infants |
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| 2024-06-12 | Renewal | 3270.134(a)/3270.152 - Child's hands washed/Adult Hygiene | Compliant - Finalized |
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Regulation: 3270.134(a)/3270.152 Description: Child's hands washed/Adult Hygiene Noncompliance Area: On 6/12/24, at time of renewal inspection, Staff #1 was observed changing the diapers of two children in the Toddler Room. Staff #1 did not ensure that children's hands were washed upon completing each diaper change. Additionally, Staff #1 did not wash their own hands after each diaper change. Correction Required: A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered. A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will train staff on proper diaper changing requirements, focusing on ensuring children's hands are washed and staff hands are washed at the end of each diaper change. |
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| 2024-06-12 | Renewal | 3270.135(b) - Surfaces cleaned | Compliant - Finalized |
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Regulation: 3270.135(b) Description: Surfaces cleaned Noncompliance Area: On 6/12/24, at time of renewal, Staff #1 was observed changing a diaper in the Toddler Room. Upon completing the diaper change, Staff #1 did not clean the surface with a sanitizing solution prior to placing another child on the surface. Correction Required: Diaper changing surfaces shall be cleaned after each use by wiping the surface with a sanitizing solution or by changing a pad or other surface covering. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will review diapering procedures with staff with focus on sanitizing the surface at the end of each diaper change, prior to placing another child on the surface. |
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| 2024-06-12 | Renewal | 3270.14 - Pertinent Laws & Regulations | Compliant - Finalized |
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Regulation: 3270.14 Description: Pertinent Laws & Regulations Noncompliance Area: On 6/12/24, at time of renewal, Staff #4 file did not contain the one-hour Health & Safety Update training required by the OCC. Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #4 will complete the one-hour Health & Safety Update training. A copy of the training will be placed in the file. |
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| 2024-06-12 | Renewal | 3270.151(a)/3270.192(3) - 12 months prior to service and every 24 months thereafter/Health assessment, TB test | Compliant - Finalized |
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Regulation: 3270.151(a)/3270.192(3) Description: 12 months prior to service and every 24 months thereafter/Health assessment, TB test Noncompliance Area: On 6/12/24, at time of renewal, Staff #2 file did not contain an updated health assessment. The last health assessment was dated 11/12/21. Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem. A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis. |
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Provider Response: (Contact the State Licensing Office for more information.) Director will obtain an updated health assessment from Staff #2. |
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| 2024-06-12 | Renewal | 3270.181(d)/3270.181(e) - Dated signature affixed/Emergency master file updated | Compliant - Finalized |
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Regulation: 3270.181(d)/3270.181(e) Description: Dated signature affixed/Emergency master file updated Noncompliance Area: On 6/12/24, at time of renewal, emergency contact information located in the childcare spaces where children were receiving care were not updated with a dated signature at least once in a 6-month period. Correction Required: Following review, a parent shall attest to the accuracy of information in the emergency contact information and the financial agreement at each review by affixing a dated signature to the record. If emergency information is updated in a master file, it shall be updated accordingly in other facility records. |
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Provider Response: (Contact the State Licensing Office for more information.) Child emergency contact information was updated to have the signature dated within 6 months in each classroom. |
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| 2024-06-12 | Renewal | 3270.191 - Individual Records | Compliant - Finalized |
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Regulation: 3270.191 Description: Individual Records Noncompliance Area: On 6/12/24, at time of renewal, an individual record was not on file at the facility for Staff #5. Correction Required: An individual record is required for each facility person. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff #5 will update all needed paperwork to make file complete and current. A copy of Staff #5 file will be maintained at all sites. |
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| 2024-06-12 | Renewal | 3270.32(a) - Comply with CPSL | Compliant - Finalized |
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Regulation: 3270.32(a) Description: Comply with CPSL Noncompliance Area: On 6/12/24, at time of renewal inspection, Staff #3 file did not contain a completed FBI clearance issued by the Department of Human Services as required by CPSL. Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # 3 may not work in a child care position at the facility. |
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Provider Response: (Contact the State Licensing Office for more information.) Staff person #3 will be removed from the facility until DHS FBI clearance is obtained. |
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| 2024-06-12 | Renewal | 3270.66(a) - Locked or inaccessible | Compliant - Finalized |
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Regulation: 3270.66(a) Description: Locked or inaccessible Noncompliance Area: On 6/12/24, at time of renewal, diaper cream instructing to "keep out of reach of children" was observed accessible to children in an unlocked diapering cabinet in the Young Toddler Room. Lysol was observed accessible to children on top of the toilet located in the Chipmunk room. Cleaning products were observed accessible to children under an unlocked sink cabinet located in the lower-level bathroom area. Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children. |
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Provider Response: (Contact the State Licensing Office for more information.) Cabinets were locked at time of inspection, making the cleaning products and diaper cream inaccessible to children. The Lysol spray was removed from the back of the toilet and placed in an area inaccessible to children. |
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| 2023-07-11 | Renewal | 3270.107 - Refrigerator | Compliant - Finalized |
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Regulation: 3270.107 Description: Refrigerator Noncompliance Area: Observed thermometer not working in Pre-k classroom. Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator. |
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Provider Response: (Contact the State Licensing Office for more information.) Provider will replace thermometer in refrigerator. |
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| 2022-07-20 | Renewal | 3270.107 - Refrigerator | Compliant - Finalized |
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Regulation: 3270.107 Description: Refrigerator Noncompliance Area: Observed Turtles classroom with a broken thermometer in refrigerator. Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator. |
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Provider Response: (Contact the State Licensing Office for more information.) Provider will replace broken thermometer with new operating thermometer. |
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| 2022-02-18 | Renewal | Renewal | Compliant - Finalized |
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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