Description: KINDER ACADEMY is a Child Care Center in LAVEEN AZ, with a maximum capacity of 173 children. This child care center helps with children in the age range of Infant; Ones; Twos; Three to Five; School-Age. The provider does not participate in a subsidized child care program.
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| Inspection # | Inspection Date | Inspection Type | Status |
|---|---|---|---|
| INSP-0173047 | 2026-04-28 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct a complaint #165559 investigation on 04-28-2026. A copy of the Notice of Inspection Rights was provided at the time of the inspection. A focused inspection was completed. The following deficiencies were observed during the inspection and is subject to changes pending programmatic review. Please submit the Plan of Corrections within 10 days of receiving the Statement of Deficiencies. The ratios observed were: Infant: 1:4 1s: 2:13 2s: 3:14 3s: 2:22, 1:13 4s: 1:15 There were 4 staff members interviewed during this investigation. The documentation observed was: Rosters Diaper logs Digital records Upon completion of the complaint investigation, it was determined from facility documentation, observation, and interview, that 1 of 1 allegation was substantiated. | |||
| INSP-0170360 | 2026-03-19 | Complaint | Complete |
| Initial Comments: The purpose of this inspection was to conduct Complaint Investigation #00161937 on 03.19.26. The Plan of Correction will not be accepted at this time. The complainant was contacted and interviewed for further details. A full inspection was not conducted. A copy of Notice of Inspection Rights was provided at the time of the inspection. The following room ratios were observed: Infant's: 1:4 One's: 2:13 Two's: 2:16 Three's: 1:13 Four's: 2:18 Preschool's (Four to Five): 1:15 The following documentation was reviewed: *Children sign in/out records *Staff files *Emergency, Information, and Immunization Record cards *Facility video *Digital photo There were 2 staff members interviewed during this investigation. There was 1 staff file reviewed during this investigation. Upon completion of the Complaint investigation, it was determined from video review and staff interview that 1 of 1 allegations were able to be substantiated. The following items were discussed but were not limited to: *fingerprint clearance card documentation *DCS documentation The following deficiencies were observed and are subject to changes pending programmatic review. | |||
| INSP-0132770 | 2025-05-29 | Complaint | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Complaint #00132072 Investigation conducted on 5/29/2025 and is subject to changes pending programmatic review. A full inspection was not conducted at this time. The Compliance Officer provided the facility with a paper copy of the Notice of Inspection Rights at the start of the inspection. Please submit the Plan of Correction in the Portal within 10 days of receiving the Statement of Deficiencies. Ratios observed were: Infants: 2:10 1s: 2:13 2s: 2:16 3s: 1:12, 2:11 4s: 1:14 School Age: 1:18 There were 3 staff interviewed during this investigation. Documentation observed: children's attendance records, Emergency Information and Immunization Record cards, classroom rosters, ProCare: text messages (between staff and parents), photos, and activity summaries. The fingerprint clearance cards for 2 of the 2 staff members were verified to be valid through the DPS website at the time of the inspection. The Compliance Officer was unable to make contact with the complainant. Upon completion of Complaint #00132072 Investigation, it was determined from observation, interview, and documentation, that 1 out of 3 allegations were substantiated, and 2 out of 3 allegations were unable to be substantiated due to a lack of sufficient evidence. | |||
| INSP-0132199 | 2025-05-22 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 05/22/2025 and are subject to changes pending programmatic review. The Plan of Correction will not be accepted at this time. The Emergency Disaster Contact form was emailed to the Provider. The Empower Self-Evaluation link was emailed to the Provider. The fingerprint clearance cards for 5 of 5 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview, the following items were discussed but not limited to: *A new Criminal History Affidavit will be completed each time the fingerprint clearance card is renewed *The capacity will be posted in each indoor activity area *Screen time in minutes will be included in the lesson plan *The soiled clothes container will have a waterproof liner *Conduct all required attendance checks while on the field trip *Continue to monitor the outdoor stucco for hazards *Hoses will be coiled before children use the outdoor activity area *Date of enrollment will be included on Emergency, Information, and Immunization Record Cards | |||
| INSP-0044448 | 2024-05-29 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 5/29/2024 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation link was emailed to the Provider. The DES Group Size requirements were observed in compliance at the time of the inspection. The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the inspection. During the exit interview the following items were discussed but are not limited to: * Attendance records will contain at least the first initial and last name of the individual signing the child in and out of the Center. *Continue to monitor the seams of the turf to avoid hazards on the PreK playground. *Post a dated lesson plan in each indoor activity area for each calendar week. Compliance Officer is Heather Bauer. | |||
| INSP-0039374 | 2024-02-26 | Complaint | Complete |
| Initial Comments: The purpose of the inspection was to conduct complaint #00067180 and complaint #00078732 investigation on 2/26/2024. A full inspection was not conducted at this time. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. Ratios observed were: Infants: 1:6 1-year-old children: 2:13 1 & 2-year-old children: 2:17 3 & 4-year-old children: 1:13 3 & 4-year-old-children: 2:13 4 year olds-School Age children: 2:23 There were 2 staff interviewed during this investigation. Others interviewed: Director and Director Designee Compliance Officer #1 contacted the complainants via email. Documentation observed were Emergency, Information and Immunization Records, child attendance rosters, child sign in and out records, staff attendance records, illness logs, messages sent through ProCare and accident/incident reports. Upon completion of the complaint investigation #00067180, it was determined from observation, interview and documentation, that 1 of 1 allegation lacked sufficient evidence to be substantiated. Upon completion of the complaint investigation #00078732, it was determined from observation, interview and documentation, that 1 of 1 allegation lacked sufficient evidence to be substantiated. The following deficiencies were observed at the time of complaint investigation and are subject to changes pending programmatic review. Compliance Officer #1 is Heather Bauer. Compliance Officer #2 is Sherri Pavlisick. | |||
| INSP-0027906 | 2023-05-31 | Compliance (Annual) | Complete |
| Initial Comments: The following deficiencies were observed at the time of the Compliance Inspection conducted on 5/31/2023 and are subject to changes pending programmatic review. Please submit the Plan of Corrections via the LMS portal within 10 days of receipt of the Statement of Deficiencies. The Emergency Disaster Contact form was completed at the time of the inspection. The Empower Self-Evaluation was completed at the time of the inspection. The DES Group Size requirements were observed to be compliant. The fingerprint clearance cards for 3 of 3 staff members were verified to be valid through the DPS website at the time of the inspection. Compliance Officer is Heather Bauer. | |||
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I’ve had multiple issues with this daycare.
I never see any staff wear masks in the facility. EVER. You’re working with people’s children, you should be protecting them especially in the middle of a Pandemic. They don’t sanitize their pens frequently. Most of the time you’re having to used a pen that’s already been labeled “USED”. It’s nasty.
I have a four month old baby boy. On TWO occasions, when I went to pick him up, he had no socks on his feet. The first time, the owner Sandra lied and said “That’s how he came”. I knew she was lying because he was dropped off around 8am. She doesn’t arrive until after 9am. When I called my boyfriend he assured me of course he put socks on our baby. I let it slide. The second occasion, my boyfriends grandma went to pick him up and behold, no socks on his feet again. His feet were ICE COLD. He was three months at the time. What the heck? Here Sandra is again... “That’s how he came”. My boyfriend sped down to the daycare and had her pull the camera footage of that morning showing my son coming in my socks on. She went to the baby’s room and found his socks put on a shelf. She came out and said “The teacher must of forgot to put his socks back on”. How do you look at a three month old baby without socks on and still forget? Feel his ice cold feet and still forget? Or is because your staff is not properly watching these infants and young children.
Next, I was about 20 minutes late picking up my little one due to a miscommunication with my boyfriend. When I walked in the daycare, I immediately started apologizing. Sandra had a dirty look on her face and told me “It’s going to be $105.00.” I asked her for what and she told me “That late fee for the teacher having to stay”. I said okay, I had no problem paying. But a couple days prior, Sandra was speaking to my boyfriend about his cousin and how his cousin is always late picking his children up. However, Sandras been interested in doing business with them so I told her, “I hope you’re having all parents pay late fees and not picking and choosing”. She told me I needed to worry about my own child and I told her I would go ahead and withdrawal him. She said “Oh he needs a two week notice. It’s in the contract you signed” and then she did a sarcastic smirk. Then she proceeded to tell me I needed to pay last weeks daycare and this weeks. I immediately said “No, his daycare was paid last week” and she kept trying to say it wasn’t. I then asked her to pull the camera footage and she said “You can come back tomorrow during our hours of operation, 6am to 6pm, me and my family are going home”.
I said okay, called my boyfriend and let him know. He worked right down the street so he drove to the daycare in 2 minutes. When he went to the door, she wouldn’t unlock it, instead she wanted to be petty and talk to him through the glass saying she’s going home and he can talk to her another time. So we left.
Not to mention, when she brought my son to me, she put her face LESS THAN AN INCH AWAY FROM HIS, NO MASK ON and started talking in his face saying “Bye. You look like a little Eskimo.” Are you in your right state of mind to be in an infants face with no mask on, in the middle of a pandemic talking and smiling that close to him??
Very unprofessional. All around. And dirty.