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First Steps Academy & Daycare

Dallas, TX · Dallas County
★ ☆ ☆ ☆ ☆ 1.0 (2 reviews)
10120 MONROE DR, Dallas, TX 75229
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Quick Facts

Capacity
48 children
Age Range
Infant, Toddler, Pre-Kindergarten, School Age
Type of Care
Child Care Program
Subsidized Program
Participates
Food Program
Does not participate
State Rating
2-Star

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Contact Information

📞 (214) 350-8145
10120 MONROE DR
Dallas, TX 75229
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Licensed Licensed Center
Active License
License Number
1691302
License Issued
Dec 13, 2019
Issued By
Texas Department of Family and Protective Services
District Office
Dallas

Reviews

1.0
★ ☆ ☆ ☆ ☆
2 reviews
5★
0
4★
0
3★
0
2★
0
1★
2
anonymous
2020-07-18 17:00:00
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months

Worst day care to ever send your child to ! I was able to witness for a short time up close how terrible the director is . She is short , she is rude . She yells at the children , she threatens to hit them . She is very rough with them . Do not let this woman around your kids .

84 out of 178 think this review is helpful Was this helpful?  Yes  No
Mari
2019-07-15 15:19:01
★ ☆ ☆ ☆ ☆
I have used this provider for more than 6 months

I had my child here for about a year and a half, during that time she caught lice 3x, all from the same children that were spread them the first time. The owner still refused to have those children removed until they were clean. The final straw was when I picked up my 2 1/2 year old child and she had 102 fever, she was severely dehydrated to a point that she was wheezing when she would breath and her lips were so dry and chapped. My child is extremely active and to not notice her being this sick and not contacting me to pick her up was just unsafe. This woman should not be caring for children. When my daughters room teacher left for another job opportunity and Ms. Lilly was left to take care of the children my daughter became scared to go to daycare every day. She would go kicking and screaming the minute we would pull into the parking lot. If there was a negative star I could give her I would give a -5.

97 out of 178 think this review is helpful Was this helpful?  Yes  No

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About the Provider

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Additional Information: Initial License Date: 8/16/2010.

Hours of Operation

  • Monday7:00 AM-6:30 PM
  • Tuesday7:00 AM-6:30 PM
  • Wednesday7:00 AM-6:30 PM
  • Thursday7:00 AM-6:30 PM
  • Friday7:00 AM-6:30 PM
  • Saturday Closed
  • Sunday Closed

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