Five Star Center License
✓ Licensed
Willow Oak Head Start/ Early Head Start
Greensboro, NC
· Guilford County
1815 EVERITT STREET,
Greensboro, NC 27401
Quick Facts
Capacity
93 children
Age Range
0 through 5
Transportation
Yes
Subsidized Program
Participates
State Rating
5
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Licensed Five Star Center License
Active License
License Number
41001585
License Holder
GenerationEd
License Issued
Apr 13, 2026
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Disgruntled Parent
2018-09-27 15:49:33
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months
My children have started to attend the facility since the re-opening this year. I had hoped that I would be able to give complimentary comments about the company and it's staff, but needless to say that they are very unorganized and messy. They have lost my child's paperwork that they requested that I turn in so that my child could attend school, but no longer have it in their possession now. They do not follow appropriate protocol or policy. The administrator is very rude and condescending. They really need to get more staff to help with the administration portion of their office because their incompetence is showing tremendously.
94 out of 195 think this review is helpful
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About the Provider
WILLOW OAK HEAD START/ EARLY HEAD START is a Five Star Center License in GREENSBORO NC, with a maximum capacity of 93 children. This child care center helps with children in the age range of 0 through 5. The provider also participates in a subsidized child care program.
Additional Information:
Five Star Center License
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-06-22 | Unannounced Inspection | Yes | |
| 2026-06-22 | Violation | 603 | 15A NCAC 18A .2824(a)&(b) |
| All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In the LE#8 & LE#3 the carpets in the classroom were visable dirty. Also in LE#8 there were several rugs in poor condition that need to be repaired or replaced. | |||
| 2026-06-22 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In classroom LE#4 two children's medication had expired and had not been returned to the parent. | |||
| 2026-02-12 | Unannounced Inspection | Yes | |
| 2026-02-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not have current First Aid training | |||
| 2026-02-12 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not have current CPR training. | |||
| 2025-06-06 | Unannounced Inspection | Yes | |
| 2025-06-06 | Violation | 851 | .0803(13)(a-e); .2318(3) |
| When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. | |||
| 2025-06-06 | Violation | 899 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The fire extinguisher had not been inspected since January, 2024. This is a repeat violation. This was cited during the last visit to the facility on 2/18/2025. | |||
| 2025-02-18 | Unannounced Inspection | Yes | |
| 2025-02-18 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility did not have a current fire inspection. The last inspection was completed on January 18, 2024. | |||
| 2025-02-18 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets accessible to the children were not covered in two classroom spaces (LE #3 & #4). | |||
| 2025-02-18 | Violation | 899 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The fire extinguishers in the facility had not been inspected yearly as required. The last inspection was conducted January 2024. | |||
| 2025-02-18 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Several staff members had not completed all of the health and safety training. | |||
| 2024-06-10 | Unannounced Inspection | No | |
| 2024-02-21 | Unannounced Inspection | Yes | |
| 2024-02-21 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A safe outdoor environment was not provided for the children. There was cement exposed at the base of a pole , rocks, tree roots and black tarp on the playground. These were tripping and safety hazards. | |||
| 2024-02-21 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Prescribed medicine was not accompanied by signed and dated written instructions from prescribing physician or health care professional for one child in classroom 4. | |||
| 2024-02-21 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Leftover medicines were not returned to the parent after the medication had expired November22,2023. | |||
| 2023-02-28 | Unannounced Inspection | Yes | |
| 2023-02-28 | Violation | 468 | .0510(d)(1) |
| When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The book area did not have a third activity in room 1. | |||
| 2023-02-28 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One child's medication was not returned to the parent after the expiration date of the medication. | |||
| 2023-02-28 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One employee's personnel file did not contain an annual staff evaluation. | |||
| 2023-02-28 | Violation | 1320 | GS 110-91(1);.0302(d)(2); .0304(g) |
| Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. Two children did not have a medical exam on file. | |||
| 2023-02-28 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child's immunization record was not on file before or within 30 days after admission. | |||
| 2022-10-19 | Unannounced Inspection | Yes | |
| 2022-10-19 | Violation | 852 | .0802 (e) |
| Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report was not completed and signed by the parent. | |||
| 2022-10-19 | Violation | 1911 | .0802(f) |
| An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. | |||
| 2022-03-24 | Unannounced Inspection | Yes | |
| 2022-03-24 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One child's medication was not returned to the parent after expiration of the medication had expired. | |||
| 2022-03-24 | Violation | 861 | .0604(q) |
| Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Foams blocks were accessible to children under 3 years of age. | |||
| 2022-02-03 | Unannounced Inspection | No | |
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