Castle Pines Academy

Disclaimer: This is NOT about the current staff but about the owners of the facility.

Aamar & Iram Masood,

Shame on you. Shame on you for calling yourselves business owners and shame on you for claiming to care about the staff, children and parents in your facility. When I first brought my child here I was immediately welcomed by the directors of the facility. The CURRENT staff in leadership, front desk and early preschool/preschool classes (I cannot speak for the infant classes but I have never had a bad interaction with them either) are your ONLY saving grace.  

You have consistently neglected the building care (dirty carpet, repainting, tile repairs), supplies teachers need for their jobs, toys & activities for the kids, made parents bring their children's own meals (without discounting rates) and are either understaffed or under trained your newcomers. You yourself don't even set foot in your own business more than a few times a year in the 2 years we have been there I have NEVER seen you.
 
People do not leave their jobs they leave terrible managers and ownership. In this case its the ownership. Obviously I don't know all the details but this is my experience.

With your license currently under probation (again) you have failed to rectify these issues time and time again. Expecting parents to pick up their children on a dime when you are out of compliance or overburdening your staff with too many children with no alternative solutions. You have taken zero accountability for your actions (or lack there of). While I'm sure you have been in contact and under contract for Highpointe Academy to take ownership for some time now you have chosen to NOT tell parents or staff you were closing operations until the last possible second. A three day notice. What a f****** JOKE. You have not offered severance to your employees, alternative care options for parents or even a contact number to address parents grievances. You are cowards. You clearly do not care how this impacts the families that are providing you with an income and made sure your pockets would be lined to the very end. All the while leaving parents who depend on YOU scramble to find care before Monday, unable to vet them appropriately, unable to budget, unable to even TOUR places in some cases but most importantly taking away the stability and relationships our children have made with the staff that has loved and cared for them like family.

I have and will be making complaints to the Department of children services regarding your license as well as to the BBB on (all) if your LLCs. since you have chosen to hide.

Excellent school! High standards, and very clean and organized. Great curriculum and structure for the kids. I love the open communication with the parents and the parent night out events! I would recommend this private school to anyone!