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Licensed Child Care Center ✓ Licensed

Tutor Time Childcare Learning Center - Newark

Newark, DE · New Castle County
★ ☆ ☆ ☆ ☆ 1.0 (1 review)
491 SOUTH HARMONY ROAD, Newark, DE 19713
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Quick Facts

Capacity
238 children
Age Range
6 weeks through 12 years.
Subsidized Program
Does not participate
State Rating
2

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Contact Information

📞 (302) 292-3529
491 SOUTH HARMONY ROAD
Newark, DE 19713
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✓ Licensed Licensed Child Care Center
Active License
License Number
344608
Issued By
Delaware Department of Services For Children, Youth And Their Families
District Office
State of Delaware, Office of Child Care Licensing

Reviews

1.0
★ ☆ ☆ ☆ ☆
1 review
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1
Horrible
2014-06-10 12:15:38
★ ☆ ☆ ☆ ☆

Customer service and organization is no existent at this school. I paid tuition on time each week however, one week I was in the hospital and wasn't able to bring them the tuition check until that same Friday. The director informed me that, it didn't matter if I was in the hospital, tuition is due on Wednesday no exceptions. So I will be giving them the late fee however, my son will not remain at the school any longer. The tuition is to high for the director to not have good customer service. Throughout the whole conversation, never once did the director ask me if I was ok. I did just inform you I was in the hospital.

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About the Provider

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Every child is different. Every child is one-of-a-kind.

So at Tutor Time, every child’s unique set of skills and interests are utilized to his or her advantage in the way that they learn, grow, build self-esteem, and develop their imagination.

It’s our job to bring out their best.

Your child’s day at Tutor Time is educational. It’s social. And it’s highly energetic. The secret ingredient is our LifeSmart™ curriculum, which creates fruitful, hands-on learning and confident self-expression. Inspired by Howard Gardner’s multiple intelligences theory, LifeSmart recognizes and embraces the different strengths and abilities of individual children. Those differences are embraced and used to drive a customized early education that addresses the specific needs of your child.

Beyond their development and education, your child’s safety and security are our top priority. And communication is essential. With regular updates (including many photos) of your child’s experiences, you can feel comfortable that you are sharing this journey – every step of the way.
Additional Information: Financial Arrangements: Purchase of Care; Reported Injuries & Deaths: 2022: 4 facility injuries. No facility deaths reported.; 2023: 2 facility injuries. No facility deaths reported.; 2024: 2 facility injuries. No facility deaths reported.; 2025: 2 facility injuries. No facility deaths reported.; 2026: 4 facility injuries. No facility deaths reported.; 2021: 1 facility injury. No facility deaths reported.;

Hours of Operation

  • Monday6:30 AM - 6:00 PM
  • Tuesday6:30 AM - 6:00 PM
  • Wednesday6:30 AM - 6:00 PM
  • Thursday6:30 AM - 6:00 PM
  • Friday6:30 AM - 6:00 PM
  • Saturday Closed
  • Sunday Closed

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Regulation Code Status
2026-09-24 Non Compliance 30U - Personnel Files Completed
Corrective Action: Ensure staff files are complete. The following is needed: - Start Date--Staff #5 - Administration of Medication--Staff #5, 11, 19, 24, 29 - Professional Development Plans--Staff #5, 14, 22, 24 - Annual Review of Safe Sleep and Abuse and Neglect--Staff #1, 14 - Orientation--Staff #3, 5, 11 - OCCL Health & Safety Training--Staff #3, 5, 11, 19, 24, 29 - Application/Resume/Data Sheet--Staff #3, 5, 11, 19, 24, 29 - Job Description--Staff #5, 24 - References -- Staff #3 (2), 4(4), 5(2), 9(2), 10(2), 21(4), 28(4), 29(2) - Adult Abuse Registry Check--Staff #8, 28 - Health Appraisal & TB Screener--Staff #4, 21 - Release of Employment--Staff #5 - Service Letters--Staff #5, 9, 10, 24 (if after 2 documented attempts, no service letters have been received, admin must obtain 2 additional references for the staff member).
2026-09-24 Non Compliance 33U - Annual Training Completed
Corrective Action: Training Hours are needed for the following: --Staff #1(18 hours), #2(18), #12(18), #13(18), #14(18), #15(18), #16(18), #18(18), #20(18), #22(18), #25(18), #27(18)
2026-09-24 Non Compliance 35U - First Aid and CPR Training Completed
Corrective Action: Ensure all staff have current CPR/First Aid certifications. The following staff need to obtain training: Staff #2, 3, 5, 6, 7, 8, 9, 10, 11, 12, 13, 17, 19, 21, 22, 26, 28
2026-09-24 Non Compliance 40U - Child Files Completed
Corrective Action: Ensure Child Files are complete. The following is needed: --Child #1 and #5 need the Date of Enrollment and Hours of Attendance --Child #7 needs an Emergency Transportation and Medication statement signed by the family. Child #10 needs Screen Permission and Mat Permission signed on the Parent Permissions Form
2026-09-24 Non Compliance 49U - Indoor Space Completed
Corrective Action: Ensure Indoor Spaces are well maintained and clean. The following rooms need attention: --Infant 1--exposed dry wall patches --Infant 2--tape residue on walls --Toddler 2--exposed drywall patches and tape residue -- Twos--exposed drywall patches, chipped windowsill paint, tape residue, top storage space of cubbies needs to be cleaned --EPS--chipped windowsill paint, remove crayon on the walls, bottom of all shelves needs to be cleaned --Pre-K 1--walls and cabinets are dirty and need to be cleaned --Preschool--chipped windowsill paint, exposed drywall, tape residue, wall behind the class trash can, and sink cabinets need to be cleaned. Ensure all classrooms have covered trash in the classrooms. (These must not be the covered diaper trash). The following rooms need covered trash: -- Preschool, EPS (Needs to be cleaned), Junior K, and Pre K 1
2026-09-24 Non Compliance 50U - Kitchen and Food Preparation Completed
Corrective Action: Fridges in the Infant 1 and Infant 2 need to be cleaned.
2026-09-24 Non Compliance 51U - Toilet Facilities Completed
Corrective Action: Ensure that all classrooms have toilet paper and paper towels. Twos did not have either, and the bathroom needs to be cleaned and organized.
2026-09-24 Non Compliance 53U - Outdoor Area Completed
Corrective Action: Please ensure the fall zone requirements are maintained on the Junior K/School Age playground.
2026-09-24 Non Compliance 56U - Sleeping Accommodations and Safe Sleep Environments Completed
Corrective Action: Ensure nap mats are free from tears and not worn on the corners exposing the foam. Mats needs to be replaced in the following: --Toddler 2, EPS, Preschool, Pre-K 1, and Pre K 2
2026-09-24 Non Compliance 57U - Equipment Completed
Corrective Action: Ensure there are enough developmentally appropriate materials available in all classrooms. The following is needed: -- Two's need early art and music materials readily available. -- Toddler 2 had several empty shelves and not many materials available.
2026-09-24 Non Compliance 61U - Diapering and Soiled Clothing Completed
Corrective Action: Ensure Foot Activated/Covered trash cans are used for diapering in the Preschool and EPS classrooms.
2026-09-24 Non Compliance 72U - Feeding of Infants Completed
Corrective Action: Ensure all infants in the Infant 1 classroom have updated Monthly Infant Feeding Schedules.
2026-09-24 Non Compliance 74U - Lesson Plans Completed
Corrective Action: Ensure current lesson plans are posted. The preschool's plan was dated for 9/7/2026-9/11/2026
2026-05-15 Non Compliance 28U - General Qualifications Completed
Corrective Action: Ensure staff members have a comprehensive background check and an eligibility letter or provisional eligibility letter on file before working with children. The staff member has not been working in the center since it was discovered an eligibility letter had not been issued by CHU. The length of time a staff member was employed by the program is undetermined, however, staff file documentation (which was requested by LS) has March 8, 2026 as the staff members orientation date.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 24U - Staff Qualifications Completed
Corrective Action: Ensure all staff members have a current DEEDS certificate on file or an application submitted within 60 days of hiring. Staff #10 does not have a DEED certificate and an application has not been submitted.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 30U - Personnel Files Completed
Corrective Action: Ensure all staff files are complete. The following is needed: -Start Dates: Staff #4, 7, 8, 10, 11, 13, 18 -CPR/First Aid: Staff #3, 4, 5, 7, 8, 10, 14, 17, 18, 20, 21, 24 -Administration of Medication: Staff #4, 5, 7, 8, 10, 12, 13, 14, 15, 16, 18, 21, 24 -Professional Development Plan: Staff #6, 12, 17, 18, 19, 22, 23 -Annual Review of Safe Sleep: Staff #2, 5, 9, 12, 15, 18, 19, 22, 23 -Annual Review of Abuse and Neglect: Staff #2, 5, 9, 12, 15, 18, 19, 22, 23 -Orientation: Staff #4, 5, 7, 8, 10, 11, 13, 18, 20 -OCCL Health and Safety Training: Staff #5, 8, 10, 11, 13, 14, 18, 19 -Application/Resume/Info Card: Staff #4, 5, 7, 8, 10, 17, 18, 19, 25 -Job Description: Staff #4, 5, 7, 8, 10, 11, 14, 17, 18, 25 -References: Staff #4(2), 5(2), 7(2), 10(1), 11(2), 13(4), 14(4), 18(2), 19(2), 20(1) -Declaration: Staff #4, 5, 10, 18 -Drug and Alcohol Statement: Staff #4, 5, 10, 18 -Adult Abuse Registry Check: Staff #4, 7, 10, 11, 18 -Health Appraisal and TB Screener Results: St
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 40U - Child Files Completed
Corrective Action: Ensure Child Files are complete. Child #3 and #4 need updated Child Health Appraisals and Immunization Records.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 49U - Indoor Space Completed
Corrective Action: Ensure all indoor spaces are clean and in good repair. Infant 1 needs to replace a water-stained ceiling tile. The Two-Year-Old classroom needs to clean/replace the classroom trash can. There is a large patch of blue paint pulled from the wall, exposing the drywall underneath. The classroom sink was backed up and not draining properly. All shelves in the room have excessive tape residue. Send pictures of corrections to OCCL.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 50U - Kitchen and Food Preparation Completed
Corrective Action: Ensure refrigerators and freezers are clean, free from debris and excessive ice build up. Infant 1 and 2 freezers need to be defrosted. Infant 3 and Toddler 3 need to be cleaned and organized.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 56U - Sleeping Accommodations and Safe Sleep Environments Completed
Corrective Action: Ensure all nap mats are labeled and free from tears. Preschool mats need to be labeled and 8 need to be replaced. Two's need to replace 5. Toddler 3 needs to be labeled. Early Pre-K needs to be labeled.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 72U - Feeding of Infants Completed
Corrective Action: Ensure Infant Feeding Schedules are updated monthly. Send all of the Infant 1 and 3 forms for September and the children under 1 in Toddler 2.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-11 Non Compliance 75U - Activity Areas Completed
Corrective Action: Ensure art materials are accessible to the children in the Two-Year-Old classroom.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2025-09-01 Non Compliance 8U - License Renewal Completed
Corrective Action: Ensure annual renewal application materials are received 60 days prior to the expiration of the current license. Tutor Time's due date is August 31st, application was received after this date.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-09-13 Non Compliance 28U - General Qualifications Completed
Corrective Action: Ensure that staff members have current Eligibility Letters. Staff #24 needs to be reprinted, (x--9/2024)
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-09-13 Non Compliance 30U - Personnel Files Completed
Corrective Action: Ensure that all staff files are complete and up to date. The following is needed: - CPR/First Aid--Staff #2, 3, 6, 7, 8, 10, 14, 19, 22, 23, 25, 26, 27 - Admin of Med--Staff #12, 17, 22, 26 - Training Hours (w/at least 2 in H/S)--Staff #1, 2, 3, 5, 8, 9, 12, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24 - Professional Development Plans--Staff #1, 2, 3, 4, 5, 6, 7, 9, 10, 11, 12, 13, 14 ,15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27 - Annual Review of Safe Sleep--Staff #1, 3, 4, 5, 8, 14, 15, 16, 18, 20, 21, 22, 23, 24 - Annual Review of Abuse and Neglect--Staff #1, 3, 5, 8, 14, 15, 16, 18, 20, 21, 22, 23, 24 - Orientation--Staff #2, 4, 6, 8, 11, 13, 17, 19, 25 - OCCL Health and Safety Training--Staff #9, 17, 22 - Personal Information Sheet--Staff #7, 17, 25, 26, 27 - Job Description--Staff #2, 6, 10, 11, 13, 19, 22, 25, 26, 27 - References--Staff #2, 4, 6, 7, 9, 10, 13, 17, 22 - Declaration--Staff #4, 6, 13, 22, 25, 26 - Drug and Alcohol Statement--Staff #4, 6, 13, 22, 25,
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-09-13 Non Compliance 38U - Parents Right to Know Completed
Corrective Action: Ensure that the current Parent's Right to Know is kept and updated as new families inquire about the program.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-09-13 Non Compliance 40U - Child Files Completed
Corrective Action: Ensure that all child files are completed. - Health Appraisals--Child #2, 3, 11, 17, 18 - Current Immunizations--Child #11 - Blood Lead Results--Child #10, 12, 18
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-09-13 Non Compliance 45U - Hazardous Materials Completed
Corrective Action: Ensure that all classrooms have appropriate cleaners present and labeled. Toddler 2 needed Bleach Water. Ensure that Radon Levels are tested within the facility every 5 years. Current Radon Results expired in August 2024.
Provider Response: (Contact the State Licensing Office for more information.)
Facility Visit
2024-09-13 Non Compliance 49U - Indoor Space Completed
Corrective Action: Ensure that all trash cans have foot operated covers. Multiple trash cans throughout the facility were observed with the lids off and next to the trash can. The NC was corrected at the visit by the administrator, however, ensuring that staff keep the lids on throughout the day needs attention.
Provider Response: (Contact the State Licensing Office for more information.)
Facility Visit
2024-09-13 Non Compliance 61U - Diapering and Soiled Clothing Completed
Corrective Action: Ensure that Diaper Changing Procedures are present in all classroom bathrooms. Two's Room needed a posted procedure.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2024-05-24 Non Compliance 20U - Positive Behavior Management Completed
Corrective Action: On Friday, May 24, 2024, a staff member in the Toddler 3 classroom was observed on camera by Ms. Minks and two other staff members, moving children by one arm. This action occurred four separate times within 20 minutes. The staff person was suspended that afternoon, indefinitely, pending the Center's internal investigation. As a result of the internal investigation, the staff member's employment with Tutor Time was terminated as corrective action.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 20U - Positive Behavior Management Completed
Corrective Action: Ensure staff use prevention strategies, appropriate redirection, rather than restraint and positive developmentally appropriate methods of behavior supports. Staff #4 was observed not following behavior policy. Staff #4 pulled child's arm to move him. Send OCCL staff communication documenting review of video and write up if appropriate.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 27U - Ratios, Group Size, and Supervision Completed
Corrective Action: Ensure supervision and direct observation of children is provided at all times. Please send OCCL staff communication and review of use of bathroom outside of classroom
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 30U - Personnel Files Completed
Corrective Action: . Staff # 1,6,7,13,16,17,18,19 need to complete CPR, First Aid. Send to OCCL when complete. Staff #4 needs 9.5 training hours. Send to OCCL when complete. Staff #3,7,10,14,16,17,18,19 need professional development plans. Send to OCCL when complete. Staff #3,10,14,16,17 need orientation forms filled out and signed. Send to OCCL when complete. Staff #5,8,9,10,11,14,16,17 need OCCL's 7 hour Health & Safety course. Send to OCCL when complete. Staff #3,7,15,19 need an application or resume. Send to OCCL when complete. Staff #3,4,7,14 16,17,18,19 need job descriptions. Staff #5 needs 5 references or 2 service letters. Staff #14 needs 2 service letters, or 5 references. Staff 16 needs 2 service letters or 5 references. Staff #17 needs 2 service letters or 5 references after 2 attempts have been made to obtain service letters. Staff #18 needs 3 more letters of reference. Staff #19 needs 2 service letters, or 5 letters of reference. Send all to OCCL when complete. Staff #17 n
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 38U - Parents Right to Know Completed
Corrective Action: Provide Parent Right to Know log for annual review. Send to OCCL when complete.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 40U - Child Files Completed
Corrective Action: Ensure Child files are complete. Child #14 need blood lead screening. send to OCCL when complete.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2023-09-20 Non Compliance 53U - Outdoor Area Completed
Corrective Action: Ensure grounds are maintained and in safe condition. Please send picture of large nails in plastic boarder is in ground and even to top of plastic boarder
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 30U - Personnel Files Completed
Corrective Action: Personnel Files Ensure all personnel files are complete. Staff #1,4 need a professional development plan, annual review of safe sleep, and annual review of abuse and neglect. Staff #2 needs CPR, First Aid, a professional development plan, and annual review of safe sleep. Staff 3 needs annual review of safe sleep, and a professional development plan. Staff #4 needs administration of medication, a professional development plan, annual review of safe sleep, and annual review of child abuse & neglect. Staff #5 needs a professional development plan. Staff #6 needs CPR, First Aid, and annual review of Safe Sleep. Staff #7 needs training hours- this is non-determined at this time but will be non-compliant if not received by 10-10-22. Staff #7 also needs Helath & Safety hours, a professional development plan, annual review of safe sleep, annual review of abuse & neglect. Staff #8 New Hire- needs a witness for Declaration, and a Health Appraisal & TB. Staff #9 needs a job description
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 41U - Child Health Appraisal Completed
Corrective Action: Ensure all children enrolled have a current Health Appraisal Child #25 and Child #26 need a current Health Appraisal including Lead Lab Level Results. Send to OCCL when complete. Ensure all children in care over the age of 12months- School Age have Lead Lab Results. Child #3,17, 24, 30 need Lead Lab Level Results. Send to OCCL when completed.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 43U - Children's Attendance Completed
Corrective Action: Ensure attendance is kept at all times throughout the day. Child #2 was a new student, was not signed in to the classroom, and staff in the room were unaware of the child's name. Send one week's worth of attendance to OCCL for classroom Two's (1year old room)
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 53U - Outdoor Area Completed
Corrective Action: Ensure all outdoor areas are compliant with Regulations. Fencing requirements are not met. All gates need to be self-latching. Send pictures to OCCL when completed. School Age Playground 3 had sharp areas around fence with wires that are a hazard. Send Pictures to OCCL when complete. Ensure nails on gazebo railing are not a hazard. Send pictures to OCCL when nails are not exposed. Fall Zone's need to be covered on all playgrounds. Ensure mulch is not kicked up near the swing area. Send pictures to OCCL when mulch is delivered, and areas are compliant with fall zone Regulations. Ensure all hazards are removed from outdoor play areas. All playgrounds had exposed wires, sharp edges around base of sheds and were sharp. Shed handle was broken, and unable to lock. Holes were dug and are a tripping hazard. Roots are exposed on playgrounds. Fall zones are not meeting the DELACARE Regulations. Shed on Playground 1 had mold, ants, infested with bugs and toys also had mold. Ensur
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 56U - Sleeping Accommodations and Safe Sleep Environments Completed
Corrective Action: Napping Equipment needs to be labeled, and or provide a number chart system.. Mats were not labeled in the Pre-School 1 classroom, as well as in the Toddler II classroom. Send pictures to OCCL when completed.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 57U - Equipment Completed
Corrective Action: Equipment Ensure cushions on buggy are free from mold. Remove or replace cushions on Infant Buggy. Send pictures to OCCL when complete.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 63U - Administration of Medication Completed
Corrective Action: Administration of Medication Written permission from the child's parent is needed for administering non-prescription medication such as diaper cream, sunscreen, as well as prescription medication. Child #1,8,11,15,16,20,21,24,25,26 all need (MAR) forms filled out. Send to OCCL when completed. Prescription Medication must be in it's original box, or container and labeled wit instructions from the doctor. Child #1 needs inhaler in it's original box. Send a picture to OCCL when received.
Provider Response: (Contact the State Licensing Office for more information.)
Document
2022-09-16 Non Compliance 65U - First Aid Kits Completed
Corrective Action: First Aid Kit needs to be complete and have all required items. This was corrected at the visit.
Provider Response: (Contact the State Licensing Office for more information.)
Facility Visit
2022-09-14 Non Compliance 72U - Feeding of Infants Completed
Corrective Action: Feeding of Infants Ensure all infants in care have a monthly infant feeding schedule filled out and signed by parents. Send to OCCL when received for Child #5,7,18, 19. OCCL received infant feeding schedules for Child # 4,8,9,10,11,12,13,14,20,21 on 9-15-22, after the visit from 9-14.
Provider Response: (Contact the State Licensing Office for more information.)
Document

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