The Learning Experience
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Reviews
My son attended The Learning Experience and at first I loved it. I was referred by a friend. She had a child there and I knew how she was about her child, so I figured I would give it a try. Even after me seeing on the news, social media and on the ocfs.ny.gov website of the pending revocation back in 2019 regarding the toddler who's finger was severed off and not one staff member called 911. She told me it was under new management and all of the staff that was involved with that incident was terminated. He had an amazing teacher by the name of Ms Jessica. Then when the Pandemic happened we were placed on a shut down. I put his enrollment on pause. When he returned in June 2020, many of the teachers didn't return. They rather stay at home and make more on unemployment. Now, that my opinion has changed about the daycare. I don't blame them and I probably would've done the same. Just so I didn't have to work in that environment. The first issue was there were way too many changes with the Teachers and they never notified the parents of the change. I've never in my life seen so many changes with staff. The turnover at this place was too high. That is never a good sign. Each month was a bunch of new teachers. You would think, because we weren't allowed inside due to COVID they would have a picture up of the teacher, caring for your child. Just to give the parents a piece of mind. Next issue was my child's pull-ups were never changed like they were supposed to. I have so many emails back and forth with them about that. I know he wasn't being changed because I would send in a sleeve which was about 16 pull ups and it would be four weeks or longer until they asked for more. He was there from 8:30 am- 6:00 pm Monday - Friday. No way should 16 pull-ups ever be enough for the duration of time he was there. Then when he outgrew a size 2T-3T they were still putting them on and they were way too tight. He had marks on his sides from the pull up being too tight. I complained and told them to toss out all 2T-3T pull ups. They apologized, but said that some pull ups were donated by another parent. I didn't care and told them to please stop using them. Reminder we weren't allowed in the facility due to COVID, which was very frustrating. What should've been the last straw was when my son got a bruise on his arm and no one could tell me how he got it. You mean to tell me the kids are outside playing on their playground and not one person seen what happened? I addressed my concerns via email like always; only this time they called me. I guess they didn't want a paper trail of them admitting they didn't know how he got the bruise. The last straw was when two teachers told me secretly to remove my child out the daycare as soon as I could. They didn't give an explanation, but honestly I didn't need one. I was alarmed and truly wish I knew why this place has an revolving door of staff. The Director of Curriculum and the Head Director of the program resigned within a month of each other. That tells you they have some upper management issues. This place would be a great daycare if ran correctly. Its in a great neighborhood, the facility is clean, but please don't be fooled by that. They care about the appearance NOT the quality of daycare they're providing. I also believe the daycare would be great if they hired staff interested in working with children; like either having a degree in Early Childhood or in the process of obtaining a degree in Early Childhood. The Director Caitlin was awesome, but she had way too many duties (like why was she cooking lunch) for the kids every day? I feel that took away from her doing more important things. Also, the Director of Curriculum Ms Nya was awesome too. I forgot to mention that my son's cups, bowls, and toys would go missing constantly and they would rarely pop back up. I always wondered where they went. I constantly had to replace his stuff. It was so bad even the Director said "I'll pay you for his stuff." All of his items were labeled. So there was no excuse. Below are other issues: Their lunch is also crappy for the amount of tuition you pay. The TLE parent app is pretty much nonexistent. You barely would get pics or updates daily. This would lead you to asking questions at pick up, which defeats the purpose of providing the service.
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About the Provider
Hours of Operation
- Monday06:30 AM - 06:30 PM
- Tuesday06:30 AM - 06:30 PM
- Wednesday06:30 AM - 06:30 PM
- Thursday06:30 AM - 06:30 PM
- Friday06:30 AM - 06:30 PM
- Saturday Closed
- Sunday Closed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Regulations | Status |
|---|---|---|---|
| 2026-08-19 | Monitoring | Monitoring | 2026-I-YRO-087281 |
| Brief Description: No violations cited | |||
| 2026-06-02 | Complaint (Investigation Pending) | Complaint (Investigation Pending) | 2026-I-YRO-054109 |
| Brief Description: Violations Found | |||
| 2026-06-02 | Complaint (Investigation Pending) | Complaint (Investigation Pending) | |
| Brief Description: Violations found | |||
| 2026-06-02 | Violation | 418-1.8(j) | P/V |
| Brief Description: Number of staff is appropriate for number of children present | |||
| 2026-06-02 | Violation | 418-1.15(a)(4) | P/V |
| Brief Description: Numbers and ages of children present are within licensed or registered capacity | |||
| 2026-06-02 | Violation | 413.4(d)(5) | Not Corrected |
| Brief Description: A prospective director, employee or volunteer may begin to work or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home after completing the check described in paragraphs (1) or (2) of subdivision (a) of this section. | |||
| 2026-06-02 | Violation | 413.4(d)(6) | Not Corrected |
| Brief Description: Pending notification of completion of all required background check components in subdivision (a) of this section, a prospective director, employee or volunteer must always be supervised by an individual who received a qualifying result on the background checks described in paragraph (a) of this section within the past five years. A provisional director, employee or volunteer shall not have unsupervised contact with children in care. | |||
| 2026-05-19 | Annual Unannounced | Annual Unannounced | 2026-I-YRO-010097 |
| Brief Description: No violations cited | |||
| 2026-05-12 | Documentation Review | Documentation Review | 2026-I-YRO-048320 |
| Brief Description: Violations found | |||
| 2026-05-12 | Violation | 418-1.8(j) | N |
| Brief Description: Number of staff is appropriate for number of children present | |||
| 2026-05-12 | Violation | 418-1.13(b) | N |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2026-05-12 | Violation | 418-1.15(c)(31) | N |
| Brief Description: Documentation on file that fire alarm systems are maintained, tested and inspected in accordance with state or other applicable codes | |||
| 2026-05-12 | Violation | 418-1.15(a)(4) | N |
| Brief Description: Numbers and ages of children present are within licensed or registered capacity | |||
| 2026-05-12 | Violation | 413.4(b) | Not Corrected |
| Brief Description: The following criminal history review and background clearances shall be conducted pursuant to and consistent with the Child Care and Development Block Grant Act in accordance with a schedule developed by the Office for any existing operator, director, employee or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home, and any person age eighteen (18) or older living in a group family day care home or family day care home: | |||
| 2026-05-12 | Violation | 413.4(d)(6) | Not Corrected |
| Brief Description: Pending notification of completion of all required background check components in subdivision (a) of this section, a prospective director, employee or volunteer must always be supervised by an individual who received a qualifying result on the background checks described in paragraph (a) of this section within the past five years. A provisional director, employee or volunteer shall not have unsupervised contact with children in care. | |||
| 2026-04-21 | Self-Report | Self-Report | 2026-I-YRO-034706 |
| Brief Description: No violations cited | |||
| 2026-04-15 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | |
| Brief Description: Violations found | |||
| 2026-04-15 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | 2026-I-YRO-030431 |
| Brief Description: Violations Found | |||
| 2026-04-15 | Violation | 418-1.13(b) | P/V |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2026-02-04 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2026-02-04 | Complaint (Substantiated) | Complaint (Substantiated) | 2026-I-YRO-020466 |
| Brief Description: Violations Found | |||
| 2026-01-22 | Fire Safety - Other | Fire Safety - Other | 2026-I-YRO-024640 |
| Brief Description: No violations cited | |||
| 2026-01-21 | Self-Report | Self-Report | 2026-I-YRO-019066 |
| Brief Description: Violations found | |||
| 2026-01-21 | Violation | 418-1.5(aa) | N |
| Brief Description: Handbags, backpacks, plastic bags, small objects are inaccessible | |||
| 2026-01-21 | Violation | 418-1.15(c)(5) | N |
| Brief Description: Attendance records are current and accurate | |||
| 2026-01-21 | Violation | 418-1.15(b)(14)(iii) | N |
| Brief Description: The program must immediately notify the parent and Office of serious injury of a child while in care at the program or being transported by the program | |||
| 2026-01-12 | Monitoring | Monitoring | 2026-I-YRO-019042 |
| Brief Description: Violations found | |||
| 2026-01-12 | Violation | 413.4(d)(5) | Not Corrected |
| Brief Description: A prospective director, employee or volunteer may begin to work or volunteer at a child day care center, small day care center, school-age child care program, group family day care home or family day care home after completing the check described in paragraphs (1) or (2) of subdivision (a) of this section. | |||
| 2026-01-12 | Violation | 413.4(d)(6) | Not Corrected |
| Brief Description: Pending notification of completion of all required background check components in subdivision (a) of this section, a prospective director, employee or volunteer must always be supervised by an individual who received a qualifying result on the background checks described in paragraph (a) of this section within the past five years. A provisional director, employee or volunteer shall not have unsupervised contact with children in care. | |||
| 2025-12-16 | Monitoring | Monitoring | 2025-I-YRO-119530 |
| Brief Description: No violations cited | |||
| 2025-09-29 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2025-09-29 | Complaint (Substantiated) | Complaint (Substantiated) | 2025-I-YRO-104329 |
| Brief Description: Violations Found | |||
| 2025-08-21 | Monitoring | Monitoring | 2025-I-YRO-056104 |
| Brief Description: No violations cited | |||
| 2025-05-16 | Monitoring | Monitoring | 2025-I-YRO-039283 |
| Brief Description: Violations found | |||
| 2025-05-16 | Violation | 418-1.15(c)(5) | N |
| Brief Description: Attendance records are current and accurate | |||
| 2025-04-23 | Annual Unannounced | Annual Unannounced | 2025-I-YRO-011580 |
| Brief Description: No violations cited | |||
| 2025-02-03 | Fire Safety - Renewal | Fire Safety - Renewal | 2025-I-YRO-022688 |
| Brief Description: Violations found | |||
| 2025-02-03 | Violation | 418-1.4(e) | N |
| Brief Description: Fire suppression equipment and systems are inspected, tested, and maintained in compliance with Code | |||
| 2025-02-03 | Violation | 418-1.15(c)(32) | N |
| Brief Description: Documentation that fire suppression equipment and system are in compliance with Code is on file | |||
| 2024-11-26 | Self Reported Serious Incident | Self Reported Serious Incident | 2024-I-YRO-109573 |
| Brief Description: No violations cited | |||
| 2024-11-15 | No Approved Director | No Approved Director | 2024-I-YRO-083938 |
| Brief Description: Violations found | |||
| 2024-11-15 | Violation | 418-1.15(b)(23) | N |
| Brief Description: Program has approved Director or one is approved within 90 days of prior Director ending. | |||
| 2024-07-26 | No Approved Director | No Approved Director | 2024-I-YRO-070915 |
| Brief Description: Violations found | |||
| 2024-07-26 | Violation | 418-1.3(a)(1) | P/V |
| Brief Description: Accurate floor plan | |||
| 2024-07-26 | Violation | 418-1.13(b) | N |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2024-07-01 | Monitoring | Monitoring | 2024-I-YRO-053371 |
| Brief Description: No violations cited | |||
| 2024-05-14 | Self Reported Serious Incident | Self Reported Serious Incident | 2024-I-YRO-048291 |
| Brief Description: Violations found | |||
| 2024-04-22 | Application - Renewal | Application - Renewal | 2023-I-YRO-044851 |
| Brief Description: Violations found | |||
| 2024-04-22 | No Approved Director | No Approved Director | 2023-I-YRO-055743 |
| Brief Description: Violations found | |||
| 2024-04-22 | Violation | 418-1.15(b)(23) | N |
| Brief Description: Program has approved Director or one is approved within 90 days of prior Director ending. | |||
| 2024-04-22 | Violation | 418-1.3(a)(1) | N |
| Brief Description: Accurate floor plan | |||
| 2024-04-22 | Violation | 418-1.13(b) | N |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2024-02-29 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2024-02-29 | Violation | 418-1.8(j) | P/V |
| Brief Description: Number of staff is appropriate for number of children present | |||
| 2024-02-29 | Violation | 418-1.13(b) | N |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2024-02-29 | Violation | 418-1.15(b)(12)(iii) | P/V |
| Brief Description: Upon termination or resignation of the director, an acting director is named, and the office is notified by the next day of business. | |||
| 2024-02-20 | Annual Unannounced | Annual Unannounced | 2024-I-YRO-011943 |
| Brief Description: Violations found | |||
| 2024-02-20 | No Acting Director | No Acting Director | 2024-I-YRO-017152 |
| Brief Description: Violations found | |||
| 2024-02-20 | Violation | 418-1.11(i)(18)(i) | N |
| Brief Description: Bathrooms kept clean with accessible toilet paper, soap, towels | |||
| 2024-02-20 | Violation | 418-1.15(b)(23) | P/V |
| Brief Description: Program has approved Director or one is approved within 90 days of prior Director ending. | |||
| 2024-02-20 | Violation | 418-1.15(b)(12)(iii) | P/V |
| Brief Description: Upon termination or resignation of the director, an acting director is named, and the office is notified by the next day of business. | |||
| 2024-02-20 | Violation | 418-1.8(j) | P/V |
| Brief Description: Number of staff is appropriate for number of children present | |||
| 2024-02-20 | Violation | 418-1.13(b) | P/V |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2024-02-20 | Violation | 418-1.15(c)(7) | N |
| Brief Description: Health statements for each staff member and volunteer | |||
| 2024-02-12 | Complaint (Unsubstantiated) | Complaint (Unsubstantiated) | |
| Brief Description: Violations found | |||
| 2024-02-12 | Violation | 418-1.4(h) | N |
| Brief Description: Monthly fire and safety inspections performed and documented by director or designee | |||
| 2024-02-12 | Violation | 418-1.5(b)(4) | N |
| Brief Description: Two shelter in place drills are held annually | |||
| 2024-02-12 | Violation | 418-1.8(j) | N |
| Brief Description: Number of staff is appropriate for number of children present | |||
| 2024-02-12 | Violation | 418-1.15(c)(5) | N |
| Brief Description: Attendance records are current and accurate | |||
| 2023-12-08 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2023-12-08 | Violation | 418-1.5(a) | N |
| Brief Description: Suitable precautions are taken to eliminate all safety and health hazards | |||
| 2023-12-08 | Violation | 418-1.8(n) | N |
| Brief Description: Electronic devices for social/entertainment purposes are not used while supervising children | |||
| 2023-12-08 | Violation | 418-1.13(b) | P/V |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2023-12-08 | Violation | 418-1.15(c)(7) | N |
| Brief Description: Health statements for each staff member and volunteer | |||
| 2023-12-04 | Complaint (Substantiated) | Complaint (Substantiated) | |
| Brief Description: Violations found | |||
| 2023-12-04 | No Acting Director | No Acting Director | 2023-I-YRO-053121 |
| Brief Description: No violations cited | |||
| 2023-12-04 | Violation | 418-1.4(b)(1) | N |
| Brief Description: Evacuation drills conducted monthly | |||
| 2023-10-04 | Documentation Review | Documentation Review | 2023-I-YRO-045653 |
| Brief Description: Violations found | |||
| 2023-10-04 | Violation | 418-1.4(b)(1) | N |
| Brief Description: Evacuation drills conducted monthly | |||
| 2023-10-04 | Violation | 418-1.4(h) | N |
| Brief Description: Monthly fire and safety inspections performed and documented by director or designee | |||
| 2023-10-04 | Violation | 418-1.5(b)(2) | N |
| Brief Description: Emergency evacuation diagram is posted in every room used for child care | |||
| 2023-10-04 | Violation | 418-1.5(a) | N |
| Brief Description: Suitable precautions are taken to eliminate all safety and health hazards | |||
| 2023-10-04 | Violation | 418-1.13(b)(1) | P/V |
| Brief Description: All applicants for employment and volunteers have provided a history of employment and experience | |||
| 2023-10-04 | Violation | 418-1.13(b) | P/V |
| Brief Description: Background checks are conducted for all staff and volunteers as specified in regulation | |||
| 2023-10-04 | Violation | 418-1.15(c)(5) | N |
| Brief Description: Attendance records are current and accurate | |||
| 2023-10-04 | Violation | 418-1.15(c)(6) | N |
| Brief Description: Children's daily records of illness, injury, indicators of abuse | |||
| 2023-10-04 | Violation | 418-1.15(c)(7) | N |
| Brief Description: Health statements for each staff member and volunteer | |||
| 2023-10-04 | Violation | 418-1.15(b)(23) | N |
| Brief Description: Program has approved Director or one is approved within 90 days of prior Director ending. | |||
| 2022-07-12 | Violation | 418-1.14(c)(1) | Not Corrected |
| Brief Description: Each staff person and volunteer must complete a minimum of thirty (30) hours of training every two years. The required thirty (30) hours of training every two years is subject to the following conditions: Fifteen (15) of the required thirty (30) hours of training must be obtained during the person's first six months at the program. | |||
| 2022-07-12 | Violation | 418-1.15(b)(29)(ii) | Not Corrected |
| Brief Description: Mid-point requirements for four-year license holders. At the two-year calendar date in a four year licensing cycle, a program must be in compliance with the following mid-point requirements and be able to show proof of compliance to the Office when requested, as follows: where a program uses a private water supply, a report from a state licensed laboratory or individual, based on tests performed within the 12 months preceding the calendar date of the two-year mark in a four year license, showing that the water meets standards for drinking water established by the New York State Department of Health; | |||
| 2022-07-12 | Violation | 418-1.15(b)(29)(iii) | Not Corrected |
| Brief Description: Mid-point requirements for four-year license holders. At the two-year calendar date in a four year licensing cycle, a program must be in compliance with the following mid-point requirements and be able to show proof of compliance to the Office when requested, as follows: documentation from service personnel licensed by the New York State Department of State to perform fire alarm systems maintenance, repair and testing which shows that the fire alarm and detection systems have been inspected, tested and maintained during the current license period in accordance with the applicable requirements of the Fire and Building code of New York State or other applicable fire and building codes when the Fire and Building Code of New York State is not applicable, for use of the building as a child day care center; | |||
| 2022-07-12 | Violation | 418-1.15(b)(29)(iv) | Not Corrected |
| Brief Description: Mid-point requirements for four-year license holders. At the two-year calendar date in a four year licensing cycle, a program must be in compliance with the following mid-point requirements and be able to show proof of compliance to the Office when requested, as follows: documentation from service personnel qualified to perform fire suppression systems testing showing that fire suppression equipment and systems have been tested and maintained during the current license period in accordance with the requirements of the Fire Code and Building Code of New York State, or other applicable fire and building codes when the Fire and Building Code of New York State is not applicable, for use of the building as a child day care center; and | |||
| 2022-07-12 | Violation | 418-1.15(b)(29)(v) | Not Corrected |
| Brief Description: Mid-point requirements for four-year license holders. At the two-year calendar date in a four year licensing cycle, a program must be in compliance with the following mid-point requirements and be able to show proof of compliance to the Office when requested, as follows: documentation from an inspector from the New York State Department of Labor, or an insurance company licensed to write boiler insurance in New York State, showing that all steam or hot water boilers have been inspected and approved during the current license period in accordance with the requirements of the New York State Department of Labor. For all other fuel burning heating systems and equipment, and boilers not subject to the New York State Department of Labor requirements, documentation of service by a heating contractor performed within the 12 months preceding the date of application for renewal. | |||
| 2022-06-02 | Violation | 418-1.13(b) | Not Corrected |
| Brief Description: Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: | |||
| 2022-06-02 | Violation | 418-1.13(b)(6) | Not Corrected |
| Brief Description: Child day care centers must review and evaluate the backgrounds of all applicants for staff and volunteer positions. All applicants whose backgrounds must be checked are required to provide the following: The information necessary to complete the criminal history review and background clearance requirements as outlined in this Part. This information must be submitted to the Office on forms provided by the Office. | |||
| 2022-06-02 | Violation | 418-1.15(c)(11) | Not Corrected |
| Brief Description: The program must maintain on file at the child day care center, available for inspection by the Office or its designees at any time, the following records in a current and accurate manner: personnel information including a list of all staff with job assignments and schedules; each staff and volunteer's final and, if applicable, provisional criminal history review and background check approval letter(s); staff resumes; medical statements; acceptable references and other information required by section 418-1.13 of this Subpart; | |||
| 2022-05-12 | Violation | 418-1.15(b)(12)(iii) | Corrected |
| Brief Description: The child day care center must report to the Office: Immediately or no later than the next day of business of the director's resignation or termination; | |||
| 2022-05-12 | Violation | 418-1.5(aa) | Corrected |
| Brief Description: The following items must be used and stored in such a manner that they are not accessible to children: handbags, backpacks or briefcases belonging to adults; plastic bags; and toys and objects small enough for young children to swallow. | |||
| 2022-05-12 | Violation | 418-1.8(a) | Not Corrected |
| Brief Description: Children cannot be left without competent supervision at any time. Competent supervision includes awareness of and responsibility for the ongoing activity of each child. It requires that all children be within a teacher's range of vision and that the teacher be near enough to respond when redirection or intervention strategies are needed. Competent supervision must take into account the child's age emotional, physical, and cognitive development. | |||
| 2022-05-12 | Violation | 418-1.8(c) | Not Corrected |
| Brief Description: The child day care center must provide supervision of the staff responsible for the care of children. Workloads and assignments must be arranged to provide consistency of care to children and to allow staff to fulfill their respective responsibilities. | |||
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