Robertson, Tina CHILD CARE HOME - Newcastle OK Large Family Child Care Home

NE 23RD STREET , NEWCASTLE OK 73065
(405) 387-4974
2 Reviews

About the Provider

Description: Robertson, Tina CHILD CARE HOME is a Large Family Child Care Home in NEWCASTLE OK, with a maximum capacity of 12 children. The home-based daycare service helps with children in the age range of 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older. The provider does not participate in a subsidized child care program.

Additional Information: Rated 2 Stars.

Program and Licensing Details

  • License Number: K820047563
  • Capacity: 12
  • Age Range: 0 - 11 Months, 12 - 23 Months, 2 Years, 3 Years, 4 Years, 5 Years, 6 Years and Older
  • State Rating: 2
  • Enrolled in Subsidized Child Care Program: No
  • Type of Care: Daytime Hours
  • Transportation: Emergency Only
  • District Office: Oklahoma Dept of Human Services - Child Care Services
  • District Office Phone: (405) 982-1858 (Note: This is not the facility phone number.)
  • Licensor: Crystal Jackson

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type/Purpose Corrections
2021-08-30 Periodic
Full Inspection
Description: No non-compliances observed
2021-04-12 Periodic
Full Inspection
Description: No non-compliances observed
2020-02-25 Periodic
Full Inspection
Description: No non-compliances observed
2019-10-14 Periodic
Full Inspection
Description: No non-compliances observed
2019-07-24 Complaint
Partial Inspection
Description: No non-compliances observed
2019-06-24 Periodic
Full Inspection
Description: No non-compliances observed
2019-02-19 Periodic
Full Inspection
Description: No non-compliances observed
2018-08-17 Periodic
Full Inspection
Plan: Provider will have the parents sign forms today 8/17/18. Provider will make sure all parents re-sign the compliance forms annually.
Correction Date: 2018-08-17
Description: 340:110-3-89.1(f)(1) - Parents complete DHS Forms 07LC045E, Insurance Notification, and 07LC046E, Compliance File Notification, every 12 months. Forms are maintained at the facility.

3 children did not have a Compliance File Notification on file.

2018-02-08 Periodic
Full Inspection
Description: No non-compliances observed
2017-10-26 Periodic
Full Inspection
Description: No non-compliances observed
2017-06-14 Periodic
Full Inspection
Description:

No non-compliances observed

No non-compliances observed

No non-compliances observed

No non-compliances observed

2017-02-23 Periodic
Full Inspection
Description:

No non-compliances observed

No non-compliances observed

No non-compliances observed

No non-compliances observed

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

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Lola Dec 04, 2023

I am a new parent who had called about a possible position for my daughter on 12/1/23 @ 7:25am and spoke to Ms. Robertson for 5 minutes. She had told me she needed to get off the phone to answer to a parent who was physically in her presence at that time and if I could call back at my lunch.
When I initially had made contact with Ms. Robertson she seemed super sweet over the phone, made comments about how I seemed diverse and she wanted to meet me before selecting between two parents. Asked me if I was free the morning of 12/4/23 and could I come at 7am when she said she opened to meet.
I told her this was perfect as I’m moving from Edmond so that’s early enough to meet and get my kids to school on time.

Fast forward, 12/4/23
I was reminded by my phone @6am that @7am I have a tour at this daycare. So to be extra sure about this, I attempted to call Ms. Robertson 3 times beginning at 6:34am to make sure this was right in my calendar. I will admit I hadn’t called her back on Friday the 1st because I had forgot but because it was already in my calendar, I assumed it was a go.

Anyway, I finally get ahold of Ms. Robertson at 7:04am on 12/4/23 to ask her if she remembered me calling and if I could still come to this appointment that’s saved in my calendar.
She got very short and started to tell me that she never said that, she wouldn’t mix new parents and old parents up (what?) like that, she never told me I could tour today.
I then, semi, cut her off and told her, without any disrespect or confusion, I have it in my calendar and notes that I have a tour @7am today and I called to make sure that was still okay or what I needed to do to set one up since I hadn’t called back Friday.
She then cut me off, told me that we’re done here and she’s cutting this short. And hung up on me.
I have no idea where we went wrong or what kind of issue arose but I don’t think she was very professional in the end or very polite. The fact she acts discombobulated about an appointment I didn’t just make up and save in my phone is what got my attention. She remembered talking to me but swears she never set this appointment.

She even gave me the option to tour on a Saturday if it were easier for me. Like what?

1 star. Am not impressed. I had high hopes since my daughter is in a private daycare already and would love to keep her in one. But this was crazy to me.

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...
Dana Lea Mar 13, 2014

Tina has the best daycare around! She has several years of experience and treats our child like family! If you want someone reliable, loving, and trust worthy then she is for you! Just know she is highly sought after and probably has a waiting list.

27 out of 59 think this review is helpful
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