Palmetto Children's Academy - Rock Hill SC Child Care Center

1321 Springsteen Road , Rock Hill SC 29732
(803) 366-4500
5 Reviews

About the Provider

Description: At Palmetto Children's Academy, we are dedicated to providing the highest quality childcare in the best possible preschool environment. We strive to provide a nurturing, secure, and stimulating environment for young children, one in which children can safely explore, learn, play, and develop physically, emotionally, socially, and intellectually.

Program and Licensing Details

  • License Number: 24439
  • Capacity: 280
  • Enrolled in Subsidized Child Care Program: No
  • Current License Issue Date: Dec 30, 2022
  • Current License Expiration Date: Dec 30, 2024
  • District Office: South Carolina Dept. of Social Services - Division of Child Care Services
  • District Office Phone: Pruette, Elizabeth (Note: This is not the facility phone number.)
  • Licensor: (803) 898-9001

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection Type Date Deficiency Type Severity Resolved
Complaint 2023-08-07 Staff Records Medium Pending
Complaint 2023-08-07 Staff Records High Pending
Complaint 2023-07-07 Food Preperation Medium Pending
Complaint 2023-07-07 Staff Health Medium Pending
Complaint 2023-07-07 Staff Health High Pending
Complaint 2023-07-07 Staff Requirements N/A Pending
Complaint 2023-07-07 Staff Requirements High Pending
Annual Review Follow Up 2023-06-27 Direct Supervision High On Site
Annual Review Follow Up 2023-06-27 Staff Requirements High Yes
Annual Review 2023-04-26 Food Storage Low On Site
Annual Review 2023-04-26 Environmental Hazards High On Site
Annual Review 2023-04-26 Furniture, Toys, and Recreational Equipment Medium On Site
Annual Review 2023-04-26 Indoor Space and Conditions - Environmental Hazards High On Site
Annual Review 2023-04-26 Diapering High On Site
Annual Review 2023-04-26 Medications and Medical Procedures High On Site

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.


Charlie, RN Oct 06, 2020
I have used this provider for more than 6 months

There were many teachers at Palmetto that I believe genuinely loved my daughter, but Kim did not. I was very transparent with this facility about my daughter's behavioral problems and diagnosis of autism. She went to Palmetto for a year or so. Kim kicked my daughter out of daycare with no warning. I had approached her and had the candid discussion that I understood that my child's behaviors (which were neuropsychological and not discipline related) may not be something that her facility could handle but asked that she give me fair warning of this. On a Thursday, she called me at 10AM and said that I needed to get my daughter sooner rather than later. By the grace of God, her brother convinced Kim to let my child come back for one more day (Friday). This allowed me to give my employer warning that I'd have to take a short leave of absence. After this occurred, my daughter cried almost daily for two weeks and wanted to know why she couldn't go to her school. This fashion of my child's dismissal resulted in some serious emotional distress, and it was carried out in an inappropriate fashion. After my daughter was kicked out, I contacted Kim personally many times to attempt to get our deposit back from when my little girl started school there. She wouldn't respond to me. Strangely enough, she did respond to my ex-husband, so he was able to get the deposit. If you have a child with special needs, this is not the place for them. My daughter's own teachers at Palmetto were not informed that she was being dismissed. It is something that bothers me to this day, and Kim should be exposed for the hurt she caused my daughter and my family.

29 out of 51 think this review is helpful
Was this review helpful to you?  Yes  No
Rock Hill Momma May 02, 2013

If I could give a 0 I would!!! My son was at PCA for almost a year. The employees are AMAZING, I feel like they all genuinely love the children. Kim on the other hand, I feel like she is just there to make money! I did not know Kim when she had the home daycare but from what I saw and experienced at PCA, she does play favorites with parents, children and even employees. I thought it was strange that her most of her family are the employees until I realized how bad she treated outside employees. I also know for a fact, that her “friend” parents are charged a lower tuition rate than the “other” parents. She increased tuition $10 a week while we were there. According to Kim it was to pay for curriculum and teacher salaries, Teachers NEVER got those raises she was referring to in her explanation of the tuition increase. And as far as curriculum, you still have to pay a curriculum fee at the beginning of the year.
There is one post on here referring to a drug addict son, I’m here to tell you it’s true and Kim sees nothing wrong with it! I personally saw pictures of her son doing drugs, called Kim to make her aware of the situation. She said, “She will handle the situation.” When I picked my son up from school that day, she completely dodged me, avoided me, and NEVER followed up with me about her son doing drugs and that fact that he was clearly proud of it to take pictures and post online. That was proof me that she didn’t see anything wrong with it and wasn’t going to do anything about it!! That moment I took my son out of PCA. My son will not be around people who are doing drugs!!!

42 out of 80 think this review is helpful
Was this review helpful to you?  Yes  No
Mother of 2 Apr 19, 2013

One thing that I totally believe in and its if you don't see it with your two eyes and hear it with your two ears then you don't have a right to have a comment!The first sentence says " I am a friend of an EX-WORKER and I HAVE BEEN TOLD"!!! Enough said!

41 out of 75 think this review is helpful
Was this review helpful to you?  Yes  No
concerned parent Oct 26, 2011

If I could rate a 0 I would. I am a friend of an ex-worker and I have been told so much it blows my mind. the employees are great but the management is the worst. The owner and her sister own the building and have fired the best employees they have had for no great reason but let her drug addict son who obviously comes there high work there. The co-director, Sharon, is very sexual in front of all the men and is obviouly messing with a few parents. she has been seen striping nude and changing in the middle of the class rooms. this place cpuld be so nice but the management has to go. The worst thing I heard was them giving medicine to some kids to make them sleep. That made me insane and I wanted to call the police cause I know I would kill if someone druged my child. Just be careful about where your child goes.  

45 out of 87 think this review is helpful
Was this review helpful to you?  Yes  No
Happy Mom Nov 04, 2010

PCA has excellent teachers, but unfortunately the director/owner, Kim Baker, has no experience running a daycare. She operated a home daycare for years and then decided to open a daycare. Every good teacher that works at PCA quits because of Kim's treatment of them. She expects them to work well beyond what she pays them. Also, she is selective of her parents. If she does not like you she will find a way to dismiss your child. If you send your child here he or she will be taken care of but you will have no right to compain about anything, so BEWARE! If you do complain she will dimiss your child. This is not a daycare. It is more like a private school, so if you like being apart of a click that worships the owner, who is great at asking parents to do her job and clueless about her own daycare, then go to Palmetto Children's Academy. Also, if you like having your child moved from teacher to teacher each month and having to constantly adjust to new faces then go to Palmetto Children's Academy. Finally, if you want a director/owner who asks her parents to fundraise for her business then go to Palmetto Children's Academy.

40 out of 87 think this review is helpful
Was this review helpful to you?  Yes  No

Write a review about Palmetto Children's Academy. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.

Review Policy: does not actively screen or monitor user reviews, nor do we verify or edit content. Reviews reflect only the opinion of the writer. We ask that users follow our review guidelines. If you see a review that does not reflect these guidelines, you can email us. We will assess the review and decide the appropriate next step. Please note – we will not remove a review simply because it is negative. Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.

Providers in ZIP Code 29732