Mrs. Helen's Learning Center
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About the Provider
Hours of Operation
- Days of Operation Monday–Friday
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-28 | Unannounced Inspection | No | |
| 2026-03-31 | Unannounced Inspection | Yes | 0326-384L |
| 2026-03-31 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #4, one bottle was not dated. This was corrected by dating the bottle. | |||
| 2025-10-28 | Unannounced Inspection | Yes | |
| 2025-10-28 | Violation | 1043 | G.S. 110-91( 9) |
| All staff records, except financial records, were not made available for review. Documentation was not on file for one staff member. | |||
| 2025-10-28 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).In space #4, one staff member's qualification letter expired on July 22, 2025. | |||
| 2025-10-28 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. In space #4, one staff member did not have a valid qualification letter on file. | |||
| 2025-10-28 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. In space #4, one staff member cared for 4 infants. The staff member that cared for the infants did not have current ITS-SIDS training. | |||
| 2025-10-23 | Unannounced Inspection | Yes | |
| 2025-10-23 | Violation | 104 | 10A NCAC 09 .0304(b) |
| Center has not passed required sanitation inspection and received an approved or superior rating. The center's last sanitation report is dated 9/25/24. | |||
| 2025-10-23 | Violation | 301 | GS 110-91(7);.0713(a-d) |
| Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space #3, one teacher cared for (7) one-year-old children. This was corrected by moving a one-year-old child to space #4. | |||
| 2025-10-23 | Violation | 415 | GS 110-91(12);.0508(a) |
| A current schedule was not posted for each group of children for reference. In space 3, documentation was not on file. | |||
| 2025-10-23 | Violation | 538 | 15A NCAC 18A .2804(d) |
| Baby bottles were not stored to protect from contamination. Three bottles were stored in the refrigerator without lids. | |||
| 2025-10-23 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Current documentation was unavailable for review for one staff member. | |||
| 2025-10-23 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Current documentation was unavailable for review for one staff member. | |||
| 2025-10-23 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Current documentation was unavailable for review for one staff member. | |||
| 2025-10-23 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. A current evaluation and development plan was unavailable for review for one staff member. | |||
| 2025-10-23 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Emergency medical information was not updated for 2 children and not on file for one child. | |||
| 2025-10-23 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. Documentation was not on file for 2 children. | |||
| 2025-10-23 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. Documentation was not on file for 2 children. | |||
| 2025-10-23 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member had not been added to the system. | |||
| 2025-10-23 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation was unavailable for review for one staff member. | |||
| 2025-10-23 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. Documentation was unable for review for one staff member. | |||
| 2025-07-08 | Unannounced Inspection | No | 0625-192L |
| 2025-07-01 | Unannounced Inspection | No | |
| 2025-05-28 | Unannounced Inspection | Yes | |
| 2025-05-28 | Violation | 532 | 10A NCAC 09 .0902(b) |
| All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #3, two infants were allowed to drink their bottles in the cribs to fall asleep. | |||
| 2025-05-28 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #3, several cribs with sleeping infants, were placed less than 18" apart. | |||
| 2025-05-28 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. In space #3, pacifiers were laying in the crib of three infants. | |||
| 2025-05-28 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space #3, visual checks were not documented for 5 infants. | |||
| 2025-05-28 | Violation | 895 | .0606(a)(1)(A-B) |
| Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. One infant was placed on a large pillow to sleep without a waiver. | |||
| 2025-05-28 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Documentation was not on file for one staff member hired 5/28/25. The employee cared for children in space #3, during today's visit. | |||
| 2025-05-28 | Violation | 1041 | G.S. 110-90.2(b) |
| Prior to employment a Criminal Background Check was not completed. One employee was hired 5/27/25. The employee cared for children in space #1 upon my arrival. Her qualification letter expired 8/15/24. | |||
| 2025-05-28 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. None of the employees have been added to the system. | |||
| 2025-05-28 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. In space #3, two teachers cared for 10 infants. Neither teacher had taken the required training by an approved trainer. | |||
| 2025-05-28 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation was not on file for one employee hired 5/28/25. The employee cared for infants in space #3, during today's visit. | |||
| 2024-12-12 | Unannounced Inspection | Yes | |
| 2024-12-12 | Violation | 475 | .0510(c)(3) |
| Sand and water play activities were not available weekly to each group. Sand and water play activities were not offered in the center. | |||
| 2024-12-12 | Violation | 508 | .0901(g) |
| Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. The menu was not posted where the food was prepared. | |||
| 2024-12-12 | Violation | 614 | 15A NCAC 18A .2821(e) |
| Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #3, cribs were placed less than 18 inches apart. This was corrected by rearranging the cribs and distancing them at least 18 inches apart. | |||
| 2024-12-12 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. The red play structure on the playground has 2 large screws coming loose, creating a protrusion and possible structural danger to the equipment. | |||
| 2024-12-12 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, an outlet near the Christmas tree was uncovered. This was corrected by putting in a plug cover. | |||
| 2024-12-12 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Three containers of old children's medication without parental permission slips had not been discarded or given back to the parents. This was corrected by discarding the old medication. | |||
| 2024-12-12 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #4, plastic bags were located on low shelves in a cubby near the door. | |||
| 2024-12-12 | Violation | 862 | 10A NCAC 09 .0802(a) |
| The EMC plan was not reviewed with all staff annually and whenever the plan was revised. The plan was not reviewed with six staff members at least annually. | |||
| 2024-12-12 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff member's questionnaire had not been updated at least annually. | |||
| 2024-12-12 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two staff members did not have a valid qualification letter on file. | |||
| 2024-12-12 | Violation | 1124 | 10A NCAC 09 .1003(d) |
| Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were no photographs of the children on the vehicle used to transport children. | |||
| 2024-12-12 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not review their plan at least annually. | |||
| 2024-12-12 | Violation | 1246 | GS 110-91(12); .10A NCAC 09 .2806(b) |
| All 5 of the following activity areas were not available daily to each group art/creative play, children's books, blocks/block building, manipulatives, family living/dramatic play. In space #1, the dramatic play area and the art/creative play areas were turned around so that they were inaccessible to the children. The same applied to space #4, the blocks were inaccessible to the children. This was corrected by turning the areas around, making them accessible to the children. | |||
| 2024-12-12 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. One staff member did not review the plan at least annually. | |||
| 2024-12-12 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. On the playground, the large climbing structure measured 2 inches in areas near the slide and other various places. | |||
| 2024-02-13 | Unannounced Inspection | Yes | |
| 2024-02-13 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space #1, the activity plan was dated 2/5-2/9 2024. | |||
| 2024-02-13 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. A snack substitution was made on 2/12/24 without being documented on the menu. | |||
| 2024-02-13 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #4, all bottles were prepared in the classroom. | |||
| 2024-02-13 | Violation | 716 | .0605(j) |
| All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing under the climbing structured measured approximately 2 inches in depth. | |||
| 2024-02-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation was not on file for one staff member. | |||
| 2024-02-13 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One staff member received 5 clock hours of training within the first 2 weeks of hire. | |||
| 2024-02-13 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Information had not been updated for one child. | |||
| 2024-02-13 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. All health information were not maintained separately in each staff member’s file. | |||
| 2024-02-13 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members did not take the required training within 90 days of hire. | |||
| 2024-02-13 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Three staff members had not completed the required training within 5 years of completing the previous trainings. | |||
| 2023-08-22 | Unannounced Inspection | No | |
| 2023-07-27 | Announced Inspection | No | |
| 2023-07-18 | Unannounced Inspection | No | |
| 2023-06-06 | Unannounced Inspection | No | |
| 2023-04-25 | Unannounced Inspection | No | |
| 2023-03-30 | Unannounced Inspection | Yes | |
| 2023-03-30 | Violation | 1030 | .0302(d)(1)(A) |
| Application for employment and date of birth was not on file for all staff. Documentation was unavailable for review for one staff member. | |||
| 2023-03-30 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. Documentation was unavailable for review. | |||
| 2023-03-30 | Violation | 1890 | .0701(d) |
| Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Documentation was unavailable for review for one staff member. | |||
| 2023-03-28 | Unannounced Inspection | Yes | |
| 2023-03-28 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The summary had not been dated for one child. | |||
| 2023-03-28 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Documentation was not on file for two children. | |||
| 2023-03-28 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. Two school age children were left alone on the playground while one staff member stepped inside to answer the door and to take another child to the bathroom. | |||
| 2023-03-28 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children were given hand sanitizer instead of washing their hands before lunch. | |||
| 2023-03-28 | Violation | 718 | .0605(m)(2) |
| Swings did not have surfacing that extends two times the length of the pivot point to the surface below beyond the external limits of the equipment. There was no surfacing under the swings. | |||
| 2023-03-28 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Several pieces of play equipment were rusting. The red structure closest to the back kitchen door has a large nail protruding from the ground. | |||
| 2023-03-28 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted 1/20/23. | |||
| 2023-03-28 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space#1, a can of disinfectant spray was located on the table. In space# 2, a container of cleaning wipes was placed on top of a low shelf. | |||
| 2023-03-28 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed 1/17/23. | |||
| 2023-03-28 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space#4, documentation was not on file for one child. | |||
| 2023-03-28 | Violation | 1034 | .0701(a) |
| All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Documentation was not on file for one staff member. | |||
| 2023-03-28 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Documentation was not on file for six staff members. | |||
| 2023-03-28 | Violation | 1128 | 10A NCAC 09 .1003(l) |
| For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. The attendance for children being transported was last completed on 3/14/23. Children were last transported on 3/27/23. | |||
| 2023-03-28 | Violation | 1207 | 10A NCAC 09 .0515(a) |
| Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Documentation was not on file for five children. | |||
| 2023-03-28 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual evaluation had not been completed at least annually for one staff member. One staff file did not contain a staff development plan. | |||
| 2023-03-28 | Violation | 1302 | 10A NCAC 09 .0801(a) |
| Individual applications were not on file for each child. Documentation was not on file for two children. | |||
| 2023-03-28 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam was on file more than 30 days after enrollment. | |||
| 2023-03-28 | Violation | 1323 | 10A NCAC 09 .0302(d)(2) |
| Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. The immunization record was on file more than 30 days after enrollment. | |||
| 2023-03-28 | Violation | 1325 | .1804(b) |
| Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. The date was missing on one child's statement. | |||
| 2023-03-28 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. In space #2, one teacher cared for 14 children ages 3-8 year of age. | |||
| 2023-03-28 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #4, a bottle of soda sat on a shelf. | |||
| 2023-03-28 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The plan had not been reviewed at least annually for three staff members. | |||
| 2023-03-28 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The surfacing under the climbing structure was less than 6 inches in depth. | |||
| 2023-03-28 | Violation | 1897 | .1102(g) |
| The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Documentation was not on file for four staff members. | |||
| 2023-03-28 | Violation | 1908 | .0608(b)(1-6) |
| A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The date was missing on one child's statement. | |||
| 2023-03-28 | Violation | 1921 | .2510(j) |
| Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. Documentation was not on file for one staff member. | |||
| 2022-11-30 | Unannounced Inspection | No | |
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