Description: In the Beginning ITC is a Child Care Center in Eaton CO, with a maximum capacity of 28 children. This child care center helps with children in the age range of Infants, Toddlers, Preschool. The provider also participates in a subsidized child care program.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Type | Report Date | Category | Finding |
|---|---|---|---|
| Inspection | 2020-06-25 | Supervisory | |
| Inspection | 2018-06-13 | Supervisory | |
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I WISH I was leaving a 5 star review and it's unfortunate that it has come down to this in hopes of getting a response from the Director/owner of the facility. We enrolled our 4 year old into the pre-k program a couple of months before he actually started attending and paid the $75 enrollment fee to ensure a spot for him. Everything started out fine, the 1st week was a little bit of adjustment for new kids starting but the staff always had a smile and were super friendly. The 2nd week however, we were sent a message that they needed to change their hours due to staffing ( my schedule is pretty flexible, no big deal) then they were only offering pre-k 3 days a week, again no big deal, the other day would just be "day care" instead of preschool. BUT then, we receive a text message on the weekend stating that there was a parent who reported positive for COVID so the facility would be closing for 1 week, a couple of days go by and we receive another message that the facility was cancelling it's pre-k program and we would need to find alternative care ASAP and that they would be working with a couple of the other facilities in town to try and place kids. We paid for 1 month of pre-k in advance and our child only went for 2 weeks. I emailed the director and was told that she is trying to figure out a refund after speaking with her accountant but since she bills 4 weeks at a time a refund was unlikely.. I responded that we paid for the 4 weeks in advance and 2 weeks of pre-k was completed before cancelling the program with hardly any notice, half of our money back is deserved. Especially since it is no fault of our own. It's now been over 1 month and we can't get a call back and have left messages. I sent messages thru their direct app and have since been remove from being able to access. This was a very stressful and frustrating time that I feel could have been handled better.