Description: LITTLE EYE'N STEINS EARLY DEV CTR INC is a Day Care Center in SOUTH HOLLAND IL, with a maximum capacity of 48 children. This child care center helps with children in the age range of 6W TO 12Y. The provider does not participate in a subsidized child care program.
The owner of this facility (Ms. Latoya) is extremely unprofessional, arrogant, and utterly rude to parents as well as her own staff. I honestly never wanted to write a review as I am very reserved, especially when I have to entrust someone with my child's care and wellbeing. (I am a foster to adopt mom and I also hold my license for this, so I try to remain as professional as possible in all situations.) I planned on leaving the facility after the Summer program ended and never looking back, but today was the final straw. The owner decided to speak to me in a very disrespectful deportment in front of children, parents, as well as staff members while picking up my son from the end of the year "Picnic in the Park" event. She loudly made ignorant comments and remarks to me from across the park in an ill-mannered way, as my son and I were leaving. This was the most loutish behavior I have seen thus far from someone who is supposed to be a professional with children under their care.
This all originally started towards the beginning of her Summer program after she refused to apologize or even admit that she was wrong about incorrectly adding up the cost of all field trips for the Camp. She began by texting me at 6:44a.m. on Friday July 8, 2022 accusing me of cheating her out of funds for Summer activities. Please also keep in mind that I paid for everything in advance before it was even due. She was in fact incorrect and it was proven. Even with the error on her end she still refused to apologize and had the audacity to have an attitude with me, because she was proven wrong. She stormed out of the building at that time and even continued to show her haughty demeanor on a daily basis since the incident.
If a parent is asking for clarification on something it is common courtesy to speak to them with respect; which the owner did not display. I wish that I could post the screenshots of the deranged text messages that were being sent to me by this woman, but it is against Google's policy for Photos and Video Criteria. Hopefully I have been detailed enough though for those in need of a review. If I ever get the go ahead by Google to post the screenshots of the text messages she sent to me I will gladly do this for any proof needed for fellow parents as they have been saved to my device for reference.
I previously liked this facility, but I noticed the staff constantly changing and leaving one by one with no notice. She even lost an amazing retired CPS teacher (Mrs. Coleman) and I should have read the writing on the wall after her departure. At this point, the turnover rate is awful and now I understand why. I have witnessed her speaking poorly to her staff first hand and was in absolute shock that she did this in front of me as a parent instead of taking the employee into the office.
Please do your due diligence when selecting any facility; as a level of trust is needed since your child is in their hands during the day. This was not the only incident, but after multiple run-ins with the owner, I do not trust that my child would be treated properly in her care. He will no longer be attending this daycare after today, but once again, make sure that you do your own homework in your selection process to make the best decision for your family. I have NEVER experienced this level of unprofessionalism from someone who is supposed to care for little children. I am just glad that my son will no longer be in attendance there.
Great Halloween Party, the children really enjoyed Mickey and Minnie mouse. They had good food and lots of treats to take home. Ms.Latoya puts of love in planning for the children. I highly recommend this facility for your children, they will be safe and loved.
Little Eye N Steins is a great place for employment and also a fantastic place to send your child. Lately we have had a couple of bad reviews from an unhappy parent that disrespected the center and staff just because he was asked to check up on his paperwork. His child was coming for a month free. We love what we do and take pride in our children. So please disregard the negativity that this one person has against us.