Four Star Center License
✓ Licensed
Monroe Road KinderCare
Charlotte, NC
· Mecklenburg County
9500 MONROE ROAD,
Charlotte, NC 28270
Quick Facts
Capacity
132 children
Age Range
0 through 12
Type of Care
Infant Programs, Toddler Programs, Discovery Preschool Programs, Preschool Programs, Prekindergarten Programs, Before and After School Programs, Summer Programs
Transportation
Yes
Subsidized Program
Participates
State Rating
4
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Contact Information
📞 (704) 847-2542
Licensed Four Star Center License
Active License
License Number
6055472
License Holder
KINDERCARE EDUCATION LLC
License Issued
Apr 4, 2022
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
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About the Provider
We are very excited to welcome you to the Monroe Road KinderCare in Charlotte, North Carolina. We cannot wait to meet you and your family. Here at KinderCare Learning Center, we value learning and put great emphasis on developing the whole child. Our curriculum allows your child to develop to his or her greatest potential through social, emotional, cognitive, and physical progress. We ensure that your child will be provided with a safe, secure, and enriching environment. With our professional and dedicated staff and educational learning environment, your child will have all the tools he or she needs to be successful.
Additional Information:
Four Star Center License
Hours of Operation
- Days of Operation Monday–Friday
- Open Hours6:30 AM to 6:30 PM, M-F
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-04-20 | Unannounced Inspection | Yes | |
| 2026-04-20 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 7, a child requiring emergency medication had a FARE plan on file dated March 3, 2025 which expired March 3, 2026. | |||
| 2026-04-20 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 7, a child requiring Benadryl had a permission to administer form on file which expired 4/14/2026. | |||
| 2026-02-05 | Unannounced Inspection | No | 0126-188L |
| 2026-01-27 | Unannounced Inspection | Yes | 0126-188L |
| 2026-01-27 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In Space 8/9, on January 12, 2026, at 11:10 am, January 12, a two-year-old child was physically redirected to an activity by the hands while resisting direction from the teacher resulting in a dislocated elbow. | |||
| 2026-01-27 | Violation | 1911 | .0802(f) |
| An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. An Incident Report dated January 12, 2026,stating a child sustained an injury resulting in medical treatment was emailed to the NCDCDEE child care consultant on January 20, 2026 at 10:02 pm. | |||
| 2025-11-17 | Unannounced Inspection | Yes | |
| 2025-11-17 | Violation | 705 | .0601(c) |
| Equipment and furnishings were not sturdy, stable and free of hazards. Tricycles on the preschool and two year old playgrounds were observed with rust and peeling paint. | |||
| 2025-11-17 | Violation | 808 | 15A NCAC 18A .2832(a) |
| The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The outdoor play area serving two year old children had standing water in a sensory table and piled up leaves and pine needles next to the side and rear fence line. | |||
| 2025-11-17 | Violation | 828 | .0604 (m) |
| Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. The HVAC units located on the rear playground did not have locks on the gates and were accessible to children. | |||
| 2025-11-17 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2, white out, staples, and paper clips were accessible to children on a counter in the classroom entryway. | |||
| 2025-11-17 | Violation | 844 | .0803(2)(a) |
| Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In Space 4, one (1) child requiring emergency medication did not have a FARE plan signed by a physician. In Space 4, one (1) child had a FARE plan expired 7/12/2024 and one (1) child had a FARE plan expired 7/23/2025. | |||
| 2025-11-17 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 1,clothes stored in plastic bags, grocery store bags in a outdoor backpack accessible to children and bells in a sensory bottle not sealed were stored less than five (5) feet accessible to children. In Space 2,clothes stored in plastic bags in cubbies and paint cups stored in plastic bags stored on a counter were accessible to children. In Space 8/9, clothes stored in baggies in cubbies lower than five (5) feet were stored accessible to children. | |||
| 2025-11-17 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Four (4) veteran staff did not have the required number of on-going training hours required documented. | |||
| 2025-11-17 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff members had 5 (five ) hours and one (1) staff member had 3 (three) hours of training documented within the first two weeks of employment. | |||
| 2025-11-17 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center does not have a current ABCMS roster on file. | |||
| 2025-11-17 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place conducted 10/13/2025 was not within three months of the shelter in place conducted 7/6/2025. | |||
| 2025-11-17 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch under the climber and red slide located on the outdoor play area serving three and four year old children measured less than two (2) inches under the fall zone. The mulch under the yellow slide on the outdoor play area serving infants and toddlers was compacted and measured less than one (1) inch at a fall zone | |||
| 2025-11-17 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In Space 2, one (1) child had a permission to administer medication form for Benadryl and Auvi-Q expired 11/2/2025. | |||
| 2025-11-17 | Violation | 1898 | .1102(a) |
| Staff did not complete the health and safety training within one year of employment. One (1) staff member hired 6/25/2024 did not have health and safety training on file. | |||
| 2025-11-17 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One (1) staff hired 10/3/2018 did not complete required five year training within five years. One (1) staff member hired 12/21/2021 completed health and safety training 9/26/2020. | |||
| 2025-01-13 | Unannounced Inspection | No | |
| 2024-12-12 | Unannounced Inspection | Yes | |
| 2024-12-12 | Violation | 612 | 15A NCAC 18A .2821(b) & (c) |
| Each child's bed, cot, or 2" mat was not individually assigned and identified. In space #3, a cot was labeled with two different children's names. | |||
| 2024-12-12 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Throughout the facility, paint was chipping/peeling from walls, windowsills and doors. | |||
| 2024-12-12 | Violation | 707 | .0601(d) |
| Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In space #3, there were two screws missing from the door on a child size stove in the dramatic play area causing the door not to close. | |||
| 2024-12-12 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A new staff member completed a training course however, the course is not approved for First Aid training. | |||
| 2024-12-12 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an annual staff evaluation was completed. | |||
| 2024-12-12 | Violation | 1827 | .0607(b) |
| The Center did not have a person on staff who completed the EPR in Child Care training within the required timeframe and/or documentation of completion of the training was not on file or in a file designated for emergency preparedness and response plan documents. The Director did not complete EPR training within four months of hire date. | |||
| 2024-12-12 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. The mulch under and around two climbing structures measured three inches and one inch in five diffeent places. | |||
| 2024-11-12 | Unannounced Inspection | No | |
| 2024-10-02 | Unannounced Inspection | No | 0924-184L |
| 2024-09-19 | Unannounced Inspection | Yes | 0924-184L |
| 2024-09-19 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On September 9, 2024, A child one year of age was left unsupervised on the playground for approximately one to two minutes. | |||
| 2024-09-19 | Violation | 501 | 10A NCAC 09 .0901(a) |
| Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Today's lunch consisted of carrots, green beans, a corn muffin and milk. A meat/meat alternate was not offered. | |||
| 2024-09-19 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu was not updated prior to lunch to reflect what was being served to the children. | |||
| 2024-07-25 | Unannounced Inspection | No | 0724-196L |
| 2024-05-30 | Unannounced Inspection | Yes | |
| 2024-05-30 | Violation | 528 | 10A NCAC 09 .0901(b) |
| Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. The menu was not updated with substitutions for today's lunch prior to the children being served lunch. | |||
| 2024-05-30 | Violation | 832 | 10A NCAC 09 .0802(a) |
| There was no written emergency medical care (EMC) plan. An EMC plan was posted, however, the plan had not been updated to reflect current staff responsible for determining degree of care needed. | |||
| 2024-01-22 | Unannounced Inspection | No | 0124-071L |
| 2023-12-18 | Unannounced Inspection | Yes | |
| 2023-12-18 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility received an approved fire inspection on November 14, 2023 however the inspection was not submitted to the Division within one week. I received a copy of the inspection today. | |||
| 2023-12-18 | Violation | 115 | G.S. 110-102 |
| A summary of the NC Child Care Law was not posted in a prominent place in the center. The NC Summary of the Child Care Law was not posted. | |||
| 2023-12-18 | Violation | 802 | .1003(b) |
| Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe arrival and departure procedures were not posted. | |||
| 2023-12-18 | Violation | 1035 | .0701(a) |
| Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Two new staff members did not have verification on file that emergency information had been completed. One new staff member completed the form during the visit. | |||
| 2023-12-18 | Violation | 1067 | .1101(a)(b) |
| Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member did not have verification on file that six clock hours of training was completed within the first two weeks of employment. One new staff member's hire date was July 31, 2023 however, the required six clock hours of training was not completed until September 8, 2023. | |||
| 2023-12-18 | Violation | 1110 | .1002(b) |
| Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. The license plate on one bus used to transport children expired July 2023. | |||
| 2023-06-21 | Unannounced Inspection | Yes | |
| 2023-06-21 | Violation | 526 | 10A NCAC 09 .0901(b) |
| Menus for all meals and snacks were not current or posted where easily seen by parents and cook. In Space 6 it was observed that children were being served tuna melt, green beans, mixed fruit and milk for lunch but the menu reflected tuna with pasta, spinach salad, green beans, watermelon and milk. | |||
| 2023-06-21 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space 2 it was observed that there were two small bags of Miracle Gro potting soil with the warning ‘Keep out of reach of children’ accompanied by other warnings being stored in an unlocked cabinet in the classroom and in Space 3 it was observed that there was a container of disinfectant wipes and hand sanitizer, each with the warning ‘Keep out of reach of children’ accompanied by other warnings being stored on a shelf in the classroom. | |||
| 2023-06-21 | Violation | 847 | 10A NCAC 09 .0803(4)(6-9) |
| Parent's medication authorization did not include required information. It was observed that there were five topical medications present with incomplete medication authorization forms that did not include all the required information. | |||
| 2023-01-05 | Unannounced Inspection | No | |
| 2022-12-22 | Unannounced Inspection | Yes | |
| 2022-12-22 | Violation | 114 | GS 110-102 |
| A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One child did not have an acknowledgment that the summary of the NC Child Care Law was given to the parent. | |||
| 2022-12-22 | Violation | 1203 | 10A NCAC 09 .0514(b) |
| Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. The child did not have acknowledgment that the operational policies were discussed with the parents. | |||
| 2022-12-22 | Violation | 1207 | 10A NCAC 09 .0515(a) |
| Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. The child did not have acknowledgment that the parent participation plan were discussed with the parents. | |||
| 2022-12-22 | Violation | 1756 | 10A NCAC 09 .2818 |
| Enhanced staff/child ratios and group sizes were not met. In space #6 eighteen (18) children aged 5-12 were present with one (1) staff member. | |||
| 2022-12-22 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been update since January 2020. | |||
| 2022-12-22 | Violation | 1851 | .0604(j) |
| The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. A child did not have acknowledgment they the parent reviewed the smoking and tobacco restriction. | |||
| 2022-11-29 | Unannounced Inspection | No | |
| 2022-01-05 | Unannounced Inspection | Yes | |
| 2022-01-05 | Violation | 1867 | .0605(k)(1-4) |
| The depth of the loose surfacing was not based on critical height of the equipment. On the toddler and preschool playground, the mulch is measuring 3 to 4 inches under the play structures and around the fall zones. | |||
| 2022-01-05 | Violation | 125 | 10A NCAC 09 .0302(d)(4) |
| Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review.In space #3 twelve (12) children were present, however only eleven (11) children were marked present on the attendance form. | |||
| 2022-01-05 | Violation | 541 | .0902(a) |
| The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. One (1) feeding schedule in space #2 did not have a parent's signature on the form. | |||
| 2022-01-05 | Violation | 620 | 15A NCAC 18A .2825(a) |
| All walls and ceilings including doors and windows were not kept clean and in good repair. During today's walk-though there were several dirty/sticky tape marks on the wall. There was also a wall where the wall is peeling away from the baseboard. | |||
| 2022-01-05 | Violation | 1836 | .0801 (e) |
| Center administrators and staff did not use the information provided in the application to ensure that each individual child's needs are met.In space #2 there is a child with a Medical Action Plan, the plan states that for mild reactions the child should receive Benadryl, and for severe reactions, the child should receive an EPI pen, the child did not have Benadryl on site. | |||
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