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Five Star Center License ✓ Licensed

Kid City Usa Pisgah Forest

Pisgah Forest, NC · Transylvania County
1131 WILSON RD, Pisgah Forest, NC 28768
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Quick Facts

Capacity
74 children
Age Range
0 through 5
Subsidized Program
Participates
State Rating
5

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Contact Information

📞 (828) 877-2555
1131 WILSON RD
Pisgah Forest, NC 28768
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✓ Licensed Five Star Center License
Active License
License Number
88000110
License Holder
THE FOREST HIVE, INC.
License Issued
Apr 30, 2024
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
License Conditions: Other - Maximum of twelve staff due to septic system restriction

Reviews

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About the Provider

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KID CITY USA PISGAH FOREST is a Five Star Center License in PISGAH FOREST NC, with a maximum capacity of 74 children. This child care center helps with children in the age range of 0 through 5. The provider also participates in a subsidized child care program.

Hours of Operation

  • Days of Operation Monday–Friday

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2026-09-08 Unannounced Inspection Yes 0926-010L
2026-09-08 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. on 8/26/2026, a caregiver was looking at their cell phone for approximately eight (8) to ten (10) minutes while in a classroom of five (5) preschool aged children while they were eating lunch.
2026-09-08 Violation 904 .1803(a)(1)
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. A caregiver roughly pulled a child by the arm and continued walking with the child, by pulling them by the arm to the doorway of the classroom.
2026-05-13 Unannounced Inspection No 0526-039L
2026-02-05 Announced Inspection No
2025-11-14 Unannounced Inspection Yes
2025-11-14 Violation 104 10A NCAC 09 .0304(b)
Center has not passed required sanitation inspection and received an approved or superior rating. The facility's last superior sanitation inspection was 8/1/2024.
2025-11-14 Violation 475 .0510(c)(3)
Sand and water play activities were not available weekly to each group. Sand and water play activities were not indicated on the activity plans for preschool aged children.
2025-11-14 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. The wooden panel, as indicated during the visit, has chipping paint.
2025-04-24 Unannounced Inspection Yes
2025-04-24 Violation 541 .0902(a)
The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Seven (7) of the eight (8) feeding plans in the classroom of infants and one-year-olds did not have a parent signature.
2025-04-24 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible to children in the classroom of infants and one-year-olds and the classroom of two and three-year-old children.
2025-04-24 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. In the classroom of infants and one-year-olds, six (6) safe sleep 15 minute checks were not recorded for 04/23/25. Zero (0) safe sleep 15 minute checks were recorded for 04/24/25 although an infant was observed sleeping in a crib.
2024-12-17 Unannounced Inspection No 1224-062L
2024-11-21 Unannounced Inspection Yes
2024-11-21 Violation 705 .0601(c)
Equipment and furnishings were not sturdy, stable and free of hazards. Chipping paint was observed on the ball goal on playground 6.
2024-11-21 Violation 812 10A NCAC 09 .0604(c)
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An uncovered outlet in classroom space #1 was accessible to the children in care.
2024-11-21 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The incident report used to document non medical injuries is recorded on a center document that does not contain all required information.
2024-11-21 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic wrap and a plastic bag was accessible to children under three years of age in space #1.
2024-11-21 Violation 1321 GS110-91(1)
Medical exam or health assessment record was not on file before or within 30 days after admission. A medical assessment was not on file within 30 days of enrollment for one (1) child enrolled on 10/9/24.
2024-09-23 Unannounced Inspection Yes 0924-200L
2024-09-23 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. It was confirmed that a staff member was not adequately supervising the one-year-old children which led to children being bitten repeatedly and receiving other scrapes and bruises.
2024-09-23 Violation 852 .0802 (e)
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. Two incident reports dated 9/6/24 and 9/11/24 were not signed by the parent/guardian.
2024-05-07 Unannounced Inspection Yes 0424-469L
2024-05-07 Violation 125 10A NCAC 09 .0302(d)(4)
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space B, on 4/23/24, departure times for two (2) children were not documented. On 4/24/24, departure times for four (4) children were not documented. On 5/2/24, departure time for one (1) child was not documented. In space C, on 4/23/24, no departure times for the six (6) children present was documented. On 4/26/24, arrival times for three (3) children were not documented. On 5/1/24, arrival times for two (2) children were not documented.
2024-05-07 Violation 319 .0713(a)(10), (c) & (f)(3); .2818(e)
Staff/child ratios applicable to a classroom, were not posted in each classroom. In space D, a staff child ratio form was not posted.
2024-03-27 Unannounced Inspection Yes
2024-03-27 Violation 512 0.0903
Meals and snacks for all children were not planned according to the number of hours the child is in care. Per Ms. Pace, children in spaces # 3, 4, B are not served breakfast or a morning snack. The operating hours for the center are from 7:30am through 5:30pm and parents only bring in lunch and an afternoon snack in the aforementioned spaces.
2024-03-27 Violation 841 15A NCAC 18A .2820(d)
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #A, the classroom with infants, there was Nystatin prescription diaper cream stored above five feet and not locked.
2024-03-27 Violation 849 .0803(12)
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #A, the classroom with infants, there were three (3) diaper creams stored in the classroom for children that were no longer enrolled.
2024-03-27 Violation 871 10A NCAC 09 .0606(a)
Center staff did not comply with the safe sleep policy. The caregiver in space #A, the classroom with infants, has not documented visual checks for an eleven month old enrolled infant since 3/20/24 when the child was in attendance on 3/22/24, 3/25/24, and 3/26/24.
2024-01-18 Unannounced Inspection Yes
2024-01-18 Violation 445 .0510 (e ) (1)(A-G)
For children under three years of age, developmentally appropriate toys and activities were not provided as outlined in Rule. There were no dolls in space #A, the classroom with infant and one year old children.
2024-01-18 Violation 542 10 NCAC 09 .0902(a)
The written feeding plan was not modified as the child's needs changed. One (1) child, ten months of age, had an infant feeding plan in space #A that was not modified to indicate the child is drinking juice from a cup and eating table foods.
2024-01-18 Violation 705 .0601(c)
Equipment and furnishings were not sturdy, stable and free of hazards. The metal trashcan in space #A, had rust spots on the lid and the sides of the trashcan.
2023-12-18 Unannounced Inspection Yes
2023-12-18 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) of three (3) staff, S.T., required to complete ten (10) training hours and has received one (1) training hour. One (1) of three (3) staff, A.H., required to compete ten (10) training hours and has received five (5) training hours. One (1) of three (3) staff, M.F., required to complete ten (10) training hours and has receive three (3) training hours. Repeat violation from 12/4/23.
2023-12-04 Unannounced Inspection Yes
2023-12-04 Violation 205 G.S. 110-91(6)
Storage space was not available for each child's personal belongings. Storage space for children’s personal belongings was not provided in spaces #3 and #4. The children’s coats, backpacks, and other personal belongings were laying on the floor in the hallway.
2023-12-04 Violation 714 .0605(g)
Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. There was a five (5) to eight (8) inch gap between the building and fence on outdoor spaces #5 and #6.
2023-12-04 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. The plastic gate on outdoor space #4 has detached from the metal poles in at least three (3) different places. The metal poles are sticking up approximately two (2) feet from the ground and the plastic gates has fallen to the ground in various places.
2023-12-04 Violation 805 .0604(t); .0302(d)(5)
Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of a fire drill being practiced in October 2023 or November 2023.
2023-12-04 Violation 853 .0802(g)(1-6)
Incident logs were not completed and maintained as required. An incident log is not in use.
2023-12-04 Violation 858 .0604(q)
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastic was located accessible to children under three years of age in unlocked cubbies below five feet in space #B.
2023-12-04 Violation 859 .0605(q)
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no documentation that monthly playground inspections were conducted in October 2023 or November 2023.
2023-12-04 Violation 1035 .0701(a)
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff, per the staff and training worksheet, did not have the required Emergency Information Form on file on or before the first day of work.
2023-12-04 Violation 1045 .1101(a)
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One (1) staff, per the staff and training worksheet, did not receive at least 16 hours of orientation within first 6 weeks.
2023-12-04 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff, per the staff and training worksheet, does not have current First Aid training.
2023-12-04 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff, per the staff and training worksheet, does not have current CPR training.
2023-12-04 Violation 1052 .1103(a)
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Three (3) staff, per the staff and training worksheet, which are required to receive on-going training, did not have documentation of completion of the required number of hours according to their education and experience.
2023-12-04 Violation 1067 .1101(a)(b)
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff, per the staff and training worksheet, did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.
2023-12-04 Violation 1232 10A NCAC 09 .0514(f)
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Six (6) staff, per the staff and training worksheet, do not have a current annual staff evaluation or current professional development plan on file. One (1) staff does not have a current annual staff evaluation on file.
2023-12-04 Violation 1867 .0605(k)(1-4)
The depth of the loose surfacing was not based on critical height of the equipment. The surfacing for the equipment on outdoor spaces #1, #3, and #6 had mulch surfacing with depths between one (1) inch and three (3) inches.
2023-12-04 Violation 1874 .0608(d)(1-4)
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three (3) staff, per the staff and training worksheet, did not have a signed acknowledgement of The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy being reviewed with them prior to providing care with children.
2023-11-22 Unannounced Inspection No 1123-196L
2023-10-26 Announced Inspection No

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