Jacobs Ladder Child Development Center - Troutman NC Three Star Center License

571 SOUTH MAIN STREET , TROUTMAN NC 28166
(704) 528-1962
1 Review

About the Provider

Description: Jacob's Ladder is an SAIS-SACS accredited, SB-10 approved private school, serving students Pre-K through twelfth grade with any kind of neurological disorder - from Down syndrome, Cerebral Palsy and Brain Injury to a range of learning disabilities and genetic disorders - although 60% of our students have been diagnosed with Autism. We offer adult services for stroke patients, and we also offer the Jacob's Ladder Model of Intervention in our Therapy Center on an hourly basis.

Grounded in science, guided by love, and delivered with an unwavering commitment to see beyond diagnoses, our intensive, individualized, research-based approach works.

Jacob's Ladder students regularly reach milestones once thought impossible. On a daily basis, we see nonverbal children grasp language, autistic children establish eye contact, and children who have struggled to learn take steps toward academic achievement.

Additional Information: Two Star Center License

Program and Licensing Details

  • License Number: 49000392
  • Capacity: 71
  • Age Range: 1 through 12
  • State Rating: 3
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2024-04-02 Unannounced Inspection Yes
2024-04-02 Violation 301 GS 110-91(7);.0713(a-e)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In space 4 the ratio is 1/6 and there were 15 children in the classroom with 2 teachers. The youngest child was one years of age.
2024-04-02 Violation 721 G.S. 110-91(6); .0601(b)
All equipment and furnishings were not in good repair. Playground equipment needs to be cleaned and repaired.
2024-04-02 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical report was dated after hire date.
2024-04-02 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. TB test was dated after hire date.
2024-04-02 Violation 1757 G.S. 110-90.2(b) & (d) & .2703(e)
A valid qualification letter was not on file and available to review at the facility. Staff does not have a qualification letter on file. Staff does have a qualification letter it was reviewed in the ABCMS system.
2024-02-19 Unannounced Inspection Yes
2024-02-19 Violation 301 GS 110-91(7);.0713(a-e)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On February 19, 2024, a staff member was responsible for 17 children, with the youngest child being 3 years old.
2024-02-05 Unannounced Inspection Yes
2024-02-05 Violation 301 GS 110-91(7);.0713(a-e)
Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. On February 5, 2024, a staff member was alone with 28 children, ages from 1-5 years old.
2024-02-05 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. A staff member left several 2 and 3 year old children unattended during nap time.
2024-02-05 Violation 318 10A NCAC 09 .0713(a)(6)
Children between 12 and 24 months of age were grouped with children 3 years of age or older. On February 5, 2024, several one year old children were grouped with children over the age of three.
2024-01-24 Unannounced Inspection Yes
2024-01-24 Violation 319 .0713(a)(10), (c) & (f)(3); .2818(e)
Staff/child ratios applicable to a classroom, were not posted in each classroom. : In space 3, the staff/child ratio form is not correct for the ages of children enrolled in the classroom. The form should be updated to state that the youngest child in the classroom is two years of age, and the staff/child ratio and maximum number of children allowed in the space should be updated to reflect the age of the youngest child enrolled in that space.
2024-01-24 Violation 618 15A NCAC 18A .2819(b)
Diaper changing surfaces were not kept free of storage. In Space 2 the changing table used to change children had books, papers, and other material that were not used for the diapering process.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Antonique Preston 2022-11-30 23:00:34
I have used this provider for more than 6 months

My son has been poorly looked after here. Every day they are allowing my well potty trained 3 year old son to have several accidents a day. They say he isn’t telling them when he has to potty but that can’t be true he tells me and family all the time rather we’re at home or out in public. I asked several times if they can just take him regularly around the lock and obviously that wasn’t done. His teacher constantly throw away his wet clothes and send him home in other kids clothes. Today the weather is 50 degrees and chilly and they send him out in a pull up in girl shorts. One they let my mom pick him up and didn’t even ask who she was and all he has on was a pull up and no pants at all. He also has had physically accident where no incident report was done and if one was done they couldn’t tell me what happened. One time he had a drop long bloody cut on his face. I document this all and talked to the dixtectir and teachers many of times. I even wrote it down. Nothing changed. They all kept saying my son needs to say something. Even if that is correct why is he afraid to say something to them

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