Jacobs Ladder Child Development Center - Troutman NC Three Star Center License

(704) 528-1962
1 Review

About the Provider

Description: Jacob's Ladder is an SAIS-SACS accredited, SB-10 approved private school, serving students Pre-K through twelfth grade with any kind of neurological disorder - from Down syndrome, Cerebral Palsy and Brain Injury to a range of learning disabilities and genetic disorders - although 60% of our students have been diagnosed with Autism. We offer adult services for stroke patients, and we also offer the Jacob's Ladder Model of Intervention in our Therapy Center on an hourly basis.

Grounded in science, guided by love, and delivered with an unwavering commitment to see beyond diagnoses, our intensive, individualized, research-based approach works.

Jacob's Ladder students regularly reach milestones once thought impossible. On a daily basis, we see nonverbal children grasp language, autistic children establish eye contact, and children who have struggled to learn take steps toward academic achievement.

Additional Information: Two Star Center License

Program and Licensing Details

  • License Number: 49000392
  • Capacity: 71
  • Age Range: 1 through 12
  • State Rating: 3
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: North Carolina Dept of Health and Human Services - Division of Child Development
  • District Office Phone: (919) 662-4499 (Note: This is not the facility phone number.)

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Date Type Violations Rule
2023-07-05 Unannounced Inspection Yes
2023-07-05 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. Current activity plan was not posted in the classroom for the 1 and 2 year old's. This violation has been cited in the past and Technical assistance has been given to staff on completing and posting lesson plans.
2023-07-05 Violation 1032 10A NCAC 09 .0701(a)
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. New staff hired on 6/19/23 and 6/23/23 did not have a completed medical report on file prior to employment.
2023-07-05 Violation 1033 .0701(a)
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. New staff that was hired on 6/26/23 did not have a TB test on file on or before the first day of work.
2023-06-15 Unannounced Inspection Yes
2023-06-15 Violation 303 .1801(a)(1-5)
Children were not adequately supervised at all times. Upon arrival a student was observed in a classroom alone with no supervision from staff.
2023-06-15 Violation 482 .0510(e)(4)
For children under three years of age, the caregiver did not provide developmentally appropriate activities that support health and physical development, on a daily basis. I observed that children ages 1 and 2 were not provided developmentally appropriate actives for the first few hours of the day they were placed in highchairs.
2023-06-15 Violation 1751 10A NCAC 09 .2904(b)
The staff/child ratio for the youngest child in the group was not maintained when children ages birth to five years were grouped together for the first and last operating hour of the day. Upon arrival I observed that all children a staff were in the cafeteria area where they meet in the mornings. I observed that children were together ages 1 to 12 years of ages for more than the first hour of the day. I observed they were separated by age group after 10 am.
2023-06-15 Violation 1756 10A NCAC 09 .2818
Enhanced staff/child ratios and group sizes were not met. Upon arrival I observed that there were four staff members to 48 children in the cafeteria area.
2023-05-31 Unannounced Inspection Yes
2023-05-31 Violation 115 G.S. 110-102
A summary of the NC Child Care Law was not posted in a prominent place in the center. This was posted during visit.
2023-05-31 Violation 428 GS 110-91(12); .0508(a)
A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in the classroom for the two and three year old class.
2023-05-31 Violation 805 .0604(t); .0302(d)(5)
Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drills were not completed ever month and recorded on Emergency Drill Log.
2023-05-31 Violation 1048 .1102(c)
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members do not have current First Aid on file.
2023-05-31 Violation 1049 .1102(d)
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members do not have current CPR on file.

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.


Antonique Preston Nov 30, 2022
I have used this provider for more than 6 months

My son has been poorly looked after here. Every day they are allowing my well potty trained 3 year old son to have several accidents a day. They say he isn’t telling them when he has to potty but that can’t be true he tells me and family all the time rather we’re at home or out in public. I asked several times if they can just take him regularly around the lock and obviously that wasn’t done. His teacher constantly throw away his wet clothes and send him home in other kids clothes. Today the weather is 50 degrees and chilly and they send him out in a pull up in girl shorts. One they let my mom pick him up and didn’t even ask who she was and all he has on was a pull up and no pants at all. He also has had physically accident where no incident report was done and if one was done they couldn’t tell me what happened. One time he had a drop long bloody cut on his face. I document this all and talked to the dixtectir and teachers many of times. I even wrote it down. Nothing changed. They all kept saying my son needs to say something. Even if that is correct why is he afraid to say something to them

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