Five Star Academy Childcare - Lynchburg VA Child Day Center

5916 Fort Avenue , Lynchburg VA 24502
(434) 239-3413
7 Reviews

About the Provider

Description: Five Star Academy is a licensed child care facility in Lynchburg, Virginia. Our facility is a member of the Star Quality Initiative which constantly pushes us even further in the strive for excellent child care services. Our staff is CPR & First Aid certified and we are becoming a MAT certified facility as well. Our school districts include Heritage Elementary, Sheffeild Elementary, Perrymont Elementary, T.C. Miller Elementary, Sandusky Elementary, and Head Start for before and after school children. We of course accept any children from any of our surrounding areas for regular child care and for summer and winter breaks.

Program and Licensing Details

  • License Number: 1106077
  • Capacity: 125
  • Age Range: 1 month - 12 years 11 months
  • Virginia Quality Level: 1
  • Enrolled in Subsidized Child Care Program: Yes
  • District Office: Virginia Dept of Social Services - Division of Licensing Programs
  • District Office Phone: (804) 588-2370 (Note: This is not the facility phone number.)
  • Licensor: James R Basham

Location Map

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.

Inspection Date SHSI Complaint Rated Violations
2023-03-13 No No Yes
2023-03-13 Yes No No
2023-02-20 No Yes No
2022-09-27 No Yes No
2022-09-27 No No Yes
2022-09-27 Yes No No
2022-05-16 No Yes No
2022-05-04 No No Yes
2021-10-13 No Yes No
2021-09-08 No No No
2021-09-08 Yes No No
2021-09-02 No Yes Yes
2021-02-08 No No No
2021-02-08 Yes No No
2020-07-20 No No No

If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

Reviews

...
Holley, a concerned parent Jul 09, 2019
I have used this provider for less than 6 months

The owner had the nerve to tell my I don't have a right to worry about the well being of these children cause they're not biologically mine. Neither does she cause they aren't hers either. I was told to get off the property because I confronted her on calling the police to do a wellnes check on the children all because they haven't been to daycare yet my fiance clearly explained over the phone why they wouldn't be attending anymore just hours before the police showed up
at our door. They refused to put our youngest son in underwear and constantly kept putting him in a diaper after we have asked them repeatedly NOT to do that. They lied and said it was "Virginia state law" to have a wellness check done just because they haven't showed up, that applies to PUBLIC SCHOOL ONLY, not daycare. As I was leaving, I had an employee threaten to slap me. IF AN EMPLOYEE IS GOING TO THREATEN TO HIT A PARENT OF A CHILD WHO ATTENDS THE DAYCARE, GOD KNOW WHAT GOES ON WHEN THE PARENTS AREN'T AROUND THEIR CHILDREN. They are absolutely horrible and I would recommend NEVER going there.

42 out of 77 think this review is helpful
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...
Mom2 Feb 07, 2019
I have used this provider for more than 6 months

This is a great location. The staff are very kind, and very helpful. They actually teach and play with the kids and not set them in front of a TV. Very clean and organized. You can tell they care.

43 out of 86 think this review is helpful
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...
Haha Jul 25, 2016

This place completely sucks. Please do not take your child here. They do not care about the children. The owners only care how much money they can pocket. Complete jokes of you ask me. Trust when I say any daycare in lynchburg is better than 5 Star (more like -5star)

50 out of 95 think this review is helpful
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Liana Jul 31, 2014

I Love Five star! It's a wonderful daycare! The staff is very nice and helpful! The children are learning and growing!The director of the daycare is awesome and works hard!

38 out of 80 think this review is helpful
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Jane Nov 21, 2012

I give the "1 star" rating because negative 5 was not an option. Initially, I was very excited about this day care, the people were very kind, professional and always had smiles on their faces.

Recently, I confronted the owner because I discovered my child was not fed when he needed to be. The owner stood her ground, saying that my baby needed to be on their schedule, so they skipped feeding her breakfast.

I gave the owner my 2 weeks cancellation notice, and she asked me to leave her property. I asked to get my child's things (diapers, wipes, clothes, sippy cup, etc.) and she told me if I didn't leave her property, she would call the police.

I left the building, and another mother came out and told me that the other workers were cussing in front of the children.

If you have any common sense, morals, and/or values, do not take your child to this day care.

42 out of 76 think this review is helpful
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Rachael Sep 28, 2012

I have not enrolled my child yet, but I am very seriously thinking about it. The price is great, and the staff member I talked to was great in answering any questions I had, and had a very "bubbly" personaility. I am very excited to enroll my child!

44 out of 95 think this review is helpful
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...
fundad May 01, 2012

great service, nice staff, convenient location - everything we needed!

39 out of 92 think this review is helpful
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Providers in ZIP Code 24502