Description: Denton, Charlene is a Group Family Day Care in Brooklyn NY, with a maximum capacity of 16 children. The home-based daycare service helps with children in the age range of Total Capacity: 12 children, ages 6 weeks to 12 years AND 4 additional school-aged children . The provider does not participate in a subsidized child care program.
Additional Information: This facility is authorized to administer over-the-counter topical ointments only; Initial License Date: 1/21/2009;Write a review about Denton, Charlene. Let other families know what’s great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
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I would leave ZERO stars if I could but I will instead list the several issues I've had with this daycare since my daughter's placement
-Timeliness: Routinely opens late and occasionally not at without advance notice. The owner, Ms. Denton, also stated she would not keep apologizing for her staff's lateness.
-Poor communication: I was accustomed to receiving weekly newsletters or updates regarding the curriculum at my daughter's first daycare site and we received nothing of the sort here. Any events/shows/etc. are shouted at you during pickup and nothing is written down or placed on a flyer (They do not even provide receipts). Additionally, there are no written reports about your child's progress, eating schedule, sleeping schedule, etc. which is provided at many other daycare.
Professionalism: I've had several issues with staff and professionalism including a Van driver making an inappropriate comment regarding my daughter's weight and a worker leaving her son, a stranger, in charge of opening the daycare. When I questioned her about his qualifications and voiced my concerns seeing as I had never seen him opening up the daycare, the worker became irate and I was called unprofessional. We pulled my daughter immediately following this incident.
While this establishment does provide a decent education, they leave much to be desired in terms of professionalism and timeliness.