Five Star Center License
✓ Licensed
Creative Village Child Care
Swannanoa, NC
· Buncombe County
20 CAVALIER LANE,
Swannanoa, NC 28778
Quick Facts
Capacity
59 children
Age range (listing information)
0 through 6
May not reflect the ages served today. Please confirm with the provider.
Subsidized Program
Participates
State Rating
5
Missing details such as transportation or rates? Suggest an update to help other families.
Contact Information
📞 (828) 581-0070
Licensed Five Star Center License
Active License
License Number
11000826
License Holder
CREATIVE VILLAGE CHILD CARE, LLC
License Issued
Jun 2, 2021
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
Write a Review
Be the first to review this childcare provider. Write a review about Creative Village Child Care. Let other families know what's great, or what could be improved. Please read our brief review guidelines to make your review as helpful as possible.
Review Policy: ChildcareCenter.us does not actively screen or monitor user reviews, nor do we verify or edit content.
Reviews reflect only the opinion of the writer. We ask that users follow our
review guidelines.
Providers are welcome to respond to parental reviews, however we ask that they identify themselves as the provider.
About the Provider
Creative Village is a 5 Star Licensed center providing a high quality early education program to the residents of Swannanoa, Black Mountain, and surrounding areas. We exceed enhanced standards set forth by the NC Division of Child Development, our professional staff is well educated, & we provide loving support to every child in our care.
It's very important to us to develop & maintain a valuable partnership with each child’s family.
Creative Village serves children between the ages of 12 weeks and 12 years.
It's very important to us to develop & maintain a valuable partnership with each child’s family.
Creative Village serves children between the ages of 12 weeks and 12 years.
Additional Information:
Five Star Center License
Hours of Operation
- Open Hours7am-5pm
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-21 | Unannounced Inspection | Yes | |
| 2026-05-21 | Violation | 812 | 10A NCAC 09 .0604(c) |
| Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Space 1, one (1) electrical outlet uncovered in the music center. | |||
| 2026-05-21 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Space 3, one (1) diaper cream expired 12/2025 and seven (7) permission to administer medication forms expired on the following dates 4/22/26, 1/14/26, 4/28/26, 5/13/26, 1/3/26, 3/31/26, 4/8/26. | |||
| 2026-05-21 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member hired 10/3/22 First Aid training expired 5/11/2026. | |||
| 2026-05-21 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member hired 10/3/22 CPR training expired 5/11/2026. | |||
| 2026-05-21 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two (2) staff members did not complete the required number of on-going training hours according to their education and experience. | |||
| 2026-05-21 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff member hired 10/3/22, ITS-SIDS training expired 1/31/2026 and was renewed on 5/11/2026. | |||
| 2026-05-21 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two (2) children enrolled 12/30/24 and 8/26/24 emergency information was not updated when changes occurred or at least annually. | |||
| 2026-05-21 | Violation | 1321 | GS110-91(1) |
| Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) child enrolled 12/15/25 medical report was not submitted within thirty (30) days of enrollment. The medical report was dated 4/3/2026. | |||
| 2026-05-21 | Violation | 1824 | .0607(e) |
| The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last Emergency Preparedness and Response plan was reviewed and updated on 4/14/2025. | |||
| 2026-05-21 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member hired 4/26/2021 health and safety trainings were not completed within five (5) years of the previously completed trainings as of 5/13/2021. | |||
| 2026-05-01 | Unannounced Inspection | Yes | 0426-436L |
| 2026-05-01 | Violation | 498 | 10A NCAC 09 . 0508(c) |
| For children under 2 years of age, a minimum of 30 minutes of outdoor time throughout the day either as part of a small group, whole group, or individual activity was not provided. Space 2, infants do not go outside daily. | |||
| 2026-05-01 | Violation | 533 | 15A NCAC 18A .2804(d) |
| Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Space 2, three (3) bottles were not labeled. | |||
| 2026-05-01 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. A monthly fire drill for April 2026 was not conducted. The last documented fire drill was dated 3/6/2026. | |||
| 2026-05-01 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. Space 2, one (1) child sitting in the highchair eating lunch was not secured using the high chair straps. | |||
| 2026-05-01 | Violation | 840 | .2820(b) |
| All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Space 2, one (1) container of disinfectant wipes sitting in a crib below five (5) feet. | |||
| 2026-05-01 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Space 2, visual checks were not documented every fifteen (15) minutes at 11:11a. The last documented sleep check was at 10:00a. | |||
| 2026-05-01 | Violation | 1301 | GS 110-91(9) |
| Center did not maintain a record of daily attendance. Space 3, daily attendance was not completed for today. | |||
| 2026-05-01 | Violation | 1419 | .0601(b) |
| All commercially manufactured equipment and furnishings were not assembled and installed according to procedures specified by the manufacturer and/or the manufacturer's instructions were not kept on file or electronically accessible, if available. The Ingenuity Full Course Smart Clean 6-n-1 Highchair manufacture’s instructions were not on file for review. | |||
| 2026-05-01 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The child care operator has not notified the Division of the eight (8) staff, including the owner, that are hired at the Creative Village Child Care. | |||
| 2026-01-30 | Unannounced Inspection | No | 0126-214L |
| 2025-12-05 | Announced Inspection | No | |
| 2025-06-03 | Unannounced Inspection | Yes | |
| 2025-06-03 | Violation | 714 | .0605(g) |
| Openings in equipment, steps, decks, handrails, and fencing were not less than 3 1/2 inches or greater than 9 inches. The fence between the two (2) playgrounds had a four and half inch opening between the fence and the exterior privacy fence | |||
| 2025-06-03 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. While monitoring outdoors, I observed the bottom of the double gate was showing signs of rust. | |||
| 2025-06-03 | Violation | 1052 | .1103(a) |
| Staff required to receive on-going training had not completed the required number of hours according to their education and experience. While monitoring staff files, I observed one (1) staff member hired 4/26/2021 completed eight (8) ongoing training hours prior to 4/26/2025. The staff member was required ten (10) on-going hours by 4/26/2025. Two (2) training hours were completed on 4/27/2025 after the required completion date. | |||
| 2025-06-03 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. While monitoring the children’s files, I observed one (1) child’s emergency information that was not updated annually. The last update was completed on 5/28/2024. | |||
| 2025-02-03 | Unannounced Inspection | Yes | |
| 2025-02-03 | Violation | 601 | 15A NCAC 18A .2806(j)(2) |
| Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator that housed the bottles was reading fifty (50) degrees. The administrator changed out the refrigerator during the visit. | |||
| 2025-02-03 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. One (1) diaper cream permission to administer medication form expired on 1/17/2024, and one (1) tube of sunscreen expired on 12/2024. | |||
| 2024-06-18 | Unannounced Inspection | Yes | |
| 2024-06-18 | Violation | 106 | 10A NCAC 09 .0304(a) |
| Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not obtained a fire inspection completed within twelve (12) months of the previous inspection. The fire inspection on file was completed 6/15/2023. | |||
| 2024-06-18 | Violation | 721 | G.S. 110-91(6); .0601(b) |
| All equipment and furnishings were not in good repair. Outside on the preschool playground, I observed one (1) metal green jeep had chipped paint with rust showing on the exposed metal., and the red art stand had chipped paint with rust showing on the exposed metal. | |||
| 2024-06-18 | Violation | 823 | .0604(l) |
| Toxic plants were accessible to children. In space # 4, toxic plant string of bananas was hanging in the preschool classroom window. In space #3, two (2) toxic plants were located on the mantel in the back of the classroom. | |||
| 2024-06-18 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Preschool playground space, the fence to the right of the double gate measured three (3) feet six (6) inches instead of the required four (4) feet. | |||
| 2024-06-18 | Violation | 1033 | .0701(a) |
| On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Staff members hired 4/2/2024 and 1/2/2024 need TB screening signed by a licensed health care professional. The form was completed by the staff but not the health care professional. | |||
| 2024-06-18 | Violation | 1232 | 10A NCAC 09 .0514(f) |
| Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Staff member hired 8/4/2014 personnel file did not contain an annual staff evaluation and staff development plan. | |||
| 2023-07-06 | Unannounced Inspection | Yes | |
| 2023-07-06 | Violation | 824 | GS 110-91(6); .0605((i) |
| Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. Outdoor space #1, the black plastic tunnel near the exterior door of the one year old classroom beside the bench was pushed against the fence making the fence height less than four (4) feet high. Outdoor space #3, the black plastic tunnel and red step climber near the gate to the parking lot was pushed against the fence making the height less than four (4) feet high. | |||
| 2023-07-06 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Staff member SB hired 3/10/2023 did not receive sixteen hours of on-site orientation within the first six weeks of employment. The documentation of orientation for the first six weeks topics is dated 5/5/2023 and the training topics were due by 4/21/2023. | |||
| 2023-07-06 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member CL hired 3/16/2023 First Aid training was due by 6/14/2023, staff member SB hired 3/10/2023 First Aid training was due by 6/8/2023. The training is scheduled for 8/25/2023 the earliest training that is offered by Chrissy Wolff, Child Care Health Consultant. The facility has reached to Black Mountain fire department, and Swannanoa fire department. During the visit, we looked for training at another facility and the closest is in Hendersonville on 8/5/23 but the staff do have young children and don't drive. | |||
| 2023-07-06 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member CL hired 3/16/2023 CPR training was due by 6/14/2023, and staff member SB hired 3/10/2023 CPR training was due by 6/8/2023. The training is scheduled for 8/25/2023 the earliest training that is offered by Chrissy Wolff, Child Care Health Consultant. The facility has reached to Black Mountain fire department, and Swannanoa fire department. During the visit, we looked for training at another facility and the closest is in Hendersonville on 8/5/23 but the staff do have young children and don't drive. | |||
| 2023-07-06 | Violation | 1065 | .1102(f) |
| Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. Staff member SB hired 3/10/2023 did not complete ITS-SIDS training within the first two months of employment. | |||
| 2023-07-06 | Violation | 1311 | .0802(c) |
| Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Child MD application dated 3/2022, GM application dated 8/16/2021, WS application dated 1/27/2022, VR application dated 10/27/2022. The applications on file were not updated annually. | |||
| 2023-07-06 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff member CL hired 3/16/23 Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed prior to providing care with children. The policy on file was signed and dated 3/23/2023. | |||
| 2023-07-06 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member IL hired 8/4/2014 originally completed Handling and storage of hazardous materials and the appropriate disposal of biocontaminates on 2/9/2016 and updated on 2/21/2022. | |||
| 2022-12-09 | Unannounced Inspection | Yes | |
| 2022-12-09 | Violation | 428 | GS 110-91(12); .0508(a) |
| A current activity plan was not posted for each group of children for reference. In space #2, the lesson plans posted was for November instead of December. | |||
| 2022-12-09 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #2, Aquaphor expired 9/2022 for a child that is no longer enrolled. | |||
| 2022-12-09 | Violation | 858 | .0604(q) |
| Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. The outdoor back playground where children ages two to five years old engage in gross motor play, has plastic exposed at the door to space #1 the one year old classroom. In space #1, gloves were stored below five feet at the diaper changer. | |||
| 2022-12-09 | Violation | 859 | .0605(q) |
| Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspection for November was not completed. | |||
| 2022-12-09 | Violation | 899 | GS 110-91 |
| The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The child care operator does not comply with the United States Consumer Product Safety Commission new mandatory standards for full-size baby cribs (16 C.F.R. part 1219) and/or non-full-size baby cribs (16 C.F.R. part 1220). In space #2, the six (6) of the cribs being used were manufactured 12/2007. | |||
| 2022-07-13 | Unannounced Inspection | Yes | |
| 2022-07-13 | Violation | 1882 | .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) |
| Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1 with children ages one to two years old, four (4) medication forms expired and was over the twelve (12) month authorization period. | |||
| 2022-07-13 | Violation | 805 | .0604(t); .0302(d)(5) |
| Fire drills were not practiced monthly and/or the drill record was incomplete. Fire drill was not conducted in October. | |||
| 2022-07-13 | Violation | 849 | .0803(12) |
| Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space #1 and #3 medications expired and were not returned to the parent within the seventy-two (72) hour time frame. | |||
| 2022-07-13 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. New staff orientation was not completed within the first six weeks of employment for staff members hired on 2/22/2022 and 2/28/2022. | |||
| 2022-07-13 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member hired 2/28/2022 did not complete First Aid training within the first 90 days. | |||
| 2022-07-13 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member hired 2/22/2022 and 2/28/2022 did not complete CPR training within the first 90 days. | |||
| 2022-07-13 | Violation | 1871 | .0608(b) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with parents of currently enrolled children 0-5 within 30 days of adopting the policy. Child JB the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy enrollment date and date reviewed was missing. | |||
| 2022-07-13 | Violation | 1874 | .0608(d)(1-4) |
| The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Prevention of Shaken Baby Syndrome and Abusive Head Trauma was not reviewed and signed by staff members hired on 2/22/2022, 2/28/2022, and 6/10/2022 prior to caring for children. | |||
If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
Nearby Providers
Looking for Child Care?
Helpful Resources
How to Choose a Child Care Center
Read article →
Questions to Ask During a Tour
Read article →
Licensing Guide
Read article →