Bright Horizons Childrens Centers

Regulation: 3270.192(1)/3270.192(2)(i)

Description: Name, address, and phone/Age

Noncompliance Area: At the time of the Renewal Inspection, conducted on 04/17/2026, the file for Staff Person #1 did not contain verification of the facility person's name, age and address.

Correction Required: A facility person's record shall include the name, address and telephone number of the facility person. A facility person's record shall include verification of age.

Regulation: 3270.192(5)

Description: Two written references

Noncompliance Area: At the time of the Renewal Inspection, conducted on 04/17/2026, the file for Staff Person #1 did not contain two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person.

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: At the time of the Renewal Inspection, conducted on 04/17/2026, the file for Staff Person #1 did not contain verification of the completion of training regarding the facilities emergency plan at time of initial employment.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Regulation: 3270.31(f)/3270.31(g)

Description: Health and Safety Training/Professional development certificate

Noncompliance Area: At the time of the Renewal Inspection, conducted on 04/17/2026, the files for Staff Person #1 and Staff Person #2 did not contain verification of the completion of all the components of the required Health and Safety Trainings.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Completion of professional development shall be documented by the signature and title of a representative of the professional development entity and include the date professional development was completed. Documentation shall be retained in the facility persons file in an electronic system as designated by the Department. Documentation of the completion of the professional development under § 3270.31(f) taken from September 30, 2016 forward satisfies this requirement.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: At the time of the Renewal Inspection conducted on 04/17/2026, the file for Staff Person #1 did not contain a completed PA Child Abuse Clearance or a completed National Sex Offender Registry Clearance. The file for Staff Person #3 indicated that the staff person resided out of state within the past 60 months but the file for Staff Person #3 did not contain the completed New Jersey Criminal History Clearance.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). Facility Person #1 and Facility Person #3 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1 and Facility Person #3 may not work in a child care position at the facility.

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: Based on the interviews conducted at the time of the Investigation on 11/10/2025, it was determined that Staff Person #1 and Staff Person #2, left Child #1 unsupervised in the vestibule area of the facility for at least 6 mins, when the class was returning from the outdoor play space.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. 1. Children must be supervised at all times. 2. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises. 3. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training

Regulation: 3270.27(a)(5)

Description: Emergency plan

Noncompliance Area: At the time of the Renewal Inspection conducted on 04/10/2025, the facility's Emergency Plan did not provide for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Correction Required: The facility shall have an emergency plan that provides for accommodations for infants, toddlers, children with disabilities, and children with chronic medical conditions.

Regulation: 3270.31(e)(4)(i)/3270.31(f)(10)

Description: Age and Training/Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: At the time of the Renewal Inspection conducted on 04/10/2025, the file for Staff Person #2 did not contain verification of the completion of a PQAS approved Pediatric First Aid and Cardiopulmonary Resuscitation training from a PQAS certified instructor.

Correction Required: Competence is the completion of training by a professional in the field of first-aid and cardiopulmonary resuscitation (CPR). All staff persons shall renew their certification in pediatric first aid and pediatric cardiopulmonary resuscitation (CPR) on or before the expiration of the most current certification. Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.

Regulation: 3270.31(f)/3270.31(g)

Description: Health and Safety Training/Professional development certificate

Noncompliance Area: At the time of the Renewal Inspection conducted on 04/10/2025, Staff Person #1 was observed working alone with four Infants. The file for Staff Person #1, hired 05/14/2018 did not contain verification of the completion of the required Health and Safety Trainings. The file only contained verification of the Health and Safety Basics 6-hours training, dated 11/08/2016.

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Completion of professional development shall be documented by the signature and title of a representative of the professional development entity and include the date professional development was completed. Documentation shall be retained in the facility person's file or maintained in an electronic system as designated by the Department. Documentation of the completion of the professional development under subsection (f) taken from September 30, 2016, forward satisfies this requirement.

Regulation: 3270.61

Description: Measurement and use of indoor child care space

Noncompliance Area: At the time of the Renewal Inspection conducted on 04/10/2025, the previously measured childcare space in the Two's 2 Classroom was being utilized as storage space and the previously measured childcare space in the Preschool 3 Classroom was being utilized as indoor play space.

Correction Required: Measurement and use of inodoor child care space.

Regulation: 3270.106(a)

Description: Clean, age appropriate

Noncompliance Area: On 3/26/24, at time of renewal inspection, torn rest mats with exposed stuffing were observed in the Toddler Two 1 Room.

Correction Required: Individual, clean, age-appropriate rest equipment shall be provided for preschool, toddler and infant children as agreed between the child's parent and the operator. The rest equipment shall be labeled for the use of a specific child and used only by the specified child.

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: On 3/26/24, at time of renewal inspection, Staff #6 was observed changing a diaper in the Toddler Two 1 Room. The diaper changing table is positioned against a wall that prevents direct supervision in the front part of the childcare space where the classroom door and bathroom door is located. Staff #6 was not able to directly supervise Child #1 while changing diapers. During this time, Cert rep observed Child #1 pull down the exit handle of the classroom door. Child #1 was also observed unlocking the classroom bathroom door (the bathroom is shared with the neighboring classroom).

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Regulation: 3270.14

Description: Pertinent Laws & Regulations

Noncompliance Area: On 3/26/24, at time of renewal, Staff #2, Staff #3 and Staff #5 files did not contain the one-hour Health & Safety Training Update required by the OCC.

Correction Required: A facility shall be operated in conformity with applicable Federal and State laws and regulations.State agencies whose regulations may relate to the operation of a facility include the Department of Environmental Resources, the Department of Labor and Industry, the Department of Health, the Department of Education and the Department of Transportation.

Regulation: 3270.151(c)(3)/3270.151(c)(5)

Description: Exam communicable disease/Physician/CRNP assessment

Noncompliance Area: On 3/26/24, at time of renewal, Staff #2 health assessment did not address communicable diseases and the suitability to provide child care.

Correction Required: An adult health assessment must include an examination for communicable diseases and the results of that examination. An adult health assessment must include the physician's or CRNP's assessment of the person's suitability to provide child care.

Regulation: 3270.31(e)(4)(ii)

Description: Fire safety - 1 yr.

Noncompliance Area: On 3/26/24, at time of renewal, Staff #4 file did not contain annual fire safety training.

Correction Required: Staff persons shall participate, at least annually, in firesafety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Regulation: 3270.31(f)/3270.31(f)(10)

Description: Health and Safety Training/Health and Safety Training - Pediatric First Aid and CPR

Noncompliance Area: On 3/26/24, at time of renewal, Staff #3 and Staff #4 have not completed the following required pre-service training within 90 days of their date of hire: Pediatric First Aid/CPR

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff persons shall complete professional development in pediatric first aid and pediatric cardiopulmonary resuscitation within 90 days of hire.

Regulation: 3270.32(a)/3270.192(4)

Description: Comply with CPSL/CPSL information

Noncompliance Area: On 3/26/24, at time of renewal, Staff #1 file did not contain results of out of state clearances required by CPSL.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person #1 may not work in a child care position at the facility. A facility person's record shall include a copy of requests for the criminal history record and child abuse registry clearance information, a copy of the disclosure statement and a copy of the completed clearance information required under the CPSL. Facility Person #1- may not work in a child care position at the facility.

Regulation: 3270.94(a)(1)/3270.94(a)(9)

Description: Every 60 days/Written record

Noncompliance Area: On 3/26/24, at time of renewal inspection, the facility did not have evidence of a fire drill being conducted at least once in a 60 day period. The last fire drill on file was dated 1/12/24.

Correction Required: The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that fire drills are conducted at least once every 60 days. The Director or designated staff person who is responsible for compliance with this chapter shall conduct fire drills and ensure that a written record is maintained on file at the facility indicating the specific time of day of the drill, the hypothetical location of the fire, the evacuation time, and the names of the facility persons and the number of children who participate in the fire drill.

Regulation: 3270.95(a)/3270.95(b)

Description: Devices must be compliant/Director or designated staff person ensure compliance

Noncompliance Area: On 3/26/24, at time of renewal, no evidence of proof of purchase/date of installation of interconnected fire detection system was on file at the facility as required by Panic & Fire Act of 2020.

Correction Required: Fire detection devices or systems must be in compliance with standards established under section 1016(c) of the act (62 P.S. §  1016(c)). The Director or designated staff person who is responsible for compliance with this chapter shall ensure the requirements under subsection (a) are met.

Noncompliance Area: On 11/5/19 at unannounced inspection certification representative verified that a child was in the toddler yard with staff person # 1 and # 2 and went into the shed alone with the door closed for several minutes and staff were unaware.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training. The legal entity must submit documentation in a format approved by DHS proving that the facility procedure for counting children is followed at all times e.g., a checklist. The legal entity will confirm continuing compliance by sending copies of the documentation to the Regional Office of Child Development and Early Learning on a weekly basis for a period of three months after DHS approves the documentation format.

Noncompliance Area: ON 4/3/19 at renewal inspection certification representative observed that the agreement forms for child # 4 and # 5 did not contain the child's arrival and departure times or the designated release persons. The agreement form for child # 2 did not contain designated release persons.

Correction Required: An agreement shall specify the child's arrival and departure times.An agreement shall specify the persons designated by a parent to whom the child may be released.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact form for child # 2 did not contain written permission for emergency medical care and administration of first aid.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact form for child # 1 and # 4 did not contain the address of the designated release persons.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact forms were not present in the child care spaces where children receive care.

Correction Required: When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that a written plan identifying means of transporting a child to the emergency care and staffing provisions in the event of an emergency was not posted in the child care spaces in the facility.

Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the agreement form for child # 3 had not been updated in the last 6 months.

Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the file of staff person # 2 did not contain verification of education and experience prior to employment at the facility. The file of staff person # 2 did not contain 2 written references.

Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the file of staff person # 1 did not contain a staff evaluation completed in the last 12 months.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed damaged plaster and paint on the wall by the rest equipment in the preschool 3 classroom.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 4 financial agreement was not signed by a parent.

Correction Required: An agreement shall be signed by the operator and the parent.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 2 emergency contact form did not include release persons' addresses.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 2 and 5 emergency contact forms and financial agreements were not reviewed/updated within the last 6 months.

Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 5, start date 9/5/17, did not have a health assessment in file. There was only an immunization record in file.

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative observed EpiPens that were not in the original container for the following children: child # 6 in the PS1 room, child # 7 in the K room, child # 8 in the PS2 room.

Correction Required: A prescription or nonprescription medication may be accepted only in an original container. The medication shall remain in the container in which it was received.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 10 last health assessment was dated 2/1/16. Staff # 11, start date 5/22/17, had results of tuberculosis skin test but did not have a health assessment in file.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.A facility person's record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 11, start date 5/22/17, did not have 2 written nonfamily references in file. Staff # 19, start date 6/19/17, did not have 2 written nonfamily references in file.

Correction Required: A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 18, start date 4/11/13, did not have verification of emergency plan training on file.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 18, start date 4/11/13, did not have verification of 6 hours of child care training in file.

Correction Required: A staff person shall obtain an annual minimum of 6 clock hours of child care training.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 18, start date 4/11/13, did not have verification of fire safety training conducted by a fire protection professional on file.

Correction Required: Staff persons shall participate, at least annually, in fire safety training conducted by a fire protection professional. Staff persons and volunteers shall receive training in maintenance of smoke detectors, the duties of facility persons during a fire drill and during a fire and the use of the facility's fire extinguishers, not including discharge of the fire suppressant agent.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 3, start date 1/30/17, did not have verification of mandated reporter training in file. Staff # 4, start date 12/18/17, had a receipt for registration of state police/criminal background clearance dated 2/8/17 but did not have the verification certificate in file. Staff # 11, start date 5/22/17, did not have verification of mandated reporter training in file. Staff # 13, start date 4/17/09, did not have verification of mandated reporter training in file.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). LACKING REQUIRED HIRING DOCUMENTS: Facility Person # -- may not work in a child care position at the facility.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 3, start date 1/30/17, did not have a written evaluation in file. Staff # 7, start date 9/24/12, did not have a written evaluation within the past 12 months in file. Staff # 17, start date 3/2/15, did not have a written evaluation within the last 12 months in file. Staff # 18, start date 4/11/13, did not have a written evaluation in file.

Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months.

Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several staff files. Staff # 11, identified as an assistant group supervisor possessing a high school diploma and 2 years of child care experience (start date 5/22/17), did not have verification of high school diploma and 2500 hours (2 yrs.) of child care experience in file.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative observed the children in the Two's 1 room during rest time. There was less than 2 feet between some of the children's rest equipment.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative observed that the refrigerators in Preschool 1, Toddler 2, and Two's 1 did not have thermometers to determine if the temperature was 45 degrees F or below.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45 F or below. An operating thermometer shall be placed in the refrigerator.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed several children's files. Child # 4 emergency contact form did not include insurance coverage information.

Correction Required: Emergency contact information must include health insurance coverage and policy number for a child under a family policy or Medical Assistance benefits, if applicable.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed several children's files. Child # 4 and 5 emergency contact forms did not include release persons' addresses.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed several children's files. Child # 3 whose date of birth is 7/19/15 health assessment was dated 8/15/16. A renewal health assessment was due by 2/15/17.

Correction Required: The operator shall require the parent to provide an updated health report at least every 6 months for an infant or young toddlerA child`s record shall contain initial and subsequent health reports.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed all staff files. Staff # 9 last health assessment was dated 12/10/14. Staff # 10 health assessment had no date indicated. Staff # 10 health assessment indicated that the Mantoux TB test was applied on 4/5/17. There was no date read and no results.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.A facility person`s record shall include a written report of initial and subsequent health assessments, including the results of initial and subsequent tuberculin skin tests, x-rays or other medical documentation necessary to confirm freedom from communicable tuberculosis.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed all staff files. Staff # 14 who is designated as a group supervisor on Worksheet 1: Staff Data possesses a high school diploma. This does not meet any of the qualifications for the position of group superviser.

Correction Required: A group supervisor shall have attained one of the qualification levels specified at 3270.35(b)(1)-(4).

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative reviewed all staff files. Staff # 13 who is identified as an assistant group supervisor on Worksheet 1: Staff Data possesses a high school diploma and has no verification of the required 2500 hours of child care experience.

Correction Required: An assistant group supervisor shall have a high school diploma or a general educational development certificate and 2 years experience with children.

Noncompliance Area: During renewal inspection on 4/3/17 & 4/7/17 certification representative observed damaged/peeling paint in the Preschool 1 room, Preschool 2 room, Toddler 1 room, and Toddler 2 room.

Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility.