Description: The Bright Horizons Family Solutions mission is to provide innovative programs that help children, families, and employers work together to be their very best. We are committed to providing the highest-quality child care, early education, and work/life solutions in the world. We strive to: Nurture each child’s unique qualities and potential Support families through strong partnerships Collaborate with employers to build family-friendly workplaces Create a work environment that encourages professionalism, growth, and diversity Grow a financially strong organization We aspire to do this so successfully that we make a difference in the lives of children and families and in the communities where we live and work.
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable, but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns, as the provider may have already addressed some or all issues. Reports can also be verified with your local daycare licensing office.
| Inspection Date | Reason | Description | Status |
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| 2019-11-05 | Complaints- Legal Location | 3270.113(a) - Supervised at all times | Compliant - Finalized |
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Noncompliance Area: On 11/5/19 at unannounced inspection certification representative verified that a child was in the toddler yard with staff person # 1 and # 2 and went into the shed alone with the door closed for several minutes and staff were unaware. Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. The legal entity must arrange for all facility staff to receive a minimum of two hours of training regarding supervision of children. The legal entity must receive DHS approval of the training content prior to scheduling the training. The legal entity must submit documentation in a format approved by DHS proving that the facility procedure for counting children is followed at all times e.g., a checklist. The legal entity will confirm continuing compliance by sending copies of the documentation to the Regional Office of Child Development and Early Learning on a weekly basis for a period of three months after DHS approves the documentation format. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will ensure that all staff complete a 2 hour DHS approved supervision training. Children will be supervised at all times. |
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| 2019-04-03 | Renewal | 3270.123(a)(4)/3270.123(a)(5) - Arrival/departure times/Designated release persons | Compliant - Finalized |
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Noncompliance Area: ON 4/3/19 at renewal inspection certification representative observed that the agreement forms for child # 4 and # 5 did not contain the child's arrival and departure times or the designated release persons. The agreement form for child # 2 did not contain designated release persons. Correction Required: An agreement shall specify the child's arrival and departure times.An agreement shall specify the persons designated by a parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will obtain updated agreement forms for child # 2, # 4 and # 5 that contain the child's arrival and departure times as well as designated release persons. Forms will be reviewed at enrolment and then every 6 months to ensure that all required information has been provided. |
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| 2019-04-03 | Renewal | 3270.124(b)(4)/3270.182(5) - Written consent/Consent for administration of minor first-aid required prior to admission | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact form for child # 2 did not contain written permission for emergency medical care and administration of first aid. Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care. A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will obtain an updated emergency contact form for child # 2 that contains written consent for emergency medical care and administration of first aid. Forms will be reviewed at enrollment and then every 6 months to ensure that all required information has been provided. |
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| 2019-04-03 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact form for child # 1 and # 4 did not contain the address of the designated release persons. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will obtain updated emergency contact forms for child # 1 and # 4 that contain the addresses of the designated release persons. Emergency contact forms will be reviewed at enrollment and then every 6 months to ensure that all required information has been provided. |
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| 2019-04-03 | Renewal | 3270.124(c) - Each child care space | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the emergency contact forms were not present in the child care spaces where children receive care. Correction Required: When children are in the facility, emergency contact information shall be present in a child care space for children receiving care in the space. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will put emergency contact forms in each classroom where children receive care. Emergency contact forms must be present in the space where children receive care, including the playground and inside play space. |
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| 2019-04-03 | Renewal | 3270.124(e) - Written emergency plan posted | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that a written plan identifying means of transporting a child to the emergency care and staffing provisions in the event of an emergency was not posted in the child care spaces in the facility. Correction Required: A written plan identifying the means of transporting a child to emergency care and staffing provisions in the event of an emergency shall be displayed conspicuously in every child care space and shall accompany a staff person who leaves on an excursion with children. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will post a written plan identifying the means of transportation a child to the hospital and staffing provisions in the event of an emergency in every child care space in the facility. Child care spaces will be periodically inspected to ensure that all required information is posted. |
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| 2019-04-03 | Renewal | 3270.181(c) - Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the agreement form for child # 3 had not been updated in the last 6 months. Correction Required: A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will have parent update the emergency contact form from child # 3. Agreement forms will be updated every 6 months or when there is a change in information. |
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| 2019-04-03 | Renewal | 3270.192(2)(ii)/3270.192(5) - Exp, educ., training prior to facility/Two written references | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the file of staff person # 2 did not contain verification of education and experience prior to employment at the facility. The file of staff person # 2 did not contain 2 written references. Correction Required: A facility person's record shall include verification of child care experience, education and training prior to service at the facility.A facility person's record shall include two written, nonfamily references from individuals attesting to the person's suitability to serve as a facility person |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will obtain verification of education and experience prior to employment at the facility as well as 2 written references for staff person # 2. Verification of education and experience and 2 written references will be on file at time of employment. |
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| 2019-04-03 | Renewal | 3270.34(a)(6) - Staff evaluations | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed that the file of staff person # 1 did not contain a staff evaluation completed in the last 12 months. Correction Required: A director is responsible for written evaluation of staff persons on a regular basis, a minimum of one evaluation every 12 months. |
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Provider Response: (Contact the State Licensing Office for more
information.) Director will complete a written evaluation for staff person # 1. Written staff evaluations will be completed by the director for all staff at least every 12 months. |
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| 2019-04-03 | Renewal | 3270.77(a) - No peeling paint or plaster | Compliant - Finalized |
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Noncompliance Area: On 4/3/19 at renewal inspection certification representative observed damaged plaster and paint on the wall by the rest equipment in the preschool 3 classroom. Correction Required: Peeled or damaged paint or damaged plaster is not permitted on indoor or outdoor surfaces in the child care facility. |
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Provider Response: (Contact the State Licensing Office for more
information.) Provider will repair the damaged plaster and paint on the wall in the preschool 3 classroom. Classrooms will be periodically inspected to ensure that building surfaces are in good repair at all times. |
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| 2018-04-10 | Renewal | 3270.123(a) - Signed | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 4 financial agreement was not signed by a parent. Correction Required: An agreement shall be signed by the operator and the parent. |
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Provider Response: (Contact the State Licensing Office for more
information.) Operator will have parent of child # 4 sign the financial agreement. Operator will ensure that all children's forms are completed in their entirety and kept on file at all times. |
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| 2018-04-10 | Renewal | 3270.124(b)(7) - Name/address/phone release person | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 2 emergency contact form did not include release persons' addresses. Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released. |
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Provider Response: (Contact the State Licensing Office for more
information.) Operator will obtain missing information from parent of child # 2. Operator will ensure that all children's forms are completed in their entirety and kept on file at all times. |
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| 2018-04-10 | Renewal | 3270.124(f)/3270.181(c) - Updated every 6 months/Emergency info/agreement updated 6 mos | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 2 and 5 emergency contact forms and financial agreements were not reviewed/updated within the last 6 months. Correction Required: The parent shall update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. A parent is required to review and update the emergency contact information and the financial agreement at least once in a 6-month period or as soon as there is a change in the information. |
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Provider Response: (Contact the State Licensing Office for more
information.) Operator will have parents of child # 2 and 5 review and update the emergency contact form and financial agreement. Operator will ensure that all parents update in writing emergency contact information once in a 6-month period or as soon as there is a change in the information. and kept on file at all times. |
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| 2018-04-10 | Renewal | 3270.131(a)/3270.182(1) - Within 60 days/Initial and subsequent health reports | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 4/10/18 certification representative reviewed several children's files. Child # 5, start date 9/5/17, did not have a health assessment in file. There was only an immunization record in file. Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility. A child's record shall contain initial and subsequent health reports. |
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Provider Response: (Contact the State Licensing Office for more
information.) Operator will obtain a health assessment for child # 5 or suspend child's enrollment until a current health assessment is received. Operator will ensure that all parents provide an initial health report no later than 60 days following the first day of attendance at the facility. Health assessments will be kept on file at all times. |
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| 2018-04-10 | Renewal | 3270.133(1) - Original container | Compliant - Finalized |
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Noncompliance Area: During renewal inspection on 4/10/18 certification representative observed EpiPens that were not in the original container for the following children: child # 6 in the PS1 room, child # 7 in the K room, child # 8 in the PS2 room. Correction Required: A prescription or nonprescription medication may be accepted only in an original container. The medication shall remain in the container in which it was received. |
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Provider Response: (Contact the State Licensing Office for more
information.) Operator will have parents of child # 6, 7, 8 provide the original container (box with physician's instructions) for the EpiPens. Operator will ensure that ALL MEDICATION brought to the center is in its original container or refuse to accept the medication from the parent. |
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If you are a provider and you believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.
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