Three Star Center License
✓ Licensed
Bright Haven Academy
Raleigh, NC
· Wake County
7909 CREEDMOOR RD,
Raleigh, NC 27613
Quick Facts
Capacity
100 children
Age Range
0 through 12
Subsidized Program
Participates
State Rating
3
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Contact Information
📞 (919) 844-1366
Licensed Three Star Center License
Active License
License Number
92003163
License Holder
CHRISTIAN BUSINESS VENTURE, INC
License Issued
Nov 7, 2019
Issued By
North Carolina Department of Health and Human Services
District Office
North Carolina Dept of Health and Human Services - Division of Child Development
Reviews
One of great concern
2025-01-31 07:10:02
★ ★ ☆ ☆ ☆
I have used this provider for more than 6 months
The ratio of students to child continues to be a point of concern there’s not enough full time employees. Kids hardly ever get out to stretch their legs to free instead they are almost every day in their classroom. Admin is sometime helpful but there is little to no transparency.
Former teacher
2023-09-24 15:11:10
★ ☆ ☆ ☆ ☆
Awful place to work at. They will work you to the bone and let their favorites do what they want. Classes are constantly out of ratio and teachers wander the hall, often leaving a class with no teacher. Fire drills and lockdown drills are never done, they just pretend they do them.
Horrified Parent
2018-01-04 03:50:52
★ ☆ ☆ ☆ ☆
I have used this provider for less than 6 months
Horrible place! Do not trust your innocent child to this place. They use unsafe practices and do not care about the well-being of the children. Very unprofessional teachers who are not willing to go the extra mile for the children. They will clock out and will not stay any time over to help a parent out. They lose your belongings and will leave your child crying. Do not recommend!
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About the Provider
At BrightHaven Academy, we focus on your child's early and preschool development. We bring a real-world, hands-on approach to child care. We're located in North Raleigh convenienent to the inner and outer beltlines. Our Academy is family owned and operated. We're there every day to ensure your child learns and develops so that kindergarten is an easy and smooth transition. We care for children from only a handful of weeks old until they're ready for kindergarten and elementary school. To learn more about our Raleigh child care services and how we prepare your child for success, take a look around our website or contact us directly and speak to someone about your child's opportunities. BrightHaven works with children from 6 weeks old until they're school age (kindergarten). We also offer summer camps and programs for track-out kids up to 12 years of age.
Hours of Operation
- HoursNot listed
Inspection/Report History
Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.
| Date | Type | Violations | Rule |
|---|---|---|---|
| 2026-05-19 | Unannounced Inspection | No | |
| 2026-04-14 | Unannounced Inspection | Yes | |
| 2026-04-14 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS provider portal and individual portals have not been created per NC Childcare requirements. | |||
| 2026-04-08 | Unannounced Inspection | No | |
| 2025-08-19 | Unannounced Inspection | No | 1024-142A |
| 2025-07-08 | Unannounced Inspection | No | 1024-142A |
| 2025-06-24 | Unannounced Inspection | Yes | |
| 2025-06-24 | Violation | 887 | .0606(g) |
| Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. The facility utilizes the pro-care app it only documents the time the child is put down and woke up for nap. The teachers need to document the checks every 15 minutes. | |||
| 2025-06-24 | Violation | 1044 | G.S. 110-90.2(b) & .2703(n)&(o) |
| Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff person did not complete their requalification by the expiration date of 2/14/2025. | |||
| 2025-06-24 | Violation | 1048 | .1102(c) |
| All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. | |||
| 2025-06-24 | Violation | 1049 | .1102(d) |
| All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Director stated that staff completed training but there were staff that did not have cards on file to show proof of training. | |||
| 2025-06-24 | Violation | 1757 | G.S. 110-90.2(b) & (d) & .2703(e) |
| A valid qualification letter was not on file and available to review at the facility. A staff person whose qualified until 3/14/2030 did not have a letter on file for review. | |||
| 2025-06-24 | Violation | 1805 | G.S. 110-90.2 & .2703(r) |
| A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal requirement has not been completed | |||
| 2025-06-24 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A drill has not been conducted since 1/27/2025. One should have been conducted by April 27th, 2025. | |||
| 2025-06-24 | Violation | 1899 | .1103(b) |
| Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff who have been employed for five years or who completed training at a prior employer and began employ immediately after completion did not complete their health and safety training by their expiration date of their initial training date. | |||
| 2025-05-29 | Unannounced Inspection | No | 1024-142A |
| 2025-04-22 | Unannounced Inspection | No | 1024-142A |
| 2025-03-27 | Unannounced Inspection | Yes | |
| 2025-03-27 | Violation | 1328 | G.S. 110-91(9) |
| Children's records were not made available for review. An enrolled school-age child of a center staff member did not have a file available for review. | |||
| 2025-03-11 | Unannounced Inspection | No | 1024-142A |
| 2025-01-23 | Unannounced Inspection | No | 1024-142A |
| 2024-12-30 | Unannounced Inspection | No | 1224-286L |
| 2024-12-18 | Unannounced Inspection | No | 1024-142A |
| 2024-12-12 | Unannounced Inspection | Yes | 1024-142A |
| 2024-12-12 | Violation | 532 | 10A NCAC 09 .0902(b) |
| All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. Two toddlers were drinking from a sippy cup while laying on their cots during nap time. | |||
| 2024-12-12 | Violation | 1328 | G.S. 110-91(9) |
| Children's records were not made available for review. Records for one school-age child was not available for review. | |||
| 2024-11-25 | Unannounced Inspection | No | 1024-142A |
| 2024-11-05 | Unannounced Inspection | No | 1024-375L |
| 2024-10-24 | Unannounced Inspection | Yes | 1024-289L |
| 2024-10-24 | Violation | 1831 | .01102 (f) |
| At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. Three staff assigned to work in the infant classroom: One employed two months, One employed two weeks and one a floater did not receive their training and were not working with a staff person with ITS-SIDS training. | |||
| 2024-10-23 | Unannounced Inspection | No | 1024-142A |
| 2024-10-14 | Unannounced Inspection | Yes | 1024-142A |
| 2024-10-14 | Violation | 303 | .1801(a)(1-5) |
| Children were not adequately supervised at all times. On 10/3/24, staff members failed to adequately supervise children on multiple occasions when the children left the classrooms, walked down the hall way to the bathroom. Staff members walked out of the classrooms on numerous occasions leaving children unsupervised. On one occasion a co-owner/director failed to intervene when a child was unsupervised in the hallway. A staff member used their phone numerous times while supervising the children. | |||
| 2024-10-14 | Violation | 404 | 15A NCAC 18A .2803(a) |
| All staff did not wash their hands thoroughly after diapering each child. A staff member in the classroom with the toddlers failed to wash their hands after changing the diaper of each child. | |||
| 2024-10-14 | Violation | 405 | 15A NCAC 18A .2803(c)(2) |
| A child's hands were not washed after each diaper change. A staff member failed to wash the hands of the toddlers after each diaper change. | |||
| 2024-10-14 | Violation | 418 | .0508(d)(3) |
| Children three years old or older were in care and the schedule did not reflect daily indoor and outdoor opportunities for free choice and teacher directed activities. On October 3, 2024, the schedule the staff member followed for the children in care did not consist of adequate outdoor time or teacher directed activities. | |||
| 2024-10-14 | Violation | 544 | .0510(f) |
| Screen time was offered to children under three years of age. On December 9, 2024, children under the age of three were provided with screen time. | |||
| 2024-10-14 | Violation | 608 | 15A NCAC 18A .2803(c) |
| Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. Children did not wash their hands before eating. | |||
| 2024-10-14 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. Two staff members did not wash their hands prior to handling food for children and after diaper changing. | |||
| 2024-10-14 | Violation | 619 | 15A NCAC 18A .2819(c) |
| Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member in the classroom with the toddlers failed to clean and sanitize the changing table between diaper changes. | |||
| 2024-10-14 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. On multiple occasions a staff member in the classroom with the toddlers created an unsafe environment when the staff member walked away and left children on the changing table during diaper changing. | |||
| 2024-10-14 | Violation | 871 | 10A NCAC 09 .0606(a) |
| Center staff did not comply with the safe sleep policy. On 10/23/24, an infant's entire body was completely covered with a blanket while lying in the crib. Another infant was sleeping in a swing facing away from two staff members sitting on the opposite side of the classroom. | |||
| 2024-10-14 | Violation | 902 | G.S. 110-91(10) |
| Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Staff members yelled at and spoke harshly to children. A staff poked a child on the head while verbally reprimanding the child. A staff member pulled children by their arms. A co-owner/director failed to intervene when a staff member yelled at a child. | |||
| 2024-10-14 | Violation | 904 | .1803(a)(1) |
| Child was handled roughly. A staff member grabbed a child in a rough manner causing an injury to the child. | |||
| 2024-10-14 | Violation | 907 | .1803(a)(4-6) |
| Discipline was related to food, rest or toileting. A staff member placed a child to time-out for having a toileting accident | |||
| 2024-10-14 | Violation | 1792 | .0901(i) |
| Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Staff members consumed outside food in the presence of children. | |||
| 2024-10-14 | Violation | 1810 | GS 110-105.6(a) |
| There was a substantiation of child maltreatment. On March 4, 2025, the Division substantiated child maltreatment regarding a child sustaining a physical injury. | |||
| 2024-07-09 | Unannounced Inspection | Yes | |
| 2024-07-09 | Violation | 544 | .0510(f) |
| Screen time was offered to children under three years of age. Screen time was observed in use in the classroom for two year old's. | |||
| 2024-07-09 | Violation | 1045 | .1101(a) |
| New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. New staff member hired May 1st,2024 did not have a completed orientation form showing all topics were covered and signed off. | |||
| 2024-02-27 | Unannounced Inspection | No | |
| 2024-02-27 | Unannounced Inspection | Yes | 0224-256L |
| 2024-02-27 | Violation | 807 | 10A NCAC 09 .0601(a) |
| A safe indoor and outdoor environment was not provided for the children. A burning candle was used in the front lobby prior to today’s visit. Per fire code, open flames require a permit. An alternative heating method with no flame was approved by the fire inspector on February 26, 2024. This product was in use today. The violation has been corrected. | |||
| 2023-08-17 | Unannounced Inspection | Yes | |
| 2023-08-17 | Violation | 609 | 15A NCAC 18A .2803(a) |
| Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. During my walkthrough an infant teacher was observed placing a child in her lap and wiping the child's runny nose and drool from her mouth and wipe it on her t-shirt instead of getting a tissue and then washing her hands after cleaning the child's nose and mouth. | |||
| 2023-08-17 | Violation | 1318 | .0802(d) |
| Medical authorization was not present on child's first day. One enrolled child had no medical on file and an additional enrolled child only had half the form complete. | |||
| 2023-08-15 | Unannounced Inspection | No | |
| 2023-02-08 | Unannounced Inspection | Yes | |
| 2023-02-08 | Violation | 1811 | .0604(u);.0302(d)(8) |
| Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter in place and/or lockdown drill was not conducted every three months per requirements. A drill was not conducted in October 2022 and January 2023 | |||
| 2022-08-23 | Unannounced Inspection | Yes | |
| 2022-08-23 | Violation | 9999 | |
| A violation was found for which there is no item number. A violation of sanitation requirements was cited during today's visit in the area of storage of open products based on sanitation rule: 15A NCAC 18A .2806 FOOD STORAGE AND PROTECTION (a) In childcare centers, food shall be stored in approved, clean, tightly covered, storage containers once the original package is opened. Approved containers include resealable bags and other containers made of plastic or glass. Reusable containers that come in direct contact with food must be easy to clean, in good repair and intended for food storage. In the pantry there were boxes and bags of products previously opened and rolled and tapped instead of being placed in an air tight container following use. | |||
| 2022-04-11 | Unannounced Inspection | No | |
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