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Child Care Center ✓ Licensed

Best Friends Daycare

New Cumberland, PA · Cumberland County
507 Fishing Creek Rd, New Cumberland, PA 17070
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Quick Facts

Subsidized Program
Participates
State Rating
1

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Contact Information

📞 (717) 932-6688
507 Fishing Creek Rd
New Cumberland, PA 17070
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✓ Licensed Child Care Center
Active License
License Number
CER-00249629
License Issued
Feb 23, 2026
Active Through
Feb 23, 2027
Issued By
Pennsylvania Department of Education and Public Welfare
District Office
Early Learning Resource Center for Region 9

Reviews

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About the Provider

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Our mission is to help provide an atmosphere in which children are safe and can actually feel safe. My goal is to
see that my staff carries forth the principles of life, learning and love that I have spent 23 years learning.

These principles are based on experience, as a psychologist, father, and a Christian.

I hope your life is enriched by being with us, whether for one month or ten years.

Hours of Operation

  • Days of Operation Monday–Friday
  • Open HoursMonday thru Friday 6:30 a.m. to 6:00 p.m.

Inspection/Report History

Where possible, ChildcareCenter provides inspection reports as a service to families. This information is deemed reliable but is not guaranteed. We encourage families to contact the daycare provider directly with any questions or concerns. Reports can also be verified with your local daycare licensing office.

Inspection Date Reason Description Status
2026-04-01 Incident Investigation 3270.111(c) - Promote development Compliant - Finalized

Regulation: 3270.111(c)

Description: Promote development

Noncompliance Area: It was observed in the young toddler classroom, that the children climb inside the toy boxes, which is not the intended use for them.

Correction Required: Daily activities shall promote the development of skills, social competence and self-esteem. Daily experiences shall recognize the child as an individual and give some choice of activities that respect personal privacy, lifestyle and cultural background.

Provider Response: (Contact the State Licensing Office for more information.)
Toy boxes have been replaced with shelves. Children will not be allowed to climb on the shelves and will be redirected to climb on the climbing blocks. Activities promoting the development of skills, social competence, and self-esteem will be implemented daily.
2026-04-01 Incident Investigation 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: Child #1 was injured when climbing out of a toybox. Child #1 was in the primary care group of staff person #1 at that time.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises. Children must be supervised at all times. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Toy boxes have been replaced with shelves. Children will be supervised by a staff member at all times when in the care of the facility. Staff members will be physically present with their group and know the whereabouts of all children in their assigned group at all times.
2026-04-01 Unannounced Monitoring 3270.113(a)/3270.113(a)(1) - Supervised at all times /Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)/3270.113(a)(1)

Description: Supervised at all times /Staff assigned to specific children

Noncompliance Area: It was observed that while working with a person from an outside agency in the pre-k classroom, child #1 left the building through the front door and was running around the parking lot. The facility staff person believed that the person from the outside agency was responsible for the supervision of child #1.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
All facility staff personnel have been instructed to supervise all children enrolled at Best Friends Daycare Center even when the child is accompanied by an outside agency.
2025-11-18 Renewal 3270.102(a) - Clean and good repair Compliant - Finalized

Regulation: 3270.102(a)

Description: Clean and good repair

Noncompliance Area: It was observed that eight safety straps on three separate infant/toddler strollers were torn and/or missing safety buckles. It was observed on the young toddler outside play space that a play kitchen was cracked creating pinch and crush points. It was observed on the preschool outside play space, an outdoor climber that was cracked creating pinch and crush points.

Correction Required: Toys, play equipment and other indoor and outdoor equipment used by the children shall be clean, in good repair and free from rough edges, sharp corners, pinch and crush points, splinters and exposed bolts.

Provider Response: (Contact the State Licensing Office for more information.)
New straps were purchased for the buggies, and the outside cracked structures were discarded.
2025-11-18 Renewal 3270.103 - Small Toys and Objects Compliant - Finalized

Regulation: 3270.103

Description: Small Toys and Objects

Noncompliance Area: It was observed in the young toddler classroom, trash bags were placed on top of a water fountain accessible to young toddlers. (This was corrected on site.) It was observed in the infant classroom a foam playmat contained tears exposing foam causing a potential choking hazard.

Correction Required: Toys and objects with a diameter of less than 1 inch, objects with removable parts that have a diameter of less than 1 inch, plastic bags and styrofoam objects may not be accessible to children who are still placing objects in their mouths.

Provider Response: (Contact the State Licensing Office for more information.)
Trash bags were removed the day of inspection and the foam playmat was taped where there was a tear to prevent choking hazards.
2025-11-18 Renewal 3270.151(a) - 12 months prior to service and every 24 months thereafter Compliant - Finalized

Regulation: 3270.151(a)

Description: 12 months prior to service and every 24 months thereafter

Noncompliance Area: File for staff person #3 does not include a completed health assessment at least 24 months after the previous health assessment dated 5/16/23 and the current health assessment dated 10/10/25.

Correction Required: A facility person providing direct care who comes into contact with the children or who works with food preparation shall have a health assessment conducted within 12 months prior to providing initial service in a child care setting and every 24 months thereafter. A health assessment is valid for 24 months following the date of signature, if the person does not contract a communicable disease or develop a medical problem.

Provider Response: (Contact the State Licensing Office for more information.)
Health assessment for staff #3 was completed as soon as the Director noticed it was out of date. Staff data sheets will be in staff files as a reminder of when their next health assessment is due.
2025-11-18 Renewal 3270.152 - Adult Hygiene Compliant - Finalized

Regulation: 3270.152

Description: Adult Hygiene

Noncompliance Area: It was observed that staff person #1 did not wash their hands after diapering a child.

Correction Required: A facility person shall wash his hands before meals and snacks, and after toileting and after diapering a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 was shown the proper diaper changing procedures and reminded of handwashing after diapering, even after removing gloves.
2025-11-18 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: The operator could not provide proof that staff person #2 received training regarding the emergency plan at the time of initial employment.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Director re-trained the staff member on the emergency plan training and documented it in the staff persons file.
2025-02-10 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: It was observed in the young toddler, older toddler, preschool and Pre-K classrooms, sound machines being used at high volume levels that could potentially prevent staff from being able to properly hear, direct and assess children while sleeping on nap mats.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff has been instructed to keep all sound machines at a volume that ensures they can properly hear, direct, and assess children while sleeping on nap mats. All children will be supervised by a staff person at all times, including nap time and while using outdoor play spaces.
2025-02-10 Complaints- Legal Location 3270.113(b) - No physical punishment Compliant - Finalized

Regulation: 3270.113(b)

Description: No physical punishment

Noncompliance Area: It was observed by several staff members, staff person #1 aggressively putting young toddlers onto their nap mats during rest time.

Correction Required: A facility person may not use any form of physical punishment, including spanking a child.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 was terminated on Monday February 3, 2025, by the director. The Director also contacted Childline to report what she saw. No facility person will use any form of physical punishment towards children in their care. Staff have been instructed to report anything that they see that is inappropriate or harmful to Childline. Staff were also told by administrators that they are required to contact Childline directly and don't need to let their director know first.
2025-02-10 Unannounced Monitoring 3270.182(7) - Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file Compliant - Finalized

Regulation: 3270.182(7)

Description: Reports of accidents, injuries and illnesses. Original report - parent same day Copy - facility accident file. Copy - child's file

Noncompliance Area: An incident report was not completed involving child #1 at the facility 1/31/25 resulting in a child being picked up and aggressively put onto their nap mat by a staff member.

Correction Required: A child's record shall contain reports of accidents, injuries and illnesses involving a child in care at the facility. The original report shall be given to the parent on the day of the incident. The second copy of the report shall be retained at the facility in an accident file. The third copy of the report shall be retained at the facility in the child's file.

Provider Response: (Contact the State Licensing Office for more information.)
An incident report was completed for child #1 for the incident on 1/31/25. The original report was given to the parent, a second copy of the report was put in the facilities accident files, and a third copy was placed into the child's file.
2025-02-10 Unannounced Monitoring 3270.32(a) - Comply with CPSL Compliant - Finalized

Regulation: 3270.32(a)

Description: Comply with CPSL

Noncompliance Area: Staff persons #2, #3, and #4 admitted to witnessing staff person #1 being aggressive towards children. It was also indicated by many staff members that the incidents were not reported to an outside agency.

Correction Required: The operator shall comply with the CPSL and with Chapter 3490 (relating to protective services). The legal entity must arrange for all staff to receive a minimum of two hour in person training regarding mandated reporting. The legal entity must receive DHS approval of the training content prior to scheduling the training.

Provider Response: (Contact the State Licensing Office for more information.)
Administrator contacted PA Family Support Alliance to schedule an in person 3 hour mandated reporter training. All staff members will attend training on March 16th, 2025 from 9am-12pm. Information for the PA Family Support Alliance to schedule the training was provided by the licensing representative.
2024-11-15 Renewal 3270.107 - Refrigerator Compliant - Finalized

Regulation: 3270.107

Description: Refrigerator

Noncompliance Area: The refrigerator in the Preschool classroom did not contain an operating thermometer. This was corrected on site and proved the refrigerator was capable of maintaining food at 45° F or below. The thermometer in the refrigerator in the older toddler classroom indicated a temperature of 48° F.

Correction Required: A facility shall have an operable, clean refrigerator used to store potentially hazardous foods. The refrigerator shall be capable of maintaining food at 45° F or below. An operating thermometer shall be placed in the refrigerator.

Provider Response: (Contact the State Licensing Office for more information.)
During inspection, a thermometer was placed in the preschool classroom refrigerator and the temperature read below 45 degrees. The temperature of the refrigerator in the older toddler classroom was turned down and is recording temperatures below 45 degrees.
2024-11-15 Renewal 3270.135(a)(3) - Disposable diapers Compliant - Finalized

Regulation: 3270.135(a)(3)

Description: Disposable diapers

Noncompliance Area: It was observed in the older toddler classroom that soiled diapers are disposed of into a non-hands-free trash can.

Correction Required: If disposable diapers are provided by a parent or by a facility, a soiled diaper shall be discarded by immediately placing the diaper into a plastic-lined, hands-free covered can.

Provider Response: (Contact the State Licensing Office for more information.)
The non-hands-free trash can was thrown away and replaced with a new hands-free trash can with a lid to be used for soiled diapers.
2024-11-15 Renewal 3270.161(c) - Food served discarded Compliant - Finalized

Regulation: 3270.161(c)

Description: Food served discarded

Noncompliance Area: It was observed in the refrigerator within the older toddler classroom, a child's half eaten sandwich. Staff stated the half-eaten sandwich was kept from lunch time for the child to finish eating during snack time.

Correction Required: Food that has been previously served to a person or returned from a table shall be discarded.

Provider Response: (Contact the State Licensing Office for more information.)
The half eaten sandwich was thrown away and staff were informed that partially eaten food can not be saved.
2024-11-15 Renewal 3270.66(b) - Original container Compliant - Finalized

Regulation: 3270.66(b)

Description: Original container

Noncompliance Area: It was observed in the young toddler classroom a Magic Eraser was not stored in an original labeled container or in a container that specifies the content.

Correction Required: Cleaning materials and other toxic materials shall be stored in an original labeled container or in a container that specifies the content. Toxics shall be stored away from food, food preparation areas and child care spaces.

Provider Response: (Contact the State Licensing Office for more information.)
Magic eraser was placed back into the original labeled container.
2024-11-15 Renewal 3270.76 - Building Surfaces Compliant - Finalized

Regulation: 3270.76

Description: Building Surfaces

Noncompliance Area: It was observed in the first bathroom used by children, a trashcan lid was broken and cracked causing sharp edges and pinch points was accessible to children.

Correction Required: Floors, walls, ceilings and other surfaces, including the facility's outdoor play space surfaces shall be kept clean, in good repair and free from visible hazards.

Provider Response: (Contact the State Licensing Office for more information.)
The broken trashcan was thrown away and a new trash can was purchased and put in its place.
2024-10-08 Self-Reported Non Compliance 20.71(a)(7) - Fraud or deceit in obtaining or attempting to obtain a certificate of compliance Compliant - Finalized

Regulation: 20.71(a)(7)

Description: Fraud or deceit in obtaining or attempting to obtain a certificate of compliance

Noncompliance Area: The business owner self-reported non-compliance to the assigned cert rep stating that a previous director of the facility falsified American Red Cross, Adult and Pediatric First Aid/CRP/AED training certificates for staff member #1 and #2.

Correction Required: The Department may deny, refuse to renew or revoke a certificate of compliance for fraud or deceit in obtaining or attempting to obtain a certificate of compliance.

Provider Response: (Contact the State Licensing Office for more information.)
The director of the facility who falsified documents is no longer employed at our company. We will not commit fraud or deceit when obtaining or renewing a certificate of compliance. Staff #1 completed the Pediatric First Aid/CRP/AED training 5/30/23 and the authentic certificate has been placed in staff #1's individual file. Staff # completed the Pediatric First Aid/CRP/AED training 9/18/24 and the authentic certificate has been placed in staff #2s individual file.
2024-08-22 Unannounced Monitoring 3270.106(f) - 2 feet apart Compliant - Finalized

Regulation: 3270.106(f)

Description: 2 feet apart

Noncompliance Area: During an on-site visit it was observed that cribs being used by infants were not at least 2 feet apart on three sides.

Correction Required: At least 2 feet of space is required on three sides of a bed, cot, crib or other rest equipment while the equipment is in use.

Provider Response: (Contact the State Licensing Office for more information.)
Cribs were moved so that there were 2 feet on 3 sides.
2024-08-22 Unannounced Monitoring 3270.106(j) - Prohibit items in crib Compliant - Finalized

Regulation: 3270.106(j)

Description: Prohibit items in crib

Noncompliance Area: During an on-site visit it was observed that an infant was using a pacifier attached to a pacifier clip while sleeping in a crib. It was also observed that the infant was laying on a boppy pillow while sleeping in a crib.

Correction Required: Toys, bumper pads, or pillows may not be present in a crib while an infant is sleeping in the crib.

Provider Response: (Contact the State Licensing Office for more information.)
Pacifier clip was removed from the child's pacifier and the boppy pillow was removed from the crib.
2024-08-22 Unannounced Monitoring 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: During an on-site visit it was observed in the older toddler classroom, staff person #1 was asleep on the floor and the only staff person present in the classroom with ten older toddlers in attendance. It was also observed in the younger toddler, older toddler, preschool, and pre-k classrooms, sound machines being used at high volume levels that could potentially prevent staff from being able to properly hear, direct, and assess children while sleeping on nap mats.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Staff member #1 was terminated due to lack of supervision in the classroom. Music volumes were turned down so staff are able to properly hear, direct and assess the children.
2024-08-22 Unannounced Monitoring 3270.119 - Infant sleep position Compliant - Finalized

Regulation: 3270.119

Description: Infant sleep position

Noncompliance Area: During on on-site visit it was observed in the infant classroom that an infant was sleeping in a swing.

Correction Required: Infants shall be placed in the sleeping position recommended by the American Academy of Pediatrics unless there is a medical reason an infant should not sleep in this position. The medical reason shall be documented in a statement signed by a physician, physician's assistant or CRNP and placed in the child's record at the facility. The legal entity must arrange for all facility staff, director and the Executive Administrator to receive a minimum of one hour in person training regarding safe sleep practices. The legal entity must receive DHS approval of the training content prior to scheduling the training.

Provider Response: (Contact the State Licensing Office for more information.)
We are scheduling a training course with the ELRC regarding safe sleep practices and will get approval before scheduling.
2024-08-22 Complaints- Legal Location 3270.51 - Similar Age Level Compliant - Finalized

Regulation: 3270.51

Description: Similar Age Level

Noncompliance Area: It was observed staff person #1 was caring for six infants alone with no other staff present.

Correction Required: When children are grouped in similar age levels, the following maximum child group sizes and ratios of staff persons apply: Infants 1:4 with a maximum group size of 8; Young toddlers 1:5 with a maximum group size of 10; Older toddlers 1:6 with a maximum group size of 12; Preschool children 1:10 with a maximum group size of 20; Young school-age children 1:12 with a maximum group size of 24; Older school-age children 1:15 with a maximum group size of 30.

Provider Response: (Contact the State Licensing Office for more information.)
A staff member was moved into the infant classroom so the room was in ratio.
2024-08-22 Unannounced Monitoring 3270.78/3270.113(a) - Lighting/Supervised at all times Compliant - Finalized

Regulation: 3270.78/3270.113(a)

Description: Lighting/Supervised at all times

Noncompliance Area: During an on-site visit it was observed that the pre-k classroom an insufficient amount of artificial or natural lighting during rest time which prohibited staff persons from being able to supervise children properly.

Correction Required: Rooms, hallways, stairways, outside steps, porches and ramps shall be lighted by artificial or natural light. Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
A lamp was provided for the pre-k classroom so there is ample light during rest time.
2024-05-02 Unannounced Monitoring 3270.31(f) - Health and Safety Training Compliant - Finalized

Regulation: 3270.31(f)

Description: Health and Safety Training

Noncompliance Area: Staff person #1 has not completed the following required pre-service training within 90 days of their date of hire (see LIS code sheet): (Pediatric first aid/CPR from a PQAS approved trainer and a PQAS approved curriculum).

Correction Required: Staff persons shall complete professional development within 90 days of hire as listed in subsections (f)1-10. Staff person #1 will have until 5/30/24 to complete the required training. Until such time as the required training has been completed, staff person #1 must be supervised, when interacting with children, by an AGS, primary staff person who has completed the required training related to this citation. If there are no staff available to supervise staff person #1, staff person #1 may not work in a child-care position at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 has completed the required pre-service training of Pediatric first aid and CPR on May 15, 2024.
2023-11-03 Renewal 3270.123(a)(1) - Amount of fee Compliant - Finalized

Regulation: 3270.123(a)(1)

Description: Amount of fee

Noncompliance Area: The agreement on file for child #3 does not specify the amount of the fee to be charged per day or per week.

Correction Required: An agreement shall specify the amount of the fee to be charged per day or per week.

Provider Response: (Contact the State Licensing Office for more information.)
A new agreement for services with the weekly rate was obtained.
2023-11-03 Renewal 3270.124(b)(4) - Written consent Compliant - Finalized

Regulation: 3270.124(b)(4)

Description: Written consent

Noncompliance Area: Emergency contact forms do not include written consent signed by a parent for emergency medical care for child #3.

Correction Required: Emergency contact information must include the written consent signed by a parent for emergency medical care.

Provider Response: (Contact the State Licensing Office for more information.)
A new emergency contact form was obtained from the parent to include all signatures including consent for emergency medical care.
2023-11-03 Renewal 3270.124(b)(7) - Name/address/phone release person Compliant - Finalized

Regulation: 3270.124(b)(7)

Description: Name/address/phone release person

Noncompliance Area: Emergency contact form for child #1 does not include completed address and/or telephone numbers of individuals child may be released to.

Correction Required: Emergency contact information must include the name, address and telephone number of the individual designated by the parent to whom the child may be released.

Provider Response: (Contact the State Licensing Office for more information.)
A new emergency contact form was obtained from the parent to include complete addresses/phone numbers of individuals whom child may be released.
2023-11-03 Renewal 3270.182(5) - Consent for administration of minor first-aid required prior to admission Compliant - Finalized

Regulation: 3270.182(5)

Description: Consent for administration of minor first-aid required prior to admission

Noncompliance Area: Emergency contact forms do not include written consent signed by a parent for minor first-aid procedures for children #2 and #3.

Correction Required: A child's record shall contain signed parental consent for administration of minor first-aid procedures by facility staff. Written consent is required prior to admission.

Provider Response: (Contact the State Licensing Office for more information.)
A new emergency contact form was obtained from the parents to include a signature for minor first-aid procedures.
2023-11-03 Renewal 3270.182(6) - Signed parental consent for transportation, walking excursions, swimming and wading Compliant - Finalized

Regulation: 3270.182(6)

Description: Signed parental consent for transportation, walking excursions, swimming and wading

Noncompliance Area: Emergency contact forms do not include written consent signed by a parent for walking excursions for child #2.

Correction Required: A child's record shall contain signed parental consent for transportation, walking excursions, swimming and wading.

Provider Response: (Contact the State Licensing Office for more information.)
A new emergency contact form was obtained from the parent to include a signature for walking excursions.
2023-11-03 Renewal 3270.27(c) - Training regarding plan Compliant - Finalized

Regulation: 3270.27(c)

Description: Training regarding plan

Noncompliance Area: Staff persons #1, #2, #3, and #4 have not received training regarding the emergency plan on a annual basis. Previous emergency training date on file for staff person #1 is 10/7/22. Previous emergency training date on file for staff person #2 is 9/6/22. Previous emergency training date on file for staff person #3 is 2/8/22. Previous emergency training date on file for staff person #4 is 10/7/22.

Correction Required: The operator shall assure that each facility person receives training regarding the emergency plan at the time of initial employment, on an annual basis and at the time of each plan update. The operator shall document the date of each training and the names of all facility persons who received the training and kept on file at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
The four staff persons have received current emergency plan training.
2023-11-03 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: It was observed in the preschool classroom, a bottle of Swiffer WetJet solution next to the fridge accessible to children. (corrected at time of inspection)

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
The bottle of Swiffer WetJet solution was placed out of reach of all children.
2023-05-09 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: During inspection on 4/4/23 staff #1, #2, and #3 could not identify the specific children in which they were assigned. Continued deficiency; during the inspection on 5/9/23 staff persons #4 and #5 could not identify the specific children to which they were assigned nor did they know the correct number of children in the classroom. During inspection on 5/9/23 staff person #1 was able to identify the children to which she was assigned. Staff persons #2 and #3 are no longer employed.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Face cards have been made for each child. When a child arrives for the day, the staff will place the face card onto their primary group ring until the child leaves, then the face card will be taken off. When a staff is relieved for break, their ring of face cards will be given to the staff relieving them.
2023-04-04 Unannounced Monitoring 3270.113(a)(1) - Staff assigned to specific children Non Compliant - Finalized

Regulation: 3270.113(a)(1)

Description: Staff assigned to specific children

Noncompliance Area: Staff #1, #2, and #3 could not identify the specific children in which they were assigned.

Correction Required: Each staff person shall be assigned the responsibility for supervision of specific children. The staff person shall know the names and whereabouts of the children in his assigned group. The staff person shall be physically present with the children in his group on the facility premises and on facility excursions off the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Face cards have been made and hung in each room to help identify children.
2023-03-27 Complaints- Legal Location 3270.113(a) - Supervised at all times Compliant - Finalized

Regulation: 3270.113(a)

Description: Supervised at all times

Noncompliance Area: Staff #1 accepted a video call while caring for children in the infant classroom. Children were not properly supervised.

Correction Required: Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person was suspended two weeks. Phone policy was reviewed upon returning to work. Additional trainings were requested; Supervision: What's Required and Infant-Toddler Care: Quality Supervision.
2023-03-27 Complaints- Legal Location 3270.183(b) - No information disclosed Compliant - Finalized

Regulation: 3270.183(b)

Description: No information disclosed

Noncompliance Area: Staff #1 accepted a video call while caring for children. The children were visible to the inmate.

Correction Required: A facility person may not disclose information concerning a child or family, except in the course of inspections and investigations by agents of the Department.

Provider Response: (Contact the State Licensing Office for more information.)
Staff person #1 was suspended two weeks. Confidentiality of all children was discussed upon staff member returning to work.
2022-12-16 Renewal 3270.101(a) - Age appropriate Compliant - Finalized

Regulation: 3270.101(a)

Description: Age appropriate

Noncompliance Area: It was observed in the infant and one-year-old classrooms that there were a non-sufficient number of books for children to access.

Correction Required: Play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use.

Provider Response: (Contact the State Licensing Office for more information.)
Additional books were placed in the infant and one-year-old rooms.
2022-12-16 Renewal 3270.131(a) - Health information Compliant - Finalized

Regulation: 3270.131(a)

Description: Health information

Noncompliance Area: Child #1 did not have an initial health report on file. (Enrollment date is indicated on LIS Code Sheet)

Correction Required: The operator shall require the parent of an enrolled child, including a child, a foster child and a relative of an operator or a facility person, to provide an initial health report no later than 60 days following the first day of attendance at the facility.

Provider Response: (Contact the State Licensing Office for more information.)
A current physical with a signature was obtained for Child #1.
2022-12-16 Renewal 3270.19(b) - Child abuse reporting Compliant - Finalized

Regulation: 3270.19(b)

Description: Child abuse reporting

Noncompliance Area: Staff #1, #2, and #3 stated that in the event they suspected child abuse they would first discuss their concerns with the director of the facility instead of making immediate report to childline.

Correction Required: A facility person who has reasonable cause to suspect that a child is a victim of child abuse shall immediately make a report of suspected child abuse to ChildLine through the hotline at (800) 932-0313, online, or any other method as prescribed by the Department.

Provider Response: (Contact the State Licensing Office for more information.)
All staff have been told if they have a reason to suspect child abuse, they are to contact Child Line.
2022-12-16 Renewal 3270.21/3270.134(a) - General Health and Safety/Child's hands washed Compliant - Finalized

Regulation: 3270.21/3270.134(a)

Description: General Health and Safety/Child's hands washed

Noncompliance Area: Staff in the young toddler classroom stated that children are held up to the sink by staff using one arm and using the other arm to spray children's hands with the water sprayer to wash children's hands.

Correction Required: Conditions at the facility may not pose a threat to the health or safety of the children. A staff person shall ensure that a child's hands are washed before meals and snacks, after toileting and after being diapered.

Provider Response: (Contact the State Licensing Office for more information.)
A step stool has been placed in the young toddler room to be used while children are washing hands.
2022-12-16 Renewal 3270.25(a) - Availability of certificate of compliance and applicable regulations Compliant - Finalized

Regulation: 3270.25(a)

Description: Availability of certificate of compliance and applicable regulations

Noncompliance Area: The facility did not provide parents of each child enrolled with directions on how to access regulations in chapter 3270 electronically.

Correction Required: The operator shall provide the parent of each child enrolled with information on how to access the regulations in this chapter electronically and with instructions for contacting the appropriate regional child care office.

Provider Response: (Contact the State Licensing Office for more information.)
The website to obtain a copy of the DHS Regulations and the phone number to DHS was posted on the parent bulletin board.
2022-12-16 Renewal 3270.66(a) - Locked or inaccessible Compliant - Finalized

Regulation: 3270.66(a)

Description: Locked or inaccessible

Noncompliance Area: It was observed in the infant and one-year-old classrooms, diaper creams were stored in an open bin on the changing table accessible to children.

Correction Required: Cleaning materials and other toxic materials shall be kept in an area or container that is locked or made inaccessible to children.

Provider Response: (Contact the State Licensing Office for more information.)
All diaper creams have been moved out of reach to children.
2022-12-16 Renewal 3270.78/3270.113(a) - Lighting/Supervised at all times Compliant - Finalized

Regulation: 3270.78/3270.113(a)

Description: Lighting/Supervised at all times

Noncompliance Area: It was observed in the infant, one-year-old and three-year-old classrooms an insufficient amount of artificial or natural lighting during rest time which prohibited staff persons from being able to supervise children properly.

Correction Required: Rooms, hallways, stairways, outside steps, porches and ramps shall be lighted by artificial or natural light. Children on the facility premises and on facility excursions off the premises shall be supervised by a staff person at all times. Outdoor play space used by the facility is considered part of the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
The infant and three-year-old rooms have begun leaving a window blind open and the one-year-old room leaves an overhead light on for better supervision of all children.
2021-11-22 Renewal 3270.101(a) - Age appropriate Compliant - Finalized

Regulation: 3270.101(a)

Description: Age appropriate

Noncompliance Area: It was observed in the one year old classroom that there were no books or fine motor toys for the children to explore. The classroom did not provide toys in sufficient amount and variety to prelude long wait times.

Correction Required: Play equipment and materials appropriate to the developmental needs, individual interests and ages of the children shall be provided in sufficient amount and variety to preclude long waits for use.

Provider Response: (Contact the State Licensing Office for more information.)
I have placed fine motor toys, and both indestructible and board books in the One's room and they will always be available for the children to access.
2021-11-22 Renewal 3270.27(a)(1) - Emergency plan Compliant - Finalized

Regulation: 3270.27(a)(1)

Description: Emergency plan

Noncompliance Area: The facility emergency plan did not provide for accommodations for shelter of children during an emergency lock-down.

Correction Required: The facility shall have an emergency plan that provides for accommodations for shelter of children during an emergency including lock-down, shelter in place at the facility and shelter at locations away from the facility premises.

Provider Response: (Contact the State Licensing Office for more information.)
Our parent letter regarding our Emergency Plan has been updated to include a Lock Down Plan. The letter has been distributed to all parents as of 12/10/2021.

If you are a provider and believe any information is incorrect, please contact us. We will research your concern and make corrections accordingly.

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