Kindercare Learning Centers Llc

I give Kindercare 1 star based on the director's customer service skills...my daughter went here for months and i never really had a problem that wasn't addressed,the teacher's in my opinion,always did the most to ensure a positive and safe learning experience...the two things that had me in an uproar were not handled professionally. First i feel that teacher's are hired to have caring loving and nurturing attitudes towards all children coming to be taken care of. On this subject,a teacher approached me on the cleanliness of some of the children saying that they stink all the time and their parents bring in and dress them in dirty clothes...when i was told this i was appalled that this was my childs teacher talking about other children that might be less fortunate, saying things like,i just can't believe that 3 year old's don't act their age and don't know how to do certain things that the 2 year-olds do. That same teacher complained about a(man) teacher hired there saying she has PTSD and can't work around men, at the time i had no idea that he even worked there no formal introduction given at all. So after she found out i had a problem with it also...she in turn everyday approached me to get me respond on what she would say about the new teacher. I didn't feel comfortable with a man working with my 2 year old daughter and once she knew it she just kept edging me on each day and any comments i made she twisted them when going to the Director. So by now i have been called into the office for the 2nd time...by the Director. I in turn was never given the opportunity to talk and correct things that i supposedly said about this situation...so now i will speak my peace...first i do not want any man changing my daughter at all is what i said and i and meant that,i never was introduced to him so yes i had a problem with that as well as the Director trying to just tell me what i am going to do...when discussed i did tell her how i felt about it and she replied "he will" be changing her with no other alternatives...i think it's wrong and feel that everyone should have an opinion and if that's mine i am entitled to it. So now i have my daughter at a new daycare where men are employed and i don't have a problem with it because he works with the boys...and school aged children and he's great with my daughter but the owner/director understands my concerns and have made accommodation's for my daughter and i, which could have been done the same at Kindercare...but all things happen for a reason and as for my daughter's pictures ect...i asked that they not be used as a form of a token...to get other's to attend your daycare because i have yet to receive them. Parent's should be allowed to say what they feel u wouldn't have a center if our children didn't attend, customer is always right...customer service skills are needed badly by the Director...look me up and I'll help u out with it...until then I'm out ...peace and hair grease.